We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

Hotel Chicago Downtown, Autograph Collection

4.0 of 5 Hotel   |   333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Hotel Chicago Downtown, Autograph Collection to your Saves list
Hotel Chicago Downtown, Autograph Collection
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
68%
Ranked #97 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
john o Dearborn, Michigan
  • Overview
  • Reviews (210)
  • Photos (407)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (44)
  • Location
  • More
Write a Review

210 people have reviewed this hotel

Traveler rating
    69
    76
    42
    18
    5
See reviews for
28
49
8
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Dearborn, Michigan
1 review
4 of 5 stars Reviewed yesterday NEW

First time stay at Hotel Chicago over Labor Day weekend with the family. Our room was ready early though they were sold out for busy weekend. You cannot beat the location; right next to Chicago River for great pictures. One and a half block to red line that you can pretty much get anywhere on. Clean room. Cool bathroom with... More

Was this review helpful? Yes
Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Large hotel rooms - very clean. Staff were very polite and helpful. Location is close to lots of eating places and easy access to downtown. Most sights are within walking distance. Would recommend for a short trip to Chicago. Good views from the large windows in the hotel room

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

I recently got married at the Hotel Chicago, it was the perfect location, right in the center of everything. The wedding coordinator Roz was great she helped me with everything and was available anytime I needed her. Roz was the main reason we decided to have the wedding at the hotel. Everyone working at the hotel is very friendly and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff at this hotel. The door and bell staff were outstanding and remembered us each time we made contact. The young African American woman (I'm sorry I forgot her name) that checked me out Friday morning is a true asset. Great place to stay.

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Jeremy, Thank you for taking the time to share your experience! We’re thrilled our wonderful team ensured your comfort and satisfaction during your stay in our beautiful city. We love knowing members of our bell staff offered a personal touch and succeeded in making you feel welcomed. We’re happy a member of our reception team made such a great... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Samantha Cybor and Tom Hasselburger were amazing during this process. They helped us pick and book the rooms. The Elwood suite was amazing for our rehearsal and friends from out of town party. It was huge! The service was awesome. They brought us wine glasses and cleaned up. We asked the GM for the room the next night since we... More

Was this review helpful? Yes 2
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello, Thank you for allowing us to help make your special occasion memorable! Samantha and Tom are awesome and really put in the maximum effort, when it comes to pleasing our guests. Your praise is sure to make them smile. We’re thrilled our attentive service and beautiful rooms enhanced your experience, and we loved being able to offer you a... More

Columbia, South Carolina
Top Contributor
79 reviews 79 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I have enjoyed staying at the new Autograph Marriott Collection. This hotel which is conveniently located on the river next to the House of Blues, has modern and eclectic décor with helpful staff. The room was reasonably sized and quiet. The club lounge was nice with a full breakfast. The price was reasonable. Then you may ask , what was... More

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Carl, We truly appreciate your thoughtful review. We’re happy you enjoyed our great location, stylish décor, friendly team, quiet rooms, club lounge, delicious breakfast, and reasonable rates. We are sorry to hear you weren’t impressed with our service or attention to detail. Your feedback is invaluable, as it helps us identify areas we need to improve. We understand how... More

Senior Contributor
41 reviews 41 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel not up to the Marriott standards as of yet, I understand that the hotel just came under Marriott not long ago and the hotel service and rooms have not been upgraded to Marriott standards and service. Stayed here for 3 nights on the 22 floor for business and the room was clean and comfortable bed but hotel room and... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello NavyAllan, We appreciate your thoughtful review. We’re happy you found our rooms clean, our beds comfortable, and our service team friendly and helpful. We apologize that other aspects of our interior and service didn’t meet your expectations. We are sorry our décor, Executive Lounge, and the view from your room failed to impress you. We regret not being more... More

Noble, Oklahoma
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted a hotel close to the metro lines and with easy access to anything I may want to do. This hotel fits that perfectly. It is only a few blocks from the loop, and 20 min from wrigley. The staff was super friendly and helpful, and I'm not sure if I was that tired, or the beds were that... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Chuvok, Thank you for the great review! We love being the perfect fit for your Chicago vacation. We’re thrilled you thoroughly enjoyed our comfortable beds, friendly team, and fabulous location, in the heart of Chicago. The next time you’re in the windy city, we’d love to see you again. We look forward to making your next visit even better! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special about this hotel for the amount of money I paid. First let me start off by saying that there is no parking on site unless you want to pay $65 a day for valet (the perk is you are able to take your car out without paying every time you leave the lot). Being in the city this... More

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Jenn, We appreciate you leaving us thoughts about your recent stay at our hotel. We are happy to provide our guests with the convenience and reliability of our on-site valet service, but we are sorry to hear our rates weren’t to your liking. We regret not offering more specific information about floor access at reception; guest privacy and security... More

Windsor, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights on business. My room was clean, bed comfortable and had everything I needed. Concierge lounge was good with a nice breakfast and snacks. The staff were all friendly and attentive and I was pleased I decided to stay here as I considered it very good value for money!

Was this review helpful? Yes
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Danboy95, We’re thrilled we could add some comfort and convenience to your recent business trip. We’re happy our dedicated team provided you with friendly, attentive service, and we’re glad you enjoyed our tasty breakfast and very reasonable rates. The next time you find yourself in our beautiful city, we hope you choose Hotel Chicago for another pleasant experience. More

Owners: What's your side of the story?
If you own or manage Hotel Chicago Downtown, Autograph Collection, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Chicago Downtown, Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 North Dearborn Street, State and Dearborn, Chicago, IL 60654 (Formerly Hotel Sax Chicago)
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Marriott, Tingo, Otel, Priceline, Reservation Counter, BookingOdigeoWL, Hotels.com, getaroom.com, TripOnline SA and Venere so you can book your Hotel Chicago Downtown, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sax Chicago

407 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (15)
Viewed
View from room (4)
Viewed
Other (7)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (332)
Viewed
Amenities (67)
Viewed
Double Deluxe (99)
Viewed
King Deluxe (42)
Viewed
Restaurants and Bars (41)
Viewed
Studio King (53)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (10)
Viewed
Dining (4)
Viewed
Business center/function rooms (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#45 Luxury Hotel in Chicago #96 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 
Number of rooms
354

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Chicago Downtown, Autograph Collection and other travelers.
2 questions
Ask a question
Saint Paul, Minnesota
15 days ago
Sarnia
1 month ago

See all questions (2)

Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer