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Residence Inn Chicago Downtown

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201 E. Walton Place, Chicago, IL 60611
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Residence Inn Chicago Downtown
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525 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This was the worst travel experience I have ever had!! My family and I arrived in downtown Chicago for a three day weekend at 7:30PM. We booked a two room suite near Michigan Ave / Magnificent Mile at the Marriott Residence Inn. The hotel night manager informed us they did not have our room. They had a customer overstay their... More 

Was this review helpful? Yes 2
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Good Afternoon Mr. Kerr, Thank you for your recent customer care response regarding being relocated to a different hotel. I understand your frustration regarding our hotel experiencing an oversold situation. Although this is something we did not foresee occurring we had several guest’s extend their reservations. I regret that your reservation and experience was not satisfactory, however in these situations... More 

Lincoln, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a girl's family trip for a one-day whirlwind tour through Chicago. The hotel was easy to find with GPS. The doorman/valet was very friendly and helpful even though we arrived early and I wasn't sure if we could check in or not. I asked if he could park my car for me even though we might not be... More 

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Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I decided to take a road trip to Chicago with my 54 pound lab, Bernice (our dog sitter was out of town). After several hours of research on the internet, I decided on this Residence Inn because it was close to Oak Street Beach and some semblances of green (which is quite rare in Downtown Chicago). I have stayed at... More 

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Mexico City, Mexico
Level Contributor
119 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is not the usual Residence Inn. A double room on this type of Hotel has 2 rooms and 2 bathrooms. However in this case the Hotel has 2 rooms and 1 (very tinny) Bathroom which makes it very uncomfortable when trying to travel with 4 other people for example. As I later learned the property where the hotel is... More 

Was this review helpful? Yes 1
Lindsy W, General Manager at Residence Inn Chicago Downtown, responded to this review

Good Morning, Thank you very much for your feedback regarding your recent stay with us. You are correct that our hotel was once a condo building and has been converted to a Residence Inn Property. Our rooms have been recently renovated and updated with all of the furniture specifications that Marriott Corporation requires for the Residence Inn Brand. I do... More 

Palo Alto, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In recent years, I've become more accustomed to the Marriott family of hotels for different types of travel. Residence Inns fit the longer term or the "somewhere between a hotel and a vacation rental" type of place - usually I'll stay in one when I take my family on a city vacation. In this case, the event was a bachelor... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simple property just east of the magnificent mile. Clean rooms that are a nice size. If you have a family I suggest you stay at this property bc the room does have a kitchenette area. I would return to this property. Good customer service as well.

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a two room suite and had all of the amenities of home. Mere blocks from shopping, restaurants, Whole Foods, and a short jaunt to Navy Pier and Museums. Staff went out of their way to help us find things to do and help us get around. We will definitely be coming back!

Was this review helpful? Yes 2
Wayland, Massachusetts, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So I went to the Grateful Dead's final shows and stayed at the Residence inn and loved it! I opted for the larger suite and it was fantastic. Certainly not 5 star but very nice room with a Full Kitchen and living room. Full sizes fridge dishwasher and stove with everything needed (Pots, Pans, Plates and silverware) to cook meals.... More 

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Ship Bottom, New Jersey
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Why stay in a room, when you can get a suite? We chose this hotel over the others for the amenities. We enjoyed the suite that came with a full kitchen, breakfast bar, and sitting area. The facilities were well kept and the people in the hotel were friendly. We enjoyed ourselves so much that we stayed an extra night!... More 

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Lafayette, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I took a trip up to Chicago to visit my son over the July 4th weekend. Hotel was just a couple blocks from Lake Michigan. Beautiful this time of year with all the boats and beach activity. Hotel staff was super friendly. Rooms were clean and smelled fresh. Complimentary breakfast was great!! The food service staff did... More 

Was this review helpful? Yes 1
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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