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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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189 traveler photos
Ranked #19 of 167 hotels in Chicago
4.5 of 5 stars 804 Reviews
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804 reviews from our community

Traveler rating
    534
    207
    45
    9
    9
See reviews for
Families
326
 
Couples
203
 
Solo
62
 
Business
134
 
What travelers say
  • “Navy pier” (36)
  • “Red line” (29)
  • “Great location” (26)
  • “Very good” (24)
  • “Friendly and helpful” (23)
Date Rating
Oscoda, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
“Family loved this hotel!”
5 of 5 stars Reviewed March 10, 2012
3
people found this review helpful

We loved this hotel...Homewood Suites in Chicago is really a grand place to stay on Grand Avenue!! The hotel staff is helpful and friendly, especially the bell hops on the 1st floor!! Jonah was so friendly and enjoyed talking with him. Starr the front desk attendant was very helpful since we had never been to Chicago and told us which... More

Was this review helpful? Yes
See 6 more reviews by Laurie P for Chicago
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
March 12, 2012

Laurie, We are thrilled that you and your family had such a wonderful time at the Homewood Suites by Hilton Chicago Downtown. Thank you so much for your kind words about our valet team, housekeeping, Jonah, and Star. These employees are an asset to our hotel and it is so kind of you to point their helpful and friendly attitudes... More

Fishers, Indiana, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Great Value and Close to Everything”
5 of 5 stars Reviewed March 9, 2012
2
people found this review helpful

My husband and I stayed at Homewood for 5 nights this past week. We were able to check in a bit early since we arrived in Chicago before the 4pm check-in time. The staff was very friendly and gave us a map with points of interest and the hotel circled on it. The doormen always open the door for you... More

Was this review helpful? Yes
See 2 more reviews by Jennifer S for Chicago
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
March 12, 2012

Jennifer, I am happy that you and your husband had a wonderful time at the Homewood Suites by Hilton Chicago Downtown. I hope that you enjoyed all the local Chicago attractions that the hotel is close to. Thank you so much for the detailed description of our breakfast and dinner services. This review will aid others in the selection process... More

Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Homewood rocks”
5 of 5 stars Reviewed March 7, 2012
1
person found this review helpful

As a business traveler every week, I appreciate all Homewood has to offer. The suites, make me feel like I am in an apartment, not a hotel room. Great variety of breakfast food. Dinner Mon-Thursday is a real dinner, with good food (nothing breaded and fried) good choices and rarely a repeat in 4-6 weeks. But the best is the... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
March 8, 2012

We are always thrilled to welcome back our frequent guests to the Homewood Suites by Hilton Chicago Downtown. It is wonderful to be able to interact with you at breakfast, dinner, and at the reception desk. I want to thank you for your kind words regarding our friendly staff. We hope to see you and your team for months to... More

San Diego, California, United States
2 reviews
4 helpful votes 4 helpful votes
“Great Hotel, Wonderful Staff”
5 of 5 stars Reviewed March 5, 2012
3
people found this review helpful

We had a wonderful time in Chicago. We stayed here for a week and loved everything about it. The rooms are huge, having the kitchen area was wonderful for such a long trip. I love the meal calendar in the room :) All the meals we had at the hotel were GREAT...some even better then when we ate out! The... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
March 8, 2012

Indira, I am so happy that you had a wonderful time visiting Chicago and staying at the Homewood Suites. We feel the meal calendar in the rooms is a great resource because you always know what to expect. If it is an item that you are not interested in you can always check out one of Chicago’s amazing restaurants. Thank... More

Marietta, Georgia
2 reviews
1 helpful vote 1 helpful vote
“Wonderful Experience”
5 of 5 stars Reviewed March 5, 2012
1
person found this review helpful

My sister, friend and I stayed at the Homewood Suites on Valentine's Day through Friday, the 17th. Everything about our stay exceeded our expectations! Star, who worked in reservations, greeted us with warmth and kindness every day and went above and beyond with any need that we had. Whether it was suggesting a restaurant, helping us with the transportation system... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
March 8, 2012

Colleen, I am so thrilled that you and your sister enjoyed your stay at the Homewood Suites by Hilton Chicago Downtown over the Valentine’s Day week. The Homewood Suites prides itself on our customer service and I am happy that you mentioned Star’s name. She is an asset to our front desk staff and I am happy that she was... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Friendly and Professional”
5 of 5 stars Reviewed February 26, 2012

I have stayed at almost every Hilton property in Chicago, The staff at Homewood are the best. The hotel is clean and takes care of all guests as family. Staff are professional and positive. You can't put a price on service. More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 27, 2012

Nancy, Thank you so much for the wonderful endorsement of the Homewood Suites by Hilton Chicago Downtown. Your compliments mean so much to us especially when you are a frequent Hilton traveler. Every member of our staff tries to make each guest feel like they are at home when they walk through the doors of our hotel. Thank you so... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
“Great quality for price”
5 of 5 stars Reviewed February 25, 2012

The hotel has free internet, free breakfast, free welcome home dinner Monday-Thursday. It is very clean, comfortable and in a great location. I would recommend it to anyone! More

Was this review helpful? Yes
See 4 more reviews by The_traveling_cookie for Chicago
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 27, 2012

Thank you so much for your kind words regarding the Homewood Suites by Hilton Chicago Downtown. I am happy that you were able to enjoy our complimentary breakfasts, dinner, and internet. I also want to thank you for the wonderful referral. We are always pleased when we are able to make a positive impact on our guests. Sincerely, Vanessa Kosloski... More

Chicago
1 review
2 helpful votes 2 helpful votes
“Great service and experience”
5 of 5 stars Reviewed February 22, 2012
2
people found this review helpful

I stayed for 1 night during the week recently and was amazed by the genuine friendliness of each person I encountered (valets, front desk, food service staff, guest experience manager). It seemed like one of those places where people like going to work, and it definitely made my experience pleasurable. Not only was dinner included in the cost of the... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 27, 2012

Thank you so much for your compliments regarding the Homewood Suites by Hilton Chicago Downtown. It means so much when our guests compliment our customer service. I am so pleased that your experience with all of our staff was pleasurable. We are happy that you were able to attend one of our special events that we have been planning through... More

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“DePaul vs U of L Bus Trip”
3 of 5 stars Reviewed February 21, 2012
1
person found this review helpful

Overall, I enjoyed my two night stay at the Homewood Suites by Hilton in Downtown Chicago, but have a few concerns. I was in town with a bus load of University of Louisville fans to support our basketball team during the game with DePaul University. There were not enough suites available with two double beds at the hotel to accommodate... More

Was this review helpful? Yes
See 3 more reviews by SHIRLEY F for Chicago
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 22, 2012

Shirley, I am sorry that you did not enjoy your stay at the hotel. I wanted to address your concern about not receiving a room with two double beds. When looking back at the original rooming list that we have from your group leader we do not have you and your roommate in a room with two double beds. The... More

Detroit, MI
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Chicago location at an affordable price”
4 of 5 stars Reviewed February 21, 2012
1
person found this review helpful

2 colleagues and I recently stayed at this Homewood Suites for a conference we attended in Chicago. The hotel was a bit dated but it was clean and the service was excellent. The continental breakfast and evening buffets left a bit to be desired but... it's free food and I am a bit of a food snob. That being said,... More

Was this review helpful? Yes
See 2 more reviews by es252 for Chicago
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 22, 2012

Thank you so much for the recommendation of our property. We make the best possible effort to make sure that our customer’s receive the wonderful customer service. Please let us know if there is anything in particular that you would like to see at on our breakfast or evening reception. Sincerely, Vanessa Kosloski Sales and Marketing Manager More

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Additional Information about Homewood Suites by Hilton Chicago Downtown

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611
Price Range: $$

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Homewood Suites by Hilton Chicago Downtown
40 East Grand Avenue
Chicago, IL 60611
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