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All 167 Chicago hotels

Chicago Marriott O'Hare

3.5 of 5 Hotel   |   8535 West Higgins Road, Chicago, IL 60631
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84%
Ranked #73 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
knittingbandit Bath, Michigan
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209 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bath, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for business. The service from the staff was attentive and polite. The lobby was beautiful and even the decor in the rooms was what you'd expect from this brand. However, I would only return here if I again had a conference int he hotel. The hotel is older and the rooms were loud mostly due to the... More

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Basking Ridge, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife & I stayed here during the week while attending a convention. On our first night there, our waitress managed to sell us a bottle of Merlot without telling us a price, give us pickles when we specifically asked her not to, then failed to remove them, and also took my wife's cutlery off the plate so she could... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Andrew_A61! Thank you for taking the time to write about your experience while staying with us. I do apologize for the poor start to your stay but I am happy that the team's genuine care for our customers came through. I will ensure that all the staff members you have mentioned receive the proper recognition for their commendable service.... More

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent traveler so I am very familiar with airport hotels. I am usually not very impressed with most airport hotels. I usually focus on their proximity to the airport as my stay is usually very brief. This hotel is the exception. The staff was fantastic and extremely attentive to their guests satisfaction. The rooms were rather large... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Vincent M. Thank you so much for staying with us and taking the time to write! We very much value your opinion and appreciate your comments. Wishing you safe travels. Dieter Heigl More

Naples, FL
Top Contributor
176 reviews 176 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

An older facility with a newer lobby. Low end construction where you will hear everything that your neighbor does, a spread out design, and 1950's design undoes the helpful staff. The restaurant is located in the lobby across from the bar which makes everything very noisy. If not in the tower building, then you are put in garden apartment style... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear TwinCs! Thank you for taking the time to write about your families experience at our hotel. I am sorry we could not meet your expectations during this stay. Perhaps we could welcome you back in winter where the family can have fun throwing snowballs while in our outdoor pool that is open all year long? Or perhaps take a... More

Miami
Top Contributor
53 reviews 53 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Usually, you see these reviews talking about someone’s overall experience or problems. This one will be a little different. The hotel was fine. It’s older, the outside especially; and the approach looks kind of desolate, with a big parking lot in front and no attendants or parking valets outside to greet you or make you feel welcome. It would be... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear SteveSto! Thank you very much for writing the very detailed description of your experience while staying with us. I am so glad to hear to that Chef Craig was there to assist you and I apologize for the inconvenience with the document in question. Perhaps we can welcome you back some time in the future. Wishing you safe travels... More

Joliet, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here with a group of friends this past weekend and we could not be happier. The front desk made us feel very welcome, and gave great directions to restaurants and bars. The front desk said they had 3 weddings going on that night so they told us they would put us on a high floor... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Jim T. Thank you very much for taking the time to write about your stay. We are thrilled that you and your wife enjoyed your time with us. We look forward to welcoming you back some time in the future. Wishing you safe travels. Thank you. Dieter Heigl More

chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter's wedding was at the Marriott O'Hare on Higgins on March 8, 2014. We had the time of our lives!! The people from the Marriott could not have been any more accommadating! Roberto showed us around the hotel and put their package together, Karen Frait took care of alllllll the details, and to Denise Mix who Karen handed over... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Kat1052! Thank you very much to write about your wedding event at our hotel! I will pass along your compliments to Karen, Denise and of course Roberto. They will be thrilled to hear what a great job they did for you. Congratulations again! Dieter Heigl More

Ottawa, Canada
Top Contributor
193 reviews 193 reviews
45 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was relatively happy with this hotel. It's clean, comfortable, with good service. It's located near the airport, with a free shuttle that runs every 20 minutes. While there's not much in the area, it's convenient if you don't need to go downtown. The rooms are comfortable, and the standard Marriott quality. The bathroom was nice, although the fixtures weren't... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear FunkyMan3333! Thank you for writing about your stay. I am glad you enjoyed it; if you would like to go downtown during your next stay there is a Chicago subway stop that operates 24 hours per day and will take you to the city within 25 minutes. Thanks again for taking the time to write the post. Dieter Heigl More

Boston, Massachusetts
Top Contributor
89 reviews 89 reviews
71 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I missed my flight and was given accommodation in this hotel. the hotel is perfect and the service is also great. The staff is very helpful and the rooms have all the facilities. The location is also great.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Mitasvil! Thank you for staying with us and taking the time write your post. Perhaps your next visit will be a bit more planned. A Chicago subway station is just next to the hotel and will take you downtown in 25 minutes, and you can save yourself the $60 overnight parking costs! Wishing you safe travels. Dieter Heigl More

Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has had a really good updating and renovation. Rooms are well appointed and very functional. Hi speed Internet and great service all round. Only one restaurant but for a quick in and out or a few days business in the area, a good choice. Very convenient to O Hare. It is what it is and does it well

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Michael F. Thank you for taking the time to write. Glad you enjoyed your stay. Perhaps during your next stay you have time to enjoy our indoor/outdoor pool. Its Chicago's only outdoor pool that is open 365 days per year! Thanks again. Dieter Heigl More

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Additional Information about Chicago Marriott O'Hare

Also Known As:
Chicago Marriott o`Hare Hotel Chicago
Chicago Marriott o`Hare Hotel
Chicago Marriott o Hare
Marriott Chicago
Chicago Marriott
Address: 8535 West Higgins Road, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#60 Business Hotel in Chicago
#73 Spa Hotel in Chicago
#85 Family Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chicago Marriott O'Hare 3.5*
Official Description (provided by the hotel):
Experience the City of Chicago without the City price tag. Discover a newly renovated Chicago airport hotel only minutes from the O'Hare International Airport and 15 miles from Downtown. A chic hotel lobby, gourmet restaurants, cozy guest rooms, sparkling indoor pool and convenient fitness center await guests looking for a restful respite after a busy day. Visitors to downtown Chicago have EL-train access located just one block from the hotel, and travelers in search of a Donald E. Stephens Convention Center hotel are only two miles from the facility. ... more   less 
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