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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 724 Reviews
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724 reviews from our community

What travelers say about this hotel
  • “Navy pier” (33)
  • “Red line” (23)
  • “Great location” (22)
  • “Very good” (20)
  • “Magnificent mile” (19)
  • “Friendly and helpful” (17)
  • “Free breakfast” (17)
  • “Michigan avenue” (15)
  • “Very nice” (15)
  • “Full kitchen” (12)
Traveler rating
    486
    183
    39
    8
    8
Only show reviews for Family (298) | Couples (187) | Business (119)
Date Rating
Bolinski
Saint Louis Park, Minnesota
2 reviews
“We LOVE staying here!”
5 of 5 stars Reviewed February 7, 2012 NEW

This is our second time staying here and it's just as great as the first time. The breakfasts and dinners are terrific. The staff is incredibly attentive and extremely nice. The room is HUGE and lovely - it has everything you'll need on your stay. We're traveling with my grandmother and the handicapped accessibility is superb. She loves her stay... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 9, 2012

Thank you so much for your wonderful words about the Homewood Suites by Hilton Chicago Downtown. We are so happy that you enjoyed not one but two stays with us! We feel that having someone come back to the hotel is the greatest compliment. It is wonderful to hear you review about the Homewood Suites accessible suites and your wonderful... More

Stephen N
La Crosse, Wisconsin
2 reviews
“Hit or Miss”
3 of 5 stars Reviewed February 7, 2012 NEW

Breakfast is nothing to write home about. While dinner is a nice perk, it's fairly bland. Maid service is sub-par. More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 9, 2012

Stephen, We are sorry that you did not enjoy our breakfast or dinner selections as we make every attempt to offer something for everyone. Due to peoples dietary needs and desires we always have a vegetarian option available at both breakfast and dinner. In addition, there are numerous condiments that we offer from hot sauce to ketchup every morning and... More

vablue122272
1 review
“Our family's favorite hotel.”
5 of 5 stars Reviewed February 5, 2012 NEW

Great value! Awesome service & always perfect location (from our own experiences). More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 6, 2012

Thank you for your compliments about our staff and the hotel. We are happy that our location was a wonderful one for you. We hope to see you again. Sincerely, Vanessa Kosloski Sales and Marketing Manager More

Todd C
Cincinnati, Ohio
2 reviews
“Great Hotel!”
5 of 5 stars Reviewed February 3, 2012

After reading the reviews on the site, I stayed for three night at this hotel in late January for my first visit to Chicago. We pulled up to the front of the building where we were greeted by hotel staff who helped us unload and valet parked our car in a nearby garage. Being a hotel in the midst of... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 6, 2012

Todd, We are thrilled that you had such a wonderful stay at the centrally Homewood Suites by Hilton Chicago Downtown. We are happy that you enjoyed our spacious suites and full kitchens. We try to cater to all tastes during our breakfasts and dinners and are happy that you enjoyed the eggs. We take pride in our customer service and... More

Pisquena
Dallas, Texas
2 reviews
“Service”
5 of 5 stars Reviewed February 3, 2012

Well located, awesome breakfast, in general I preffer this hotel out of any hotel. We love Mrs. Connie. She works in the breakfast area and she is really nice. More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 6, 2012

Thank you for your kind word about Connie. We truly value her here at the Homewood Suites Chicago and are always excited when our guests recognize what a wonderful person she is. We hope to see you at the hotel in the future. Sincerely, Vanessa Kosloski Sales and Marketing Manager More

CBJ1952
Alden, Michigan
1 review
“Great staff-hotel-location”
5 of 5 stars Reviewed January 31, 2012

We traveled to Chicago for "Strictly Sail" at Navy Pier last weekend. Not only was the staff cheerful, but very helpful too. Starr (at the front desk) earns her name and was very friendly, knowledgeable and accommodating. We were grateful to be able to check in a little early and check out a little late to make traveling easier. The... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 1, 2012

We are happy that you were able to stay at the Homewood Suites by Hilton Chicago Downtown for the Strictly Sail Event. Every year we have several attendees that stay at the hotel and it is a pleasure to welcome new and returning guests. Thank you for your kinds words regarding Starr. She is truly an asset to the hotel... More

katb530
Chicago, Illinois
Senior Reviewer
8 reviews
2 helpful votes
“musty, smokey and tired”
1 of 5 stars Reviewed January 31, 2012

This hotel had a great location, but you can do much better for the money. The hallways smelled of smoke, dirty elevators, furniture in the lobby was thread bare. The staff was very helpful. The room was large, bed comfortable but the room was so musty and old smoke lingered. If you have any allergies don't stay here! More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
February 1, 2012

We regret that your stay at our hotel was not what you were anticipating. We apologize that the conditions of the rooms and lobby were not up to your standards. At this time the hotel does still have one smoking floor but we do try to contain the smoke to this floor. We are sorry that your allergies were affected... More

Mixfamily
Peru, Illinois
Reviewer
5 reviews
1 helpful vote
“Homewood suites-great downtown area!!”
3 of 5 stars Reviewed January 24, 2012

This hotel was nice and the location was great to area attractions ! Alot of great places to dine or drink within walking distance! The Valet service guys were great to give us the scoop on nearby places to go! Starr at the front desk was very nice too! Morning breakfast was good enough, with a friendly staff. There was... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 29, 2012

We appreciate your feedback regarding your stay. I apologize in regards to the parking package not being available it is a very popular package especially on the weekends. We do have a limited amount of rooms we offer in partnership with the Valet parking Company to share in this great value for our guest. We do look forward to your... More

DJ130
Sydney, Australia
Contributor
13 reviews
8 helpful votes
“Was worth a try, but will rather spend more in the future...”
3 of 5 stars Reviewed January 23, 2012

Booked myself in here as I always try to stay with the Hilton Group and this seemed good value and there was all the rave about the food. Now let me get a few things right. The rooms are good value for money, enough space and all that but they are a little dated. Staff was very friendly. I can't... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 29, 2012

Thank you for giving us a try and appreciate your feedback regarding your stay. I can appreciate the Love of Food and Chicago does have many great places to experience for the foodie artisans. We do however try to present a fair value in our menu presentation for breakfast and dinner receptions, I do apologize that we did not meet... More

5w30
New York
Senior Contributor
27 reviews
25 helpful votes
“Magnificent, near the Mile.”
5 of 5 stars Reviewed January 20, 2012

Stayed a couple nights in mid-January, as I needed to warm up after a few days in Green Bay. Fast, efficient service by the door staff, as my car was taken by the valet to a nearby garage. Scored a room on the top floor, a corner room with a great view of the Wrigley Building, and right down the... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
January 22, 2012

Thank you for your positive feedback regarding your experience. We are delighted to be a home base in Chicago. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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Homewood Suites by Hilton Chicago Downtown
40 East Grand Avenue
Chicago, IL 60611
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