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Residence Inn Chicago Downtown

3.0 of 5
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201 E. Walton Place, Chicago, IL 60611
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Residence Inn Chicago Downtown
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Ranked #65 of 176 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
SteelerPSUfan Columbus, Ohio
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483 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice location close to shopping and restaurants. Very convenient and reasonably priced. Good customer service. We booked the two bedroom suite. The room is large for a downtown hotel. Being very loyal Marriott customers for many years we are familiar with how most properties are set up so we were disappointed that a two-bedroom suite has only one tiny... More 

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Cleveland, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is clean, in a great location and staffed with lovely people. The breakfast is adequate. The walls are thin. you can hear the person in then oom next to you sneeze. When you as bless you they say thank you.

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank You for the feedback regarding your stay. We appreciate you taking the time to provide insight into your stay. I'm glad you enjoyed our friendly staff! If your travels bring you back to Chicago, I hope that you will stay with us again. Sincerely, Lindsy Wnorowski General Manager. More 

Saint Petersburg, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife & I were celebrating our anniversary early and went to see the river turn green for St. Patty's day and we are so happy that we chose to stay here. The location is perfect for staying downtown. It was a very quiet little part of town within walking distance to everything. I had a relative stay at a... More 

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Lexington, Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Residence Inn in Chicago and it is next to many high-priced hotels on the Magnificent Mile. It is a short distance from the Lake shore Drive and close to several restaurants with different price ranges. It has a full size kitchen. The buffet breakfast was better than other Marriott hotels that I have stayed in... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team. Should your travels bring you back to Chicago, I hope that... More 

1 review
2 of 5 stars Reviewed 1 week ago

We have stayed in several Marriott brand hotels, specially the Residence Inn “two bedroom suite” when traveling with family, so we know what to expect. This was by far the worst experience ever. First when booked directly on the hotel website, there was no indication that the hotel was under renovation. The Gym and the laundry both weren't available. One... More 

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for taking the time to provide feedback from your recent stay. I apologize that the room did not meet your expectations. Unfortunately, as our hotel was a pre-existing building prior to its present use as a hotel, our two bed-room suites do not feature dual bathrooms. I certainly apologize for the inconvenience with the elevators as well. I... More 

Houston, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here during a 4 night family trip and loved it! The location is great, a few blocks from Magnificent Mile and the John Hancock tower. Staff was very helpful and helped us with local restaurant recommendations. Breakfast was good and plentiful. We stayed in a one-bedroom suite and had plenty of room with 2 kids. The room was on... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was great. Staff was really fantastic. Breakfast was ok, Close to shopping area but if you want to be closer to more restaurants and you have the option I would stay closer to downtown. Its also a block from John Hancock building where you get a great view of Chicago This might be a little to picky but the... More 

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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Residence Inn last year for Neocon, when finding anything in the city can be a challenge. The location is outstanding, right by the lake and around the corner from the Hancock Tower. The room was well appointed and the staff could not have been nicer; the bellhops literally stood out in the street trying to hail... More 

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Kalamazoo, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and granddaughter were here for 3 days. The room was very clean, comfortable and the hotel was in walking distance to downtown. The best item at the Resident in on E Walton St was the employees. They went out of their way to make our stay wonderful. I would recommend this hotel for singles, families and business.

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Annapolis, Maryland
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The affordable (in February) nature of this property which has been redone and offers a good breakfast makes it an excellent choice whether for business or vacation. The rooms have kitchen areas and a comfortable sofa and living space. The front desk was very helpful as were the doormen. The lobby area is comfortable (though no bar). The location is... More 

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