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All 174 Chicago hotels

Residence Inn Chicago Downtown

3.0 of 5 Hotel   |   201 E. Walton Place, Chicago, IL 60611 (Near North Side)
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Residence Inn Chicago Downtown
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Ranked #62 of 174 Hotels in Chicago
A recent review
4 of 5 stars reviewed 5 days ago
notesfork Monmouth, Illinois
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469 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monmouth, Illinois
Top Contributor
62 reviews 62 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel while participating in the Hustle up the Hancock fundraiser. The hotel is in a great location...just around the block from the Hancock building and so close to shopping at Water Tower as well as shopping on Michigan Avenue. The hotel has the standard Chicago downtown older hotel issues like small, slow elevators and very small... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Congratulations on completing the Hustle up the Hancock, all 96 stories! We hope to see you for next years event. More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at many , many different Marriott properties but none match the location and the staff at the Marriott Residence Inn. Every person in every department in the hotel was accommodating and sincerely pleasant. Each department worked seamlessly with each other that the definition of "teamwork" was clearly "in play". I do not think that my just saying... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

I am so appreciative of your response as it exemplifies what our team strives to provide with each and every service encounter. Thank you for your loyalty to Marriott and our Residence Inn Chicago Downtown/Magnificent Mile. Kind Regards, Lindsy W More 

Chicago
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel's location cannot be beat; steps off of the choicest part of Michigan Avenue, a very short walk to Water Tower, etc. The rooms are large and clean; nice enough but not too nice (i.e., perfect for families)- a particularly excellent value, given the great location. There is a fair amount of renovation going on right now- although it... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The most friendly and accommodating staff and the breakfasts and dinner were amazing Larvet makes a mean Mac n cheese. The rooms where incredibly clean and room staff where ontop of there game. Great place highly recommend!!!! Thanks the Canadian gang

Was this review helpful? Yes 1
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience with us! I'm glad you had a chance to enjoy the evening social that we offer Monday, Tuesday, and Wednesday nights from 6-730 p.m. Larvet is an incredible asset to the team and Marriott. Kind Regards, Lindsy W. More 

North Brunswick, New Jersey, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel recently while in town on business. I love Marriott and very rarely have a problem. The room itself was alright; normal residence room. The walls are extremely thin though. I could hear the people below me ALL night! Screaming children nonstop. I ended up having to put headphones on to try and get some rest.... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for providing feedback from your recent stay. I am sorry to learn that your nights rest was interrupted. We aim to always provide an environment in which our guests can thrive and I apologize that you did not experience this. If your travels bring you back to Chicago, I hope you will consider staying with us again and... More 

Ann Arbor, Michigan
Top Contributor
54 reviews 54 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay at the Residence Inn was very comfortable. The room was very clean, the staff were excellent, and the location is great. Just blocks off of Michigan Avenue near Water Tower shopping and easily accessible from all directions. The one bathroom was small, as was the sink area although there was plenty of counter space for toilitries. It was... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for staying with us! I appreciate you taking a moment to share your experience on Trip Advisor. Kind Regards, Lindsy W More 

Indore, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was fantastic, just steps away from Michigan Avenue, the Hancock and Water tower Place but far enough removed from the hustle and bustle of these attractions. If you want to cook on your own, this is the best place to stay(the concept of residence Inn). The kitchenette is well equipped and the staff is very courteous. Breakfast was... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for providing feedback on your time at our hotel. I will certainly share your compliments with my team! If your travels bring you back to Chicago, I hope you will stay with us again. Sincerely, Lindsy Wnorowski General Manager More 

Senior Contributor
47 reviews 47 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

Typical suite style hotel. Nothing terrible about the stay, but nothing spectacular either. We found the hotel to be in need of updating. A couple of concerns- our suite was too warm when we arrived. I followed the instructions on the thermostat, but it didn't seem to help. There is apparently radiator type heating that cannot be controlled by the... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for staying with us. I am very excited to announce that our hotel is going under a rooms and lobby renovation beginning the second week of January. We look forward to seeing you again, post renovation. More 

South Bend, Indiana
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015

Nice location, very friendly staff and plenty of room for my family of six. We were greeted by a friendly staff and beautiful lobby. Elevators were smaller, so I have to guess this was a renovated apartment building. We had the 2 bedroom suite, and while usage of 1 bathroom took some coordinating, we made it work. The continental breakfast... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for staying with us! You are correct in that the hotel was an apartment/condo building prior to Marriott taking over and converting us into a hotel. It is always exciting to have some of the former apartment/condo residents back to stay with us now. Thanks again for taking a moment to share your comments. More 

annapolis, md
Top Contributor
214 reviews 214 reviews
43 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed December 18, 2014

The location was fantastic, just steps away from Michigan Avenue, the Hancock and Water tower Place but far enough removed from the hustle and bustle of these attractions. Right around the corner on the lower level, there is a grocery store with an excellent selection of beer, wine, spirits, grocery items, produce, deli, frozen foods etc. of course this convenience... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for staying with us during your December getaway! More 

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Additional Information about Residence Inn Chicago Downtown

Address: 201 E. Walton Place, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown 3*
Number of rooms: 221
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Also Known As:
Residence Inn Chicago Downtown Hotel Chicago
Chicago Residence Inn
Hotel Style:
#53 Family Hotel in Chicago
#58 Romantic Hotel in Chicago
#86 Business Hotel in Chicago

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