Nice location, rooms were clean and staff was very friendly. Enjoyed the music in the lobby bar on friday nights.
More
- Hotel Sax Chicago

Nice location, rooms were clean and staff was very friendly. Enjoyed the music in the lobby bar on friday nights.
More
Dear wheretonext24,
Thank you for staying with us at Sax Chicago. We are delighted to hear that you so thoroughly enjoyed our exceptional location, comfortable rooms, welcoming staff, and the energy of Crimson Lounge. We look forward to welcoming you back!
Tim Hecke
Sax Chicago
More
There’s something oddly cool about the Sax Hotel in Chicago. It’s hard to put a finger on it.
Is it the fancy lobby? Absolutely not. Quite frankly, the lobby isn’t really fancy or a lobby… it’s more like a hallway with Bin 36 on one end and a reception desk that doubles as a place to purchase fine crystal on...
More
We went in November 2010, the weather was a cold drissle that weekend. We walked to many places from there, including a liquor store to pay half the price for a .375 L Patron, which we drank and had a great time in the room one night. You get a bose radio that has a music connector also. The staff...
More
Dear JP,
First of all: Congratulations on your engagement! How very exciting… well done!
Thank you very much for your enthusiastic review of our fabulous hotel – you nailed it: From great location to wonderfully genuine service, we have it all…. Please spread the word and we hope to see you again soon?
By the way, did you ever consider...
More
I don't usually post reviews, unless a service blows me away, or sadly is terrible. The stay at the Sax this week has left me with mixed feelings.
The good. The hotel is in an excellent location, and you can in fact walk to many of the attractions, shopping and great restaurants (even in the cool weather and snow Chicago...
More
Dear Mike,
Thank you for your honest and detailed review. We always appreciate constructive criticism and
I know it will help us improve.
Your points are all very valid and I am disappointed that we provided such poor service. I know – and you know, as you’ve stayed at other Thompson Hotels – that we can be much much better!...
More
I stayed at the Sax during a trip to Chicago a few weeks ago, and everything about the experience was amazing! I stayed in a King Suite, and the room was perfect. Everything from the front desk staff to the friendly members of the maintenance crew supplemented a great room.
Fantastic customer service, amazing location, and a true feeling of...
More
Greetings to California!
Thanks for your great review. Keep spreading the word and we hope to be welcoming you again soon!
Team Sax
More
First of all, great location. Right next to House of Blues and near Harry Carray's steakhouse. Rooms were very elequent and modern with charming red-themed bar. Excellent customer service and had a pleasant stay.
No complaints and got a good deal for $145 during early December business trip.
More
We have stayed at a number of hotels in Chicago, trying different ones at different times, but we always come back to the Hotel Sax and after our last visit will make it our #1 hotel of choice in Chicago. This is because the customer service is excellent. From the staff at the desk to the staff assisting with cabs,...
More
Dear Royal Jennifer,
I am so very happy to hear that you were treated just like you deserve! Glad to be your number one choice in Chicago - do check out our little sisters in New York, Toronto or LA on your travels. Thompson Hotels will always amaze with beautiful interior design and wonderful service! Thanks for spreading the word....
More
We stayed at the Sax last weekend with our friends to celebrate both of our 36th Wedding Anniversary. We have always enjoyed our stay there, and this time was no exception! The staff is exceptional!! We met Catherine Davids,the Chef Concierge, who was so helpful and friendly. She helped us select several restaurants to eat while we were there, and...
More
Dear Marcia,
First of all from all of us CONGRATULATIONS! on your anniversary and many more happy years....
Thank you for coming back to the Sax to celebrate this great occasion, we are very appreciative to be part of your life.
Thank you for singling out Catherine. She is a true asset to the hotel and we are so very...
More
We have walked by the Sax on the way to the House of Blues several times before, but this time got to stay there!!! Starting from the doorman, the staff was SUPER friendly and worked to fill our every need! The rooms were clean, comfortable, and relaxing! My husband has back problems, so I was thrilled with his report of...
More
Dear Traveler,
I am so very happy for you –and your hubby- that you find our beds comfortable! Thanks for pointing this out…they really are very comfy…and the upgraded Sferra linen makes the experience a real luxurious one.
We appreciate your compliments with regards to cleanliness and comfort of our rooms, and especially your comments towards our fabulous staff members:...
More
We found a good deal for the Hotel Sax on Expedia and enjoyed our stay completely.
The location is outstanding, located just a couple of blocks from the Michigan Avenue shopping district. Although that convenience may be responsible for our sky-high December credit card bill.
The staff was very friendly and more than happy to suggest restaurants and local favorites....
More
Dear Joshua,
Thank you for your positive feedback, I am glad that you had a good time!
We are looking forward to welcoming you back in 2012.
All the best,
Team Sax
More