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Homewood Suites by Hilton Chicago Downtown

#55 of 177 Hotels in Chicago
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40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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Homewood Suites by Hilton Chicago Downtown
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1,754 reviews from our community

Traveler rating
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    513
    152
    32
    30
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705
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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Raleigh, North Carolina
Top Contributor
107 reviews 107 reviews
44 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed yesterday NEW

Enjoyed our stay at the Homewood Suites downtown Chicago. The location is convenient, a block off of Michigan Avenue and all kinds of restaurants and bars within a block or two. Also the red subway line is only a block away. The rooms are big with a full kitchen, living area, and separate bedroom. The kitchen had everything you would... More 

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South Bend, United States
1 review
4 of 5 stars Reviewed 1 week ago

We loved our room, the suite was great. The bed was very comfortable. All of the amenities were great. The only issue we had that when we went for breakfast, they were always out of plates, silverware, and food. It was very frustrating.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Nelda J, Thank you for your review of Homewood Suites downtown Chicago. I was delighted to see that you loved your suite and were very comfortable. I apologize for needing to continuously restock the plates, silverware, and food. It was an extremely busy couple of weeks with many of our guests joining us for spring break. We will discuss the... More 

Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights with my entire family at the Homewood Suites on Grand Ave. From the time we arrived, valet staff is awesome, to when we checked out, we had no problems. Check in was speedy and the express check out saves lots of time when you leave. The breakfast and dinner were very good. More than enough selections and... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

MBoer9696, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you and your family enjoyed your experience at Homewood Suites. I can also see that you liked the offerings during the complimentary breakfast and evening Manager’s Reception. We hope that when your travels bring you back to downtown Chicago, we... More 

Roswell, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The Homewood suites on E. Grand provides a fantastic value in a tremndous location. Just a block off the Magnificent Mile, the hotel is conviently located to some of Chicagos best dinning, shopping and siteseeing. The only issue we encounted was the lack of space avaialble for the breakfast service and the seeming inability to keep dishes and silverwear available.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Tony G, Thank you for your feedback after your recent visit to our hotel. I was delighted to see that you and your family had an excellent experience at Homewood Suites downtown Chicago and found value with your stay at the hotel. I can also see that you took advantage of the fantastic location as you visited the many shops,... More 

Contributor
14 reviews 14 reviews
3 of 5 stars Reviewed 1 week ago

Spring Break trip with the kids. The location is superb, very close to most of the big things most people would want to do and centrally located for everything else. The rooms are fine in size for 2-4 people, families larger than that should bring sleeping bags. The breakfast buffet was a bit lacking this time, they food ran out... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Sean H, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you and your family enjoyed your experience at our hotel during spring break. I appreciate you mentioning the very helpful staff and for your patience during a busy spring break. We hope you give us... More 

Belleville, Illinois
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to shopping and all downtown hotspots. stayed on a Tuesday so we had the advantage of getting two meals included with our hotel stay. We had the dinner reception and the a delicious hot breakfast. The rooms are set up with a kitchen as well. Wonderful for a family trying to take in the big city on a budget!

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Carol F, I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you had a great experience at Homewood Suites downtown Chicago. I also see that you enjoyed the complimentary breakfast, evening Manager’s Reception, in-suite kitchen, and location of the hotel as you visited the many shops and hotspots... More 

Minneapolis, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here with our 2 year old son and it was perfect. Great location because you can walk to restaurants, bus stops, all of the shops, and Navy Pier is about a 20 minute walk away. There is a cool indoor rooftop pool. The hotel room was a bit outdated, but it was clean. We had a great view... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Sarah E, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you and your family found great value in staying with us and that it was a perfect visit. I can also see that you took advantage of the complimentary breakfast before visiting the many sights the city has to offer. I appreciate... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived at Homewood Suites downtown, the Valet was very accommodating making sure we were at the right Homewood and also making sure to let us know he would take care of us. The staff was very pleasant and helpful. The room had an amazing view of downtown! My two children were in awe from the moment... More 

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Allison T, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you and your family had a perfect and memorable experience at Homewood Suites downtown Chicago over spring break. I appreciate you taking the time to mention the accommodating, pleasant, and helpful team at the hotel. We hope that when... More 

Lyons, Michigan, Usa
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights, one of them being a week night, so we had a great dinner that night. Breakfast was wonderful both mornings. The hotel was crowded, so there was some chaos at breakfast, but we worked thru it. The rooms were nice and we had lots of space even in the smaller room. We didn't cook, but... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Lori B, Thank you for your feedback after your recent visit to our hotel. I was delighted to see that our hotel was perfect for your visit to downtown Chicago. I also see that you enjoyed the evening Manager’s Reception and the complimentary breakfast. I appreciate you mentioning the friendly and very helpful staff. We look forward to accommodating you... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

What would have been a very adequate room was ruined by the completely useless thermostat. Our room temperature was in the 80s at all times and did not respond at all to adjustments to the thermostat. Front desk staff were not helpful in dealing with our room temp issues.

Was this review helpful? Yes
HomewoodHiltonChiIL, Front Office Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review

Kplee1, Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I would like to take a moment to apologize for the temperature in your suite. We will discuss the matter as a team to ensure proper procedures are followed. Thank you again for your feedback. Sincerely, Jason Park More 

Hotel Review Summarization

What travelers say

  • Navy pier(19)
  • Red line(19)
  • Great location(17)
  • Free breakfast(17)
  • Very good(13)
  • Magnificent mile(12)
  • Full kitchen(9)
  • Grocery store(6)
  • Friendly and helpful(6)
  • Michigan avenue(6)
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