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All 167 Chicago hotels

Hilton Suites Chicago/Magnificent Mile

3.5 of 5 Hotel   |   198 E. Delaware Place, Chicago, IL 60611
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Hilton Suites Chicago/Magnificent Mile

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77%
Ranked #77 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Cassandra F Black Earth, Wi, United States
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692 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Black Earth, Wi, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My stay at the Hilton was great from the moment I pulled up to the hotel asking for the best parking ramp to park in for proximity and cost. They were very helpful in giving me options. Checking in was a breeze and the conceirge was again helpful in giving me options close by for dinner. The entire experience was... More

Review collected in partnership with Hilton Hotels & Resorts

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Ettrick, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Chicago Hilton quite unexpectedly, and was pleased to have a most positive experience. When I observed airline crews hoteling there I immediately knew this to be an affirmative sign, since both my husband and I were former airline crew employees. Your expertise is greatly appreciated. Patricia A. Stilp

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St Maarten-St Martin
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel charges your room at 3am and you cannot pay cash if they have your credit card on file and then you have to wait 72 hours for the credit card company to credit your account. I have never had this experience in hotel all over the world when you instruct the front desk you wish to pay cash... More

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Chillicothe, United States
1 review
3 of 5 stars Reviewed 1 week ago

I think the air/heating system was leaking.Paint and drywall chips on the floor and the carpet was wet in both the 1st and 2nd room we had. Staff was great about moving us and we didn't notice the wet carpet in the 2nd room until the next day and we were ready to check out.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Karen G, It was disappointing to learn that you and your family did not experience the service level that we always strive to achieve. We have shared your comments with our team, and you can be assured that we take your feedback very seriously. The director of engineering and his team work very hard to make our hotel comfortable... More

North Liberty, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My friends and I had a very good stay. I slept on the pull out couch and I slept well. Very friendly and helpful staff! Clean hotel. Hotel is in great location; close to shopping and other restaurants. I definitely would stay at this hotel again.

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Sharon B, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception.Thank you for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, and the restaurants... More

Hull, Massachusetts
Top Contributor
81 reviews 81 reviews
44 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed here before and like so many things about this hotel...friendly staff, nice location (tucked in right around the corner from 360 Chicago ...which was formerly the Hancock observatory). The prices are usually really good and the rooms are suites so they are REALLY spacious for an inner city hotel. There is a restaurant which serves some of... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Dalcy3, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. I will follow-up with the restaurant to ensure that the oatmeal is prepared with less water and tastier. I am glad that you enjoyed the spaciousness of our room and enjoyed our location in the Chicago Gold... More

Buffalo, NY
Top Contributor
89 reviews 89 reviews
80 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Suites for one night during a recent business trip. I usually stay near O'Hare when in Chicago, but I had an early morning meeting in Chicago and wanted to stay downtown instead of dealing with traffic. When I found a room at the Hilton Suites (on their website, not through a third party site) for... More

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Nittany & Fargo, Thanks so much for staying with us and taking the time to share your experience with us and other travelers. Reading the feedback from of our guests is something that we enjoy doing and yours is no exception. Thank you for your feedback on the fitness area and I assure you that we will see if... More

Palos Verdes Estates, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our 6th year staying at this hotel, now nicely refreshed, includes a renewed wonderful bar with friendly and knowledgeable bartenders. The attached redone restaurant offers a nice menu with daily specials, great servers and very good food. The hotel's location is close to everything in this great city, bravo!

Review collected in partnership with Hilton Hotels & Resorts

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Kurt W, Thanks so much for your comments, the feedback from of our guests is something that we enjoy receiving and yours are no exception. Thank you for your kind words, please know that it is appreciated and value by our team members. We realize that it takes time to write a review and for that reason we are... More

new jersey
Top Contributor
51 reviews 51 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an all-suites hotel which, at least for me, means a nice sitting room with television and wetbar and a separate bedroom. The rooms are consistently clean and well maintained save the bathtub which seems not quite as clean and has (at least once) had loose water knobs. The onsite restaurant is good, nothing particularly special but a decent... More

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Cujo31, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you enjoyed our hotel and its location. There is no doubt that when visiting a city like Chicago, it is... More

Indianapolis, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay and would recommend others to stay here, especially if you are doing the American Girl store. The location of the hotel is perfect, just 1 block from the store and I'd suggest taking advantage of the American Girl package at the hotel. The staff was excellent, very helpful and always willing to answer any questions.... More

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Brian H, Thank you very much for staying with us and taking the time to share your experience with us and with other travelers who are planning to visit our great city. I am delighted to read that you and your family enjoyed your visit and the American Girl experience. Thank you for recognizing the friendliness of our staff,... More

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Additional Information about Hilton Suites Chicago/Magnificent Mile

Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hilton Suites Chicago
Hilton Suites Chicago Magnificent Mile
Address: 198 E. Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Romantic Hotel in Chicago
#65 Family Hotel in Chicago
#80 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Suites Chicago/Magnificent Mile 3.5*
Official Description (provided by the hotel):
Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations.... more. ... more   less 
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