We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

The Westin Chicago River North

4.0 of 5 Hotel   |   320 N. Dearborn Ave., Chicago, IL 60610 (Near North Side)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added The Westin Chicago River North to your Saves list
The Westin Chicago River North
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
86%
Ranked #43 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
skline2 Cincinnati, Ohio
Write a Review

1,090 reviews from our community

Traveler rating
    571
    375
    90
    31
    23
See reviews for
105
254
85
489
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Top Contributor
141 reviews 141 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed yesterday NEW

My room was decent. It was very quiet and dark at night. However, I didn't care for the bedding (way too heavy) or the pillows (way too soft). When you opened the closet doors there was really no getting around them. The lobby area was nice with a large seating area with bar. It provided a nice place for our... More

Was this review helpful? Yes
Washington DC
Top Contributor
93 reviews 93 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is clean and well maintained, no obvious signs of damage or age which I love. The location is very convenient to so many things. Mass transit, both El and buses are within blocks. There are a ton of food choices in a wide variety of price ranges within a very short distance. The concierge was friendly and helpful... More

Was this review helpful? Yes
Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

I travel to the USA frequently and have stayed in Chicago dozens of times in many 'different' hotels. I say different but the reality is most hotels irrespective of the name/brand are the same. However, I thought I'd write to say why I thought my recent stay at the Westin was truly different and it was down to the staff.... More

Was this review helpful? Yes 1
Morristown, New Jersey
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I like Westin hotels generally, and the Chicago River North is a nice hotel in a very good location. When you go in with high expectations and pay this much for a room, it's surprising to find things like a stained bed sheet and a bath towel with frayed edges, like I found. It just takes a couple of missed... More

Was this review helpful? Yes
Sudbury, Canada
Top Contributor
65 reviews 65 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What can I say? It's a Westin. While not as hip as the Ws or some others, the atmosphere from the time you walk in is cozy and relaxed. We had two rooms facing the river. House of Blues is across the street. Short walk to all the attractions. Beds we deliciously cozy and the rooms were spotless.

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Dann K, Thank you for your feedback. I am glad you enjoyed your stay and that your rooms were clean and cozy. We hope to see you again very soon at the Westin Chicago River North. Regards, Selawe Tau More

Aylmer, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Westin Chicago river north was ideally located within the heart of the downtown.It was very well kept and the staff were courteous and helpful.The rooms were clean and ours offered a nice view.Would definitely stay there again.

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello dean f, Thank you for your feedback. The Westin Chicago River North is definitely in the heart of Chicago and I am glad you enjoyed all of our amenities. We hope to see you again very soon! Regards, Selawe Tau More

Hertfordshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a good hotel but lacks a bit of soul. The rooms are big and comfortable.The staff are very nice indeed but the bar was quiet , the restaurant closed and somehow it just felt a bit flat. It is very central and close to everything. I can not really fault the hotel but just am not excited about... More

Was this review helpful? Yes
Salt Lake City, Utah
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here for the weekend and couldn't be more impressed. All of the staff went above and beyond expectations. It is in an ideal location within walking distance to most sights and attractions. we even walked as far as Willis Tower and Soldier Field. Excellent shopping and restaurants in the area. Make sure to get some deep dish... More

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello foxypocahontas1, I am happy to hear you enjoyed your visit to Chicago with family. The Westin Chicago River North is an ideal location for travelers such as yourself and we appreciate your business. We hope to see you again very soon! Regards, Selawe Tau More

Granite City, Illinois
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at the Westin Chicago River North from September 4th to September 5th. From the moment that we arrived until the moment that we left everyone was extremely friendly, polite, and informative, especially the doorman. Our room was spacious and very clean. The one downfall is the very expensive valet parking cost of $69 per night... More

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello rscherff82, Thank you for your feedback. I am happy to hear that you enjoyed your stay at Westin Chicago River North. Our location is perfect for enjoying all Chicago has to offer. We hope to see you again soon! Regards, Selawe Tau More

Top Contributor
75 reviews 75 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed here numerous times, we certainly knew what to expect and were not disappointed at all. We were fortunate to upgrade to a corner room with a view of the river. It was spacious and clean. Our housekeeper on this visit was friendly and did a great job. We enjoyed the buffet breakfast each day. It is particularly good... More

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Passwordnotavailable, Thank you for being a loyal guest at Westin Chicago River North. We appreciate your business and specific feedback. It is wonderful to hear that your visit was excellent on so many levels. Cheers and hope to see you again soon! Regards, Selawe Tau More

Owners: What's your side of the story?
If you own or manage The Westin Chicago River North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Chicago River North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60610
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Chicago River North 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Orbitz, Priceline, Tingo, Travelocity, Hotels.com, Odigeo, TripOnline SA, Otel and Venere so you can book your The Westin Chicago River North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin

298 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (185)
Viewed
Room/suite (60)
Viewed
Bathroom (21)
Viewed
View from room (25)
Viewed
Pool/beach area (7)
Viewed
Dining (8)
Viewed
Hotel & grounds (23)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (108)
Viewed
Amenities (22)
Viewed
Restaurants and Bars (16)
Viewed
Standard Double Room (38)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities