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All 167 Chicago hotels

Chicago Marriott O'Hare

3.5 of 5 Hotel   |   8535 West Higgins Road, Chicago, IL 60631
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82%
Ranked #76 of 167 hotels in Chicago
A recent review
4 of 5 stars reviewed 1 week ago
EdwinJoseph Kochi, Kerala, India
  • Reviews (242)
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Kochi, Kerala, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Warm welcome, efficient check in, arrived on early morning flight, efficient shuttle pick up, could check in without any wait.rooms are clean, service of all staff are nice and professional. Happy to walk the extra mile for you. Free internet, complimentary water bottles and coffee maker could be considered. Wish to visit again.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear EdwinJoseph! Thank you for your comments and taking the time to post them on TripAdvisor. We are looking forward to your next visit! Dieter Heigl More

Lexington, Kentucky
Top Contributor
55 reviews 55 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here overnight when a flight got cancelled. PROs - Great Staff, Clean, Close to ORD. CONs - Charge for Wifi, No breakfast, Cost. First the pros - my wife left her credit card in the room. After discovering two days later, she called the hotel. The card had been found and turned in and locked in the office safe.... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Gatoric: Thank you for writing about your stay with us. I am happy to hear we were able to hear that we found your credit card and that you enjoyed the staff.. Like most full service hotels of a major brand we do bill for services such as breakfast and internet separately from the guest room. From your note... More

Fairfield, Connecticut
Top Contributor
153 reviews 153 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a silver member and was asked to ay $12.95 for Internet? That is ridiculous. No rooms with two kings? Never in a Marriott. No fridge. No breakfast, never in a Marriott. Five minutes from the airport.

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear totallyoutofhand! Thank you for writing about your stay with us and please accept my apology for not meeting your expectations. Like most full service hotels of a major brand we do bill for services such as breakfast and internet separately from the guest room. From your note I gather that you prefer to have all inclusive pricing when you... More

Orlando, FL
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Set our reservations via Orbit. Selected this hotel because of the great price, $96 weekend day. The hotel is within 100 yards of the rail system. Every member of the staff we encountered was friendly, intelligent, and very helpful. The room was clean and well appointed (5th floor). The breakfast was wicked expensive, though very good. Not many restaurants near.... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Bhaman! Thank you for staying with us and taking the time to write about your experience. We greatly appreciate our customers feedback. The good and the not so good. With Marriott's best rate guarantee assuring you the lowest room rate rate I would like to recommend using Marriott.com for future guest room reservations. You can be assured that all... More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

The place went through an overhaul in recent years. Looks great. But every time we did anything, we were treated as if we were the very first ones to make the request and they had no idea how to accommodate us. This started with check-in. Upon walking in, there were two agents at the desk, each helping a guest. Ten... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear vjdjr: Thank you for taking the time to write about how disappointing stay with. I can see how you feel the way that you do. We should have treated you much better, and the pool lift batteries not being charged is not acceptable. My apologies for the mishaps! Thank you again for your time! Dieter Heigl More

Jacksonville Beach, Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

For an airport hotel this was a great one! Nice rooms, excellent workout and pool facilities and wonderful bar and lobby. My only frustration was the ice machine on my floor (6) was exceptionally noisy, even a few doors down. The shuttle is a decent ride. I may opt for other transportation, but it was free. The food was better... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear mlhover! Thank you for writing about your stay and letting me know about the ice machine. We'll get that fixed right away. Thank you for staying with us and we look forward to your return! Wishing you a terrific summer. Dieter Heigl More

Seattle, WA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from a couple night stay. We had a room on the 12 floor and enjoyed access to the concierge lounge which was great. Easy access to the CTA train if you are needing to head downtown at all, right across the parking lot is the Cumberland Station. Also great shuttle service to the airport and back. The... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Skiandboard! Thank you for taking time to write about your stay with us! I am happy to hear that you enjoyed the indoor/outdoor pool and took advantage of the eaasy access to downtown Chicago! Have a terrific summer! Dieter Heigl More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I recently was traveling back form a business trip and needed a last minute hotel. I contacted Chicago Marriott O'Hare after my flight landed and in less than an hour, I was in my hotel room. It was such great and fast service. The shuttle driver from and to the airport was funny, telling jokes on the shuttle ride. The... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear traveler5726: I am thrilled to hear that you enjoyed your stay and took the time to write the post. Perhaps we have the opportunity to welcome you back to our hotel some time in the future and you have time to enjoy the indoor/outdoor pool or the easy access to downtown via the subway stop adjacent to the hotel.... More

La Grange, Illinois
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Marriott Suites Chicago O'Hare while she attended a Business Meeting. What else can I say? It's a "Marriott!" It's friendly, comfortable, the staff is very competent, the restaurant is excellent (try the French Onion Soup! Outstanding!) It's close to public transportation, and 2.5 miles from the O'Hare Airport terminals. One minor thing I... More

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear MetraCop! Thank you for taking the time to write about your stay, we appreciate your notes and sharing your experience with others. Your stay was at the Marriott Suites O'Hare and I will pass along your post to my collegues at our sister hotel just 1 mile west on Higgins Road. Thank you again, wishing you safe travels. Dieter... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is lacking in many ways. The front desk staff is just rude. On checking in they demanded to see my AAA card to get the rate, then never gave me the rate. Expect a big hassle every time you go the self park. We gave up on this hotel after a few days and checked in the airport... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear joeyangel6996 Thank you for writing about your stay. I apologize that you were not satisfied with your stay. We will reach out to you to you directly to learn about what we could have done better. Thank you. Dieter Heigl. More

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Additional Information about Chicago Marriott O'Hare

Address: 8535 West Higgins Road, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott O'Hare 3.5*
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Also Known As:
Chicago Marriott o`Hare Hotel Chicago
Marriott Chicago

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#58 Business Hotel in Chicago #80 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the City of Chicago without the City price tag. Discover a newly renovated Chicago airport hotel only minutes from the O'Hare International Airport and 15 miles from Downtown. A chic hotel lobby, gourmet restaurants, cozy guest rooms, sparkling indoor pool and convenient fitness center await guests looking for a restful respite after a busy day. Visitors to downtown Chicago have EL-train access located just one block from the hotel, and travelers in search of a Donald E. Stephens Convention Center hotel are only two miles from the facility. ... more   less 
Number of rooms
470

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