We were so pleased with the entire staff, they were pleasant, helpful and sincere. We enjoyed everyone from Kristen welcoming us to Tammy and her ablitiy to make sunshine on rainy morning in the breakfast room. We love Marriott properties but we had never come across such a happy and helpful staff each of the 6 days we stayed at... More

This is the 3rd time we have stayed at this property. I cannot say enough about the people who work there as well as the location. All of the employees we encountered were top notch professionals who made you feel welcome and were so helpful and friendly. The front desk staff members were all knowledgeable and worked very hard to... More

We stayed here on a girls shopping trip for two days. Hotel seemed outdated and old. Value was not good. We had the 2 bedroom suite. It only had one bathroom in the room and it needed a renovation in all areas with the exception of maybe the kitchen. We were given a bottle of shampoo not consistent with the... More

We went to Chicago with our young kids and wanted a Place that was convenient for adult shopping but also kids things--American Girl store, Children's museum, Navy pier. The rooms were great, inclusive breakfast helper to defer food costs in the city, and the staff were sweet with our little ones. We would definitely stay there again. More

Rooms are clean, comfortable and include a kitchen. A breakfast buffet is also included. There are eggs, waffles, hot cereal, etc.. We did not stay for the social hours offered on weekdays, but they sound good. Restaurants, entertainment, grocery stores, Millenium Park, and The Magnificent Mile are all within walking distance. A parking garage is connected to the hotel with... More

What a great 4 day stay I had in this hotel in a perfect location. The staff was incredibly friendly and helpful throughout my stay. Donna from Sales was out every morning at breakfast greeting people and making sure that everything was ok with their accommodations. This location is one of the best in the city--2 blocks away from Michigan... More

Perfect located in downtown Chicago, 5 minutes away from Wrigley Building, lots of pubs, restaurants and bars nearby. Confortable suite - perfect for 3-4 people, only you have to share the bathroom. Sufficient breakfast options, free wifi in the room, free access to computers in the lobby, nice sitting area for reading, hanging around in the lobby as well. Right... More

Went to Chicago for a quick get away (with 60 degree weather in February!) and was more than happy with our choice of this Residence Inn - the room was HUGE, the breakfast and evening happy hour buffet were perfect to tide us over until we seriously hit Chicago's restaurants and the location was quiet and close to everything we... More

We stayed at this hotel for two nights during mid-March 2012. We had two rooms for our family. A quick list of pluses/minuses for this hotel: Positive: -Great location, easily in walking distance of myriad shopping and dining options. Also, just a two block walk to the lake. -Not right on Michigan Ave, so the rooms are buffered from street... More