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All 169 Chicago hotels

Hotel Chicago Downtown, Autograph Collection

4.0 of 5 Hotel   |   333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
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Ranked #97 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
IntlEconTraveler USA
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198 people have reviewed this hotel

Traveler rating
    65
    70
    40
    18
    5
See reviews for
26
48
8
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
USA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel is greatly located near great restaurants and some of Chicago's famous entertainment venues like the house of blues. Rooms are modern and nicely kept and the bathroom is big and spacious (no bathtub in the room I stayed in). The metro station is just a few blocks away. Pharmacies and coffee shops are also one or two blocks... More

Was this review helpful? Yes 1
Minneapolis
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I rate hotels on Cost, Cleanliness, Comfort and Convenience. Hotel Chicago gets 5's across the board. Here's what I got: $100 night hot deal on Hotels.com, extremely clean and well appointed, great shower, the most amazing bed I've ever slept on and blocks away from Michigan Ave, The loop and transportation. The style is contemporary classic in blacks and neutrals.... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Kodea, We’re thrilled we exceeded your expectations on your thoughtful set of criteria. We’re glad the comfort of our beds set a new record in your book, and we’re happy you found our rooms clean, our showers terrific, and our location convenient. We hope you enjoyed our contemporary décor and friendly service team. We’re delighted we could accommodate your... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

The hotel is old but it obvious it's been nicely renovated. However we couldn't believe the bath towels were really old and even torn. My husband has a platinum membership with Marriott, so supposedly we were in one of their best rooms? The breakfast food at the concierge lounge was not good either, poor selection and not the best quality.... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello, Your feedback is invaluable to us, as it helps us identify areas we need to improve. We apologize for any inconvenience you experienced due to the condition of our bath towels. We will take your comments under careful consideration, as we continue to make improvements. Your satisfaction and comfort are our top priorities. We are sorry to hear the... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived tired and jet lagged from a long haul flight to the hotel Chicago. The reception area is pretty plain and left me feeling nervous that the hotel was going to be awful. The front desk staff greeted me warmly and checked me into my room without any fuss. Once I opened the door to my room I was... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Mister Bosley, Your wonderful review made us smile! After enduring a long flight, we’re glad you felt truly welcomed by our reception team. We’re thrilled to hear our thoughtfully designed rooms, housekeeping standards, and fabulous, centralized location impressed you. We’re also happy you enjoyed a delicious and relaxing experience at our Crimson Lounge. We hope you return to Hotel... More

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was a hotwire deal. I lived in the city many years ago and now return for visits few times per year. The location was good...just off Michigan ave, almost on the river and central to a lot of things to do north and south. The architecture nearby is a huge bonus....Marina city right next door is a landmark, trump... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Maria, We appreciate you taking the time to leave us a review and share your experience with us. We’re happy you enjoyed our wonderful location and several of the amazing things to do and see nearby. We apologize that our parking policies and availability displeased you. Your satisfaction is very important to us. We’re happy our friendly reception team... More

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were just beyond impressed with this gem of a hotel! Beautiful, well-appointed room. Extremely clean and luxurious feeling. Comfortable bed, wonderful shower. Very stylish place. Impeccable service. And the LOCATION. We will be returning.

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Janessa, Your wonderful review made our day so much brighter. Good surprises are the best! We’re thrilled we could spring some on you with our beautifully designed spaces, comfortable beds, and dedicated service. We imagine the capitalization of “location” is a good thing! We agree; it’s one of our favorite features too. We are thrilled to hear we’ll get... More

Fort Myers, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed in Chicago for the air show. The hotel is very charming, although in need of a few cosmetic updates.. I understand that innovations are in the works. The best part of our stay was the personal service we received from the bell staff, specifically Murphy. We weren't pleased with our first room assignment , so... More

Was this review helpful? Yes 2
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello FabbFive, Thank you for taking the time to leave us a review and share your experience at Hotel Chicago. We love hearing that one of our own went above and beyond to ensure your family’s satisfaction. We’ll pass your praise on to Murphy and our fantastic bell staff; it’s sure to make everyone’s day! We hope you enjoyed the... More

Toronto
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The location is great...close to the subway and easy to walk to restaurants, magnificent mile, navy pier, millennium park etc. Staff were friendly and rooms were clean. A few minor things, the light fixture in our room was falling off and internet is $18 a night if you aren't a gold rewards member. Internet is free in the lobby. It... More

Was this review helpful? Yes 1
Wooster, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were kindly greeted upon arrival. Staff very helpful with restaurant suggestions. The structure is old therefore you could experience issues with your internet connection. Rooms are updated despite age of building. The hotel bar had poor service and closed early. However the wine bar next door was very nice. You are walking distance to many restaurants, shopping, tour boats... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We really appreciate your review. We’re happy to hear that, from the moment you arrived, our friendly team made sure you felt welcome and were able to be of assistance. As locals, they really do have some of the best restaurant suggestions! Speaking of dining, we sincerely apologize that you weren’t met with our usual high standard of service at... More

Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Attending a regional sales meeting, the hotel decor is full of charm and reminded me of a castle. My room was quite small, however, very clean, quiet, and comfortable bed. Others in my group commented as to how large and nice their rooms were, you may want to make sure you don't get a corner room if there's more than... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We think our location is a winner too! Thank you for the great review, Sheri. We’re delighted to hear our decor made you feel like you were within the walls of a castle. There’s something so unique and majestic about that. We’re pretty sure castles didn’t have beds nearly as comfortable as ours though! We apologize if you were displeased... More

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Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
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Also Known As:
Hotel Sax Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#45 Luxury Hotel in Chicago #96 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 
Number of rooms
354

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Chicago Downtown, Autograph Collection and other travelers.
2 questions
3 days ago
1 month ago

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Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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