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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
Hotel amenities
Special offer
Suite $10 Parking Deal
Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 726 Reviews
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726 reviews from our community

What travelers say about this hotel
  • Navy pier(33)
  • Red line(23)
  • Great location(22)
  • Very good(20)
  • Magnificent mile(19)
  • Friendly and helpful(17)
  • Free breakfast(17)
  • Michigan avenue(15)
  • Very nice(15)
  • Full kitchen(12)
Traveler rating
    487
    184
    39
    8
    8
Only show reviews for Family (299) | Couples (187) | Business (120)
Date Rating
DJ130
Sydney, Australia
Contributor
13 reviews
8 helpful votes
3 of 5 stars Reviewed January 23, 2012

Booked myself in here as I always try to stay with the Hilton Group and this seemed good value and there was all the rave about the food. Now let me get a few things right. The rooms are good value for money, enough space and all that but they are a little dated. Staff was very friendly. I can't... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 29, 2012

Thank you for giving us a try and appreciate your feedback regarding your stay. I can appreciate the Love of Food and Chicago does have many great places to experience for the foodie artisans. We do however try to present a fair value in our menu presentation for breakfast and dinner receptions, I do apologize that we did not meet... More

5w30
New York
Senior Contributor
27 reviews
25 helpful votes
5 of 5 stars Reviewed January 20, 2012

Stayed a couple nights in mid-January, as I needed to warm up after a few days in Green Bay. Fast, efficient service by the door staff, as my car was taken by the valet to a nearby garage. Scored a room on the top floor, a corner room with a great view of the Wrigley Building, and right down the... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

Thank you for your positive feedback regarding your experience. We are delighted to be a home base in Chicago. More

ChicagoBearsFan2012
Bowling Green, Ohio
1 review
5 of 5 stars Reviewed January 18, 2012

We stayed at this hotel for New Year's Eve weekend (myself, my husband, two young sons and my brother-in-law and his girlfriend) -- in separate rooms. This place was incredible. We have stayed at many hotels and travel frequently throughout the United States. But, this was by far the best Chicago hotel we have ever stayed at. They treated us... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 23, 2012

Thank you for sharing your experience with us. Our team will be happy to welcome you back home in February.. More

bballmama2
Fishers, Indiana
Contributor
19 reviews
7 helpful votes
3 of 5 stars Reviewed January 18, 2012
1
person found this review helpful

My family which incudes 6 yr old twin girls decided a weekend getaway Jan 14-16th. We often stay at various Homewood Suites throughout the U.S. due to their consistency and I would have to say this location was my least favorite. On the plus side, the location is great, the rooms are spacious and clean, the beds are comfortable, most... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

Thank you for sharing your experience. I do apologize that we did not step up to your expectations and would like to have the opportunity to make things right. The Parking packages have been very popular and do book quickly. In addition, it is important to verify when completing the reservation that you have selected the Suite Parking Deal and... More

NearPerfect9
Grand Rapids, Michigan
Senior Contributor
23 reviews
29 helpful votes
5 of 5 stars Reviewed January 18, 2012

We stayed at the Homewood Suites last week for five nights. For the price, this hotel far exceeded our expectations. No, it's not the Ritz-Carlton, and there's sometimes a bit of a wait for the elevator, but $130 a night for a suite downtown including parking, two meals/day, and taxes? We got a great deal! First I'd like to say... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

Thank you for sharing your experience while staying with us. Our team continues to strive for improvement and most of all we will always look for ways to exceed our guest’s experience. We value you as a loyal guest and look forward to your next visit when in Chicago. More

seekingsun4
Holland, Michigan
Contributor
17 reviews
33 helpful votes
4 of 5 stars Reviewed January 17, 2012

We stayed at the Homewood Suites - Chicago from January 13-15, 2012. We were given a room on the 16th floor with great views of the city. The staff at the front desk was excellent. Very helpful and friendly. The condition of our room was ok. It was showing some wear and tear but it was adequate for our needs.... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

We appreciate your feedback and thank you for your recommendations. We look forward to your next visit when in Chicago. More

jeffandvince
2 reviews
2 helpful votes
4 of 5 stars Reviewed January 17, 2012

This fall we stayed at the Homewood Suites for the fourth time, during our annual pre-Christmas family trip to Chicago (we always stay during the first weekend in December). Throughout the years, the Hilton Homewood Suites have always delivered. The facility itself is in good shape (clean and nice, but not "new"), but the employees and the location is really... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

We appreciate your feedback and thank you for your continued loyalty. More

Hany K
Eldridge, Iowa
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed January 16, 2012

Stayed 2 nights with wife and our two children 4 and 6. We went to Chicago just for a long weekend getaway. This is our second family stay at this hotel. The staff is superb. You never get so much as the opportunity to open the door into the hotel as one of the helpful and smiling bellmen is always... More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 17, 2012

Wow! Thank you for the excellent review. I am very proud of the team to have exceeded your expectations. More

Denise P
Sanford, Maine
Senior Contributor
23 reviews
44 helpful votes
5 of 5 stars Reviewed January 14, 2012

After staying at Homewood suites for 4 days - I would never stay any place else. The suites are clean, comfortable. Kitchen has all you need. Bedding comfy. The breakfast and dinner in evening included in price! Connie in dining room is very helpful as well as the weekend staff. Great location, walking to all parks and museums. More

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Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 16, 2012

Our team does appreciate your positive feedback. I will make sure to share the recognition of Connie in the dining room. More

dissolvedgirl
California
Top Contributor
51 reviews
60 helpful votes
4 of 5 stars Reviewed January 13, 2012

Chicago is not a cheap city. So the Homewood Suites in downtown Chicago is great if you are looking for value for money. The hotel is very clean and the common areas don't look dated but the room we were given is surprising a bit shabby. It had that old closet smell in the beginning and the bedcover had to... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 16, 2012

Thank you for sharing your experience while stay with us. We do appreciate your loyalty and look forward to your return. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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Homewood Suites by Hilton Chicago Downtown
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