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All 168 Chicago hotels

Homewood Suites by Hilton Chicago Downtown

3.0 of 5 Hotel   |   40 East Grand Avenue, Chicago, IL 60611 (Near North Side)
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90%
Ranked #33 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
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  • Reviews (1,537)
  • Photos (294)
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  • Room tips (253)
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1,537 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here two nights over a weekend when bringing our family of 6 to Chicago. It was in a great location near so many restaurants and shopping. We easily walked to Rainforest Cafe, American Girl, Nike Store, and other places. Nordstrom was right across the street. We also walked to/from Navy Pier one evening. The rooms were large and... More

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Happy with everything! Did the echeck in and selected a 17th floor corner room. Being able to select your room was a nice feature! Great view! Every staff member was awesome! Breakfast and nightly reception nice amenity! Spending 5 nights I don't want to go home!!

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New Carlisle, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel lives up to their promises! The rooms, amenities, food, and workers were all as advertised, which means a lot. The bellman, Sal, in particular went out of his way to make sure we were going the right direction for what we wanted. The kitchen made it easy to keep a teenager fed with leftovers from pricey,over-sized meals.

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Weirton, WV
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is physically nice with updated room, granite counters and mini kitchens. It is located in a nice area with lots of nearby great restaurants and bars. They include breakfast and dinner (buffet style) which is very average but nice if you are pressed for time. The staff tried to be helpful but customer service was not great. Their... More

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Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I LOVED my stay at the Homewood Suites in Chicago. The location was excellent - it's right downtown by a ton of restaurants and office locations, and very walkable. The hotel provides not just a hot breakfast but a hot dinner as well Mondays through Thursdays - I've never seen this amenity before. Cookies were plentiful. My suite featured 3... More

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Louisville, Kentucky
1 review
3 of 5 stars Reviewed 3 days ago NEW

As a Hilton Honors member and frequent business traveler, I've stayed in Homewood Suites properties all around the country. This Chicago location features the same amenities as the rest of the chain - free breakfast, free evening reception/dinner (Monday through Thursday only), and full suite with small functional kitchen. It's well located, just steps from Michigan Ave and all of... More

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HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Kirsten S, Thank you for taking the time to post your thoughts on our hotel. I appreciate you mentioning the friendly staff. I do apologize for any inconvenience the elevators created for you. We hope that when your travels bring you back to downtown Chicago, you will consider visiting us again. Sincerely, Jason Park Guest Experience Manager More

Hurlock, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I really loved the visiting experience at the Homewood Suites in downtown Chicago. The staff, the location, the accommodations and the facilities were wonderful. Our suite was very clean, and I was particularly impressed with the friendly behavior and helpfulness of the staff. I would really like to thank them for making our stay with our children so pleasant. We... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Kimberly J, Thank you for your feedback after your recent visit to our hotel. It made me happy to see that you and your family loved your experience at Homewood Suites downtown Chicago. I appreciate your compliments and the kind words you had for the hotel and the staff. If it would not be too much of an inconvenience, would... More

Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I got to Hotel they told me that they did not have any rooms eventhough I had a reservation. They had found me a room 30 min. From there. They said that other people extended they're stays which knocked me out of my room. The way I see this is that I reserved that room those people should have had... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

esmith1381, Thank you for your review. I apologize for any inconvenience you encountered during your visit to Chicago. It is our goal to create an excellent experience for every guest and we regret that we were not able to do so in this situation. Sincerely, Jason Park Guest Experience Manager More

Franklin, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW

A great location to explore the city. Close to public transportation, shopping, restaurants. Room was very quiet! Didn't hear people in hall or neighboring rooms. All staff we encountered was very friendly & helpful. Someone even let us ride the service elevator when we had our luggage. That being said, be prepared to take stairs or wait a good awhile... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Hope H, I want to thank you for sharing the details of your recent visit with us. I was pleased to see that you had a nice experience at Homewood Suites downtown Chicago. I appreciate you mentioning the awesome location and staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us... More

Ankeny, Iowa
Top Contributor
141 reviews 141 reviews
32 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was recommended by some friends and we enjoyed the location and free morning and weekly night meals. Kids enjoyed the pool. The bell staff and valet staff were great getting our vehicle right away. Only complaint would be the elevators which were slow and one wasn't working. We stayed on the 9th floor so took the steps down many... More

Was this review helpful? Yes 1
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

GoHawksAnkenyIowa, Thank you for your review of Homewood Suites downtown Chicago. I was delighted to see that you and your family enjoyed your experience at the hotel. I see that you were able to take advantage of the complimentary breakfast, evening Manager’s Reception, and pool. If it would not be too much of an inconvenience, would you be kind enough... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(33)
  • Navy pier(26)
  • Free breakfast(25)
  • Red line(24)
  • Very good(22)
  • Magnificent mile(21)
  • Friendly and helpful(15)
  • Front desk staff(13)
  • Full kitchen(13)
  • Michigan avenue(11)

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

294 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in Chicago #30 Family Hotel in Chicago #31 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 
Number of rooms
233

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