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All 169 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5 Hotel   |   506 West Harrison Street, Chicago, IL 60607 (The Loop)
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Ranked #99 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed 1 week ago
Nancy M Montgomery, Pennsylvania
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359 people have reviewed this hotel

Traveler rating
    107
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Montgomery, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived a the hotel and there was a new guy, I think names Tommy, at the desk and he quickly checked us in and was very freindly. The Valet guy was awesome and it stinks I can't remember his name but so funny! Anyway, we went right to our romm, it was myself and my husband and he was... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Nancy M, Thank you for taking time to complete the survey on Tripadvisor regarding your recent stay at our Holiday Inn & Suites Chicago Downtown. I am very pleased to hear that everything turned out the way you wanted and that my team helped to make your stay in Chicago a memorable one. Looking forward to serving you again.... More

St. Augustine
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good location if you like to explore the city by foot...a few feet from the Metro station...very close to Union Station and the Willis Tower. It's NOT Michigan Avenue, but a heckuva lot cheaper! Front desk staff was super friendly, especially our new best friend Tommy. Perfect for our family's Lollapalooza experience...about 3/4 of a mile direct stroll to... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear FlarSt_Augustine, Thank you for posting a review about your stay at the Holiday Inn & Suites Chicago Downtown. I am very pleased to hear of your satisfaction with our location, amenities, affordability and the service you received from Tommie. I will be sure to pass on your words of praise to him and the rest of my eam. Thank... More

Staunton
Top Contributor
88 reviews 88 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect place to stay when laying over during a train trip. Only a couple of blocks from Union Station and downtown. Walk to many shopping areas, Willis (Sears) Tower, and museums or take a boat ride. Nice room and totally amazing and friendly staff in the adajcent restaurant. Couldn't believe the reasonable price for a great breakfast!

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Foamergirl, Thank you for posting a review on Tripadvisor about your recent stay at the Holiday Inn & Suites Chicago Downtown. I am happy to know you enjoy the Chicago attractions as well as your stay at our hotel. Thank you again and looking forward to your return visit. Nitin Talati General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived at this lovely downtown hotel one day later than I had made the reservation (my mistake). The desk staff and front office manager were very gracious and accomodating in both helping me resolve this matter and responding with friendliness, grace, and poise to my every need. The location is convenient walking distance from many attractions, including world-famous Giordano's... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Scott H, Thank you for taking time to post a review about your recent stay at Holiday Inn & Suites Chicago Downtown. I greatly appreciate the comments you shared and hope that I will have an opportunity to personally welcome you back upon your return. Nitin Talati General Manager More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Were unsure of staying at holiday inn since it was located in downtown. It turned out to be a good place to stay. The hotel is very close to union station, which was more important to us. Happy with our stay.

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Mary S, Thank you for taking the time to leave a review on Tripadvisor about your recent stay at our Holiday Inn. I am pleased to know you were happy with your stay and hope the next time you stay with us; we have the opportunity to make it even better than the first time. Thank you again and... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were very happy our decision to stay at this hotel. The rooms are a bit dated but very functional and nice. The front desk staff was AWESOME! Syrita checked me in and took care of me and my family the whole time we were there. She pointed me in the right direction for the train, stores, restaurants, etc. The... More

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Monwelch, Thank you very much for this wonderful review about your stay experience at our Holiday Inn & Suites Chicago Downtown. I cannot thank you enough for taking the time to recognize the services provided by my staff and especially Syrita. I will be sure to pass along your comments to my team. Also, I am happy to know... More

Kirkland, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very close to the Amtrak Station. Which is important to us, since we are travelling on the train. The room is a bit small, but worked well for us. We had an ADA room, which is great for my father, who is mobility challenged. His scooter does fit in the room, but makes the space tight. However, the bathrooms are... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Joe R, Thank you for posting a review about your stay at our Holiday Inn & Suites Chicago Downtown. I am very appreciative of your great words and for also letting us know about the dryer issue. I have assigned our maintenance team to look into the matter. Thank you again and looking forward to your return stay. Nitin... More

Washington DC
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 22, 2014

Stayed here on a recent business trip. Location was very good (10 min walk to Willis Tower) but in an industrial area of town. The property was probably very nice back in the 1980's or earlier but it really doesn't appear to have had anything new added. I am a platinum IHG member and stay in their propertys over 90... More

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear AirTrafficMan, Thank you for taking the time to post a review about your recent stay with us and thank you for being a loyal IHG Rewards Platinum Elite Member. I can completely understand how you must have felt what you have shared with us. Our goal is to provide the best customer experience in all areas. As a valued... More

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is a hidden gem. It is quietly tucked between a couple other buildings but it is worth staying there. The place is so clean, the rooms are very nicely sized, I had a king executive and it was two rooms that were bigger than my first apartment. The staff were all really great and very accommodating. I was... More

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear malaka_171, On behalf of my team, thank you for posting a great review about your stay at our Holiday Inn & Suites Chicago Downtown. My staff expresses their gratitude for being recognized for the services they provided you during your stay. I am happy to know you were able to travel to the McCormick Place and Willis Tower without... More

Manistee, MI
Top Contributor
73 reviews 73 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 16, 2014

I cannot say enough good things about this place. The front desk staff was excellent, the room was excellent, the manager was excellent... We arrived at 10a and they had a room ready for us, we were offered a late check out if we needed, they pleasantly answered our tourist questions and gave us honest answers. We WILL be back!

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Yachtsman1304, Thank you for an awesome review about your stay at Holiday Inn & Suites Chicago Downtown. It is nice to know that the staff takes great care of our guests even when I'm not around. I have shared your gift of satisfaction with my team as it lets them know how they are doing. Thank you again for... More

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Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#71 Romantic Hotel in Chicago #98 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. Let's not forget, for a unique dining experience visit Sunny's Bar & Grill located in the hotel. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL ... more   less 
Number of rooms
145

Questions & Answers

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1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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