very nice, comfortable bed, great location, expensive More

My stay at Sax hotel was absolutely amazing. I only spent around half of what I anticipated and the rooms were very very nice. Great location right on the river with beautiful view of downtown Chicago. The young lady that handles the reservations for Sax by the name of Carey Opsahl, provided me amazing service and made sure I was... More

I came to the Sax last month for a conference, and all and all they did a fine job. My room was spacious and well-appointed, and my requests for early check-in and a refrigerator for my medication were quickly obliged. The conference facilities were adequate, but there was poor wi-fi and cell service throughout the building. The staff was remarkably... More

If you want to be close to plenty of Chicago, this is a good spot to stay. Room was clean and comfortable. Downside: They use those soap and shampoo pumps in the shower. Spring for the bottles please. Those pumps are annoying and difficult to use. Room service menu is on plain copier paper. Lounge prices for beverages are incredible.... More

This is not a hotel i would stay at again, unless I received a rate of less than $100/night. I did receive a very good rate from TravelZoo and maybe that's why we didn't received rude treatment as we checked in, For a so-called 4 star hotel, this is what we had as we checked in to the hotel. First... More

I stayed here for three days in late April for business and was pleasantly surprised. The downtown location was perfect- only 30 minutes from MDW. The service was good. The rooms were decently decorated and clean with plenty of conveniently located outlets for all of my electronic goods. I loved the downstairs bar. I do have a few criticisms. After... More

It's right next to the House of Blues, Marina Place (remember from The Bob Newhart Show?), Smith and Wollensky, the river. If you walked off the street you wouldn't stay here because it's so fancy you'd be sure you couldn't afford it. But it's not outrageous. Better than that--my cheap company let me stay here. There's a little business center... More

Staff were friendly though we had limited contact with them. Bed was divinely comfortable. Had a decent view from the 9th floor, of course Marina City is front and centre. Excellent location, we walked to the Loop, Mag Mile, nearby restaurants, etc. and transit options are nearby as well. As other reviews mention, TV volume is very loud when it's... More

Wish they had staff out front all the time ...every time I went out someone was asking me for money. One of my fellow travelers got a big blob of white shoe shine spray on his black shoes by a man while he was trying to pay his taxi fare. It is too bad because it is a pretty hotel,... More