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All 167 Chicago hotels

Hotel Indigo Chicago Downtown Gold Coast

3.5 of 5 Hotel   |   1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel) (Gold Coast)
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Hotel Indigo Chicago Downtown Gold Coast
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79%
Ranked #88 of 167 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 weeks ago
LondonAlan63 London
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718 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo Chicago Downtown Gold Coast
See the most recent reviews
London
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 8 nights at this small but smart boutique styled hotel. Colorful, clean and modern room of great comfort. Relaxed stay on a busy and hectic business schedule just far enough away from the main drag in Chicago. Walking distance of dozens of great bars and restaurants as well as the shores of Lake Michigan. Highly recommend.

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

LondonAlan63, Thank you for sharing your great comments! We appreciate the feedback and share all our comments with our Team. We celebrate the successes and focus on the opportunities for improvement. We are happy you were able to relax a bit during your busy visit to Chicago! This is really our goal, to offer superior service and accommodations for a... More

Fishers, Indiana
1 review
1 of 5 stars Reviewed 2 weeks ago

Check-in took over four hours. They kept telling us the room would be ready soon and it wasn't. Found out later from someone else that they had two people on vacation and had someone from maintenance in charge of housekeeping that had never done the job before. Only two desk people available so there was always a line for any... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

MJMS589, Thank you for sharing your feedback. We take all our guest reviews very seriously and we will be sharing your comments with our entire Team. As well, while we don't own the garage next door, we will be certain to share your comments with them as well in an effort to improve the overall guest experience. Thanks again for... More

Urbana, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

I came to check in with my party at approximately 5:20 pm. Check in time was listed as 4:00pm on the website and in my confirmation email. Once I got to the desk, the clerk informed me that my room was not ready. So I asked them for an approximation of time we still had to wait, since my party... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Pamu033, Thank you for taking the time to share your feedback regarding your most recent stay. I sincerely apologize for the inconvenience at check-in and will be sure to look into the matter further. You are correct, our check in time is guarantee at 4:00 PM and I sincerely apologize we did not have a room ready upon your arrival.... More

Staines, United Kingdom
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one night before flying back to the UK after a few days on back to back meetings. The hotel was really lovely, comfy beds, spotlessly clean. Great location for exploring down town. The staff were friendly and helpful.

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Chalie48, We loved this line in your review..."The hotel was really lovely, comfy beds, spotlessly clean." This is exactly what we aim to provide and your comments will be shared with our entire Team. Please be sure to stop in and see us again if your ever back in the Chicago area. We'd love the opportunity to have you as... More

Edinburgh
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a lovely stay here. Staff were really friendly. Maria Z in housekeeping was great and very helpful for directions. Alma was amazing managed to get us cubs tickets. Would definately stay there again. Beds were extremley comfortable.

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Hannah, We hope you enjoyed the Cubs game and will certainly pass on your comments to both Alma and Maria Z! We love to recognize employees who have stood out during a guest stay and couldn't be happier that both Alma and Maria Z. contributed to your enjoyable stay with us! We're delighted you would stay with us again and... More

London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here 10-16 June as part of an architectural group visiting the city and area. The hotel is situated in a pleasant residential street with an interesting variety of houses. It is within walking distance of the lake, restaurants and shops. Our room was on the 10th floor (1003): it had two large beds, a small sitting area, shower room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear christinaelisabeth, Thank you for taking the time to post a review of our property. I am pleased that you liked our location. However, please accept my apologies for falling short of your expectations. Your comments about the air conditioning unit, bathroom facility and hotel condition will be forwarded to the ownership of the hotel to be taken into consideration... More

Normal, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Amazing location and service. Stayed here and used it as basecamp to - catch a Cubs game, visit Navy Pier, hit numerous restaurants and area bars. Alma @ front desk - fantastic! Room - clean and comfy. Parking is available nearby and if you use the garage there is a $45 24 hour charge. Not bad given you can take... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Our hotel stay was very relaxing and all of the staff were very helpful. We particularly enjoyed Hassan's friendly, attentive service in the hotel restaurant during a delicious breakfast. Highly recommended.

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 5, 2014

I really liked the location of this hotel, its within walking distance from everything: the beach, Rush St, downtown, restaurants, wallgreens, the historic district - you name it! But it's also in the upscale Gold Coast area, so it felt safe walking around at night. As for the hotel itself: I was thrilled with the service, enjoyed the bright wallpaper... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear LenaLaws1 , Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Washington DC, District of Columbia
Top Contributor
138 reviews 138 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 4, 2014

We spent most of our time away from the hotel, but it was nice. But for $330 I expected ALOT more. The restaurants around there are great. You can see the Starbucks right away, but just past it is "Q". YOU MUST EAT THERE. Wow. Great. Eduardo's is nice too. The beach is only a few blocks away, so during... More

Was this review helpful? Yes 1
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#24 Spa Hotel in Chicago #73 Family Hotel in Chicago #81 Romantic Hotel in Chicago #89 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
Number of rooms
163

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