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All 168 Chicago hotels

Hilton Suites Chicago/Magnificent Mile

3.5 of 5 Hotel   |   198 E. Delaware Place, Chicago, IL 60611
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77%
Ranked #73 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 4 days ago
MocNJen Cincinnati, Ohio
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746 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Cincinnati, Ohio
Top Contributor
60 reviews 60 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We used points and $100 to book this hotel due to the location. It's proximity to the main shopping tourist area (Michigan Ave) make it very easy to walk anywhere. Parking is expensive if you "use" the hotel parking lot for self park($47). If you don't need to come and go...there are at least three locations within 100 meters that... More

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Traveled to Chicago for a leisure trip with my family. We did a lot of research on the hotels prior to booking our stay at the Hilton Magnificent Mile. We selected the property because it was close to the Magnificent Mile, Oak Street Beach and it had a pool. We were willing to pay a little extra for accomodations with... More

Review collected in partnership with Hilton Hotels & Resorts

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear SpeedyGonzales, Thank you for taking the time to write a review about your recent stay at our hotel. We apologize for all the inconvenience you experienced with our pool availability. It was a very unfortunate situation that had to be attended to as an emergency. The work was completed as fast as possible but we understand and apologize for... More

milwaukee wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My 87 year old Mother and I stayed the night of July 1st. I live 90 minutes from Chicago but this was Mom's 1st trip to Chicago (she lives in FL). I chose this Hilton after a lot of research as I have to admit I am a "regular" at the Brand that is almost next door. But I was... More

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear ptarr, Thank you very much for staying with us, it is very special for our hotel to have been your home away from home for you and your mother who is 87 years old. It is pleasure to read the feedback that you sent about the three staff members who assisted you during your stay and contributed on making... More

West Hills, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for business but it is also an excellent choice for personal travel, very close to shops and walking distance to many nice restaurants as well. Great location, great service, friendly staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Vigen G, Thank you so much for taking timne to share your experience with us. Your feedback is very important to us and I assure you that all of us value the feedback we receive from our guests. Thanks for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, the... More

Sarasota
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I was recently there on business and had booked a King Room. I've been a Hilton Honors member since the 80's and my profile calls for a king room/high floor/away from the elevator. Well, I get into town late evening, tired, and couldn't wait to get relaxed in my room. Checking in was no issue, but when I arrive to... More

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear FBINA, Thank you so much for taking time from your busy schedule to share your experience with us. It is both valued and appreciated. I am glad that you enjoyed your stay with us and I apologize for the situation you experienced at check-in when you did not received the room type that you had requested. I am glad... More

Vancouver, Washington
Top Contributor
120 reviews 120 reviews
87 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 1 week ago

Because when the website says “stunning views of the lake from the rooftop pool,” they neglect to tell you the pool is closed. We booked weeks ago and eagerly headed for the pool on this our first day, a Wednesday afternoon. Closed! When I asked at the Front Desk when the pool closed, I was told: “Um (long pause)… Monday.”... More

Was this review helpful? Yes 3
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear MPPJMH, Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual standards and we apologize for all the inconvenience you experienced. I must share with you that I am surprised that you only received my response today as... More

rochester, United States
1 review
4 of 5 stars Reviewed 1 week ago

Really good property. Staff is well trained, they do try their best to follow-up and address you with your name...all in all ... a good job. If only the in-room Internet worked, our experience would have been wonderful!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Lisa L, Thanks so much for your comments. It sounds like you had a pleasant stay here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours is no exception. I am glad that you enjoyed the service provided by our staff. I apologize for the situation you experienced with your internet and... More

South Lyon, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location for a visit to the American Girl store with our 4 year old. Check in went well and was quick. Getting our car back from valet parking when we were ready to leave took over 20 minutes though. The air conditioning in our room was not really working properly so the room stayed... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Andrew K, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. It was disappointing to learn that your request for late check out was not properly managed and that in the process it did wake-up your little 4 years old girl. We have shared your comments with... More

Phoenix
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did a fair amount of searching for places to stay downtown that gave us convenient walking access to many popular spots. This is a perfect place next to the John Hancock tower and shopping on Michigan Avenue. It was even a short walk to the Ohio Street beach. Great rooms with alot of space. The only downside is not... More

Was this review helpful? Yes 2
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear dirtgirlphx, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours is no exception. Thanks for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, the John Hancock Tower... More

Saint Louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Located at the Norht end of the Magnificent Mile. Overall good location, can walk to a number of places, ONly $10 cab ride from Union Station. Can walk to Rush Street. Close to shopping. Quiet. Stayed on the Executive lounge, free internet, breakfast, wine and beer in the evening. Access to papers and water bottles to take with you.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Brett Z, Thank you very much for staying with us and thank you for taking the time to share your experience with us and other travelers. It is always a pleasure to get feedback and read reviews from our guests, we are glad that you had a great time in Chicago and at our hotel. Looking forward to seeing... More

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Additional Information about Hilton Suites Chicago/Magnificent Mile

Address: 198 E. Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Suites Chicago/Magnificent Mile 3.5*
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#57 Romantic Hotel in Chicago #64 Business Hotel in Chicago #68 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations.... more. ... more   less 
Number of rooms
345

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