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All 174 Chicago hotels

Hilton Suites Chicago/Magnificent Mile

3.5 of 5 Hotel   |   198 E. Delaware Place, Chicago, IL 60611
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Ranked #74 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed 3 days ago
NPLP Panama City, Panama
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970 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room deco is definitely Hampton. The rooms are suites but barely. Seperate bedroom is very tight and a very small additional room with a pull out. We arrived very late at night. Found the pull-out with gum wrappers and dirty. It took the staff 3 attempts to find us sheets and pillows. Obviously it was not housekeeping staff but was... More 

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear NPLP, Thank you very much for staying with us. Please know I regret your expectations were not met and that the sofa bed was not in good condition. Your feedback is highly valued and will be shared with the appropriate managers and associates to make sure situation such as yours do not happen again. Our hotel is an all... More 

Lena, Illinois
Top Contributor
51 reviews 51 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was very nice, loved the fact the bedroom was separate from the sitting area. No complaints about the room at all. The elevator was annoying at times as you constantly had to put in your room key in order to change floors. We got caught in the elevator a couple times not realizing this (the front desk should... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear GreenDuck15, Thank you very much for staying with us. We appreciate you taking the time to share your experience with us. I apologize for the situation you experienced with the valet parking taking too long to bring back your car and not providing the accurate time. On that particular day one of the two parking elevators went down reducing... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 4 days ago NEW

I've stayed here many times in 10 years. Good location at a reasonable price in February. The entrance and foyer are still nice. Management has added a security key system to the elevators. However the room furniture is showing its age. In many of the rooms I've stayed in - the couch has very flat, uncomfortable cushions. The toilet seat... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear marmireles, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us and we appreciate your loyalty to Hilton and to our hotel. We are taking your comments... More 

Three Rivers, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Love this hotel, customer service is outstanding, always friendly and helpful! I am a frequent guest of this hotel and because of that they've comped us conference room suites when i have my family with me on business and even sent up a free bottle of wine for my wife's birthday. I highly recommend this hotel!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Nic P, Thank you very much for staying with us and thank you for taking the time to share your feedback with us. I am glad that the team took good care of you during this recent visit and that they made a point to recognize your wife's birthday. It was a pleasure and a privilege to serve you... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We visited this hotel in late January. The location is perfect if you don't have a car- close to busses, Michigan Avenue, shopping and some sights. We were unfortunate to be there during a big Blizzard. The hotel staff were fantastic, always helping when they can. The hotel has an indoor pool and workout centre in upper levels. Our suite... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Zen D, Thank you so much for taking time to share your experience. It is both valued and appreciated. The feedback that we receive from our guests is very important and motivating to our team members who take great pride in the service they provide. Thank you for recommending our location next to the John Hancock Tower, the Magnificent... More 

Milwaukee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Great location and service . Hotel hallways are better looking than the rooms . Great for families with suite design of 2 rooms . It may take you a room or two to find the right one . a littler tires, there getting a renovation soon I have been told . Miss the hot tub, pool is great for kids,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Scott W.C., Thank you very much for staying with us and for taking the time to share your feeback with us. I apologize for the problem you encountered with the first room and I assure you that the team takes great pride in providing attentive and genuine friendly service. Your feedback is most helpful and very much appreciated. We... More 

Joliet, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful employees, wonderful room with wonderful service. Very helpful, just loved the stay. The suites are big and roomy. Would definitely stay again and recommend to others. next time will be for pleasure not business.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Cynthia, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. We are glad that you enjoyed our hotel and the service provided by our team members.The feedback we receive from our guests is very important to us and it is a big motivator for our team members.... More 

Avon Lake
Top Contributor
79 reviews 79 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because of its good location to shopping and to basically everything. Unfortunately the weather did not cooperate while we visited. We shopped but it was cold!!!!! We were visiting Loyola with our daughter which was a 10 min. Cab ride. The rooms were clean nothing fancy. it was a suite with one bathroom, but another toilet would... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Sharon o, Thanks so much for your comments. It sounds like you enjoyed your stay in Chicago despite the cold that Chicago is experiencing Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the... More 

Toronto, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel in Chicago. It is well situated and the service was very friendly. The rooms are a bit dated but spacious and comfortable. The American Girl package was a perfect selection. Great inclusions and special treats for a little girl. I was pleased with this option and it was one of the main reasons I... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Jordana73, Thank you very much for your review! I am glad you enjoyed your stay with us. You are correct about our location. We are conveniently located near much of Chicago's best shopping, dining, and entertainment. Thank you for the recommendation! We hope to see you again the next time you visit Chicago. More 

istanbul
Top Contributor
61 reviews 61 reviews
59 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

this was a great stay in chicago- much closer to everything on michigan avenue compared to palmer house and hilton chicago- a nicer neighborhood. the room was large, with plenty of room. wi fi worked well, the walk in closet and the bathroom was spacious, there was a fridge/microwave/coffee maker and a separate dish area. very handy for snacks in... More 

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear businesstraveler036, Thank you for taking the time to review our hotel! I am glad you enjoyed your stay with us. You are right about our location. We are close to much of Chicago's best shopping, dining, and entertainment. We hope to see you again the next time you are in Chicago! More 

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Additional Information about Hilton Suites Chicago/Magnificent Mile

Address: 198 E. Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Suites Chicago/Magnificent Mile 3.5*
Number of rooms: 345
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#60 Business Hotel in Chicago
#61 Family Hotel in Chicago
#67 Romantic Hotel in Chicago

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