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Hotel Chicago Downtown, Autograph Collection

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333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
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Hotel Chicago Downtown, Autograph Collection
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Hotel Chicago Downtown, Autograph Collection
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398 reviews from our community

Traveler rating
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    72
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very good value; rate was very good for location and condition of the hotel. I was very surprised by the elegance and comfort of the room, given the room rate I paid. I found the location very convenient for me, close to the elevated trains I used to get to and from the airports (I arrived at Midway and departed... More 

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Hatley, Wisconsin
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The entire 5 day visit was comfortable and accommodating. From meeting Murphy at the front door to the plush rooms to the more than adequate (and updated) work out room, the entire experience was amazing. All staff were friendly and courteous, answering questions, providing assistance and just overall pleasant. Definitely would stay again! Hopefully with family next time.

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Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Beware of very high parking charges at the hotel. Either park in a public car park about 100 metres away for about 1/2 the price or if you do park at the hotel watch out for being charged twice. You don't find out until you check your credit card bill

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Destin, Florida
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my first time staying at this hotel and I am very impressed. The room is spacious and bed comfortable. The rooms are quiet; can't hear your neighbor next door or hallway noise. Elevators are quick. The hotel lobby and bar area are tasteful. The staff very courteous and helpful

Was this review helpful? Yes 1
Indianapolis, Indiana
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had problems at this hotel upon arrival. No where to park my car while I checked in. They charge $69 per day for parking. I actually parked just 1 block up the street in garage on kinzie and wells for $35. I reserved double bed. They gave that room to someone else. But they give me free upgrade to... More 

Was this review helpful? Yes 1
Crawfordsville, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here (April 7th room 733) becuse our daughter had the awesome experience of performing at the House of Blues. This was convenient. We booked via the toll free #. 1) told that we would have a corner room. We did not get that. 2) told that we would have a room up high. Did not get that. 3) Requested... More 

Was this review helpful? Yes 1
eibarra, Hotel Chicago at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Guest, I am deeply troubled to hear about your experience at our hotel. Rest assured that your comments have been passed onto the Hotel Management Staff to prevent similar occurrences from happening in the future. The only reason I can give for this incident is a miss communication between the staff you spoke to prior to arriving and our... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights over the Easter long weekend. Managed to snag it for under $300 CAD thanks to Expedia. As it turns out this was an incredible deal. Prime location right downtown and steps away from the iconic House of Blues and Marina City Towers. Huge room and huge bathroom. Lots of restaurants very close by. Must try... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an amazing experience staying at this Hotel. The location and the staff were superb throughout. Big shout out to Murphy, Robert and Richard. You guys were simply amazing. Thank you very much for making this trip memorable. Would strongly recommend this Hotel to people looking for places in Chicago.

Was this review helpful? Yes 1
ABQ, NM
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Met a friend in Chicago for the long Easter weekend. We started with a drink in the lobby bar-excellent margarita by Mario. Great location- easy access to the trains in all directions, the Art Institute, the Shedd, Michigan Ave.and the House of Blues is literally across the driveway! We found all of the hotel staff to be helpful above and... More 

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Burlington, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Checked in yesterday, front end staff at check in were fantastic. The renovation of the lobby area is now complete and looks amazing! Take your time to read over the cocktail list in the lobby bar, each is named after a famous Chicago landmark or person, a true history tour in a glass!! We have another 2 days here to... More 

Was this review helpful? Yes 1
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