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Hilton Suites Chicago/Magnificent Mile

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198 E. Delaware Place, Chicago, IL 60611
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Hilton Suites Chicago/Magnificent Mile
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Hilton Suites Chicago/Magnificent Mile
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1,016 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed yesterday NEW

I was quite dissapointed by the hotel price to value offer. I stayed first in the Hilton Chicago and not only it was cheaper but the staff and the service was better. As all the rooms were booked in Hilton Suites I had to go for executive lounge. 1st they forgot to replace such basic products as glasses and toilet... More 

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Copenhagen
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there on a business trip, but had two days for sightseeing and shopping. Very nice rooms, and the personnel was very helpfull with everything. The breakfast buffet was very boring and not much to choose from, and I would not recommend paying extra for this, for me it was included in the room rate. The hotel is located right... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear sigge29, Thanks for recommending our location. There is no doubt that being steps away from everything makes it easy to enjoy our fabulous city. I am glad that you enjoyed the service provided by our team members and that you enjoyed your stay with us. Reading the experiences of our guests is something that we enjoy doing and yours... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is right off Magnificent Mile, so if you want to stay in Chicago near the lake, shopping, great restaurants stay here. The rooms are great, nice sized suites. However, if you need wifi to work, be sure you get a room in the middle of the floor. I had to change rooms (sorry don't remember the numbers) so... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Btalisman, Thank you so much for taking time to share your experience. It is both valued and appreciated. The feedback that we receive from our guests is very important and motivating to our team members who take great pride in the service they provide. It is nice of you to also recommend the restaurant The Local Chicago that is... More 

Sylvania
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here in April 2015. From the moment we arrived we were treated graciously. Every staff person was friendly and helpful. The hotel waived their internet fee without asking. The room was spacious, and even though we were next to the elevator shaft, it did not bother our sleeping. All was clean and neat. Just be... More 

Review collected in partnership with Hilton Hotels & Resorts

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Ken N, Thanks so much for your comments. It sounds like you had a great time in Chicago and at our hotel. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. The feedback from our guests is very important and motivating to our team members who take great pride in the... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had another great visit to the Hilton Magnificant Mile! We received VIP treatment from all the staff, especially those staffing the Executive Lounge (Kayla and Scott were the best!). They went out of their way to make sure all our needs were met and learned our names, etc. in a short time. Our room was clean and spacious as... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Knines, Thank you very much for staying with us and thank you for taking the time to tell us about your stay. The feedback from our guests is something that we truly appreciate and value. Thank you for recognizing Scott and Kayla special work, they both take great pride in the work they do and understand how important it... More 

Carmel, Indiana
Top Contributor
83 reviews 83 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Here's our favorite things about this hotel: 1. Get the executive room - yes it's pricy but it's worth it. Big room, great view and dining table. You can fit 3 blow up queen mattresses in this room. When we take our daughter and her friends, it's great. Plus, executive room means executive lounge. Nice breakfast, snacks in the evening... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear lisapleasant, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Your feedback is not only helpful to us but it is also most helpful to other travelers who are planning a trip to Chicago.... More 

Waukesha, Wisconsin
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are spacious and comfortable. The staff inside the hotel is very accommodating, can't say the same thing about parking. Chicago is normally a nightmare, but recently it's been brought to even lower levels. I wanted to park my own since $66 Valet is a complete rip off. So for $47 I drove (3) blocks to a Garage attendant... More 

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PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear T-Rex T, Thank you very much for staying with us and for taking the time to tell us about your stay. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our guests. I have noted your comments about the self parking attendant and I have already followed up... More 

Madison, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was good value for money. Room was big, comfortable and clean. Would return. Staff at hotel were friendly and helpful. Person I booked the hotel through via phone was not friendly or helpful and I almost did not book hotel as a result. Pleasantly surprised by staff on arrival.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear Ruth I, Thank you very much for taking the time to share your comments about your stay with us . We are delighted to know that you enjoyed your stay and thank you for pointing out the friendly and helpful service you received from our staff. Excellent service is what we strive to be known for; therefore your feedback... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

checked into hilton suites great location..hotel is a little old but the staff are great. awesome service. darnita and adilla are angels in this hotel. enjoyed my stay and definately recommend everyone to visit this hotel...make sure to ask for darnita and adilla great people.

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear sehgz, Thanks for recommending our location. There is no doubt that being steps away from everything makes it easy to enjoy our fabulous city. I am glad that you enjoyed the service provided by our team members and especially by Darnita and Adilla. Both Darnita and Adilla take great pride in the service they provide our guests and I... More 

Ludhiana, India
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in the heart of Chicago's breath-taking Downtown , right next to John Hancock Building,this is a very nice hotel wilth very comfortable suites and great service. the best part is the friendliness of the people working in the hotel. Very helpful and polite. A wonderful place to stay,specially for smokers as you hardly find hotels in Downtown Chicago that... More 

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review

Dear navneetnayar, Thank you very much for staying with us and for recommending our hotel and its location near everything Chicago has to offer. Thank you for taking the time to recognize the service you received from our team members. The team takes great pride in providing friendly, helpful and professional service to our guests. Your comments are very rewarding... More 

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Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.

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