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Hilton Chicago/Magnificent Mile Suites

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198 E Delaware Pl, Chicago, IL 60611
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Hilton Chicago/Magnificent Mile Suites
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1,082 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lenoir City, United States
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived, we had wonderful staff helping us and giving us suggestions as to where to eat and take the kids! "Sunny" was awesome and very helpful! Every single time I went downstairs to ask questions, they were pulling out maps and helping me "navigate" to my destination. Also, the room was great and we had plenty... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The location was excellent for our family of seven to come and go from. We all ages 8 to 71, enjoyed the amenities. The kids were quite comfortable dealing with the staff, who in turn were kind and patient. Being on the executive floor with free wifi and full breakfast was an extra treat for us all.

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was great us for many reasons. Location was amazing, a block to Michigan Avenue where the double decker bus tour picked and dropped off (even the night version which has fewer stops), a few blocks to beach (so neat to be on the beach with the city behind you), of course the American Girl Store around the corner... More 

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Pearland, Texas
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is ideally located close to John Hancock Center and excellent world class shopping . We got to the hotel earlier than check-in but the desk clerk got us into our room. I wish we had taken his name. He was very gracious and helpful. We stayed in a club room on the 28th floor. The room might have... More 

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5 of 5 stars Reviewed 4 days ago NEW

We stayed here for our family vacation. The rooms were clean and had plenty of room for our family of five. The location was excellent - near shopping and entertainment. Very close to Michigan Ave and the beach. The kids enjoyed the rooftop pool and the view was amazing!

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a return to a city we both love. Great location, clean modern property, Close to everything we needed.Stayed on executive level (was worth the up charge).Car rental next door. Everything lived up to the Hilton promise. Would stay here again.

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1 review
2 of 5 stars Reviewed 1 week ago

Stayed at this property and had problem after problem. I travel for business 100+ nights a year and am in the HHonors program. If Hilton didn't keep emailing me to send a review of my last trip I wouldn't have bothered to write this note. No internet and spent 45 minutes with Hilton tech support to no avail. Needed to... More 

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PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear David G, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our team. I totally understand your frustration and your disappointment, please know that this is not typical of the service we provide our guests. A little over 2 years ago... More 

Overland Park,KS
Level Contributor
580 reviews
294 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very good hotel 1 block off of Michigan and across the street From the Hancock Tower, so it is close to all of the shopping and restaurants that the area has to offer. Room was clean, quiet and well appointed. I took the train from Midway Airport. $3 and walked 6 blocks. Very easy.

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear BillF, Thank you very much for taking the time to share your comments about your stay with us . We are delighted to know that you enjoyed your stay and thank you for pointing out our great location. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to... More 

Indianapolis, Indiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently booked this hotel on a business trip that my daughter and 2 grandchildren accompanied me on. The property is very dated, and the ladies at the front desk were less than pleasant. When we arrived, we didn't really inspect, and just dropped our luggage and left to explore. when we returned at 10:30 at night, and started getting showers,... More 

Was this review helpful? Yes 1
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear beverlyb2012, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We appreciate you bringing this to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards. It is... More 

Des Moines
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a couple of nights, we arrived early (1:00 p.m.) and we thought we would just drop our bags at the bell desk, but the front desk was able to find us room. The room was perfect very updated and clean with a nice view of the lake, just what we had reserved. Every... More 

Was this review helpful? Yes
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Da B, Thank you very much for staying with us and for taking the time to tell us about your experience at the hotel. It is always a pleasure to read the feedback from our guests, please know that we both value and appreciate your feedback. Our team takes great pride in the work that they do and they... More 

Hotel Review Summarization

What travelers say

  • Very clean(6)
  • John Hancock building(5)
  • Coffee shop(5)
  • Pool area(4)
  • Lake Michigan(4)
  • Top floor(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Michigan ave(3)
Questions? Get answers from hotel staff and past guests. Ask a question

147 photos of this hotel

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

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