This is a mid-century building that has been updated very well. The rooms are all the same, sleeping 4 comfortably, MAX. The kitchenette is nice. The lobby area was great for our group and we used it a lot for gathering. The front desk staff was very helpful and friendly, getting us ice for our cooler. The breakfast here is... More

The hotel was very clean and comfortable, and the staff were friendly. The free breakfast included a range of choices like eggs, waffles, toast, cereal, oatmeal, fresh fruit, and yogurt. This hotel is conveniently located around the Magnificent Mile, just a block away from the John Hancock Center. I have nothing at all negative to stay and would definitely stay... More

Great location. Great staff all work hard to give the best service! More

Me and 3 of my girlfriends stayed at the Residence this past weekend for a mini weekend get away. The staff was wonderful, they accomodated all my needs. The rooms were nice. They had a full kitchen and comfortable beds. The hotel was very busy when we were there and we still had no problem getting into our room quickly... More

My family and I stayed here for 3 nights in July of 2011. It was our first trip to Chicago, and we had a great time! It's in an awesome location, very close to everything! Only 1 block away from the John Hancock Observatory. Loved having the little kitchen and living area, worked out great with the kids. Free breakfast... More

Great location..1/2 block to North Michigan Ave. We stayed in the Studio which was big and had a full kitchen (no oven in the Studio) with stove top, microwave, refrigerator, dish washer,etc. A very extensive free breakfast. As stated by other reviewers the elevators are slow during peak times of the breakfast buffet but the management tells you that in... More

Excellent hotel! Great location, walking distance to so much. The staff was helpful and wonderful. The room was a nice size. The toilet and shower are separate from the sink and mirror area, which is nice when 2 people need to get ready to go out. My only complaints about the room were that the temperature control isn't very good.... More

We know quite a spectrum of Chicago hotels, from a now-defunct Days Inn to luxury convention giant, and this was a great find -- fantastic reservation staff and management, terrific and HUGE room (a 2-bedroom apartment bigger than many condos), and great views of the lake. For the time of year, size, location and amenities (including a large buffet breakfast),... More

Close to everywhere by public transportation, staff very friendly, breakfast included, the room was clean, large and pretty. We already have plans to come back to Chicago and we will stay in the same hotel :) More