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All 169 Chicago hotels

Holiday Inn Chicago Downtown

3.0 of 5 Hotel   |   506 West Harrison Street, Chicago, IL 60607 (The Loop)
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Ranked #97 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed 6 days ago
mconnor042 London, United Kingdom
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375 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Olympia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Yikes, Chicago really can have expensive hotels. Don't stay here. Room on 4th floor was near highway, and yes it was loud. AC controls were strange and didn't seem to work. Room was hot and stuffy. Lobby is under construction...wasn't mentioned when I made the booking. Bottom line: Not worth it. find another place to stay.

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Recent Guest, Thank you for taking the time let us know about your stay. We were in the process of making improvements to the property to create a better guest experience. I truly am very sorry that you were not made aware of the lobby update and that the a/c controls in your room were not working properly. Please... More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Selected this place as a convenient location to overnight before the Amtrak to San Francisco from Union Station. Overall very good service, excellent breakfast, room ok but not outstanding, but slept weel and everything worked OK, including wi-fi. Very close to a Loop station (Clinton) on the Blue line which goes to O'Hare airport. Would definitely use this again for... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear mconnor042, Thank you for taking the time to leave a review about your stay at the Holiday Inn & Suites Chicago Downtown! We appreciate the feedback and truly appreciate you choosing our Holiday Inn when you have so many lodging options to choose from. We look forward to your next stay when you are passing through Chicago. Thanks again.... More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a hidden gem. Great service and awesome attitudes from concierge, front desk, valet, lounge staff, and cleaning staff. With the added plus of being a 2 minute walk from the blue-line we will be staying here again.

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Anthony C, Thank you for the five star rating about your stay at the Holiday Inn & Suites Chicago Downtown. We really appreciate you sharing your experience. We look forward to seeing you again in the near future while you explore more of Chicago. Thanks again, Nitin Talati General Manager More

Coal Valley, Illinois
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Seeking a budget hotel close to Route 66, we found this great bargain in downtown Chicago. The lobby was bright and attractive; the front-desk staff was friendly, courteous, and professional. We were warmly welcomed as Gold Rewards Club members, upgraded to a king suite, and promptly received our Welcome Bonus Points. We appreciated the concierge-level service, including excellent recommendations for... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Patricia M, Thank you so much for the 4 star review and for being a loyal IHG Rewards Club Gold Elite Member! Our front desk staff loves to hear of great reviews like this and our housekeeping team are even more gracious to hear of our guest satisfaction with clean comfortable room accommodations. Hopefully I will have the opportunity... More

Chagrin Falls, Ohio
Top Contributor
57 reviews 57 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is okay if you are going to a convention or show at McCormick Place. I was there for the IMTS show and there were shuttles that picked you up across from the hotel and dropped you off at the show. The rooms were comfortable and clean. The staff was hit or miss. There were some very nice people,... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear moyanomaya, We appreciate you choosing to stay at the Holiday Inn & Suites Chicago Downtown during the IMTS Convention. We are happy to hear of your delight with the service you received from some of our staff but saddened about your experience with others. The level of service we provide is exemplary and should have been conveyed in all... More

Jamesburg, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed a night.... in holiday inn... the toileteries and towels look tooo old...the other bells and whistles i know not...as i left early morning...the next day... the lady at reception took my cab request down but... forgot about it an hour later...had to rebook again...and nearly missed my flight.

Was this review helpful? Yes 1
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear dinoyaj, Thank you for taking the time to leave feedback about your recent stay and for being our guest. Please accept my sincere apologies for the inconveniences you experienced. I have shared your comments with me team and have addressed them accordingly. Should you be in the area again, please contact me directly to give me an opportunity to... More

Scotland, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this Hotel recently (www.hidowntown.com) whilst I was in Chicago. Its a great Hotel and the staff couldn't help you more with any questions you may have. On arrival I was getting handed a complimentary bottle of water which was great. The weather was hot outside. Location wise you couldn't ask for a better location. The blue line... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Goodafternoon, Thank you for staying with us during you recent visit to the U.S. I am happy to know you had a great time in Chicago while staying at our Holiday Inn & Suites Chicago Downtown. We are most thankful to you for making our Holiday Inn your home away from home and look forward to welcoming you back.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

So ALL of the employee's @ Holiday Inn Downtown Chicago were so professional, considerate, polite, and so respectful toward my Father. He had a Blast not only at the hotel but in your restaurant, all of the taxi rides, Wrigley Field and the Navy Pier. You made his stay a very memorable one. Thank you sooooooooo much! Would highly recommend... More

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HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear randyve, Thank you for taking the time to leave a review about your recent stay at the Holiday Inn & Suites Chicago Downtown. My team and I are happy to hear of your "Awesome Vacation in Chicago" and are very excited to know your father had a wonderful stay. Thank you both for being our guest and look forward... More

Windsor, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is a little further from downtown and not in fancy tourist area but it is certainly within walking distance of everything you would want to see. Staff is very nice and helpful. Rooms are clean and quiet. Gym & pool are nice and often empty. Restaurant In hotel is reasonably priced and good variety of food. A lot... More

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Lilianne d, Thank you for leaving a great review about your recent stay at the Holiday Inn & Suites Chicago Downtown. I am very pleased to hear of your satisfaction with your clean room, food choices in our restaurant, pool, fitness center and most importantly our friendly staff. I have passed along your wonderful comments to all of my... More

Minneapolis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I stay at this hotel every time I take the amtrak train from MN to MI. the location is just 2 blocks from Union Station. When booked in advance, the price is great for it's location. Late check out is 2pm, it's clean and it's quiet. Good cable tv selection.

Was this review helpful? Yes
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Linda F, Thank you for taking the time to leave a review about your return visit to our Holiday Inn & Suites Chicago Downtown. It is a pleasure knowing you have made our hotel your home away from while traveling to Chicago and that your expectations have been met. Thank you again and looking forward to your next visit.... More

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Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn

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