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All 169 Chicago hotels

Chicago Marriott O'Hare

3.5 of 5 Hotel   |   8535 West Higgins Road, Chicago, IL 60631
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Ranked #78 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed 2 days ago
Mllink Carrollton, Missouri
  • Reviews (271)
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271 people have reviewed this hotel

Traveler rating
    100
    122
    36
    10
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Carrollton, Missouri
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed this hotel for many reasons; nice shuttle from the air port, right next to the blue line, just a walk to a great grocery store and eateries and a pretty pool. Stay here and save big, just use the blue line to go down town to everything you want(get a day pass). The planes didn't bother use... More

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Manteno, Illinois
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed this past weekend. My husband and I took our daughters and one of their friends. The girls went to a Social Con thing at the Convention center. The rooms were perfect. We informed the hotel of our daughters birthday , and we requested adjoining rooms .AMAZING POOL. The Hotel set us up with a fabulous view of the... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Julie, thank you so much for taking the time to write about your stay with us. I was thrilled to learn that your enjoyed your stay, enjoyed the pool and the family had a good time while visiting with us. It was also great to learn that we were able to make your daughters birthday special. And of course... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Landed on a flight from Tokyo at Terminal 5. Called the Marriott and was informed a shuttle would be there in :15 mins. Nothing arrived so I called back :30 mins later to be told that the shuttle starts at the domestic terminal and that shuttle was full and it would be another :15. I waited another :30 mins and... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Drew, thank you for taking time to write about your experience. I am so sorry about the delay picking you up at terminal 5. Our shuttle buses depart promptly from 5 am to midnight every 20 minutes on the hour. We typically receive compliments on the promptness and timeliness. We obviously did not achieve this mission for you. Please... More

Broken Arrow, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful property. Our stay was excellent. Room was clean, bright, an simply wonderful. I would have given 5 starts except that I was promised free breakfast due to being an elite member during my booking over the phone. However, the staff on duty would not budge.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Xtreme disappointed: thank you for writing about your stay with us. Thank you for sharing your experience at our hotel and your thoughts on hotels overall. Since your name is not indicated in the screen name you have chosen I can not speak to the breakfast issue at this time, but I do appreciate your comments on the remainder... More

2 reviews
2 of 5 stars Reviewed 1 week ago

Unfortunately my review is going to effect Marriott as a whole since the vacation package was booked directly through their service. The hotel is great and I have stayed many times and will again. The car service that Marriott linked me with was horrible. Dollar Rental car. Waited 1 hour in line to get a car with many marks on... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dr.jcoren: Thank you so much for taking the time to share your experience with hotel as well as the car rental. I appreciate the positive comments about the hotel and will recogninze the associates here for the fine service they provided. I will also pass along the notes from you experience to the car rental firm and Marriott sales. I... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

surprisingly friendly and clean upgraded hotel. great value. close to ohare with frequent shuttle. large conference rooms. Extra friendly staff. Restaurant on site could do with wider variety on the menu but plenty of restaurants in the vicinity.

Was this review helpful? Yes 2
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Shahabul! Thank you for taking the time to write about your stay with us. I am very happy to hear that you enjoyed our hotel. I appreciate your comments about the extra friendly serice staff and we will be sure to make note of your comment to the team! Wishing you pleasant and enoyable travels. Dieter Heigl More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here whenever I visit my company's ohare office and I've always had good experience. Staff has always treated me very well and the rooms are always clean and comfortable. Great location minutes from a lot of restaurants and shopping.

Was this review helpful? Yes 2
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Aaron H. Thank you for writting about our hotel and thank you for your positive comments. We appreciate that you choose to stay with us. Wishing you safe travels. Dieter Heigl More

Chicago, IL
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First of all the hotel is outdated with very small elevators that cause anxiety just stepping foot onto them. Our room was down a wing of the building and was as far from convenient as possible. I noticed they had these huge thick metal doors that could close parts of the hotel off from the rest in case of a... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Jennybeanie, thank you for taking the time to write about your stay. I am very disappointed to hear that you did not like the location of your guest room or the indoor/outdoor pool area. Please accept my apologies for your disappointment. I would be happy to assist you with a future reservation and to ensure you are completely satisfied... More

Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed the weekend for a conference held at the hotel. The front desk was very pleasant and I quickly got to my room. The hotel is somewhat dated but has been maintained in excellent condition. My room had all the necessities including a very comfortable bed, large TV, great desk chair, and a comfortable lounge chair with lamp. There... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Westwindsor: Thank you very much for taking the time to write about your stay with us. I am glad you enjoyed your guest room as well as the meeting facilities. Perhaps on a future trip to Chicago you can take advantage of our weekend package, with the blue line subway stop next to hotel you can enjoy all that... More

Indiana
Top Contributor
237 reviews 237 reviews
32 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was the best ever! From being greeted warmly at the door, to having elevators held open, to the front desk staff and cleaning staff all being the most warm and friendly and helpful every time you ran into one of them. Rooms were nice, hotel was quiet, except for the bar area which was very lively and lots of fun.... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Courtney! Thank you so much for taking the time to post a note about your stay with us. We really appreciate you taking the time to do so. I am also happy to hear that you were able to enjoy your stay with us. We look forward to seeing you again, thank you again! Dieter Heigl. More

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Additional Information about Chicago Marriott O'Hare

Address: 8535 West Higgins Road, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott O'Hare 3.5*
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Also Known As:
Chicago Marriott o`Hare Hotel Chicago
Marriott Chicago

65 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#53 Business Hotel in Chicago #82 Romantic Hotel in Chicago #84 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the City of Chicago without the City price tag. Discover a newly renovated Chicago airport hotel only minutes from the O'Hare International Airport and 15 miles from Downtown. A chic hotel lobby, gourmet restaurants, cozy guest rooms, sparkling indoor pool and convenient fitness center await guests looking for a restful respite after a busy day. Visitors to downtown Chicago have EL-train access located just one block from the hotel, and travelers in search of a Donald E. Stephens Convention Center hotel are only two miles from the facility. ... more   less 
Number of rooms
470

Questions & Answers

Questions? Get answers from Chicago Marriott O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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