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All 168 Chicago hotels

Chicago Marriott O'Hare

3.5 of 5 Hotel   |   8535 West Higgins Road, Chicago, IL 60631
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82%
Ranked #81 of 168 hotels in Chicago
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246 people have reviewed this hotel

Traveler rating
    86
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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US
Top Contributor
107 reviews 107 reviews
53 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel offers the reliable Marriot experience and is good for an airport hotel. The shuttle from/to the airport runs every 20 min and is driven by courteous drivers. Had to call to get shuttle instructions. Check in was pretty easy. I was disappointed that both the restaurant and concierge club close at 10:00pm. The room was fairly updated and... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear pickybiz: Thank you for taking the time to write about your stay with us. I appreciate your notes and comments and thank you for your business. While the Brickton and the concierge lounge do close at 10 pm, the Brickton lounge and bar offer food service until 12:00 midnight; as well as the lobby shop offers lighter snacks 24... More

Philadelphia, Pennsylvania
Top Contributor
99 reviews 99 reviews
52 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for a "roll up your sleeves" and get work done meeting. The location is off the airport campus, so there are few, if any, distractions to tempt you to sneak out. The hotel does provide an airport shuttle which takes about 20 minute including a stop at the Marriott Suites. Check in is efficient and pleasant.... More

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Portena-by-Marriage: Thank you for writing such a detailed review of the hotel and your tips and observations. Many travelers will truly appreciate the comments you share about the hotel. I would like to thank you for choosing Marriott and wish you a fantastic summer! Dieter Heigl More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

Hotel near O'hare so it is convenient. The room and space appeared clean. There is a shuttle to/from O'hare which is helpful. But as with any airport hotel, you get what you get and I wasn't very happy with everything from this stay. I had three issues: 1) The early morning (6AM) coffee/cafe service workers were rude and snippy. 2)... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear dindee123: Thank you very much for taking to write about your stay with us. We appreciate all feedback, positive and negative. I do apologize about the comment about the music, we have addressed the response with our staff as this is should not have been the answer to your request. The same goes for the Starbucks staff. Thank you... More

Warren, Michigan
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

They have a nice pool and fitness center. The rooms are really small. The bed was comfy and the room was really clean. They have no free wifi, and the bath towels are really ruff, no fridge in room either. The restaurant was average but very expensive. No breakfast included.

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Patryce: Thank you for writing about your stay with us. Thank you for your compliments as well as your feed back on what you would to see changed. Like most full service hotels of a major brand we do bill for services such as breakfast and internet separately from the guest room. From your note I gather that you... More

Kochi, Kerala, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Warm welcome, efficient check in, arrived on early morning flight, efficient shuttle pick up, could check in without any wait.rooms are clean, service of all staff are nice and professional. Happy to walk the extra mile for you. Free internet, complimentary water bottles and coffee maker could be considered. Wish to visit again.

Was this review helpful? Yes
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear EdwinJoseph! Thank you for your comments and taking the time to post them on TripAdvisor. We are looking forward to your next visit! Dieter Heigl More

Lexington, Kentucky
Top Contributor
55 reviews 55 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight when a flight got cancelled. PROs - Great Staff, Clean, Close to ORD. CONs - Charge for Wifi, No breakfast, Cost. First the pros - my wife left her credit card in the room. After discovering two days later, she called the hotel. The card had been found and turned in and locked in the office safe.... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Gatoric: Thank you for writing about your stay with us. I am happy to hear we were able to hear that we found your credit card and that you enjoyed the staff.. Like most full service hotels of a major brand we do bill for services such as breakfast and internet separately from the guest room. From your note... More

Fairfield, Connecticut
Top Contributor
155 reviews 155 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a silver member and was asked to ay $12.95 for Internet? That is ridiculous. No rooms with two kings? Never in a Marriott. No fridge. No breakfast, never in a Marriott. Five minutes from the airport.

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear totallyoutofhand! Thank you for writing about your stay with us and please accept my apology for not meeting your expectations. Like most full service hotels of a major brand we do bill for services such as breakfast and internet separately from the guest room. From your note I gather that you prefer to have all inclusive pricing when you... More

Orlando, FL
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Set our reservations via Orbit. Selected this hotel because of the great price, $96 weekend day. The hotel is within 100 yards of the rail system. Every member of the staff we encountered was friendly, intelligent, and very helpful. The room was clean and well appointed (5th floor). The breakfast was wicked expensive, though very good. Not many restaurants near.... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear Bhaman! Thank you for staying with us and taking the time to write about your experience. We greatly appreciate our customers feedback. The good and the not so good. With Marriott's best rate guarantee assuring you the lowest room rate rate I would like to recommend using Marriott.com for future guest room reservations. You can be assured that all... More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The place went through an overhaul in recent years. Looks great. But every time we did anything, we were treated as if we were the very first ones to make the request and they had no idea how to accommodate us. This started with check-in. Upon walking in, there were two agents at the desk, each helping a guest. Ten... More

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TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear vjdjr: Thank you for taking the time to write about how disappointing stay with. I can see how you feel the way that you do. We should have treated you much better, and the pool lift batteries not being charged is not acceptable. My apologies for the mishaps! Thank you again for your time! Dieter Heigl More

Jacksonville Beach, Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

For an airport hotel this was a great one! Nice rooms, excellent workout and pool facilities and wonderful bar and lobby. My only frustration was the ice machine on my floor (6) was exceptionally noisy, even a few doors down. The shuttle is a decent ride. I may opt for other transportation, but it was free. The food was better... More

Was this review helpful? Yes 1
TheOHareMarriottTeam, General Manager at Chicago Marriott O'Hare, responded to this review

Dear mlhover! Thank you for writing about your stay and letting me know about the ice machine. We'll get that fixed right away. Thank you for staying with us and we look forward to your return! Wishing you a terrific summer. Dieter Heigl More

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Additional Information about Chicago Marriott O'Hare

Address: 8535 West Higgins Road, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott O'Hare 3.5*
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Also Known As:
Chicago Marriott o`Hare Hotel Chicago
Marriott Chicago

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#62 Business Hotel in Chicago #80 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the City of Chicago without the City price tag. Discover a newly renovated Chicago airport hotel only minutes from the O'Hare International Airport and 15 miles from Downtown. A chic hotel lobby, gourmet restaurants, cozy guest rooms, sparkling indoor pool and convenient fitness center await guests looking for a restful respite after a busy day. Visitors to downtown Chicago have EL-train access located just one block from the hotel, and travelers in search of a Donald E. Stephens Convention Center hotel are only two miles from the facility. ... more   less 
Number of rooms
470

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