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Hotel Indigo Chicago Downtown Gold Coast

3.5 of 5 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
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Hotel Indigo Chicago Downtown Gold Coast
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Hotel Indigo Chicago Downtown Gold Coast
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858 reviews from our community

Traveler rating
    347
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    105
    51
    34
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157
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo Chicago Downtown Gold Coast
See the most recent reviews
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Brought my Wife to the City for her 50th Birthday. Had booked two rooms, two nights for us and one night for my Parents. Bad weather caused us to book the second room for another night. I made my original reservations online but asked at the front desk if they could give me a similar price for the second night.... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Ron W, Thank you very much for your recent stay with us. I am very disappointed to hear about your experience at the hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. While I am pleased to note that our staff issued apology for the unsatisfactory housekeeping service and it is truly regrettable that... More 

Lawrence, Massachusetts
Top Contributor
53 reviews 53 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel last weekend for a quick weekend trip in Chicago and liked it very much. Older building and small rooms but incredibly clean, well decorated, great staff and so well located. A walk to a few places like Rush St & Chicago 360. Tons of eating options around, short walk to the metro, low prices for... More 

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Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 26, 2015

The hotel is in an older building, but it's clean and has trendy finishes. The room was small, but pretty good for the most part. My only complaint is, there was a hair in the shower when I checked in which is gross. The location is good, but is not as easy as loop hotels to get around the city.... More 

Was this review helpful? Yes 1
Alma S, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Tmoney1982, Thank you for taking the time to write and post your review of our hotel. We do appreciate your candid feedback. We are sorry that you found hair in the room. However, your review will actually help us with making improvements in areas that need them. Thank you for staying with us. We hope you will visit us... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

I was traveling to Chicago on a quick turnaround and Hotel Indigo was perfect. I arrived early and they let me check in well before stated check in time, and I was leaving late, so they stored my bags for me. The room was a bit small but if you are traveling alone it is perfect. For anyone looking to... More 

Was this review helpful? Yes 2
michigan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2015

My husband and I stayed here for a weekend in January. The location was perfect for our visit. Our room was clean and comfortable. It was a very eclectic group of guests I saw during my stay. When we needed help, the staff was helpful. What made the Hotel Indigo a great bargain and true find was the parking was... More 

Was this review helpful? Yes 1
Bloomington, Indiana
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 12, 2015

We just stayed the weekend at the Hotel Indigo on Dearborn in Chicago. I'd stayed there many years before when it was new - and nothing has changed. Absolutely nothing. That means the once fresh hotel has not seen any updates or substantive decor fixes in a number of years. On the plus side, the wi-fi was free and fast.... More 

Was this review helpful? Yes
Alma S, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Dear Cosmic222, Thank you for taking the time to share this review with us. I am sadden to hear that you did not find our hotel accommodation up to par. I am delighted to hear that you enjoyed or neighborhood and the free WIFI. I will be sharing your feedback with our owners in an effort to invest in repairs... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 11, 2015

This is a step above your typical budget friendly hotels. The decoration and rooms are very boutique style, nouveau, home away from home feeling. This can be idea l for the weary traveler who is tired of the typical sterility and sameness of most hotels. The parking package is AMAZING! Parking at Chicago hotels is anywhere from $38-50 dollars a... More 

Was this review helpful? Yes 1
Alma S, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Joya S, Thank you for your balanced feedback. While we apologize that you were not satisfied with the cleanliness and condition of the room, we are pleased to hear that you enjoyed our parking package. We thank you for taking the time to share your comment with us, and we hope to welcome you back in the future. Thank you... More 

Buenos Aires, Argentina
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed January 11, 2015

My partner and I visited Chicago for 7 days. We wanted a “base of operations” where to take a shower and crash at night. We were not looking for anything full of amenities, neither necessarily fancy nor trendy: we wanted our hotel to have a great location (and near a subway station), to be a clean, quiet place, with a... More 

Was this review helpful? Yes 1
Tennessee
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 10, 2015

We spent a week in Chicago in late December. I took advantage of a great room rate by booking 45 days in advance. I had been considering Airbnb, but the hotel rate was actually a considerable savings over other options. The hotel is located in the north edge of gold coast, near old town. Great location - mixed in among... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

I've stayed here many times and it's one of my Chicago "go-to" hotels. Great vibe, very colorful, lively and a great staff. Just a great chill stay. A great location puts it in walking distance of all the great shops, restaurants, and sites Chicago has to offer. Parking next door is easy and the room rates are really affordable. I... More 

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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#16 Best Value Hotel in Chicago
#25 Spa Hotel in Chicago
#77 Romantic Hotel in Chicago
#80 Family Hotel in Chicago
#92 Business Hotel in Chicago

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