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All 167 Chicago hotels

Hotel Indigo Chicago Downtown Gold Coast

3.5 of 5 Hotel   |   1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel) (Gold Coast)
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79%
Ranked #88 of 167 hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
thevacationtrip Shanghai, China
  • Reviews (718)
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718 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Shanghai, China
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love the location! It's in a quiet neighborhood and very convenient. There's a CVS & Walgreens at the corner a few nice restaurants just a few steps away. The staff are very nice and helpful. D'Andre at front desk helped me check-in. Since there is no twin bed available, he offered that I check the room options. Then next... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was my first time staying at the Hotel Indigo and it exceeded my expectations. The hotel in itself is very clean and charming. The staff is awesome and friendly. Eldina, the lady working the the front desk, was cordial and very helpful in answering all my questions. Definitely a place where I will be staying at again!

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Ajijic
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I first stayed at this hotel in October 2013. I was, and am, impressed with how well the hotel is managed, how spotless the rooms, and how cordial the front desk staff and housekeeping staff always are. I usually need to ship packages in advance of my arrival and this hotel courteously accepts and stores them for me prior to... More

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zuerich
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel with Hotwire the night before, and didn't know what to expect, as I normally book a 4 star hotel with them. When I first entered, I felt like I was in cozumel at a beachfront resort! the colors are vibrant and the layout and decorations are very different than anything that I have seen before in... More

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed two nights at this hotel for business/pleasure. I was very happy with the spacious room and customer service. The hotel was also in a great location. We were walking distance to great shopping, dining, beaches and Navy Pier. Cons: pricey parking and the older, female bartender is NOT friendly.

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Charlevoix
2 reviews
5 of 5 stars Reviewed 1 week ago

Walking distance to so many things and a quick bus ride to others. Michigan street shopping - Lincoln Park and Zoo, Millennium Park and the Navy Pier - All within Three miles. Rooms are so beautiful, Staff was amazing and friendly and super helpful. You can get parking included which was very helpful. Really Safe neighborhood with beautiful homes. I... More

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Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

When you walk into the hotel it looks really nice, but when you get to your rooms forget it!! We got to our room my daughter took a shower the water would not go down the drain and it did not get fixed until the next day. The floors were laminate and they were all peeling . The rug in... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Kathy, We sincerely apologize your were disappointed during your stay with us. We strive to provide superior service and accommodations and your comments are very important to us. We will be sharing your comments with out Housekeeping and Maintenance Departments as we work to correct the concerns you shared. I was glad to hear you enjoyed the staff. We will... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel Indigo is a gorgeous hotel in Chicagos Gold Coast area. Total luxury. The bed was lush and comfortable. Good shopping and restaurants close by. Staff was friendly and accommodating Hotel decor was very nice. Very clean and comfortable setting with a dash of luxury thrown in.

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Molly, We could not have said it better ourselves! Thank you for sharing your wonderful comments. We couldn't be happier you enjoyed our beds and had a comfortable stay. You are absolutely right when you say we are close to many great restaurants and shopping. Our location is one of the best in the city. Thank you for choosing our... More

Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here along with two coworkers for one night and it really felt like we were staying in a hostel. Each of our rooms were pretty beat up - paint dings, laminate flooring that clearly had water damage, the shower water ran out into the bathroom and soaked the bathmat, etc. The bed was also very hard and there... More

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Cynthia, Thank you for sharing your feedback regarding your experience during your recent stay. We appreciate you taking the time to share your comments and will be sure to pass along the information to our Housekeeping and Maintenance Departments as we work to correct the concerns you experienced during your stay. Your feedback will allow us to make the necessary... More

Great Lakes, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I normally do not do these types of things. I will normally chalk up my experience to a lesson learned. However, being in the hotel industry I was bothered by the number of problems we had. First was the 45 dollar valet parking, i mean i understand it is Chicago, but offer your guests an alternative to park. Checking in... More

Was this review helpful? Yes 1
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

JayWit24, Thank you for sharing your feedback. It is our goal to provide superior service and accommodations and your comments are important to us. Feedback such as yours allows us to target problem areas and taken necessary action to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to... More

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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#24 Spa Hotel in Chicago #73 Family Hotel in Chicago #81 Romantic Hotel in Chicago #89 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
Number of rooms
163

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