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Hilton Suites Chicago/Magnificent Mile

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198 E. Delaware Place, Chicago, IL 60611
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Hilton Suites Chicago/Magnificent Mile
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Ranked #75 of 176 Hotels in Chicago
A recent review
5 of 5 stars reviewed 2 days ago
Jacky F Green Bay, Wisconsin
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994 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Villingen-Schwenningen, Germany
Top Contributor
80 reviews 80 reviews
75 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

As a Hilton Silver member I was looking forward to my stay at this hotel in Chicago - especially because I booked an upgrade to the executive level, One day before my stay I received an email suggesting an online check-in which I did. On the arrival day I was earlier than expected coming from a trade show and arriving... More 

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Green Bay, Wisconsin
Top Contributor
62 reviews 62 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 3 nites with a small dog and everyone was very helpful and friendly. We had a nice room with a separate room so the others didn't have to heart me snore. They have a nice restaurant which is child friendly. Areal nice swimming pool which I took advantage of with my 8 year old grandson. Parking is... More 

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Denver, Colorado
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for work last week and it was just "eh". Once again, I was let down by the Hilton brand. The room was right next to the elevator which was horribly loud. But, the front desk had a different room available, but the higher in the hotel you go, the weaker the wifi gets. Since I'm still running my... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear DLM_70, Thank you so much for staying with us and for taking time from your busy schedule to share your experience. It is both valued and appreciated. I apologize for the situation you experienced with the Wi-Fi and will research with AT&T as this is not normal. Please know that we upgraded to AT&T stay connected two years ago... More 

1 review
4 of 5 stars Reviewed 1 week ago

I was expecting more space for a "suite" room and while there were two separate rooms (one living and one bedroom) everything was so cramped. The beds were smaller but comfortable enough for a two night stay. The sofa bed bedding was so thin for the 20 minutes that I laid on it, felt like I was laying on the... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Pang H, Thank you very much for staying with us while in Chicago. I am delighted to read that you enjoyed your stay with us and our wonderful location in Chicago. I am particularly appreciative of you taking the time to tell us about your experience with our team members. We understand that the service and the friendliness of... More 

Grayslake, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Children's Hospital is right down the street from this hotel. We have a grandchild who needed emergency surgery. Needless to say My wife and I were upset. We checked in with Darnita at the front desk. Darnita is one of the most compassionate people that we have ever met. We didn't say anything out loud to her but she sensed... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Robert F, Thank you very much for staying with us and thank you very much for taking the time to tell us about your experience at our hotel. Thank you for taking the time to recognize Darnita who has been with us for 13 years. Darnita takes great pride in providing guenuine and caring service to our guests and... More 

Heart In Texas But Body In Central Wisconsin
Top Contributor
72 reviews 72 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great place to stay. What a great way to be received. Natalie asked what we were doing in town and we informed her. Best part, Natalie was very sincere to what we planned on doing which is really comforting. What a great person to have been received by. All I can say is she went above and beyond!!... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Tim K, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. I am so glad that you had the opportunity to enjoy the psernable service that Natalie and Kayla provide our guests. Both take great pride in what they do and they truly care for our guests.... More 

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First and foremost, we were glad a room was even available considering we booked it days before the Big 10 Tourney commenced and it was also the weekend to celebrate St. Patty's Day in Chicago. The suite was a perfect size for my husband and me...much better than when we stayed here over the summer w/ our then 11 &... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Jennifer H, Thanks so much for your comments. It sounds like you had a nice visit to Chicago and enjoyed your stay with us. I have noted your comments and have shared them with our team. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Our team takes pride in the... More 

Park City, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am in Chicago several nights a month and always try to stay at the Hilton Magnificent Mile (except when it's their 'prime season and rates are 3x+ other times a year) because I really like the comfort and cleanliness of the rooms, the convenience of great dining places (like not only the 'in house' restaurant (The Local) but also... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Dave B. Thanks so much for your comments and for your loyalty. It sounds like you had a great time here in Chicago during this visit. Thank you for taking the time to write about your experience and recognize some of our team members. I can tell you that all of them take great pride in taking care of... More 

Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is an average Hilton that is a little dated, but clean and within walking distance to great shopping and dining. Service and staff was extremely helpful and really went above and beyond to ensure everything was correct and that you are satisfied.

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Tmsmedic, Thank you for staying with us and for taking the time to share your experience with us. Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city. It was a pleasure to serve... More 

1 review
4 of 5 stars Reviewed 1 week ago

We had a great stay for St. Patty's Day weekend ! Great Hotel ! Great Location ! Hotel was clean and the service was very good. The only complaint is charging people $150 on their Debit card incase the room gets damaged. Many hotels do not do this now a days and when I offered to pay cash they said... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear U475RWmarks, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. I am gald that you enjoyed your stay with us and that you found the service and the location to be great. I have noted your comment about the $150 deposit and have addressed this with our... More 

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