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Homewood Suites by Hilton Chicago Downtown

#76 of 182 Hotels in Chicago
Certificate of Excellence
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40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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2,039 Reviews from our TripAdvisor Community

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Marshall, MIchigan
Level Contributor
192 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is true that it's undergoing a massive renovation. So if you need to sleep or work in the hotel during the day, this may not work until the construction is complete. That being said, this hotel is comfortable and the staff are very helpful. Special kudos to the doormen who greeted me several times a day with a hearty... More 

Helpful?
Thank ChristiB50
Pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel and staff. Very friendly people and will go out of their way to help. Especially the valet parking guys. 1 in particular, his name is Amer. He has a way to make people feel important and is the main reason that I always stay at this hotel when in Chicago.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Guy M
Moncton, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very friendly staff. Although the hotel was under a major renovation, this did not affect our stay and would recommend this hotel to anyone. Some of the floors were completed and were very nice. Hotel is perfectly located in Downtown Chicago, close to subway and shopping district

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Richard G
Omaha, Nebraska
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just stayed at the Homewood Suites this past Thursday thru Saturday. It was my third year in a row I have stayed here and always have an enjoyable stay. It is very clean, reasonable, comfortable beds, the rooms are spacious, breakfast is good, and the staff is wonderful! Also, the location is fantastic......you cross the street and go thru Nordstroms... More 

Helpful?
Thank jmegg3
Pittsburgh, Pennsylvania, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great people and service. Especially the valet parking guys, Amer treated me and my coworkers fantastic. One on one contact like that keeps me going back. The renovations going on were no issue at all.

Helpful?
Thank Sue S
Cairo, Egypt
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel shut down for renovation in mid December and will open again March 1, 2016. This hotel was a spectacular find. A full one bedroom King suite, in the heart of the loop, at 40 E. Grand, with full kitchen, and breakfast buffet included for $99/night. I stayed here for several months. It also features a rooftop indoor pool,... More 

Helpful?
Thank Jon D
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location and good suite with fairly handy kitchen. The buffet breakfast was excellent and every night we stayed there was a buffet dinner with wine (not that good) and beer included. Only downside was the lifts, only 2 for all the rooms so very slow sometimes.

Helpful?
Thank RichNewt
Jim L, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking the time to give us your feedback. I will pass along your comments on both the great breakfast and your concerns on the wine to our F&B department. Thank you again for choosing to stay with us. More 

Danville, IL
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently my family and I stayed in 2 rooms here while a relative was in Northwestern Hospital for a few days. Everyone here was wonderful, always offering their services. The rooms were great although the furniture was not comfortable but they are under construction so I expect that will change. Very roomy with a full size refrigerator with an ice... More 

Helpful?
Thank cussingcook1
Jim L, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Thank you for your comments. I am very glad you enjoyed your stay with us and the staff service. As you mentioned we are in the process of renovations and look forward to being able to show you our newly renovated hotel on your next visit. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay. Going through construction but we got a new room. Parking situation is not good. $60 a night to park your car. Nice Poolk and fitness room. All utensils in kitchen area. Great location for shopping and entertainment. I will try and stay there again

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank corenew2016
Jim L, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Thank you for staying with us. We are glad you had an excellent stay and were able to stay in one of our new rooms. I can understand your concerns with the cost of parking though we have tried to keep our pricing on the lower end of the prices throughout the city. We look forward to seeing you back... More 

Eastlake Weir, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was undergoing renovation, which I knew when I chose it. Given that, it was quite acceptable for what I wanted. The grocery store and subway stops are very convenient, and the staff is marvelous. The construction noise went from 8am-6pm, but if you're out during the day it's not much of an issue. The food in the evening... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank OldRev
Jim L, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Thanks for staying with us and for taking the time to give us your feedback. I am glad the construction was not to great of an issue for you as we work to improve our hotel. We look forward to having you visit us again the next time you are in Chicago. More 

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