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All 169 Chicago hotels

Hotel Chicago Downtown, Autograph Collection

4.0 of 5 Hotel   |   333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
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Ranked #97 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
KVH3434 Chicago, Illinois
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205 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Samantha Cybor and Tom Hasselburger were amazing during this process. They helped us pick and book the rooms. The Elwood suite was amazing for our rehearsal and friends from out of town party. It was huge! The service was awesome. They brought us wine glasses and cleaned up. We asked the GM for the room the next night since we... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello, Thank you for allowing us to help make your special occasion memorable! Samantha and Tom are awesome and really put in the maximum effort, when it comes to pleasing our guests. Your praise is sure to make them smile. We’re thrilled our attentive service and beautiful rooms enhanced your experience, and we loved being able to offer you a... More

Columbia, South Carolina
Top Contributor
79 reviews 79 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have enjoyed staying at the new Autograph Marriott Collection. This hotel which is conveniently located on the river next to the House of Blues, has modern and eclectic décor with helpful staff. The room was reasonably sized and quiet. The club lounge was nice with a full breakfast. The price was reasonable. Then you may ask , what was... More

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Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Carl, We truly appreciate your thoughtful review. We’re happy you enjoyed our great location, stylish décor, friendly team, quiet rooms, club lounge, delicious breakfast, and reasonable rates. We are sorry to hear you weren’t impressed with our service or attention to detail. Your feedback is invaluable, as it helps us identify areas we need to improve. We understand how... More

Senior Contributor
41 reviews 41 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel not up to the Marriott standards as of yet, I understand that the hotel just came under Marriott not long ago and the hotel service and rooms have not been upgraded to Marriott standards and service. Stayed here for 3 nights on the 22 floor for business and the room was clean and comfortable bed but hotel room and... More

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Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello NavyAllan, We appreciate your thoughtful review. We’re happy you found our rooms clean, our beds comfortable, and our service team friendly and helpful. We apologize that other aspects of our interior and service didn’t meet your expectations. We are sorry our décor, Executive Lounge, and the view from your room failed to impress you. We regret not being more... More

Noble, Oklahoma
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted a hotel close to the metro lines and with easy access to anything I may want to do. This hotel fits that perfectly. It is only a few blocks from the loop, and 20 min from wrigley. The staff was super friendly and helpful, and I'm not sure if I was that tired, or the beds were that... More

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Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Chuvok, Thank you for the great review! We love being the perfect fit for your Chicago vacation. We’re thrilled you thoroughly enjoyed our comfortable beds, friendly team, and fabulous location, in the heart of Chicago. The next time you’re in the windy city, we’d love to see you again. We look forward to making your next visit even better! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special about this hotel for the amount of money I paid. First let me start off by saying that there is no parking on site unless you want to pay $65 a day for valet (the perk is you are able to take your car out without paying every time you leave the lot). Being in the city this... More

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Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Jenn, We appreciate you leaving us thoughts about your recent stay at our hotel. We are happy to provide our guests with the convenience and reliability of our on-site valet service, but we are sorry to hear our rates weren’t to your liking. We regret not offering more specific information about floor access at reception; guest privacy and security... More

Windsor, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights on business. My room was clean, bed comfortable and had everything I needed. Concierge lounge was good with a nice breakfast and snacks. The staff were all friendly and attentive and I was pleased I decided to stay here as I considered it very good value for money!

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Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Danboy95, We’re thrilled we could add some comfort and convenience to your recent business trip. We’re happy our dedicated team provided you with friendly, attentive service, and we’re glad you enjoyed our tasty breakfast and very reasonable rates. The next time you find yourself in our beautiful city, we hope you choose Hotel Chicago for another pleasant experience. More

Chicago, Illinois
Top Contributor
58 reviews 58 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on business. The location is AMAZING, it shares a common driveway with the House of Blues/Marina City. Check-in was a breeze, I had prepaid ($137) on bookit.com. I came to the front desk and they were VERY friendly, the entrance is somewhat small and you can't see much from just walking in. I did peek down the... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Patricia, We hope you know how much we appreciated your great review! We’re thrilled our location, friendly team, unique décor, and thoughtfully designed rooms exceeded your expectations. Making you feel truly welcome and secure in the city is very important to us. We’re happy you enjoyed our comfortable beds, crisp white sheets, wall length windows, beautiful views, and refreshing... More

USA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is greatly located near great restaurants and some of Chicago's famous entertainment venues like the house of blues. Rooms are modern and nicely kept and the bathroom is big and spacious (no bathtub in the room I stayed in). The metro station is just a few blocks away. Pharmacies and coffee shops are also one or two blocks... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello IntlEconTraveler, We really appreciate the review! Our fantastic location seems to have all the bases covered: amazing attractions, delicious dining, convenient transportation, helpful pharmacies, and plenty of charming coffee shops. We’re thrilled you enjoyed our great proximity to all of the above. We’re happy you also appreciated our stylish décor and clean, spacious rooms. The next time you’re looking... More

Minneapolis
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I rate hotels on Cost, Cleanliness, Comfort and Convenience. Hotel Chicago gets 5's across the board. Here's what I got: $100 night hot deal on Hotels.com, extremely clean and well appointed, great shower, the most amazing bed I've ever slept on and blocks away from Michigan Ave, The loop and transportation. The style is contemporary classic in blacks and neutrals.... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Kodea, We’re thrilled we exceeded your expectations on your thoughtful set of criteria. We’re glad the comfort of our beds set a new record in your book, and we’re happy you found our rooms clean, our showers terrific, and our location convenient. We hope you enjoyed our contemporary décor and friendly service team. We’re delighted we could accommodate your... More

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

The hotel is old but it obvious it's been nicely renovated. However we couldn't believe the bath towels were really old and even torn. My husband has a platinum membership with Marriott, so supposedly we were in one of their best rooms? The breakfast food at the concierge lounge was not good either, poor selection and not the best quality.... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello, Your feedback is invaluable to us, as it helps us identify areas we need to improve. We apologize for any inconvenience you experienced due to the condition of our bath towels. We will take your comments under careful consideration, as we continue to make improvements. Your satisfaction and comfort are our top priorities. We are sorry to hear the... More

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Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
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Also Known As:
Hotel Sax Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#45 Luxury Hotel in Chicago #96 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 
Number of rooms
354

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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