Great hotel very nice interior and rooms nicely Decorated. Beds were great. The hotel is with in walking distance to a lot of nice restaurants and things to do. More

Just stayed for 1 night with my sister as she was celebrating her birthday. Great location because everything you need is just a few steps away. Service was good as well as the staff of the hotel. If you want to spend the weekend in the city, I highly recommend this hotel. Keep up the good work! More

We arrived at the Westin at 2pm and our room was ready for us. We paid extra for the club floor $60 per night. I thought drinks were included, but it was cash bar. You got a continental breakfast, which was rather nice, cereal, oatmeal, toast,bagels,doughnuts, fresh fruit, juice and coffee. Nice and clean. Night snack around 5pm, two hot... More

This was a nice Westin, very much up to the Westin's standards, very clean and great service across the board from everyone, and the hotel is in a great location. It's on the river in river north, and is a short 2 block walk across the river to the blue line (which takes you right to O'Hare - extremely convenient!)... More

My husband and I stayed here for one night on SPG points (no charge) for a special occasion. The hotel was clean, well maintained, quiet and had the trademarked Heavenly Bed. It is in a perfect location! Very close to the action, but not in the midst so the traffic isn't difficult. Right on the river with great views (if... More

This hotel is perfect if you are looking for a comfortable hotel with a great vibe close to everything in Chicago. The staff could not be more helpful and the quality of the hotel is top notch. The rooms are spacious and comfortable, the fitness facility is state of the art and the lobby is very warm and inviting all... More

Good location, but hotel rooms are a bit worse for wear. There were open metal shutes opening onto pipes that couldn't be closed, bathroom ceiling paint peeling and aircon/heating was not working properly. Housekeeping service was a bit bazaar - asked for my bed linen to be changed and it wasn't, and on one occasion as it looked like they... More

I had a really enjoyable stay here. Obviously the location is fantastic with easy access to restaurants, shopping and the Loop. Bar area in the lobby is nice and spacious and not too noisy where it is easy to enjoy a drink and have a conversation or watch sports. I also had a great experience in the fitness area where... More

This hotel has fantastic facilities. The rooms are comfortable and modern, with good televisions, showers, comfortable beds, and clean decor. The conference facilities, lobby, recreational areas, and everything are top-notch, as would be expected from a Westin. The service, is a bit less. Check-in took forever, with only two people working the desk, and seeming to take a very long... More