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Residence Inn Chicago Downtown

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201 E. Walton Place, Chicago, IL 60611
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Residence Inn Chicago Downtown
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525 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Chicago Downtown
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Roseville, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located well within walking distance to many places and very near the Michigan Ave with all the shopping. Loved that is was on a side street and much more quiet that way. Very easy to take a bus to Lincoln Zoo and then walk back along the beach! Hotel was very clean, and staff very friendly. There... More 

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Birmingham, Alabama
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Normally I love residence inns on business trips but this one was very blah. They gave us a low floor even though I request I high floor so we could hear traffic noise all night. This was also due to the room being way too hot and the air conditioning not working, as a result we had to leave the... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for taking a moment to share your feedback with us. We strive to provide great customer service with wonderful accomodations, I am sorry we failed you. We have just completed a rooms renovation and very proud of the new product. Please contact me further to discuss. Kind Regards More 

common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

very clean and quiet. Location was nice as it is a few blocks to Michigan ave and to Lake Michigan. Not much traffic around Breakfast was a nice portion although more fruit choices be good. slight flaw was ac control in the room. Didn't seem to adjust to the fan in the room too well

Was this review helpful? Yes 2
Orange County, California
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is not your traditional Residence Inn because the hotel is actually a converted apartment complex. This means that the 'suites' are actually the size of individual apartments. - they're huge! You could live very comfortably for weeks at this hotel, and cook all of your own meals in the kitchen. Not that you'd want to.... Location is million dollar... More 

Was this review helpful? Yes 2
Nigeria
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Spent 4 nights in this downtown Residence Inn in Chicago while attending a Seminar there. It was about 10 minutes drive from the venue of the conference by car and maybe I should have not bothered with a rental. Anyway the property was ok and breakfast standard Residence Inn fare. My 2 bedroom had only one bathroom which I didn't... More 

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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2015

This hotel was near the Big Lake. It seemed to be near a lot of landmarks. What is most impressive about this hotel was the extremely helpful staff, from the valets to the front desk people. I would recommend this hotel to anyone!

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Hendersonville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2015

We stayed for a month at this hotel and it was a great "home away from home". The hotel is comfortable and clean. From our initial contact to the staff onsite, we were very impressed with the excellent customer service and personal touch from the entire staff. It's obvious everyone takes pride in their job and that the focus is... More 

Was this review helpful? Yes 1
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed June 16, 2015

Internet and breakfast were great and included in the rate! David and Triston at the Front Desk were informative, polite, clearly dedicated and went above and beyond for us. Juanita in Housekeeping was the kindest soul I met while visiting Chicago. I will return because of the service and level of hospitality that those 3 employees provided me with. Bed... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Orleans, Massachusetts
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 6, 2015

A colleague and I stayed here recently for a meeting. It was our third year running, and we saw no reason to change... Terrific value at this price point. The rooms are your standard Residence Inn, but extremely clean and airy, breakfasts are ample, and the location is unbeatable. On a quiet street but just steps from the shops and... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Michigan
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 3, 2015

Husband and I came in on the weekend to have some fun in the city before business meetings on Monday and Tuesday. The hotel is only a few blocks off of Michigan Avenue, so it's close to the Magnificent Mile but seems like it's a bit off the beaten path so it's a little less 'hectic' and 'crowded' feeling. Service... More 

Was this review helpful? Yes
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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