We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Chicago Downtown

#58 of 177 Hotels in Chicago
Certificate of Excellence
Hotel deals
Hotel website
40 East Grand Avenue, Chicago, IL 60611
Offers & Announcements
Park & Save
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Homewood Suites by Hilton Chicago Downtown
Professional photos View all
Browse nearby
Homewood Suites by Hilton Chicago Downtown
Write a Review

1,790 reviews from our community

Traveler rating
    1,042
    524
    158
    36
    30
See reviews for
714
391
101
361
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1790)
  • Mar-May only
    (456)
  • Jun-Aug only
    (531)
  • Sep-Nov only
    (377)
  • Dec-Feb only
    (426)
All months
Beaverton, OR
Top Contributor
179 reviews 179 reviews
68 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Easy to get to, well marked location. Pre-paid for a non-smoking room. Checked in at 9:30 PM, all the non-smoking rooms were gone, I was placed in a smoking room. The person at the counter was bored and could have cared less about my issue. The room itself needs some work. The carpet was badly frayed, the couch was worn... More 

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time there. I did a lot of reading to better prepare myself on what was coming and what I could expect, however, I found some big differences (positives and not positives). First one : The elevators were very fast (I got out early and get back late, maybe that's why), it may be difficult during high-demand season, but not... More 

Was this review helpful? Yes
Contoocook, New Hampshire
Top Contributor
56 reviews 56 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in an excellent location for seeing downtown by walking or taking the train where you want to go. The staff were very, very pleasant to interact with and the place is clean, quiet (especially if you bring a noise machine) and great for 3 - 4 people. I always appreciate the kitchen and what amounts to 2... More 

Was this review helpful? Yes
Calabash, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Great location...until we realized the A/C wasn't working. We had it at 60 degrees, but it was approximately 75+ on the 17th floor. We requested support several times, and finally on our last night the "engineer" came to our room to tell us that the hotel wouldn't turn on it's A/C in case the weather changed (late May). Our suggestions... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

CatosMom09, Thank you for your review of Homewood Suites downtown Chicago. I apologize for the inconvenience the thermostat and lack of heat/cool control created. We will also discuss the issue you had when trying to arrange for transportation and 4am. I thank you again for the review and for the chance to improve our service. Sincerely, Jason Park More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The breakfasts and dinners were great and saved us quite a bit of money everything was very clean and location is fantastic, but what I would return for the most is the amazing service and friendliness of all the staff. Amer treated us like VIP's every time we entered or left he was so helpful!!!! Jason went above and beyond... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

NMIIL, Thank you for taking the time to post your thoughts on our hotel. I was pleased that you received amazing service at Homewood Suites downtown Chicago. I remember you and your family well. I hope your son’s leg is feeling better and that your daughter is in good spirits. I am glad that you were able to experience a... More 

Sao Paulo, SP
1 review
2 of 5 stars Reviewed 1 week ago

Rented a room for three adults, couple and son (22), they assigned a king and a sofa bed, which was in very poor condition. We tried to solve it but had no answer. Finally we slept all three together. They gave us a discount

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Andalvara, Thank you for your review. I apologize for the uncomfortable sofa bed. We do offer foam padding for the sofa bed which does make a big difference. I regret the fact that we were not able to make this right for you. Thank you again for your feedback. Sincerely, Jason Park More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was overall very pleased with my stay at the Homewood Suites. The woman at the desk when we arrived was very helpful in recommending a place where we could grab breakfast as we arrived in the city early. The bell service was more than courteous when we asked to leave our bags with them until we were able to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Paul H, Thank you for your feedback after your recent visit to our hotel. I am glad to see that you were pleased with your stay and found value at Homewood Suites downtown Chicago. I see that you were able to enjoy the complimentary breakfast and 24 hour coffee/tea station in the lobby. We look forward to accommodating you again... More 

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night while in Chicago for a business meeting. Would definitely stay here again. Bed and pillows were comfortable, sheets clean, furnishings showing a bit of wear but everything in the room was in good working order. Rooms are spacious with good sized bathroom. Hotel is in a great location with a Nordstrom right across the street and tons... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

SW54, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was delighted that you had an enjoyable stay at our hotel. I appreciate you mentioning the friendly and attentive staff. Thank you again for visiting us and for being a Hilton Honors member. We hope you give us the opportunity to... More 

Charlottesville, Virginia
Top Contributor
250 reviews 250 reviews
198 hotel reviews
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 2 nights a few weeks ago...I love the location of this property... A mere one block walk from (Red Line Grand Station), across the street from PF Changs, and a number of great restaurants, Miracle Mile a mere 2 block walk... The staff at the front door were nice each time we arrived or left... More 

Was this review helpful? Yes 2
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

caneshockey31, I want to thank you for sharing the details of your recent visit with us. I was pleased that you had a great stay at Homewood Suites downtown Chicago. I appreciate you taking the time to compliment the Valet staff on the 1st floor and for your feedback about the Front Desk Agent. We look forward to seeing you... More 

IL
Contributor
19 reviews 19 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights. Generally, nice hotel and had a good stay. Location is perfect - very close to the red line subway station. More than enough shopping around and many dinning options. Breakfast was basic (Less then the usual Hampton breakfast), but should do to start the day. Rooms - On the upper side, rooms are very big for... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Snoofkin, Thank you for your review of Homewood Suites downtown Chicago. I was glad that you had a good stay at our hotel. I see that you took advantage of the location of the hotel and the in-suite kitchen. I apologize for any inconvenience the elevators created for you as you waited for them. Thank you for your feedback and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

399 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (352)
Viewed
Hotel & grounds (32)
Viewed
Room/suite (132)
Viewed
Pool/beach area (16)
Viewed
Dining (22)
Viewed
View from room (48)
Viewed
Bathroom (20)
Viewed
Family/play areas (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (13)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities