When I checked into this hotel, I told the concierge that I was a light sleeper, and requested a room away from lift machinery and fire doors that may bang shut. My room seemed acceptable, with a view out from the side of the hotel. However, EVEN WITH EARPLUGS IN, I was woken the first morning by a refuse cart... more

We used priceline to book hotel and flight for $860 roundtrip for 2 for 3 nights. Such a nice deal, and we'll definitely do again next Easter weekend! The only negative is that there are no stairs leading to the first floor. Lots of people complained about the breakfast area not being big enough but the breakfast had everything and... more

We visited Chicago for spring break in March 2009. We arrived at the hotel early and although our room was not ready we we called on our cell phone when the room was finished. Upon entering our room we were very pleased. We stayed in a studio room, but since there were only two of us there was plenty of... more

We stayed one night at a great rate of $89 through travelzoo. The staff could not have been more nice and helpful. While we were checking in and out, they were getting compliments from other guests. The room was very clean and the kitchen really helps when traveling with children. The full size refrigerator was a big plus! The location... more

There is not one negative thing to say about this lovely Michigan Avenue hotel (it's one block from Water Tower Place). The hotel staff was awesome. We got to the hotel at noon. Check in wasn't until 3:00 and they said they would call us on our cell phone as soon as our room was available. I couldn't believe it,... more

Residence Inn exceeded our expectations. We felt so comfortable, safe, and at home there. Our room was large and comfortable, filled with many amenities that made it feel like home - sink, refrigerator, microwave, dishes, popcorn, couch, large TV, etc. Everything was kept very clean. Breakfast was crowded but offered many options so we didn't have to eat the same... more

My husband booked a room here for my birthday. He had called the hotel to ask for a nice room. The hotel only has 19 floors so it does not have major views but it is so close to everything - 2 blocks to Michigan Ave! When we arrived, the room was on the top floor with a partial water... more

where to begin?...got an amazing deal on priceline...hotel had everything we could ask for...rooms were huge for being downtown...king size bed, LCD tv, large bathroom, couch, full kitchen (fridge, stove, microwave, dishes, utensils, etc), free breakfast, and for the night we stayed, there was free meatball subs and beer for dinner...i think they had the free beer because there was... more

Residence inn has been our hotel of choice all over the US. We are always pleased with the facilities & staff. We always save money due to having our own kitchen which is always stocked well enough for breakfast & small (snack ) means. Plenty of room & TV's for our family of 4. We stayed in a 2bedroom suite... more