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Majestic Hotel

#39 of 183 Hotels in Chicago
Certificate of Excellence
528 West Brompton Place, Chicago, IL 60657
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Majestic Hotel
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582 Reviews from our TripAdvisor Community

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Ann Arbor, Michigan
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel entrance is really the best thing about, but once you step inside the level drops. Rooms are old and shabby, bathroom tiles are old, and it shows. Overall, this was quite a disappointment. Not going back.

Helpful?
Thank egalloa2
Caesar L, General Manager at Majestic Hotel, responded to this review

Dear Guest, We appreciate your review of your recent experience at our hotel. On behalf of the entire team we are very sorry our hotel didn't meet your expectations. If there is anything we can do to make your experience better please don't hesitate to contact us. Roxana Majestic Hotel More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at The Majestic twice now and I really adore this hotel. It has a neighborhood feel but is within walking distance of city amenities. The staff are incredibly friendly and accommodating and they even have a snack bar, wine and liquor inside the room with reasonable pricing! In the morning, they have breakfast downstairs by the fire place,... More 

Helpful?
1 Thank Lauren I
Basanta S, General Manager at Majestic Hotel, responded to this review

Lauren, Thank you for staying with us and for the 5 Star review. We appreciate all of the kind words about our hotel and our team. We are happy to see your experience was fabulous and we hope to see you back soon. Roxana D Majestic Hotel More 

Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Majestic many times over the past three years, and I can say without hesitation that it is a hotel that I would highly recommend. Just steps from the lake front and wonderful restaurants, the Majestic is ideally located. The rooms and beds are very comfortable, and the staff is very helpful, particularly Mona at the... More 

Helpful?
1 Thank Jack A
Basanta S, General Manager at Majestic Hotel, responded to this review

Jack, We truly appreciate your feedback and are delighted to know that you enjoyed our hotel and its location.We look forward to accommodate you on your next trip to the city. Roxana D Majestic Hotel More 

Norton Shores, Michigan, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another amazing stay at the Majestic. We consider this our second home when visiting Chicago. I highly recommend staying here if you are looking for a quiet, brownstone type hotel. It's nestled among other brownstones. Location is awesome, block off Lakeshore Drive. Close to restaurants, shopping and parking. The staff is wonderful. Mona at the front desk is always pleasant.... More 

Helpful?
Thank Todd K
Basanta S, General Manager at Majestic Hotel, responded to this review

Todd, Very kind of you to share such lovely comments about the hotel and staff. We are thrilled to hear that we served you well and we look forward to your next visit to Chicago. Warm wishes, Roxana D Majestic Hotel More 

Williamstown MA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Unique hotel. Amazing price. Huge room. Great location. A little tired and older but a perfect place to stay for a visit to Chicago. Such a good value for a safe and convenient location! We had a king room which included a large outer room. Two tvs. Bathroom is older but works. Highly recommend.

Helpful?
Thank vthogans
Basanta S, General Manager at Majestic Hotel, responded to this review

Dear Guest, Thank you for your review. We are happy to hear you enjoyed our SunRoom Suite and we hope to see you back soon. Warm wishes, Roxana D More 

Iowa City, Iowa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 4, 2016

Upon entry, this place looks like a dump. The decor is extremely outdated, there was no bellman, so I had to make trips up to the third floor to get all of my stuff. Luckily I only had one big bag, because the elevator is too small for anything more than one person and one big bag. We had four... More 

Helpful?
1 Thank Arleen1013
Basanta S, General Manager at Majestic Hotel, responded to this review

Dear Arleen, We truly appreciate your feedback and are delighted to know that you enjoyed our location and your stay. We apologize for the elevator, and we will be more than happy to have you on first floor next time if it will make it easier for you. Warm wishes, Roxana D Majestic Hotel More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

I have been coming to the Majestic for years. It is my number one choice to stay in Chicago for both business and pleasure. I have brought my family, employees, coworkers, and stay there almost every time I'm in Chicago. It is an exceptional place to stay. The staff is welcoming, the location is unbeatable for access to both downtown... More 

Helpful?
1 Thank JjJbabcock
Basanta S, General Manager at Majestic Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time to write such a nice review about the Majestic Hotel. It's always a great honor for us to welcome you as a guest in Chicago. We will share your compliments with our staff. Warm Regards, Roxana D More 

WASHINGTON
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 28, 2015

You will not find a better value for your money downtown Chicago! Great location just off North Lakeshore and within walking distance to Boy's Town. Quaint hotel with a very large and welcoming great room...fireplace, big chairs to lounge in, two great tables, tea/coffee always available. Okay continental breakfast (cereal, yogurt, Danish...but included and enough to get you going). Staff... More 

Helpful?
1 Thank hynesdd
Hotel M, General Manager at Majestic Hotel, responded to this review

Dear Guest, Thank you for taking the time and give us your detailed review.We are very pleased to read that you enjoyed your trip with us – we hope to see you on your next trip to Chicago. Happy New Year! Roxana D More 

Denton, Texas
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 21, 2015

We were here for three nights. Front desk and housekeeping were both outstanding -- friendly and helpful. Room was dated, but clean. Beds were comfortable. We had a fridge and microwave in a queen suite. No coffeemakers in the rooms! Coffee/tea available 24/7 in the lobby, but the coffeemaker thing was a surprise. Chose this particular hotel because we needed... More 

Helpful?
Thank CasadeLoca
Hotel M, General Manager at Majestic Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay in Chicago. We are happy to hear you enjoyed your stay and would like to thank you for taking the time to share your thoughts. Happy holidays! Roxana D Majestic Hotel More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

What a lovely place to stay! Close to everything but on a quiet street in Lakeview. The sun king rooms have separate sitting room and area with sink, fridge and microwave. Continental breakfast a nice touch! Old English charm, impeccably clean, and modern amenities - perfect combination!

Helpful?
Thank Karen G
Hotel M, General Manager at Majestic Hotel, responded to this review

Karen, Thank you for your review and for the ind words about our hotel. We wish you and you family Happy Holidays and we hope to welcome you back soon! Roxana D Majestic Hotel More 

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