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All 168 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5 Hotel   |   506 West Harrison Street, Chicago, IL 60607 (The Loop)
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70%
Ranked #102 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
malaka_171
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  • Reviews (353)
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  • Room tips (72)
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353 people have reviewed this hotel

Traveler rating
    103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Washington DC
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here on a recent business trip. Location was very good (10 min walk to Willis Tower) but in an industrial area of town. The property was probably very nice back in the 1980's or earlier but it really doesn't appear to have had anything new added. I am a platinum IHG member and stay in their propertys over 90... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is a hidden gem. It is quietly tucked between a couple other buildings but it is worth staying there. The place is so clean, the rooms are very nicely sized, I had a king executive and it was two rooms that were bigger than my first apartment. The staff were all really great and very accommodating. I was... More

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Manistee, MI
Top Contributor
73 reviews 73 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I cannot say enough good things about this place. The front desk staff was excellent, the room was excellent, the manager was excellent... We arrived at 10a and they had a room ready for us, we were offered a late check out if we needed, they pleasantly answered our tourist questions and gave us honest answers. We WILL be back!

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Yachtsman1304, Thank you for an awesome review about your stay at Holiday Inn & Suites Chicago Downtown. It is nice to know that the staff takes great care of our guests even when I'm not around. I have shared your gift of satisfaction with my team as it lets them know how they are doing. Thank you again for... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was great with friendly and helpful staff... Restaurant/Bar attached service sucked... Waited 20 minutes to get order taken. Watch 3 tables with single girls come in after us get prompt service. Had to flag down a waiter ... Music is loud rap music that the waiters walk around singing out loud. I'll stay in hotel again but never go... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear firefighter20emt, Thank you for leaving a review about your experience and please accept my sincere apologies. Our team work very diligently to gain customer loyalty and I'm not sure what happened on this occasion. We have scheduled training with our restaurant staff to ensure repeat behavior of this nature does not happen again. Also, I have passed along your... More

London, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The pub and restaurants downstairs were excellent, so was the staff. Business Centre upstairs was useful. Very close to downtown clients! There is a workout area - and a pool. Didn't have time this trip to use them, but I would have. The rooms were great (two of us had two different rooms) but the wireless (important to us) was... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear M J, Thank you for staying with us and for posting a review about your previous stay. I am happy to know you enjoyed your stay despite pool closure and wireless issues. Wireless testing have been started upon receiving your review and apologize that the pool was not opened. Please accept our apologies again and thank you for giving... More

Venice, Italy
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Really not a good choice for our long weekend. The first room smelled like smoke--like someone was lighting up in the next room. The very nice staff shifted me to a different room prior to my family arriving by separate car (to meet me at the end of a business trip). That room was marginally better but still smelled awful.... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear blondetraveler508, Thank you for sharing a detailed review about your previous stay and please accept my sincere apologies. Our goal is to provide exemplary services along with amenities that exceed expectations and based on your feedback we failed on amenities. I would love to speak with you personally offline to gather more information as this is not the norm... More

Willowbrook, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is awesome with great staff, prices, pool on roof top restaurant and bar, beds clean rooms. We stayed for 3 nights and had a great time. We will retun soon its close to highways and walking distance to other places downtown.

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Marilu M, The Holiday Inn & Suites Chicago Downtown staff and management team are very happy to receive your gift of guest satisfaction and your acknowledgment to return in the near future. Thank you for being our guest and for your 5 star review. Kindest Regards, Nitin General Manager Holiday Inn Chicago Downtown More

Rio de Janeiro, RJ
Top Contributor
77 reviews 77 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very good. Its close to downtown and there is a parking look very cheap for 24 hours, and we can get in and out all the time (about 20 dollars). The room is very good and the employees can help the guests with information about the city. The breakfast is charged in the restauranst just beside the... More

Was this review helpful? Yes 2
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear bbrauns, Thank you for leaving a review and for being a guest of the Holiday Inn & Suites Chicago Downtown. We hope the next time you visit you are able to enjoy some of Chicago's attractions. The Willis Tower is walking distance, Shedd Aquarium, Field Museum and Planetarium is minutes away. Let us know when you are visiting again,... More

Pune, India
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had stayed in this hotel for 1 night... It was a do or die kind of situation for us. We had megabus booking at 11pm from union station and the bus driver didn't allow is to board the bus as we had 1 extra luggage! We were stranded at night in Chicago, holiday inn's green light was like angel's... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear NehaMuley, Thank you for posting a review on Tripadvisor about your stay at the Holiday Inn & Suites Chicago Downtown. I am happy that you were our guest and do understand your frustration with pricing when you were stranded in Chicago. But in the end, you enjoyed the comfortable bed, free Wi-Fi and those amenities in the guestroom. Thank... More

Ludington, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 12, 2014

Prices were outrageous. It felt like we had been robbed. They charged us $40 just for a parking spot!I have to say I'm being turned off of the holiday inn brand. We did not order the breakfast either due to prices. Insane.

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear phoenixphlow, Thank you for leaving a review and for allowing our Holiday Inn the opportunity to have you as a guest. We can completely understand how you felt with parking prices and have maintained our low prices to keep our guest happy. We have shopped the area but have found that it is the norm in the downtown Chicagoland... More

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Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn

76 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#72 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. Let's not forget, for a unique dining experience visit Sunny's Bar & Grill located in the hotel. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL ... more   less 
Number of rooms
145

Questions & Answers

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