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Hotel Indigo Chicago Downtown Gold Coast

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1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
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Hotel Indigo Chicago Downtown Gold Coast
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1,058 Reviews from our TripAdvisor Community

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Lafayette, Indiana
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good location, within walking distance to restaurants and the red line. We stayed two nights and the first night the room was very, very small. Barely enough room to walk around the bed. However, they graciously let me switch to a much bigger room the next day at no charge. Now the bad. They TV runs very, very slow, when... More 

Helpful?
Thank Kiki084
MERIDIAN
Level Contributor
10 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

For an older hotel (became Hotel Indigo awhile back), rooms spacious. Like the contemporary feel of this hotel. Beds comfy, heavy comforters, you can actually open the windows (ones that can't always smell like stinky feet) & for $10 more, full service breakfast. We had made to order omlettes. We saved about $7-10 more because it included an entree &... More 

Helpful?
Thank MARIA L
Seattle, Washington
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I do not understand how this hotel could possibly be rated with 3 stars. Service does not exist here. Our room has only been cleaned once while we have been here for 5 days so far, and that was because he had to ask someone at the front desk. No complimentary newspaper or coffee in lobby. The doorman doesn't bother... More 

Helpful?
Thank jeaniebeanie74
Alma S, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Greetings, I know you have many options when choosing a hotel in Chicago. Thank you for lodging with us and sharing your experience. I am very shock to hear our FD team was inefficient and perceived to be rude during your encounters with them. I am deeply sorry for any inconveniences this may have caused. I will show this to... More 

Cincinnati, Ohio
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Several years ago my wife and I stayed at a Hotel Indigo in Athens, Georgia. We found it to be "cutting edge" and worth every dollar it cost us. As a result, we decided to make reservations at another Hotel Indigo - this time on a short visit to one of our favorite cities - Chicago. We spent two nights... More 

Helpful?
1 Thank Frank R
Alma S, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Greetings, Thank you for taking a moment to let us know how your stay with us went. It is through feedback such as yours, that helps our hotel improve our deliver of the best guest experience possible. I am very sorry to hear that there were not able to provide you with a better guest experience and offer my most... More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We spent three nights at the Hotel Indigo New Year’s Eve week. What a wonderful experience! The location is great, with many popular restaurants and bars, plus a Starbucks about a block away and a Barnes and Noble about two blocks away. The hotel was well-kept and brightly decorated; and the rooms, although a bit small, were very comfortable and... More 

Helpful?
Thank artifex100
Birmingham, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, clean, extremely affordable, free wi-fi, LOVE the Aveda products. The only thing I can really fault this hotel on, is that the wallpaper in the bathroom was dirty, but the toilet/shower/sink were clean. Just was sort of an eye sore. Rooms were a bit on the small side, which i think is "you get what you pay for".

Helpful?
1 Thank Lisa G
Milwaukee, WI
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was in town to do a walking beer tour on the north side, yet wanted to be close to downtown. Great little restaurants and bars all in walking distance. Took less 5 minutes to get to the Hancock. Staff was great (especially Michael!). Will definitely visit again!

Helpful?
Thank TPJtraveler
Cham, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

1. This hotel is really nice but located rather far from Mag Mile. 2. The toilet tank kept leaking even after "being fixed" twice giving us bad night sleep. 3. The was no breakfast buffet and you had to order from the menu that has very poor variety and was not very tasteful. 4. One has to pay to get... More 

Helpful?
Thank wizzarrdd
Kansas City, Missouri
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I like that this location is away from the hustle and bustle of Michigan Ave in the beautiful gold coast neighborhood. I would suggest this location if you want to visit Lincoln Park and the Chicago History Musuem, both are very easy walks. The area is pretty quiet immediately around the hotel. I will be back if the rates are... More 

Helpful?
Thank John P
Indiana
1 review
4 of 5 stars Reviewed 5 weeks ago

I stayed in the Hotel Indigo in Chicago for NYE 2015/16. The location is great especially if you're going to go to a show at Second City as I did. There are several great restaurants within walking distance as well. The only real criticisms I had with the hotel was the quality of the hotel restaurant food was a little... More 

Helpful?
Thank Nathan G
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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