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Homewood Suites by Hilton Chicago Downtown

3.0 of 5 40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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Homewood Suites by Hilton Chicago Downtown
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1,659 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunfermline, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a week in December 2014. Hotel is in an excellent location, reception is on the 6th floor along with meeting rooms, breakfast dining room and a very well equipped business suite. All the staff we met were friendly and helpful. We had a buffet breakfast included although by the fifth morning it was becoming a bit boring... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a month .. Location was awesome... Magnificent mile is just a block away.. Supermarkets.. pizzas.. Shopping.. Offices.. Navy pier.. everything in a walking distance.. corner rooms facing roadside have fantastic views.. Staff is courteous .. Overall a nice experience..

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

963pradeepp, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you enjoyed your experience at our hotel. I also see that you were able to take advantage of the wonderful location as you visited many of the sights and restaurants in the area. I appreciate you... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

as opposed to explaining heres a copy of the letter i sent to the GM : Dear General Operations manager and Concerned parties, December, 17, 2014 I am contacting you to express my disgust after visiting your Homewood suites hotel group located at 40 e grand in Chicago Illinois. I stayed in your hotels in attempt to celebrate the completion... More 

Was this review helpful? Yes 2
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Suanye H, Thank you for your feedback after your visit to our hotel. It is our goal to create an excellent experience for every guest. I regret the fact that we were not able to do so for you and will review the issues with the team. No guest should walk out of the hotel unsatisfied with service, billing, or... More 

Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a fabulous stay at Homewood Suites. It started with the valet guys Sal and Nino. These two guys know how to give a great first impression to an arriving guest. They helped me with everything I needed throughout my stay and just made me feel good about choosing this hotel. The other valet guys were good to but... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Scott G, I want to thank you for sharing the details of your recent visit with us. I was happy to see that you had a fabulous experience at Homewood Suites downtown Chicago. I appreciate you taking the time to compliment the team: especially Sal and Nino. Thank you for recommending our hotel to anyone who has plans on visiting... More 

Brisbane, Australia
Top Contributor
235 reviews 235 reviews
68 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in room 1405 for 3 nights. Check in was quick and staff very friendly as well as professional. This hotel is in an excellent location - close to the train, bus stop, supermarket, department store and anything else you might need during your stay. The king size bed was super cozy and the suite was very clean. The hotel... More 

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Madjude, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that your experience at our hotel was perfect. I also see that you enjoyed the complimentary breakfast, evening Manager’s reception, and in-suite kitchen. Thank you for recommending our hotel to everyone out there. Thank you for your feedback and we look forward to hosting... More 

Aurora, Ontario, Canada
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were so happy with everything about this hotel for two women on a few days of shopping. A simple walk down the road and up and escalator and you step onto Michigan avenue. The free midweek dinner was helpful to us for one of the nights. Our room on the 19th floor had a great view. The living room... More 

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Cheryl C, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you loved your experience at Homewood Suites. I can also see that you enjoyed the complimentary breakfast and the 24 hour coffee/tea station. We hope that when your travels bring you back to downtown Chicago, we will remain a... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Just your typical, aged hotel. The wallpaper is torn and worn. The kitchen drawers don't quiet work right anymore. Furniture has seen better days. Just time for at least a face lift. This kind of apathy continues throughout. Not as clean as nearby hotels which I frequent. Staff does the minimum. Breakfast could be poured out of a box or... More 

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Fu22, Thank you for your feedback after your recent visit to our hotel. I apologize for any disappointment you encountered at our hotel. However, I was happy to see that you enjoyed the location and the in-suite kitchen. Thank you again for your feedback. Sincerely, Jason Park Guest Experience Manager More 

Hartford, Connecticut
Top Contributor
73 reviews 73 reviews
9 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Went on a business trip and stayed here for a little over a week. The room location was great with a view of the Lake and a 2 minute walk to Michigan Ave. Room was comfortable and clean. Hotel is quite large and there are a lot of amenities it has to offer. I normally prefer a smaller quieter hotel... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Steve C, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you enjoyed your experience at our hotel. I also see that you enjoyed the complimentary breakfast options. We hope you give us the opportunity to create a great experience for you again soon. Sincerely, Jason... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I searched and searched and searched for a hotel in Chicago having never been. I came upon this hotel by accident as I was researching. I was very surprised and pleased with the value of the hotel. I had no idea what I had found until I arrived. The location is absolutely perfect with so many great things to do... More 

Was this review helpful? Yes 3
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Srashrader, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you felt that the Homewood Suites downtown Chicago was a hidden gem. I also see that you enjoyed the complimentary breakfast and location of the hotel. I appreciate you recommending our hotel to everyone out there. We look... More 

Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My sister and I stay 3 nights annually to shop and enjoy the city. Awesome location across from Shops at North Bridge. It is surrounded by Eatily, Joe's, Shake Shack, and numerous shops and restaurants. We've never used the valet service, but the doormen are helpful, pleasant and knowledgeable about nearby offerings. The rooms are large and fully stocked; just... More 

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Arozmom, Thank you for taking the time to post your thoughts on our hotel. I was happy to see that you and your sister enjoyed your experience at Homewood Suites. It seems like you both were able to visit the many shops and restaurants in the area. I can also see that you took advantage of the complimentary breakfast. We... More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(29)
  • Navy pier(25)
  • Red line(24)
  • Free breakfast(23)
  • Very good(21)
  • Magnificent mile(17)
  • Full kitchen(13)
  • Friendly and helpful(13)
  • Front desk staff(12)
  • Michigan avenue(10)

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites
Hotel Style:
#27 Business Hotel in Chicago
#36 Family Hotel in Chicago
#47 Romantic Hotel in Chicago

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