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Chicago Marriott O'Hare

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8535 West Higgins Road, Chicago, IL 60631
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Chicago Marriott O'Hare
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357 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This review is long overdue, but I want to acknowledge the wonderful service we experienced at the Marriott O’Hare. I had my wedding in this hotel in May 2014 over Memorial Day weekend. We hosted two events in their Grand ballroom – one on Saturday and a reception on Sunday. About 100 of our guests stayed at this Marriott over... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear James, thank you for taking the time to write your note. We are thrilled that everything went so well and we were able to make you day special. And congratulations to you on your first anniversary. Have a terrific summer, Dieter Heigl More 

Madison, Wisconsin
Top Contributor
57 reviews 57 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a business meeting at this hotel for a few days. While the outside of the hotel isn't the greatest, the inside is a nice surprise. The check in was quick and friendly. There are many amenities offered. Some of them are a little hidden. Coffee pot and bottled water are in a cabinet, hair dryer is in the... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Jen, thank you very much for taking the time to write about your stay with us. We very much appreciate your comments and hope to see you again some time in the future. Dieter Heigl More 

Saint George
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Flew into O'hare and caught a ride from the marriott shuttle to the hotel. Nice and fast. Front desk was equally fast and very friendly. Big rooms and the meeting rooms are well lighted and spacious. Concierge lounge is located on 11th floor and has great view of Chicago. Great place to enjoy some food and drinks.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear rjnewby, thank you for taking the time to write about your stay with us. We are happy to hear that your had a productive meeting and that your enjoyed your stay with us. We look forward to your return, perhaps the next time for pleasure. Wishing you safe travels. Dieter Heigl More 

Grand Forks, North Dakota, USA
Top Contributor
113 reviews 113 reviews
59 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to be honest that from the outside, the hotel seemed a little scary and outdated. Once inside, however, it was one of the most modern Marriott locations I've stayed in. The lobby area was welcoming and there were plenty of areas to hang out with colleagues in the evening. And the rooms were equally modern and larger than... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear BFR1920, thank you for taking the time to write your experience while staying with us. We appreciate your comments and hopefully will see you again soon. Wishing you safe travels, Dieter Heigl More 

Chesapeake, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Chicago Marriott O'Hare is a very nice hotel. Everyone came in contact with was friendly and helpful all while smiling. Looked like everyone enjoys working here. The restaurant food was great and service was outstanding. This was my first stay at this hotel and I will make a point to stay here again my next trip to Chicago.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Gerry, thank you for staying with us and for taking the time writing about your experience. We appreciate your comments and look forward to your return. Wishing you safe travels, Dieter Heigl More 

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here after watching a Bulls Game before taking an early flight at O'hare the next morning. Front desk was super friendly and our party of four was upgraded to a suite which gave us more room. The airport shuttle was on time and the driver was very friendly. We had no issues with noise or cleanliness and had a... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Jliu, thank you for taking the time to write about your stay. And for being a Bulls fan!! We appreciate your choice of the Marriott O'Hare. Wishing you safe travels! Bull all the way! Dieter Heigl More 

Cape Town Central, South Africa
Top Contributor
56 reviews 56 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel offers everything is advertises. The rooms are spacious and well equipped. Concierge lounge access does make a difference because you have a smaller lounge and dining area that is less noisy than the ground floor facilities. Also, the continental breakfast and light dinner is more than sufficient. The front desk staff face many challenges and some handle them... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Journeytime SA, thank you very much to your comments and taking the time to write. We thrilled to hear that you enjoyed your stay. Wishing you safe travels. Dieter Heigl More 

Grosse Pointe Farms, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went for a job interview and came in the night before - room service was great but hardly any gluten free options. People were nice. There is a shuttle from the airport which was great. Room was nice. Bed too soft. Bathroom way too small. Main issue was my room smelled like exhaust all night and the next morning.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Mark V, thank you for letting us know about the smell. We will investigate this issue, we have not been notified of this concern before. I also apologize for the bedding, our beds are new and were installed just this January. Thank you for taking the time to write about your stay. With apologies, Dieter Heigl More 

Beaumont, Texas
Senior Contributor
24 reviews 24 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decent hotel. Clean and updated. Near O'Hare but not directly connected to the airport. Staff was very friendly and courteous. Beds were comfortable. If you are very tall, you will not be able to stand up in the bathroom. Ceilings are the level of the door. Nice shower and vanity but very small area.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear shoesrchocolate: Thank you for taking the time to write a note about your stay. Indeed our bathrooms are bit on the small side but we hope that the recent $40 million dollar renovation of the hotel was notable otherwise! Thank you again for your time, wishing you safe travels. Dieter Heigl More 

Houston, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Marriott is a real treat, very accommodating, friendly and efficient. The dining room has a somewhat limited menu, but everything we tried was excellent. The room was not as big as we would prefer, but was of adequate size and spotlessly clean. The bed was comfortable and the furnishings in like-new condition. The only complaint is the high cost... More 

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Arthur G. Thank you for taking the time to write about your stay. I am thrilled to hear that you enjoyed your time with us. We appreciate that you chose to stay with at our hotel. Wishing you safe travels and a pleasant summer. Dieter Heigl More 

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