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All 171 Chicago hotels

Hilton Suites Chicago/Magnificent Mile

3.5 of 5 Hotel   |   198 E. Delaware Place, Chicago, IL 60611
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Ranked #75 of 171 Hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
conniejo1970 Portland, Oregon
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841 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were treated better than we have ever been treated at any hotel. The rooms were great, the service was great. We would stay here again & recommend it to anyone. We were most impressed with Ishmel, he was wonderful with recommendations, making reservations for us & just in general being super friendly.

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear conniejo1970, Thank you so much for taking time to share your experience with us . It is both valued and appreciated. Our team members take great pride in the service they provide our guests and feedback such as yours is very motivating and rewarding. I will share your feedback with the team and with Ismail. I am glad that... More

Toronto
Top Contributor
92 reviews 92 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We requested a quiet room with a view and the Hilton easily met all our wishes. Our 25th floor suite, which measured about 480 square feet, provided a view over the lake and, in three days, we never heard a sound. The suite and the corridors appeared to have been recently redecorated and we had all the basic facilities that... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear DandDToronto, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I have taken note of your comments and I will share them with our team members who take great pride in the service they... More

Berlin
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hilton is located in a quite street very close to Magnificent Mile. In the 21st floor I enjoyed a lovely view over the lake (and in the condos opposite). The rooms really spacious, you have two rooms: 1 bedroom and a separate living room with TV, coffee maker, sofa, tables etc. the bathroom is nice and clean at all... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear KonsiH, Thank you very much for staying with us and for taking the time to tell us about your stay with us. I am glad that you enjoyed the hotel and its location and I have taken note of your comments that will be shared with our team. It is always our goal to ensure that all our guests... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

There are wonderful and spacious rooms. It is like an own flat with a separate bedroom and a kind of living room with coffee maker, TV, couch and table. Everything seems to be new and the Hilton bathroom equipment is nice where ever you are in the world. I had a room at the 21st floor with view to the... More

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Konstanze, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I have noted your comments about a few members of our team and will share your feedback with them. I am glad that you... More

Springfield, IL
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice Hilton Suites with an attached bar/restaurant. Some rooms have lake views. The location is perfect, situated right around the corner from the Knickerbocker and the historic Drake Hotel and behind WaterTower Place. There is self-parking in a garage only a couple of blocks away, which was a cost savings. My only disappointment was no complimentary... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Chats 1, Thank you very much for staying with us during your visit to our fabulous city. I am delighted that you enjoyed your stay with us. Thank you for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, Lake Michigan and the restaurants on Rush Street makes it easy... More

1 review
4 of 5 stars Reviewed 1 week ago

I would recommend staying here and I will stay here again the next time I visit Chicago. The location was only a couple of blocks from Lake Michigan and walking distance to Michigan Avenue’s many attractions and restaurants. The entire hotel staff were very polite, friendly and helpful, A+. Although the room was small for a suite, it was comfortable,... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Hi-wanderer2, Thank you so much for taking time to share your experience with us and other travelers. It is both valued and appreciated. It is always rewarding to know that our guests have enjoyed their stay with us. Our team members take pride in the service they provide and it is very kind of you to share your experience.... More

Seoul, Seoul, South Korea
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The best thing about the hotel is absolutely the location. It's right by the John Hancock center, and at the northern end of Magnificent miles. The rooms are all suites (I think, or at least the ones I have stayed in are), so nice and spacey. However, the service is NOT great. This is something I've felt all three times... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Dawn L, Please know I regret your expectations were not met on this visit. Your feedback is highly valued and will be shared with the appropriate managers and associates to make sure that you and other guests receive the service that we love to provide. The next time you are in town, I would welcome an opportunity to meet... More

Manlius, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Conference Room Suite on the 28th Floor was very spacious and terrific for our four-day mini-vacation to Chicago. My wife and I had plenty of room for computer work on our conference table in the morning, two TVs for evening viewing after our day of sightseeing and shopping, and an awesome bathroom and changing area to get ready for... More

Review collected in partnership with Hilton Hotels & Resorts

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Andrew F, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. There is no doubt that a suite on the 28th floor is a very pleasant place to stay while staying in Chicago and... More

Woking, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our last hotel at the end of our Route 66 holiday and to be honest it was the most disappointing given the cost. The hotel was well located, clean (as you would expect from a Hilton hotel) and our room was nice. We did struggle to find the hotel as the sign outside was unclear and there was... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Chris O. Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower and the restaurants on Rush Street makes it easy to enjoy our fabulous city. I understand your comments about the valet parking cost of $63.00 per night and for that reason, we also offer a self... More

schaumburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was clean friendly and quick service at check in. There was no charge for us to get a later check out time so that we could take in more sites. location was great a lot of things in walking distance like restaurants and attractions. water tower place michigan avenue.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Rocco L, Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the American Girl, Lake Michigan, Oak Street and the restaurants on Rush Street makes it easy to enjoy our fabulous city. I am glad that you enjoyed your stay with us, our team takes great pride in the service they... More

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Additional Information about Hilton Suites Chicago/Magnificent Mile

Address: 198 E. Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Suites Chicago/Magnificent Mile 3.5*
Number of rooms: 345
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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