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Residence Inn Chicago Downtown

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201 E. Walton Place, Chicago, IL 60611
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Residence Inn Chicago Downtown
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511 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orange County, California
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is not your traditional Residence Inn because the hotel is actually a converted apartment complex. This means that the 'suites' are actually the size of individual apartments. - they're huge! You could live very comfortably for weeks at this hotel, and cook all of your own meals in the kitchen. Not that you'd want to.... Location is million dollar... More 

Was this review helpful? Yes 1
Nigeria
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 4 nights in this downtown Residence Inn in Chicago while attending a Seminar there. It was about 10 minutes drive from the venue of the conference by car and maybe I should have not bothered with a rental. Anyway the property was ok and breakfast standard Residence Inn fare. My 2 bedroom had only one bathroom which I didn't... More 

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Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was near the Big Lake. It seemed to be near a lot of landmarks. What is most impressive about this hotel was the extremely helpful staff, from the valets to the front desk people. I would recommend this hotel to anyone!

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Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Hendersonville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for a month at this hotel and it was a great "home away from home". The hotel is comfortable and clean. From our initial contact to the staff onsite, we were very impressed with the excellent customer service and personal touch from the entire staff. It's obvious everyone takes pride in their job and that the focus is... More 

Was this review helpful? Yes 1
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Internet and breakfast were great and included in the rate! David and Triston at the Front Desk were informative, polite, clearly dedicated and went above and beyond for us. Juanita in Housekeeping was the kindest soul I met while visiting Chicago. I will return because of the service and level of hospitality that those 3 employees provided me with. Bed... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Orleans, Massachusetts
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A colleague and I stayed here recently for a meeting. It was our third year running, and we saw no reason to change... Terrific value at this price point. The rooms are your standard Residence Inn, but extremely clean and airy, breakfasts are ample, and the location is unbeatable. On a quiet street but just steps from the shops and... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

Michigan
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Husband and I came in on the weekend to have some fun in the city before business meetings on Monday and Tuesday. The hotel is only a few blocks off of Michigan Avenue, so it's close to the Magnificent Mile but seems like it's a bit off the beaten path so it's a little less 'hectic' and 'crowded' feeling. Service... More 

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Chicago, Illinois
Top Contributor
85 reviews 85 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 24, 2015

Hosted a business function a few weeks ago at the Chicago Downtown Residence Inn, renting a conference room for two days and sleeping room for a night. Was greeted as warmly as I've ever experienced in my travels by super friendly and efficient staff. Tristan upgraded my room, without my even requesting it, to a one bedroom suite on a... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. I appreciate your comments on our staff members, I will be sure to share them with the team! Should your travels bring you back to Chicago, I hope that... More 

michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 20, 2015

The large rooms including kitchens are amazing! Quiet, convenient ( little shop steps away for any needs) Away from the crowds but right by Michigan Ave. What more can you ask for! And everyone so nice!

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Austin, Texas
Top Contributor
60 reviews 60 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 19, 2015

I was not expecting a great hotel, and I didn't get one, but this is a perfectly nice and well-priced option for the loop in Chicago. All rooms are suites; we were comfortable. Decent beds, nice views, lots of space, and the location is great, within walking distance of lots of good shopping and dining. Free wifi, but parking is... More 

Was this review helpful? Yes
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Should your travels bring you back to Chicago, I hope that you will stay with us again! Lindsy W. General Manager More 

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