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Hotel Indigo Chicago Downtown Gold Coast

3.5 of 5 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
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Hotel Indigo Chicago Downtown Gold Coast
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Hotel Indigo Chicago Downtown Gold Coast
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo Chicago Downtown Gold Coast
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Jackson, MI
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2012

This hotel was excellent from the moment we walked in with its seaside decor charm to how well maintained it seemed to be! Please be warned it cost us $61 additional (for 2 days) to park at the hotel! New cost to us travelers! The beds were ummmm....."very firm", but we still slept well!! And this is a pet friendly... More 

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Burlington, Iowa
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 18, 2012

We stayed at the Hotel Indigo in Chicago & had a great experience! Clean rooms, friendly staff & really liked location. We've stayed at Michigan Ave. hotels and this location was the best, great neighborhood, there was a farmer's market on Saturday, just south of the hotel..the hotel does need updating, the floors are a little shabby, but overall, enjoyed... More 

Was this review helpful? Yes 1
Columbia, Missouri
1 review
5 of 5 stars Reviewed June 17, 2012

Hotel Indigo has a wonderful location in Chicago; however, the staff is the best part. Veronika at the front desk and two ladies in the cafe were so warm and welcoming. Everyone was very helpful. It was a good vacation experience.

Was this review helpful? Yes
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for your wonderful review! We are pleased you enjoyed your vacation! We will be sure to recognize the individuals you mentioned for the role they played in your Hotel Indigo experience. We strive to create a world class experience and welcome any and all feedback so we can continue to improve upon our services. Please visit us again,... More 

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2012

Hotel Indigo was a great place to stay if you are in the downtown Chicago area. All of the staff was very helpful and very welcoming. Veronica was able to check us in early with no problem. She was extremely friendly and a great person to have at the front desk greeting guests. We will definitely be back!

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for your wonderful review! We are delighted you enjoyed your stay with us and will be sure to recognize Veronika for the role she played in your Hotel Indigo experience! We are certainly happy to hear you will be back to stay with us again soon and look forward to the opportunity to have you as our guest... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2012

I had a wonderful experience @ the hotel Indigo. Staff was absolutely awesome. Especially Tom Hilton & Veronika. They went beyond the call of duty to make me feel welcome & appreciated. Very accomodating. I can't say enough excellent reviews about their staff. Customer Service was so great, I can't tell you how impressed I was. The hotel is very... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed June 14, 2012

This is a place you want to stay. CLEAN rooms, wood floors, aveda products in the bathrooms!! Lissa and Alma are FANTASTIC at the front desk.

Was this review helpful? Yes
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for the wonderful review! We are pleased your enjoyed your stay and will recognize the individuals mentioned for the role they played in your Hotel Indigo experience! In addition, we are delighted you enjoyed the Aveda products. If you did not have the opportunity to visit our on-site Spa this time, please remember to do so during your... More 

Orlando, Florida
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 13, 2012

We were sent to this hotel after the Swissotel had overbooked. After driving 9 hours to have to get back in the car was not pleasant, however Tom who worked the front desk and Greg who was valet/maintenance where very helpful Hotel Indigo. I would highly recommend this hotel since they found us a room that was not set up... More 

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for the great review and for recognizing two members of the Hotel Indigo team! We will be sure to reward both Tom and Greg for the role they played in your experience. We certainly hope to be your first choice during your next visit to the Chicagoland area. Next time, I suggest enjoying a drink in our Bar... More 

Champaign, Illinois, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2012

The Hotel Indigo is a must for visitors to Chicago. The staff went out of their way to accommodate us. Tom the desk clerk and Greg the valet/maintenance person went above and beyond the call of duty. When we were told after a nine hour drive that the hotel we booked and paid for (the Swissotel,,,,don't recommend this hotel) overbooked... More 

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for your amazing review! We are delighted you enjoyed your stay with us after such a long drive and unfortunate circumstances. We will be sure to recognize the individuals mentioned for the role they played in your Hotel Indigo experience! On your next visit, please check out our on-site Spa for a relaxing facial and enjoy a glass... More 

Tampa
Contributor
20 reviews 20 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 12, 2012

We recently enjoyed a weekend stay at the Indigo. The hotel has a very pleasant atmosphere, and our two queen bedded room overlooking Dearborn was spacious. We did hear noise from the road in the night, but this IS a city, and it was not a big deal. The breakfast was good and a great dealt at $5-$6. We would... More 

Was this review helpful? Yes
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for your wonderful review! We are delighted you enjoyed your stay with us and took the opportunity to try out our Cafe for breakfast as well! If you did not have the opportunity to have a drink in our bar, please make sure you do so next time. Our bar overlooks Dearborn as well and is a great... More 

Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2012

Just enjoyed 3 nights at the Hotel Indigo Chicago Gold Coast. The staff could not have been nicer. We wondered if they might have a cribbage board we could use - not having one the manager actually went shopping and not finding a cribbage board brought us a checker board and some chocolates. Talk about above and beyond! Also the... More 

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for the terrific review! I am delighted our team made every effort to find you a cribbage board. We will certainly have to find one before your next visit! A good game of cribbage and a great glass of wine will make for a fun evening! I enjoy a game every now and then as well! We hope... More 

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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#24 Spa Hotel in Chicago
#76 Romantic Hotel in Chicago
#81 Family Hotel in Chicago
#90 Business Hotel in Chicago

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