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Homewood Suites by Hilton Chicago Downtown

3.0 of 5 40 East Grand Avenue, Chicago, IL 60611
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Certificate of Excellence 2014
Homewood Suites by Hilton Chicago Downtown
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Homewood Suites by Hilton Chicago Downtown
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1,721 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I've been coming down to Chicago with my family for the past 8 years and this is the first year we decided to stay the night and make it a two day event. I'm glad I booked at this hotel! Very accomodating and the rooms are spacious, clean and the front desk is very curteous! We were able to stop... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

From the beginning our stay here was very good. "Sal", the leader of the valet crew, was so personable and friendly. He introduced himself and called me by name on each interaction. The staff was pleasant. The wifi was a little suspect at times. The "pent house" pool was unbelievable. It was truly like swimming with the skyscrapers. The hotel... More 

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Rosemount, Minnesota, USA
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights in a 1BR suite on the 12th floor. Got an amazing deal at $120/night which included parking with in/out, so I really wasn't expecting all that much... But everything was great - location was awesome, valets were attentive and prompt, front desk was personable and efficient, online check in was slick, breakfast was plentiful and tasty.... More 

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Inverness, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel, while a little dated, is in a great location- close to restaurants and shops. The staff are great and very friendly. Love the valets who are really friendly and knowledgeable. Room was clean. There was a tear in our couch but overall the room was good. Nice kitchenette area with all necessities. We were on 13th floor- great... More 

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Maria919, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you were very satisfied with your visit to our hotel. I appreciate you mentioning the great and very friendly staff. We hope you give us the opportunity to create a great experience for you again soon.... More 

Chattanooga
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice downtown suite property with a Uno's Pizza nearby along with shopping and other restaurants. Staff is very nice. Registration is on the 6th Floor and the doormen are very helpful. Breakfast are is a bit small or rather narrow and long so it is a little hard to get around as the food area is at one end of... More 

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Ssrees, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you had a great experience at Homewood Suites downtown Chicago. I can also see that you took advantage of the location of the hotel and the in-suite kitchen. I appreciate you mentioning the nice and helpful staff. We... More 

Marshall, United States
1 review
5 of 5 stars Reviewed 1 week ago

My daughter & I stayed for a couple of nights. Location is 1/2 block from metro, very convenient. Food is better than other basic chains, tasty and offers healthy choices. Kitchen was a big plus. Pretty quiet, too, even though we were rigth across from the elevator. Would definitely recommend and would stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Paula N, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you and your daughter had an excellent experience at our hotel. I also see that you were both able to take advantage of the complimentary breakfast and in-suite kitchen. I appreciate you taking the time to recommend our hotel to all the... More 

West Lafayette, IN
Top Contributor
65 reviews 65 reviews
56 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here one night for a concert in Chicago. We stayed here a few years ago, and although the rooms are now rougher around the edges (and need some updates), the rooms were clean and fairly comfy. The bathroom was spacious, and we had plenty of room overall. Service was good, especially for parking, and the... More 

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Conalvo, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you and your husband enjoyed your experience at Homewood Suites. I also see that you took advantage of your spacious suite and the location of the hotel. We hope that when your travels bring you back to downtown Chicago, we... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 1 week ago

I had a pleasant experience at Homewood Suites by Hilton Chicago - Downtown during my entire period of stay. I would choose this hotel again for next visits because of the location (only 1 block west of Michigan avenue), amenities/facilities, service, helpfulness of the staff and boy the complementary breakfast and dinner:). I would recommend this place for your stay.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Manohar P, Thank you for your review of Homewood Suites downtown Chicago. I was happy to see that you enjoyed your experience at our hotel including everything from the helpful service to the hotel amenities. I also see that you were able to take advantage of the complimentary breakfast and evening Manager's Reception. I appreciate you taking the time to... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

When my wife and I first checked in the front desk was a jerk he tossed me back my driver license and credit card and didn't say I'm sorry sir or anything!!! After I stood there a minute trying to decide if I should snap out and on this fool!! I didn't want to go to jail for physical putting... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

kljones3233, I would like to apologize for a less than great experience. It is our goal to create an excellent experience for every guest and regret that we were not able to do so for you. We will discuss service and hospitality as a team to ensure this does not happen again. Thank you again for your feedback. Sincerely, Jason... More 

North Port, Florida, United States
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very, very nice accommodations! We stayed in a two room suite on the 17th floor that had a living room with small kitchen and two person dining table and a bedroom with king size bed and attached bathroom. The kitchen was equipped with a two burner stove, microwave, and an apt. sized refrigerator (not one of those mini college dorm... More 

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

JLoukota, Thank you for your review of Homewood Suites downtown Chicago. I was glad to see that you enjoyed your experience at our hotel. I can also see that you took advantage of your in-suite kitchen and full complimentary breakfast. We hope to see you again in the near future. Sincerely, Jason Park Guest Experience Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(24)
  • Red line(23)
  • Navy pier(22)
  • Free breakfast(22)
  • Very good(17)
  • Magnificent mile(13)
  • Full kitchen(10)
  • Friendly and helpful(10)
  • Front desk staff(8)
  • Grocery store(7)

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites
Hotel Style:
#30 Business Hotel in Chicago
#42 Romantic Hotel in Chicago
#45 Family Hotel in Chicago

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