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All 167 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5 Hotel   |   506 West Harrison Street, Chicago, IL 60607 (The Loop)
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Ranked #100 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Michael J Chicago
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329 people have reviewed this hotel

Traveler rating
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    58
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    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Chicago
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice staff and clean, typical Holiday Inn room reasonably close to Union Station. Alas, the location is by multiple busy roads, and the windows are not of the quality/type that block the sound very well. We had to move to a different room, but even on the "quiet" street there was still a bit noisy.

Review collected in partnership with Easytobook.com

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Michael J, Thank you for taking the time to leave us feedback about your experience at our Holiday Inn. It is our goal to ensure that our guests have the best possible experience while staying with us. It is unfortunate that you experienced noise issues, but am happy to know our staff was able to assist you with finding... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were here because we had an interview at the U.S. Custom House, across the street for the Global Goes pass and this was why we originally picked this hotel at this location but when we return for any reason, we will definitely stay here. The hotel itself was great, all of the amenities were very nice. Our room was... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Faïza R, Thank you for taking the time to leave feedback about your experience at Holiday Inn & Suites Chicago Downtown. It is our goal to ensure that we not just meet but exceed your expectations and have shared your great comments with our staff. Please know your business is valued and we hope that any of your future... More

New Orleans, Louisiana
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We had problems on our reservation and to make front desk employee that received us to understand what "double bed" meant, but it was rapidly solved. Had also problems with the bathtub drain that was clogged, so the smell in the room went really bad, but Alina was very helpful in changing our room immediately without any dificulties (staff moved... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Felipe F, Thank you for choosing Holiday Inn & Suites Chicago Downtown while visiting the Chicagoland area and happy to hear that you enjoyed your stay with us. We appreciate your comments and will share with our staff as it helps motivate us and make us go that extra mile when we know it makes our guest day! In... More

Montpellier, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday inn for 3 nights. The bed was comfy and the staff couldn't have been more nice and helpful ! It's well located (just near by Union Station) and if you're a good walker, everything is in a walking distance. I would stay there again.

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Faïza R, Thank you for posting a 5 star rating about your stay at our Holiday Inn & Suites Chicago Downtown. I am happy to know your comfort on all levels was met. I also hope you were able to visit the Willis Tower Ledge and the John Hancock 360 Tilt both has amazing views of the Chicago. If... More

Burbs of Chicago
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this Holiday in 3 times in the last 3 years because it is close to the UIC Natatorium. This time I used a groupon and the price made me choose it again over other hotels in the river north area. This Holiday Inn is located in a busy and noisy part of town. My room on... More

Was this review helpful? Yes 1
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear CS4travel, Thank you for leaving a review about your stay at our Holiday Inn. We can completely understand how you feel with free breakfast not being offered at Holiday Inn but only at Holiday Inn Express. Our brand has continued to work on differentiating the two. Also, please accept our apologies for the noise, freezer issue, heat and parking... More

East Central Indiana
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With the St. Patrick's Day Weekend coming up, I was not able to stay in my normal location, so I opted to try a different hotel with the Holiday Inn brand. I found the staff here to be very helpful and nice. I was running a little behind for business, but a little ahead for occupancy of the room. The... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear WuSongLong, We are very pleased to know you had given our Holiday Inn Chicago Downtown an opportunity to have you as our guest. We know you have many choices. It was an honor to read that you enjoyed your overall stay and that our staff in all areas provided exemplary service. Also, we are happy to know our location... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice newly remodeled and very consistent hotel. Sean at the front desk is just great and always makes my stay even better. He always remembers what kind of room I like and tries to accommodate me. On site restaurant is good and has nice bar.

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear mattp, Thank you for taking the time to review our Holiday Inn & Suites Chicago Downtown and for recognizing one our team members. We have passed along your great comments to Sean for his great service. Most importantly, thank you for being one of our repeat guests. Sincerely, Holiday Inn Chicago Management More

Springfield, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
4 of 5 stars Reviewed February 24, 2014

The location of this hotel is within walking distance of Union Station which is nice. The employees are nice and helpful. The room was clean and had a comfortable bed. The lack of a microwave and refrigerator was annoying, but that's the only bad thing.

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Bubsy_Malone, Thank you for posting a review about your stay at Holiday Inn & Suites Chicago Downtown. We are happy to know you enjoyed your clean room, our friendly staff and that you had easy access to the Amtrak Union Station. We hope the next time you visit Chicago, you are able to enjoy the additional amenities being added... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

My husband and I stayed last night at this property and having no real experience with Holiday Inn previously, we were very impressed. The hotel was easily accessible off the I-290 and there were a couple of parking lots very near if you weren't partaking in the valet services. The front desk staff were friendly and helpful getting us checked... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear LelaMG, Thank you for leaving feedback on Tripadvisor regarding your stay at Holiday Inn & Suites Chicago Downtown. We are happy to know you were very impressed with the level of service and clean room accommodations received. It is our pleasure to invite you in your home away from home. Also, thank you for empathizing with Chicago noise and... More

East Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2014

It was the first time staying in downtown Chicago and the staff could not have been more helpful in giving suggestions and directions. The only down-side was that parking was an extra $35 and we were not aware of that until we got there. Other than that it was great!

Was this review helpful? Yes 1
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Denae A, Thank you so much for taking the time to leave a review about your stay at the Holiday Inn & Suites Chicago Downtown and for recognizing our staff. Please know we empathize with you regarding the unexpected parking fees by not being informed but are happy to know you had a great stay. Thank you for sharing... More

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Additional Information about Holiday Inn Chicago Downtown

Also Known As:
Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Holiday Inn Chicago
Chicago Holiday Inn
Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#88 Family Hotel in Chicago
#98 Business Hotel in Chicago
#100 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Official Description (provided by the hotel):
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. Let's not forget, for a unique dining experience visit Sunny's Bar & Grill located in the hotel. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL ... more   less 
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