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Hotel Sax Chicago

4.0 of 5
333 N. Dearborn, Chicago, IL 60654 (Formerly Sax Chicago - A Thompson Hotel)
Hotel amenities
Hotel Sax Chicago
Ranked #58 of 167 hotels in Chicago
4.0 of 5 stars 458 Reviews
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458 reviews from our community

Traveler rating
    176
    170
    61
    32
    19
See reviews for
Families
38
 
Couples
160
 
Solo
44
 
Business
109
 
What travelers say
  • Very nice(12)
  • Crimson Lounge(10)
  • Right next(7)
  • Room service(6)
  • Few blocks(4)
Date Rating
Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2012

Hotel staff were friendly and very helpful. When we arrived we found that our reservation made on Hotwire was only for a 1 bed room. As much as I like my friend, we really wanted 2 beds and the front desk person went above and beyond to accommodate us. Room was a bit small but comfortable and well appointed. The... More

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Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
May 10, 2012

Hello and thank you for taking time to review Hotel Sax. We are very pleased to hear that you had an enjoyable stay while you were with us. Sorry to hear about the confusion with the one bed / two bed room, however we are glad that the front desk was able to rectify the situation and that we are... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 30, 2012

Just spent the weekend in Chicago with my other half and stayed a couple of nights at the Sax hotel on Dearborn Street just on the Northshore. The hotel is about a $30 taxi ride from Chicago Midway Airport and is in a great location for the down town area - very near the banks of the Chicago River, many... More

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Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
May 3, 2012

Thank you very much for the taking the time to write such a detailed review. We here at Hotel Sax Chicago truly appreciate all the feedback we receive about the establishment. Our convenient downtown location is one of our favorite draws of the hotel, and we are glad that you were able to take advantage of it. It sounds like... More

Omaha, NE
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 30, 2012

I stayed here with my husband for a quick weekend getaway in September 2010. We got a GREAT deal through Priceline on the room. The rooms are fairly small, and a little dark, but very trendy. The location is great, as you are right by the river, the House of Blues (who has a FABULOUS Sunday Gospel Brunch), and within... More

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See 2 more reviews by LinseyLou for Chicago
Michael Sebastian, Public Relations Manager at Hotel Sax Chicago, responded to this review
May 3, 2012

Thank you very much for taking the time to review the Hotel LinseyLou. It sounds like you had an excellent time while you were here. We are extremely proud of the Crimson Lounge and are glad that you had time to enjoy it, as well as the House of Blues across the drive. Hopefully we will see you soon for... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2012

O.K. hotel , Excellent location very helpful and friendly staff . Thin walls , good beds very average 2.5-3 star at best. We paid $109.00 per night ,I would not have wanted to spend more on this hotel. More

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See 3 more reviews by grego344 for Chicago
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2012

Loved it here. Stayed in late April 2012. Location is great. Staff was friendly and quick device if we needed anything. Felt safe and clean. The beds were nice. Had a king room. Stayed on the 10th floor and had a "water view" they tell u that the water view isn't very special and they're right. It was nice to... More

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See 4 more reviews by Epal3 for Chicago
Tim Hecke, Manager at Hotel Sax Chicago, responded to this review
April 28, 2012

Dear Epal3, Thank you for your wonderful review of Sax Chicago! We are very pleased to read that you enjoyed our brand new mattresses and our warm, welcoming staff. We’re looking forward to seeing you again when you return to the Windy City! More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2012

This hotel we got on Priceline for a very reasonable price. Great hotel, here are my pros and cons: Pros: VERY friendly and helpful staff, food on site, bars and a bowling alley on site Cons: EXPENSIVE parking and not being able to use the luggage carrier without a bellhop. More

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Tim Hecke, Manager at Hotel Sax Chicago, responded to this review
April 28, 2012

Dear Amry53, Thank you for staying with us at Sax Chicago and sharing your thoughts on TripAdvisor. We are very happy to read that you enjoyed our prime location and our staff’s special brand of service. As you mention, parking in downtown Chicago can be more expensive than some travelers expect. With that in mind, we are careful to regularly... More

New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2012

I stay at the Sax hotel at least a few days each month as I travel to Chicago for business. The hotel is cool and chic, well designed and located close to the city center. There is a very good bar downstairs with great cocktails.The rooms are great and spacious and the service is always impeccable. Some of the rooms... More

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Thorntown
2 reviews
4 of 5 stars Reviewed April 22, 2012

The location is good if you want to experience more than just the shopping on Michigan Avenue. The House of Blues is steps from the front door. Pretty and short walk to Michigan Avenue & The River Walk. The rooms were nicely decorated and loved the floor to ceiling windows that you can tilt open. This was a trip with... More

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ny
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed April 21, 2012

I really liked the location of this hotel and it had a great wine bar, Bin 36, attached to it. Although the rooms were comfortable, there was only an end table on one side of the bed and we actually had to call down to the front desk for more soap, I know that sounds silly buy there was only... More

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See 7 more reviews by tinalemans for Chicago
2 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

After trouble at the front desk initially, it also took three times to get my key working. The phone in the room was broken and worst of all, there was some old jerky on the floor! More

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Tim Hecke, Manager at Hotel Sax Chicago, responded to this review
April 28, 2012

Dear Guyb99, Thank you for staying with us at Sax Chicago. We are all very sorry and disappointed to hear about your experience. The room conditions that you describe are not typical and are certainly not acceptable. Please accept our apologies. I have already shared your review with the appropriate managers so they can follow up appropriately. Please let me... More

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Additional Information about Hotel Sax Chicago

333 N. Dearborn, Chicago, IL 60654 (Formerly Sax Chicago - A Thompson Hotel)
Price Range: $$

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