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All 169 Chicago hotels

Homewood Suites by Hilton Chicago Downtown

3.0 of 5 Hotel   |   40 East Grand Avenue, Chicago, IL 60611 (Near North Side)
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89%
Ranked #35 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
zxrst Minneapolis, Minnesota
  • Overview
  • Reviews (1,578)
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  • Room tips (262)
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1,578 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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English first
Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The good: location is awesome, close to everything (shops, Grand station, restaurants etc). The rooms are clean and the beds are comfortable. The OK: breakfast is average at best (more like Hampton inn quality). it is not on par with other homewood suites I stayed. No fruit salad, waffle makers. The bad: No wireless inside our room and no one... More

Was this review helpful? Yes 1
Dubuque, Iowa
Top Contributor
196 reviews 196 reviews
45 hotel reviews
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice hotel in the downtown area. Hubby and I stayed here a while ago and really liked it. We came back again with our boys (14 and 9) for five nights and enjoyed it just as much. If you are staying with a family and can get a good deal, this is the best way to go, especially for... More

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Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Great location - we walked with a 4-year old to Navy Pier, Michigan Ave, river boat tour, etc. Competitive pricing for the area (we didn't want to waste time taking transportation from the burbs). Excellent customer service from the parking, to helping me make some birthday plans for my wife, to breakfast, and everything in between. We have nothing but... More

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London
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel numerous times over the past 10 years. This time we had a room with several holes in the carpet, a toilet door that did not close and a wobbly toilet seat (and that was just the room)! The door was fixed by the maintenance guy; he shaved a bit off so it was crooked;... More

Was this review helpful? Yes 1
Racine, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay very much. The location was excellent, the staff was extremely friendly and accommodating and the rooms were spacious with plenty of amenities for a family staying overnight in a big city. We were able to stock the refrigerator with snacks and drinks and eat in our room. The pull out couch is very uncomfortable, however... I... More

Review collected in partnership with Homewood Suites by Hilton

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summit Point, WV.
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We checked in the hotel and went out right away I noticed a smell but left came back in later that night, still had a smell, Was up early so never said nothing to front desk until I checked out. I told them it smelled like like dog pee in the room. Was a bad smell and the person checked... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Whataboutzid, Thank you for taking the time to post your thoughts on our hotel. I was happy to see that the location of Homewood Suites was good for you during your visit to the city. We will discuss the issue of the smell in your room with the Housekeeping team to ensure it does not happen again. We hope that... More

Syracuse, New York, United States
Top Contributor
50 reviews 50 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in August of 2014 for one night and was very pleased with the service from the staff. The room was a little smaller than expected for a suite but definitely adequate for myself and traveling companion since we only slept in the room. The view from the room on the top floor was spectacular at night and I really... More

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Rich Z, Thank you for your feedback after your recent visit to our hotel. I was delighted to see that you had a great experience at Homewood Suites downtown Chicago. I appreciate you mentioning the great staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward... More

Portland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Typical Homewood Suites (a good thing). Sitting area is too small to use the hide-a-bed without rearranging the furniture. However, GREAT location. A short cut that is really helpful is to turn right out the front door, cross the street into Nordstrom. Walk thru the store and attached mall and you are on Michigan Ave / Miracle Mile in 2... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

T. Scott C, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was happy to see that you and your family enjoyed your experience at our hotel. Ii seems like you were able to take advantage of the location of the hotel as you visited the shops and restaurants on Michigan... More

Trabuco Canyon, California
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are great if you have kids because there is a pull out sofa and a kitchen which is nice. Location is walking distance to everything. Very comfortable stay. The parking charges were a little steep in my opinion but otherwise a good value for the money.

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

JJA735, I want to thank you for sharing the details of your recent visit with us. I was pleased to see that you enjoyed your suite and the location of the hotel as you visited the many sights and restaurants in the area. If it would not be too much of an inconvenience, would you be kind enough to “like”... More

Tacoma, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

When we arrived it was a very unfriendly desk clerk.. Asked for my name and slid the key across the desk without a word. When we got to our room, it had shabby, frayed carpet and furniture. The sofa bed had a coil mattress....not sure when they stopped making those. After complaining about it, housekeeping brought a foam pad to... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Cindy C, Thank you for your review of Homewood Suite. I want to apologize for the unfriendly welcome you received upon your arrival at the hotel. We pride ourselves on delivering great service; I regret not being able to do so on this occasion. We will discuss the matter as a team to make sure it does not happen again.... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(33)
  • Navy pier(26)
  • Free breakfast(25)
  • Red line(24)
  • Very good(22)
  • Magnificent mile(21)
  • Friendly and helpful(15)
  • Front desk staff(13)
  • Full kitchen(13)
  • Michigan avenue(11)

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#26 Business Hotel in Chicago #34 Family Hotel in Chicago #40 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 
Number of rooms
233

Questions & Answers

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Questions? Get answers from Homewood Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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