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The Westin Chicago River North

4.0 of 5 320 N. Dearborn Ave., Chicago, IL 60610
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#47 of 169 Hotels in Chicago
1,099 Reviews 4.5 of 5 stars
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The Westin Chicago River North
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The Westin Chicago River North
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1,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

There were a lot of things to like about this hotel and my stay. The location is excellent - it has some advantages over the Michigan Ave hotels where traffic on a weekend can be brutal. To me this is more accessible. The front desk staff was wonderful and helpful as expected. The room was very clean. Bathroom was large,... More

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Leicester
Top Contributor
116 reviews 116 reviews
52 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel as efficient as you would expect in Chicago. The large sized room was kept clean and well serviced during my stay, all the staff I met around the hotel were helpful and friendly and the location id GREAT for business and tourism alike. Only down-side was the food - excellent food is available elsewhere in Chicago but the food... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a conference and it was great. As nearly everywhere in America, the Internet is quite bad and not free, but other than that I liked the stay here. It's very close to the city center with a great position near everything you would need, including a lot of 7-11s, bars, restaurants and a bus stop to... More

Was this review helpful? Yes 1
Madison, Wisconsin
1 review
2 of 5 stars Reviewed 6 days ago NEW

I really did expect better from the Westin River North. I was in a room that used to be a suite, so I shared a door with my noisy neighbors. You really can hear EVERYTHING occurring next door. To add to my discomfort, the room (307) was directly across from the ice vending machine and the service elevators and had... More

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haifa
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located in a very nice part of the city, at a walking distance of numerous attractions. The room was quiet, comfortable, the bed was very good, There was some construction on the river, so we preferred a room without a river view. The only problem we had was getting a split receipt ( meaning two receipts ,... More

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Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello ishshalom, Thank you for your positive feedback about the Westin Chicago River North hotel and nearby amenities. I am sorry about your issue with splitting a receipt. Please contact me directly at your earliest convenience so we can rectify this issue. Thank you! Selawe Tau 1-312-321-7131 More

Belton, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall had a good experience with large, temperature comfortable room, and fast internet. The front desk staff are energetic and friendly. The only negative is that I opted for no maid service, they came anyway, and when I got home my sunglasses were missing from my suitcase which was open on the luggage stand

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello sfisher4, Thank you for your feedback regarding your stay. I would like the opportunity to discuss your missing sunglasses with you. Can you please contact me directly at your earliest convenience? Thank you! Selawe Tau 1-312-321-7131 More

Nashville
Top Contributor
86 reviews 86 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 nights over a long weekend. Room was very nice and clean. Just two of us with a king bed. We never tired of the view of the river and downtown architecture from our 9th floor room. Go higher if you can as the street sounds can be sleep disturbing if you're not used to it - the last... More

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Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello bdcdaddy, Thank you for your extensive feedback regarding your stay at the Westin Chicago River North. I am glad you were able to enjoy all of the hotel amenities, as well as the local attractions. We look forward to seeing you again soon! Regards, Selawe Tau More

Seattle, Washington
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a few days to do the tourist thing in Chicago. This Westin is really conveniently located right on the north end of Michigan Av. It was just as I expected of a Westin. Nice, friendly, efficient and a great place to stay. The view from our room was great. The room was well appointed, neat and clean.... More

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello Edmund1020, Thank you for your positive feedback regarding your stay at the Westin Chicago River North . I am glad you enjoyed our wonderful location, guest rooms, and friendly staff. We hope to see you again very soon! Regards, Selawe Tau More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Chicago River North is a beautiful property. The lobby area is very large and they have an outdoor patio area as well where you can admire the amazing architecture. We arrived around 2pm and our room was not ready (there seemed to have been a large wedding in house). The front desk agent kindly gave us some drink... More

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

Hello yapark, Thank you for your positive feedback and patience during your stay. I am glad you were able to see some of the many great attractions in Chicago even though your stay was short. We hope to see you again very soon! Regards, Selawe Tau More

Northern Ireland
Top Contributor
59 reviews 59 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights, Great location, great views from the hotel. Everything was what you would expect from a Westin. Staff really helpful, Great restaurant and loads of shopping close at hand. You won't be disappointed.

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

stevielatphoto, Thank you for your review. We are happy that you were able to experience the Westin and It's nice to hear that our associates made you feel welcome and look forward to you returning in the future! Please feel free to contact me if you need any assistance. We appreciate your loyalty. Regards, Selawe Tau More

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Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60610
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Chicago River North 4*
Number of rooms: 424
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin

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