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Majestic Hotel

2.5 of 5 528 West Brompton Place, Chicago, IL 60657-1828
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Certificate of Excellence 2014
Majestic Hotel
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Majestic Hotel
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364 reviews from our community

Traveler rating
    178
    137
    32
    11
    6
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82
113
36
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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TN
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel often and rarely do you find a front desk staff who so obviously like their jobs. 100% helpful all of the time. Don't let the "old" hotel scare you. Spacious rooms, cozy breakfast area, QUIET-we were at the top of the stairs in a heavy traffic area and never heard a single person. Bonus -- close to bus... More

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Lawrence, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

My family and I loved this hotel. Small, intimate and comfortable in the heart of the Lake View neighborhood of Chicago. All of the staff was nice and went out of their way to make sure we were comfortable. The hotel manager Dan was a delight and a good source of information for getting to the city and good places... More

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Radcliff, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The only reason it did not get a 5 rating was the parking was something I wasn't used to. There is no valet parking, the parking is behind the building in another garage...but not as bad as it may appear as you can access your vehicle as often as you need. However, the road entrance into the Majestic is tight,... More

Was this review helpful? Yes 1
Maccabim-Re'ut, null, Israel
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Majestic Hotel is a small piece of English charm, with the nice warm lobby, spacious rooms, at least ours, and good, quiet location. The staff was helpful. Breakfast was good enough and we enjoyed sitting near the big tables. We missed a safe and also the option to have coffee/tea in the room.

Was this review helpful? Yes 1
amity.ny
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The manager and employees at this hotel are what make this little boutique hotel pleasant. However the rooms leave much to be desired. I think our room was about 9x12 and the bed was 5" from a radiator so you had to slide to the end of the bed to get out, The A/C worked poorly and it covered the... More

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Seattle
Top Contributor
50 reviews 50 reviews
29 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We enjoyed our stay here, but let's start with the negatives, one of which was minor. We were on the first floor and the creaking from the guests walking in the room above was pretty loud. Got used to it on night #2, but it was difficult to ignore the first night. Each morning when we showed up for breakfast,... More

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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We ended up booking one night at the Majestic very last minute, only due to a fluke in a reservation at our other hotel in the city. When I walked in, it reminded me of the boutique hotels I stayed at in Europe with an emphasis on "shabby chic," like they advertise on the website. The elevator cracked me up!... More

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Keith S, Regional Manager at Majestic Hotel, responded to this review

Dear Guest, Thank you for staying with us during your most recent stay in Chicago. I appreciate your praise of the staff and all that our hotel and area has to offer. I'm sorry that one of your A/C's was not working during your stay. Your feedback is highly vauled as it would allow us the opportunity to improve our... More

Madison
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 18, 2014

i was prepared to relish this stay with the mention of tea and cookies in the lobby and the lovely picture on the website. Ironically, as I got on the elevator, a guy asked me, "Have you seen your room yet?" When I said no, he essentially told me to brace myself. Sadly he was right. It was a major... More

Was this review helpful? Yes 1
Keith S, Regional Manager at Majestic Hotel, responded to this review

Dear Guest, Thank you for staying with us during your most recent visit to Chicago. I am of course concerned to learn that your experience fell short of your expectations and would like to assure you we pay careful attention to feedback such as yours as it allows us the opportunity to improve our services and facilities for our guest.... More

Towson, Maryland, United States
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 17, 2014

We traveled to Chicago to see games at Wrigley and stayed at the Majestic. It was a wonderful Hotel, with very friendly staff. Our room was comfortable and clean. The neighborhood was quaint. Mona on the front desk was very helpful suggesting other activities (the architecture tour by boat rocked) and setting up reservations for us. We met and chatted... More

Was this review helpful? Yes 1
New Orleans, LA
2 reviews
4 of 5 stars Reviewed September 10, 2014 via mobile

My husband and I totally enjoyed our stay at The Majestic. The rooms were quaint and comfortable. But the best thing was the staff, the first night we arrived the skies opened up and the rain came down. Without so much as a blink of an eye umbrellas were provided and dinner recommendations were provided. The staff stayed one step... More

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Additional Information about Majestic Hotel

Address: 528 West Brompton Place, Chicago, IL 60657-1828
Phone Number:
Location: United States > Illinois > Chicago > Lakeview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Majestic Hotel 2.5*
Number of rooms: 52
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Also Known As:
Majestic Hotel Chicago

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