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All 169 Chicago hotels

Homewood Suites by Hilton Chicago Downtown

3.0 of 5 Hotel   |   40 East Grand Avenue, Chicago, IL 60611 (Near North Side)
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89%
Ranked #37 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
sjtol Bloomington, Illinois
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1,591 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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English first
Bloomington, Illinois
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Homewood Suites provide a consistent product. This hotel is a bit weak though, by my own personal preferences. The breakfast items were overladen with cheese. There was no fresh cut fruit on the day I was there. One of the fitness machines was inoperable, but not marked so. The registration is on the 6th floor (not an issue; just noting... More

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Sjtol, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I apologize for not being able to deliver an exceptional experience this time around. It is our goal to exceed the expectations of our guests and will take this opportunity to improve our level of service. I appreciate you taking the time... More

Rockford, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great location of hotel, parking garage is one block away. Many great places to eat within walking distance. Liked the way the hotel was set-up, located on the 6th floor and up. Great views of Chicago. Great staff and breakfast. I would recommend this hotel to anyone. very large rooms also.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Dennis K, I want to thank you for sharing the details of your recent visit with us. I was happy to see that you had a very nice experience at Homewood Suites downtown Chicago. I appreciate you mentioning the great staff at the hotel. If it would not be too much of an inconvenience, would you be kind enough to... More

BISMARCK
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel room was clean and updated nicely. The breakfast and evening meals are a good touch. I was disappointed in the $55 per night parking fee and when added to the room rate make the advertised cost of hotel deceiving.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

CHAD K, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you had an excellent experience at our hotel. I also see that you were able to take advantage of the complimentary breakfast and evening Manager’s Reception. Thank you for your feedback and we look forward to hosting you at the hotel the... More

Peterborough, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I have not posted a reveiw on tripadvisor for some time but I felt compelled in this case. Everything about this hotel exceeded our expectations. All of the staff that we met were helpful and friendly, the room was spacious and very clean. Sure the furniture in the living area of the suite is a bit worn and dated but... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

MAWPeterborough2014, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you found Homewood Suites to be perfect. I see that you enjoyed the complimentary breakfast, evening Manager’s Reception, and the pool. I appreciate you mentioning the helpful and friendly staff. If it would not be too much of an inconvenience,... More

Rio de Janeiro, RJ
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I just came back from my first visit to Chicago. Had no idea about location when making the hotel reservation, turned out it was right in the middle of it. Very centrally located footsteps away from Nordstrom Mall and other shops on Michigan avenue. There are tons of restaurants around to choose from. The hotel itself usually good since its... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Frank T, Thank you for your feedback after your recent visit to our hotel. I was happy to see that you enjoyed your experience at Homewood Suites downtown Chicago. I also see that you were able to take advantage of the complimentary breakfast and location of the hotel. I appreciate you mentioning the very friendly and helpful staff. If it... More

Belle River, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel. Very close to everything in the downtown area. The managers reception serves beer and wine as well as dinner. I did not like the eggs at the complimentary breakfast (but I may be picky, others seemed to be enjoying them). The hotel staff was very friendly during check in and recommended things to do in the area. The... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Patricia T, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you had a good experience at our hotel. It seems like you were able to take advantage of the complimentary breakfast, evening Manager’s Reception, and location of the hotel as you visited the many sights... More

Toronto, Ontario
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is located in the heart of downtown Chicago, literally on the same street as the entrance to Navy Pier, and it's about a 5 min walk or less to Michigan Ave and the start of the magnificent mile, no shortage of shops around the hotel. Not to mention the countless restaurants outside your doorstep. Although we didn't need... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Trini78, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you enjoyed your experience at Homewood Suites. I see that you too advantage of the location of the hotel as you visited the restaurants and sights in the area. If it would not be too much of an... More

Woodstock
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Furniture in lobby is dirty/worn out. Furniture in room our room is worn out. The ceiling had cracks and watermarks. I stayed here three years ago and it was nice. The room was clean and service was good but had I known the shape it was in I would have stayed elsewhere.

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Bethany D, Thank you for your review of Homewood Suites downtown Chicago. I appreciate you mentioning the good service. However, I do apologize for the condition of your room; we will discuss the matter as a team. Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town. Sincerely,... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent two perfect nights in this wonderful hotel, Ideally situated near Michigan Avenue, Navy Pier, public transportation, everything. Rooms comfortable. Very good breakfast and full evening meal. Nice views from the indoor pool. Concierge on first floor very helpful, breakfast staff friendly and courteous. All in all an excellent stay. Would definitely return.

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Momusic, Thank you for taking the time to post your thoughts on our hotel. I was happy to see that you had an excellent experience at Homewood Suites. I also see that you enjoyed complimentary breakfast, evening Manager’s Reception, and location of the hotel. If it would not be too much of an inconvenience, would you be kind enough to... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The suites are better than average, comfortable beds and reliable cleaning service. Breakfast is also far superior than we had expected the only draw back of the hotel is the elevators. Only two and at peak times they are always full and constantly misfunctioning. Great location however and very friendly staff that gave us some good advice for getting around... More

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Jdkcardinal, Thank you for your feedback after your recent visit to our hotel. I was pleased to see that you had a good experience at Homewood Suites downtown Chicago. I also see that you liked the complimentary breakfast. I appreciate you mentioning the very friendly staff. We look forward to accommodating you again the next time your travels bring you... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(33)
  • Navy pier(26)
  • Free breakfast(25)
  • Red line(24)
  • Very good(22)
  • Magnificent mile(21)
  • Friendly and helpful(15)
  • Front desk staff(13)
  • Full kitchen(13)
  • Michigan avenue(11)

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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