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All 168 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5 Hotel   |   506 West Harrison Street, Chicago, IL 60607 (The Loop)
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71%
Ranked #101 of 168 hotels in Chicago
A recent review
3 of 5 stars reviewed 2 days ago
firefighter20emt
  • Reviews (350)
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350 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel was great with friendly and helpful staff... Restaurant/Bar attached service sucked... Waited 20 minutes to get order taken. Watch 3 tables with single girls come in after us get prompt service. Had to flag down a waiter ... Music is loud rap music that the waiters walk around singing out loud. I'll stay in hotel again but never go... More

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London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The pub and restaurants downstairs were excellent, so was the staff. Business Centre upstairs was useful. Very close to downtown clients! There is a workout area - and a pool. Didn't have time this trip to use them, but I would have. The rooms were great (two of us had two different rooms) but the wireless (important to us) was... More

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Venice, Italy
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Really not a good choice for our long weekend. The first room smelled like smoke--like someone was lighting up in the next room. The very nice staff shifted me to a different room prior to my family arriving by separate car (to meet me at the end of a business trip). That room was marginally better but still smelled awful.... More

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Willowbrook, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome with great staff, prices, pool on roof top restaurant and bar, beds clean rooms. We stayed for 3 nights and had a great time. We will retun soon its close to highways and walking distance to other places downtown.

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Marilu M, The Holiday Inn & Suites Chicago Downtown staff and management team are very happy to receive your gift of guest satisfaction and your acknowledgment to return in the near future. Thank you for being our guest and for your 5 star review. Kindest Regards, Nitin General Manager Holiday Inn Chicago Downtown More

Rio de Janeiro, RJ
Top Contributor
77 reviews 77 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very good. Its close to downtown and there is a parking look very cheap for 24 hours, and we can get in and out all the time (about 20 dollars). The room is very good and the employees can help the guests with information about the city. The breakfast is charged in the restauranst just beside the... More

Was this review helpful? Yes 2
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear bbrauns, Thank you for leaving a review and for being a guest of the Holiday Inn & Suites Chicago Downtown. We hope the next time you visit you are able to enjoy some of Chicago's attractions. The Willis Tower is walking distance, Shedd Aquarium, Field Museum and Planetarium is minutes away. Let us know when you are visiting again,... More

Pune, India
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had stayed in this hotel for 1 night... It was a do or die kind of situation for us. We had megabus booking at 11pm from union station and the bus driver didn't allow is to board the bus as we had 1 extra luggage! We were stranded at night in Chicago, holiday inn's green light was like angel's... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear NehaMuley, Thank you for posting a review on Tripadvisor about your stay at the Holiday Inn & Suites Chicago Downtown. I am happy that you were our guest and do understand your frustration with pricing when you were stranded in Chicago. But in the end, you enjoyed the comfortable bed, free Wi-Fi and those amenities in the guestroom. Thank... More

Ludington, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Prices were outrageous. It felt like we had been robbed. They charged us $40 just for a parking spot!I have to say I'm being turned off of the holiday inn brand. We did not order the breakfast either due to prices. Insane.

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear phoenixphlow, Thank you for leaving a review and for allowing our Holiday Inn the opportunity to have you as a guest. We can completely understand how you felt with parking prices and have maintained our low prices to keep our guest happy. We have shopped the area but have found that it is the norm in the downtown Chicagoland... More

Clinton, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was small compared to a Holiday Inn express we stayed at the night before. The bathroom was tiny, the bathroom door would not close, there was mold on the tile in the shower, and no ventilation in the bathroom, so when you took a shower, you came out to a fogged up bathroom. The room lacked a refrigerator,... More

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear jonesnuc, Thank you for staying with us and for taking the time to share your comments regarding your recent stay. It's saddens me to hear of your dissatisfaction with your stay and our hotel. We truly care about your experience and I want to apologize that you didn't have the hotel stay that you expected. If at all possible,... More

Outside Basingstoke
Top Contributor
64 reviews 64 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Close to Union Station and the subway to O'Hare, The Sears/Willis Tower and the river, this was the ideal location for us coming off the Zephyr from San Francisco so see the sights of Chicago before flying out of USA.

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Dicktravels, Thank you so much for leaving a 5 star rating about your stay at Holiday Inn & Suites Chicago Downtown. We are happy to know our location was centrally located for you travel needs.The next time you visit Chicago USA, don't leave town without visiting Navy Pier, 360 View John Hancock Observatory and Museum of Science and Industry.... More

High Wycombe, United Kingdom
1 review
5 of 5 stars Reviewed June 5, 2014

We arrived at the Holiday Inn, West Harrison Street, Chicago following a very tiring Amtrak journey of 53 hours. Right from the start Sam (the Manager) made us feel very welcome and gave us suggestions for local take away food outlets. The room we stayed in was great - well maintained, spacious and clean. Good coffee/tea making facilities & free... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Kevin H, Thank you so much for taking time to write such nice words about your experience at our hotel. We never get tired of hearing our guest comments about their great stay and really do appreciate it. I have shared with Sam, Julio and the rest of the team about their impact of making your stay. Thanks again... More

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Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#72 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. Let's not forget, for a unique dining experience visit Sunny's Bar & Grill located in the hotel. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL ... more   less 
Number of rooms
145

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