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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
Hotel amenities
Special offer
Suite $10 Parking Deal
Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 724 Reviews
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724 reviews from our community

What travelers say about this hotel
  • Navy pier(33)
  • Red line(23)
  • Great location(22)
  • Very good(20)
  • Magnificent mile(19)
  • Friendly and helpful(17)
  • Free breakfast(17)
  • Michigan avenue(15)
  • Very nice(15)
  • Full kitchen(12)
Traveler rating
    486
    183
    39
    8
    8
Only show reviews for Family (298) | Couples (187) | Business (119)
Date Rating
MKPBloomington_IN
Bloomington, IN
1 review
1 helpful vote
4 of 5 stars Reviewed January 7, 2012
1
person found this review helpful

We stayed for 2 nights in December while a family member had surgery at Northwestern Memorial. The staff were great, very helpful and kind and eager to do anything that would make our stay better. The exercise room was great, one family member used it multiple times; the pool looked good but we didn't have time to use it. Connie... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 16, 2012

Thank you for sharing your experience. We will share your feedback with the team and especially Connie. More

Redpare
New Jersey
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

Stayed for two nights. Nice pool on top floor of hotel. It has a very good complimentary hot breakfast and very good manager's receptions Monday through Thursday. The hotel is a short walk from Michigan Ave and it is not a terribly long walk from the Willis Tower either. However, we had to change rooms three times because the air... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 8, 2012

We apologize about the repeated room moves because of the smoking rooms. Thank you for the positive feedback and we look forward to your return visit. More

MukuSix
Kanagawa, Japan
Contributor
12 reviews
3 helpful votes
5 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

A lot of what is said in reviews here, about the lifts being busy and all, really depends when you visit. It was quiet for the first 10 days before Christmas. Then Christmas through January 1st was busy. Today it's back to being a slow going, chill place. So, be mindful of when you go and take what is said... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 8, 2012

We appreciate your loyalty and thank you for your positive feedback. I did note your experience with the hot water and will follow-up with the Engineer to ensure we have no challenges. More

CameraDude29
Danville, Illinois, USA
Senior Reviewer
7 reviews
20 helpful votes
5 of 5 stars Reviewed January 1, 2012
4
people found this review helpful

We have stayed at the Homewood Suites in downtown Chicago twice and it has become our "go to" hotel of choice now. We have stayed at a variety of hotels near/on Michigan Avenue and this place is the best value overall. Honestly, I don't know why they do not charge more for this hotel (anybody from Hilton reading this...pay no... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 8, 2012

Thank you for sharing your experience while staying with us. We hope that the Homewood Thanksgiving tradition will be a part of your family moving forward. More

Grinanbear
London, United Kingdom
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed January 1, 2012
1
person found this review helpful

These suites are in a tremendous location - you can be right in the Magnificent Mile within 3 minutes of leaving the hotel, walk across the river into the loop within 7 minutes, and walk to the Navy Pier in 15 minutes. They are also tremendous value for money - we had four people in our suite which would have... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 8, 2012

Thank you for sharing your suggestions and appreciate your feedback. We do look forward to your next visit while in Chicago. More

summerbeachmom
upstate NY
Senior Reviewer
9 reviews
25 helpful votes
3 of 5 stars Reviewed December 30, 2011

We had a fine stay here. The location was great. It was nice having the breakfast there, but the breakfast was more crowded than in other Homewood Suites and did not have as much of a selection. We had good service, but were not thrilled with our room. We had a view of a roof, and the room smelled like... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 2, 2012

Thank you for sharing your experience. Please contact me by phone or email I would be interested in more of the details of your experience so that we can correct our challenges. More

Rab M
Brisbane
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed December 29, 2011

We have just recently travelled round the world on a tour and this is the most impressive hotel we have stayed in yet!!very comfortable quite room with comfy bed,excellent Location, free wi-fi, laundry, free coffee ..breakfast and dinner with wine/lager.. This place rocks... Giving it a 5 star on my books.. And just a five minute walk to the subway... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 2, 2012

Thank you for sharing your experience while stay with us. The 5 star is a plus.. More

ItchyFeetBTS
Chicago, IL
Senior Contributor
45 reviews
20 helpful votes
4 of 5 stars Reviewed December 28, 2011

This is a decent hotel in a great location. Our suite provided a good amount of room and was very clean. Check-in was efficient, but very perfunctory - can't say the front desk staff was overly friendly or welcoming, but they were efficient. There were a few minor negatives - some of the doors in our suite had holes in... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 2, 2012

We appreciate your suggestions for improvement. I have shared the room challenges with the Engineering team in addition to the follow-up with the Front Office team. Please feel free to contact me by phone or email I would be interested in suggestions for the wine and beer selections. More

emeraldcoast
Cleveland, Ohio
Reviewer
4 reviews
9 helpful votes
5 of 5 stars Reviewed December 28, 2011

We picked this hotel for the location, and we were correct. It is an easy walk to many attractions. The suite life made it easier for the kids after an exhausting day. The rooms are a nice size for a city hotel, and the kitchen was very useful for leftover Chicago pizza! The buffet provided at the hotel wasn't great... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 2, 2012

Thank you for sharing your experience. I do apologize about the comfort of the sofa beds our Engineering team has been replacing many of the inserts over the past couple of weeks to help improve comfort. Please feel free to call or email me regarding the Welcome Home reception as we are always striving to improve in this area. More

Jon1284
1 review
3 of 5 stars Reviewed December 28, 2011

After reading the reviews I was very excited about this hotel, but upon arriving I was underwhelmed by the offerings. First the positives: The hotel has a great location, easy walk to Michigan Ave. the breakfast was very good and the fitness center was above average for a hotel. The breakfast was organized well and was less chaotic than ones... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 2, 2012

Thank you for sharing the positives and challenges experienced. We are taking another look at the efficiencies of the evening reception especially during periods of high volume. We do value you as a loyal guest and look forward to your future visit while in Chicago. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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Homewood Suites by Hilton Chicago Downtown
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