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Chicago Marriott O'Hare

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8535 West Higgins Road, Chicago, IL 60631
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Chicago Marriott O'Hare
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Chicago Marriott O'Hare
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Chicago Marriott O'Hare
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339 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

My flight had to make an emergency landing at Chicago, and I was stuck at the airport for hours till the airline put me and a friend up in the Marriott. I'd not really heard about this hotel before but when we got there I'd was amazing, so nice and friendly, the airline only gave us a basic room but... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Barrie140, thank you for taking the time to write about your stay with us. I am thrilled that you enjoyed your stay and perhaps we may welcome you back again some time in the future. With our great location next to the subway station linking us directly to downtown we are a perfect option for a weekend in Chicago... More 

Gurnee, Illinois, United States
Top Contributor
132 reviews 132 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Usually I'm posting how great a hotel is for a business trip. This time around my cousins and my wife and I used it as a place to crash after getting blasted at the Hofbrauhaus in Rosement. The hotel was very nicely appointed with great customer service. The mini food and drink station near the check in was well stocked... More 

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Nick, thank you for taking the time to write the note about your stay. I am glad to hear you choose to stay with us after a night out. We hope to see you again soon, Dieter Heigl More 

Polk City
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel was perfect for our meeting and overnight stay needs. The staff was extremely friendly and very accommodating. They were eager to please and courteous at all times. The rooms were clean and comfortable as well. It was easily accessible from the airport and close by the Rosemont area for other dining and entertainment. We will definitely be back.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Tammy E. Thank you very much for taking the time to write about your stay with us. We really appreciate your feedback and comments. For a leisure trip we offer the proximity to the Blue Line stop immediately to the hotel with only a 25 minutes subway trip to downtown Chicago. Wishing you safe travels. Dieter Heigl More 

Alexandria, Virginia
Top Contributor
102 reviews 102 reviews
59 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

From the road, this Marriott looks like it could be a bit old. However, once on the inside, the lounge and reception area are very modern and inviting. The reception desk was fully manned and the wait to check in was not very long, despite having had a full bus on the complimentary shuttle bus from the airport. My room... More 

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear SiteCer: thank you very much for taking the time to write about your stay with us. I am glad that you enjoyed your visit with us and that we were able to make it enjoyable. Wishing you safe travels. Dieter Heigl More 

Marshalltown, Iowa
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Afte driving 5 hours to chicago and having our GPS shut off on the freeway we called for directions and they were very rude and did not get us there. After three calls we made it. At check in the front desk lady "Angela" was extremly unfriendly and rude, Im guessing shes the same one I got for directions. She... More 

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Shanbray88, thank you for taking the time to share your frustration with your stay with us. I am very sorry that we came across as so unwelcoming. Please accept our sincere apologies. Dieter Heigl More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is extremely nice and updated. beds were very comfortable. Rooms were large with flat screen and nice bathroom setup. The only down side was no continental breakfast and I still do not understand why you have to pay for wifi. The hotel does provide shuttle from airport to hotel and back which is very nice. Staff is also... More 

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear dgbbgt: Thank you for taking the time to write about your stay! Wecdo appreciate your business. I would like to let you know that Marriott now offers free WiFi to all Marriott Rewards members booking through marriott.com or the 1-800 number. Signing up is very easy and can even be done at check in. Please take advantage of the... More 

Springfield, Missouri
Top Contributor
82 reviews 82 reviews
75 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at this property in early March. Like most hotels at O'Hare (except the airport Hilton), its not easy to get to the hotel unless you are arriving at the international terminal. You must find your way to the "bus terminal" and wait for the bus. As it was very cold, this was not a pleasant task.... More 

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Fayaya: Thank you for taking the time to write about your stay with us. We fully concur the O'Hare shuttle bus pick up station where all area hotels have to meet their guests is quite a walk. I do apologize that your were woken during the night by the ice machine and other guests. We would like to make... More 

Houston
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, good food, nice bar, free 24 hour shuttle service. Extremely small bathroom but the room was clean, great bed & bedding. In-room safe and coffee maker. It was a long walk to catch the shuttle at the airport but I was dropped at the appropriate gate on return to the airport.

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear DreamerHouston, thank you very much for your comments and taking the time to write. I apologized for the long walk to the Airport Shuttle Center, but all hotel shuttles must pick up here. We appreciate that you chose to stay with us and hope to see you again soon. Dieter Heigl More 

Richland, Washington
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a place for one night close to airport with a shuttle. Perfect. Requested no feather bedding and I didn't get any. Yey! Good value for comfort and convenience. The staff was most helpful arranging the shuttle. The shuttle was on time and we didn't feel rushed or pushed and when you are traveling in the middle of the... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Joan M.: Thank you for writing a post about your stay with us. I am glad we were able to make your brief stay with us enjoyable. Hope you had a terrific trip. Wishing you safe travels, Dieter Heigl More 

Atlanta
Top Contributor
50 reviews 50 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow, they have done some nice upgrades on this hotel since my last stay. I just had one of my best nights of sleep, the bed was so comfortable and the room was pretty sound proof too (important as we are next to the interstate and close to Chicago O'Hare airport. very attentive staff, check in was a breeze. Small... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Tmam70, thank you for taking the time to write about your stay. I appreciate your comments and we are thrilled to learn that you enjoyed your stay. Wishing you safe travels, Dieter Heigl More 

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