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Residence Inn Chicago Downtown

3.0 of 5 Hotel   |   201 E. Walton Place, Chicago, IL 60611 (Gold Coast)
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Ranked #67 of 169 Hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
Barry L Columbia KY
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419 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia KY
Top Contributor
86 reviews 86 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here on a recent fun trip to Chicago. We were very pleased with our stay. EVERYONE at the hotel was very friendly and helpful. The hotel is restful and quite in a busy city. It is convenient to the Gold Coast, the shopping, the museums, and restaurants. I would stay here again on return visits

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Portage
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This Residence Inn needs some update work. The room furniture and layouts/wiring need some upgrading. The bath/shower arrangement in a two bedroom suite is very tight and unmanageable for a group of over 2-3 people. During recent stay the service elevator was broken and the two available guest elevators had long delays allowing for overall service. Elevators are very small.... More

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Good morning. Thank you for taking a moment to share your feedback with us on your recent stay. I am happy to report that our large, service elevator has been repaired as of 10 a.m. on Wednesday. I know how much of an inconvenience this was to have only 2 of our 3 elevators up and running, I apologize for... More

Maryland, USA
Top Contributor
55 reviews 55 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Residence Inn is very nicely located, and the staff at the front desk were friendly and helpful, but the building as a whole and my room specifically felt dated and in need of attention. This has also been my experience with other Marriott Residence Inns during the past five or so years. I am a dedicated Marriott customer, in... More

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Good morning. Thank you very much for the feedback from your recent stay. I am happy to announce that our Magnificent Mile location will be undergoing a complete lobby and room renovation in Q1 of 2015. This will allow us to provide our guests with the most up to date technology as well as all new furnishing, carpet, vinyl, etc.... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Book a room on the lake side as high as possible, a beautiful view. Breakfast was always great! Stayed for six weeks and was very comfortable. Close to everything and pet friendly with a fee of course. Plenty of room, comfy beds, cute kitchen. A shuttle to airport and train station would be great...really need one. The rooms are quite... More

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Hong Kong, China
Top Contributor
95 reviews 95 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to beat it for location, as just a minutes walk from the shopping centre. Nice rooms (I had a kitchen) but limited services. As will most of these hotels, breakfast is a awful tasteless buffet with people fighting over it. Best to hit the streets and eat real food! Staff are very friendly and helpful. The lobby is spacious... More

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you for writing a review of your recent experience at our property. Location, location, location. We are very fortunate to occupy a location right between Michigan Avenue and Lake Michigan. As you mentioned, steps from the best shopping district and entertainment district in the city. I apologize for your experience at our daily complimentary breakfast buffet. We strive to... More

Ribeirao Preto, SP
Contributor
12 reviews 12 reviews
8 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Amazing hotel. You can't beat the location. Walking distance to everything, everywhere! Breakfast is great. Hotel room is clean and spacious. Bed comfortable. Our room had a big glass window. Indoor pool has a beautiful view! Totally recommend!

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New York
1 review
4 of 5 stars Reviewed 4 weeks ago

Recently stayed here for a long weekend & had a great trip. The location is ideal, just 1 block walk to Lake Michigan, or dining / shopping along Michigan Ave. Navy Pier is a 25 minute walk away or rent a bike & trek along the lake shore, there's so much to do along the lake in the summer which... More

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Nashville
Top Contributor
67 reviews 67 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed here several times now, and you just can't beat the location for the money. It's just off Michigan Ave, around the corner from the Hancock Tower -- which means you've got restaurants, shopping, etc. all within a few blocks in all directions -- plus you can see Lake Michigan from the front door. Staff is always extremely helpful,... More

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Welcome to the Residence Inn Chicago Downtown/Magnificent Mile. We are grateful for your continued loyalty and appreciate the kind review you have shared with the Trip Advisor community. As you mentioned we are situated a block West of Lake Michigan and a block East of Michigan Avenue. The neighboorhood is refered to as Streeterville or the Gold Coast. We look... More

Perth, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

Pros: Walking distance to shopping albeit very expensive high end and plenty of restaurants. The staff were friendly. Free breakfast and wifi. There were free appetisers mid week during our stay from 6-7:30pm. Coin operated Guest Laundry is very handy! Cons: The size of the Bathroom for a 2 Bed apartment was absolutely ridiculous. The sink was in the hallway... More

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Good afternoon. Thank you for taking a moment to share your feedback on your most recent stay with us. We are very excited to announce that the hotel will be renovated ini Q1 of 2015. This will include the guest rooms, lobby, and fitness center. We look forward to welcoming you back to experience the new product. Kind Regards, Lindsy... More

Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

3 Our room was amazing, beautiful layout and everything was spacious, comfortable,  and very clean.  The valet parking was very expensive,  but still worth itto not have to drive around the mag mile traffic searching for a better deal.   the staff were friendly and helpful, especially the maid working on the 2nd floor this morning (8/15).   My one... More

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Additional Information about Residence Inn Chicago Downtown

Address: 201 E. Walton Place, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown 3*
Number of rooms: 221
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Also Known As:
Residence Inn Chicago Downtown Hotel Chicago
Chicago Residence Inn

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