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Courtyard by Marriott Chicago Downtown

3.5 of 5
30 East Hubbard at State Street, Chicago, IL 60611
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Courtyard by Marriott Chicago Downtown
Ranked #64 of 167 hotels in Chicago
4.0 of 5 stars 232 Reviews
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232 reviews from our community

What travelers say about this hotel
  • Excellent location(4)
  • Magnificent mile(4)
  • Ice machine(3)
  • Red line(3)
  • Small restaurants(3)
  • Very nice(3)
  • Valet parking(3)
  • Friendly and helpful(3)
  • Fire station(3)
Traveler rating
    74
    114
    28
    12
    4
Only show reviews for Family (46) | Couples (51) | Business (59)
Date Rating
Kolkata (Calcutta), India
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2012 NEW

This hotel is excellent for its location. Right at the heart of the Magnificient mile although in a by-lane which means that you are saved from the hustle bustle and the noise but you are right at the centre of the action with a minute's walk. Apart from location everything else was pretty usual one would expect from the Marriott. More

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Kentucky, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2012 NEW

This hotel is in an excellent location, right downtown within walking distance to everything. Very nice, clean rooms. Friendly, very helpful staff. Pool was very crowded, but went on spring break, so lots of kids. Wound stay here again. More

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Oconomowoc, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2012 NEW
1
person found this review helpful

Amazing downtown to location. Within walking distance of everything. Room, and service were great also. More

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See 2 more reviews by natedogg235 for Chicago
Management response:
May 11, 2012

Thank you for staying with us. Our staff is truly amazing, they're an absolute pleasure to work with each day. I will be sure to share your comments with our team. Please keep us in mind for your next visit. More

Seoul, South Korea
Contributor
15 reviews 15 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2012

Right after stepping in, I was heartily welcomed by the receptionists. Room was well-organized and clean. One of the beauties that this hotel holds is its location. I could get to almost all the attractions of the Windy City without time waste. If you're a jazz fan, this hotel could be your best place since Andy's club (No.1 jazz live... More

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See 3 more reviews by SangukPark for Chicago
Management response:
May 11, 2012

Thank you so much for your feedback. We are glad you enjoyed your stay and took time to visit Andy's Jazz Club just across the street. Chicago hosts an amazing roster of jazz performances each year, please feel free to contact us before you're next visit, we would love to assist you in planning your evenings. More

Hollis, NH
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 5, 2012

Hotel has great service...staff is helpful and friendly. It is a typical Courtyard....Rooms were very clean...a bit smaller than other rooms. The location is good, however for almost the same price I think the full service Marriott on Michigan Avenue would have been a better choice. THe rooms were EXTREMELY noisy. Lots of traffic, horns and fire engines...Most city hotels... More

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Management response:
May 11, 2012

Thank you so much for taking the time to review your stay with us. The comfort and satisfaction of our guests is our first priority and we are truly sorry we didn't meet your expectations. If possible, I would love to speak with you about your stay, and ways we can improve. Please feel free to contact me by telephone... More

california
Senior Reviewer
6 reviews 6 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed May 3, 2012

Excellant location, across the street from Shaw's seafood restaurant and very close to Nordstroms. Nice breakfast place and bar for after dinner drinks. The rooms were roomy and comfortable. Also went on a great tour, architecture boat tour. More

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See 3 more reviews by canumtravel for Chicago
Management response:
May 11, 2012

Thank you so much for staying with us, we are so glad you enjoyed your time in Chicago. The architectural tour is a wonderful way to see the city, we'd love to recommend some other boat tours and excursions for your next visit. Thank you again! More

Miami, FL
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2012

I arrived here on Monday expecting to check into a good business travelers hotel, I got much more! Ronnie the bellman was at the shuttle to help with my bags. He was friendly & welcoming with a bug smile. The staff at the front desk were terrific & they were all so friendly & helpful that it is not possible... More

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See 5 more reviews by kchnman for Chicago
Management response:
April 30, 2012

We're so glad you loved your stay with us, we certainly loved hosting you! We are truly appreciative of your comments and I will be sure to share them with Ronnie and the rest of our Front Desk team. Thank you again, we look forward to seeing you next year! More

Idaho Falls, Idaho
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2012

Within short walking distance of plenty of things to do - bars, restaurants, CTA stations, shopping, parks, offices on the north end of the loop or north of the river. For runners, it's easy to avoid the crowds on the sidewalks by running straight east toward Navy Pier and then you can access the Lakefront path to go almost anywhere. More

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See 2 more reviews by ben21horse for Chicago
Management response:
April 30, 2012

Thanks so much for staying with us. We're so glad you took advantage of our prime location and enjoyed a run by the lake. On your next visit, please feel free to stop by the front desk, we would be happy to map a path for your jog, perhaps to a new location for you. Thank you again, we really... More

Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2012
1
person found this review helpful

The location of this Courtyard Marriott is great! The availability of restaurants in addition to places to shop, is what seals the deal. Great value, and not overpriced. More so, the staff at the Courtyard on East Hubbard are great! Very very very accommodating! Very pleasant staff and happy to help you in anyway. The hotel is clean and comfortable.... More

Was this review helpful? Yes
Management response:
April 16, 2012

Thank you so much for the wonderful comments. We are delighted to hear your family enjoyed their stay with us as much as we enjoyed having you. I am so sorry your room was not spacious enough, for your next stay please feel free to contact us directly and we will make sure you are comfortable. We look forward to... More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 11, 2012
1
person found this review helpful

I had a horrible experience at the Reniassance (about 2 blocks away) a few nights earlier so I changed my reservation to this location. The location is great and this is an excellent 3 to 3.5 star hotel. I don't need red carpet, I need good customer service, where the person behind the counter doesn't have a chip on their... More

Was this review helpful? Yes
Management response:
April 16, 2012

We're so glad you enjoyed your stay with us. Customer service is our top priority, as your needs are our needs. Thank you for taking the time to comment, please keep us in mind for your next visit to Chicago. More

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Additional Information about Courtyard by Marriott Chicago Downtown

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Marriott
  • Chicago Courtyard
Address: 30 East Hubbard at State Street, Chicago, IL 60611
Price Range: $$$

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