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Courtyard Chicago Downtown River North

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30 East Hubbard at State Street, Chicago, IL 60611
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Courtyard Chicago Downtown River North
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758 Reviews from our TripAdvisor Community

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Perrysburg, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am a consistent traveler of Top Brands in this space, this property is without question a Top Performer, just as pull in Frank at Valet all over it, its so smooth, approaching the Desk Smiles Galore, genuie interest to serve and make happy all the way from Shonti to Tabatha and icing of delivery of excellence is Kareem L... More 

Helpful?
Thank SC J
Waterman, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I used to work for Marriott, so I come at this a little biased but, what a great hotel and staff. Michelle Murphy and the front desk staff were extremely pleasant and professional. I checked into 9 rooms and Michelle was very easy to work with, patient and made sure she didn't skip a step! This is the kind of... More 

Helpful?
Thank BKW66
Henderson, Nevada
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The real plus of staying at this hotel is the very friendly and helpful staff. It sets it apart from other Marriott hotels in downtown Chicago. Unlike most Courtyards there is no lobby bistro. Rather there is a restaurant that opens to the lobby. In the morning there is a donut shop adjacent and the hotel itself sells fresh fruit... More 

Helpful?
Thank Love2Travel_NE
Crystal Lake, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The customer service at this Marriott is far and away the best part of this hotel. They are attentive, quick, and go above and beyond to help make sure you have a great stay. Shout-out in particular to Carmen and Ingrid, who both are incredibly welcoming and professional, and each went out of their way for us personally (and with... More 

Helpful?
Thank Caitlin K
Saint Louis, Missouri
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arriving to the hotel I was greeted by a doorman & he offer to take my bags to my room which I thought was convenient. Checking in the hotel I was greeted by three front desk rep every last one of them was very friendly & attentive. My room was a nice size the bathroom was okay, the shower... More 

Helpful?
Thank Trina R
Brandi G, Senior Executive Administrative Assistant at Courtyard Chicago Downtown River North, responded to this review

Dear Guest, Thank you for much for providing us with your valuable feedback, we are delighted to learn that our team was so attentive. However you mention that you experienced some noise during your stay. You are correct that some street level noises can be heard in our guest rooms. We are working diligently to improve the situation, one of... More 

NORCROSS, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great experience at the Courtyard while there in December. Everyone was so nice and helpful. The hotel was located in a perfect spot for what I needed to do. Walking distance to everything. The front desk folks were AWESOME !!! I will always stay here when I come to Chicago. I love Marriott's , and I really liked... More 

Helpful?
Thank Donna F
Brandi G, Senior Executive Administrative Assistant at Courtyard Chicago Downtown River North, responded to this review

Thank you for your feedback, we are delighted to learn that you had such a wonderful stay with us in December, we hope to have you back soon. Next time you are here stop by Glazed and Infused for the Maple Pepper Bacon long John or try the Foccacia from Davanti! More 

Amsterdam, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have to say, I recently had an experience this past weekend at The Marriott Courtyard - Chicago Downtown North. When we arrived we were greeted by a young doorman named Ronnie Collins. After 30 years of traveling through out the world I have never encountered a doorman with his skill set. Not only was he courteous, friendly, warm smile,... More 

Helpful?
Thank Michael P
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 1, 2016

i always stay at this Marriott when i go to chi-town. great location. super people that always remember me. quiet hotel not to mention the unique donut shop right around the corner. forget the magnificent mile, this location is central to everything. i ran each morning down by the riverwalk and had great lunch and dinner adventures in the area.... More 

Helpful?
1 Thank Tracey A
Nashville, Tennessee
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

The front desk upgraded us to a king suite room which was very spacious. They also gave us a restaurant guild and some guild books of local attractions. The room itself was clean and pretty stylish for having not been recently renovated. Nothing to blow you away just a nice hotel and friendly staff. We would definitely stay again.

Helpful?
Thank wesleystinson
1 review
5 of 5 stars Reviewed December 25, 2015 via mobile

Staff is amazing Adrian & Ronnie were fantastic, beds comfortable, valet impeccable. The Italian restaurant served delicious food & drink. Close to Magnificent Mile on Michigan Ave. Quick walk to Riverwalk Chicago

Helpful?
Thank Ranee M
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