We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

The Westin Chicago River North

4.0 of 5 Hotel   |   320 N. Dearborn Ave., Chicago, IL 60610 (Near North Side)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added The Westin Chicago River North to your Saves list
The Westin Chicago River North
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
86%
Ranked #41 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Steven M
  • Overview
  • Reviews (1,069)
  • Photos (295)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (204)
  • Location
  • More
true
Write a Review

1,069 people have reviewed this hotel

Traveler rating
    566
    363
    87
    31
    22
See reviews for
100
249
84
483
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Great stay at the Westin! Great location and is in walking distance to many of Chicago’s sites, restaurants, and bars. Service was very good, both in the center bar and especially in the Westin Workout. Sam Guiragossia is the trainer at the hotel who was very positive, high energy, knowledgeable, and extremely focused on creating a great atmosphere for customers.... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel location is really convenient. Two block from the train and the subway, across the street is the bus stop and there are plenty of restaurants an bars in the stress nearby the hotel. The staff of front desk is not really expert, they are not able to solve a guest issue easily, maybe they should have more training... More

Was this review helpful? Yes 1
Iowa City, Iowa
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room was very spacious and we had a great view of the river. There was a chaise lounge chair right by that window so it was wonderful to lay back and look at the river. Wifi was fast. Bathroom amenities were very nice.Refrigerator and coffee maker good. Lounge bar had good service and menu. Valet parking people were good.... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Love Westin's. Great location. If you workout, this is your hotel! See Sam Guiragossian (manager of the Westin Workout here). Sam designed a custom workout for me each day of my stay and couldn’t have been more attentive. Great attitude and very knowledgeable. Had some of the best workouts in recent years during my stay. I would stay again just... More

Was this review helpful? Yes 1
Selawe T, Manager at The Westin Chicago River North, responded to this review

Andrew E., You truly have made my day! Sam represents what the Westin is all about. Sam is a true ambassador of our hotel and the fitness community. Thank you for your kind feedback! I hope you continue to follow the plan that Sam created for you. Thank you and see you again soon. Regards, Selawe Tau More

Illinois
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, we took the El from O'Hare with just carryon the trip was great since we got into Chicago at 5:30pm and it would have taken forever to get downtown in a cab or limo. A short walk across the river to the hotel. Well maintained and comfortable, close to everything or a short bus or train ride to... More

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

IllinoisTravelnut, Thank you for choosing our hotel during your Chicago getaway. We are very grateful for your kind feedback and I look forward to seeing you again soon. I will also continue to encourage my team to give great recommendations to guests about our great city. Thank you, Selawe Tau More

UK
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the Sheraton in the past in Chicago and this trip, I was stopping over on a business trip and decided to stay at the Chicago River North. The hotel is a classic Westin – Very good quality, it is located close to all the main attractions. It is opposite the House of Blues, Dick’s Last Stand... More

Was this review helpful? Yes 3
Selawe T, Manager at The Westin Chicago River North, responded to this review

LondonTravelller999UK, Thank you for staying with us. I am glad that you enjoyed our location and amenities. If you have a moment, please email me at selawe.tau@westin .com so that I can make sure your room preference is highlighted for future visits. Thank you and hope to see you again soon. Regards, Selawe Tau More

Nevada
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at the Westin. Wanted to especially acknowledge Sam in the Fitness Center. Asked him a few training questions and led to much more very helpful advice than imagined. Also included follow-up information that arrived on my phone on my way home. Great customer service!

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Steve K, Sam has been a great ambassador of our hotel and I am happy that you had the opportunity to meet with him as he helped to enhance your workout. Westin is all about “Being Well” and I often direct hotel guests and employees to Sam for his fitness expertise. I hope you are keeping up with your program... More

Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Solid Starwood property. Older building but well maintained. Good service and very helpful concierge. Stayed here many times for business and keep returning. Full amenity package including restaurants, bar, larger than normal in hotel gym and nice top floor Club Room for SPG Members or Club Room bookings.

Was this review helpful? Yes
Selawe T, Manager at The Westin Chicago River North, responded to this review

Kirk, It was very kind of you to give such positive feedback about our hotel and amenities. I am excited to share with you that we will be going through a renovation at the end of 2014 to renew all of our guest rooms. Thank you and I hope to welcome you again soon to our property. Regards, Selawe Tau More

Zionsville, Indiana
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful beds!! Heavenly mattresses and sheets. Nice bath tub/shower. We had many so many dogs here and I never heard and of them in the rooms. Very quiet.. Friendly staff thank you so much for your kind hospitality. Perfect I will definitely be returning

Was this review helpful? Yes 1
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello L2bridges, Thank you for taking the time to share your recent experience. It was a pleasure to have you as our guest, and I'm delighted to hear you had such a refreshing visit. We hope to welcome you back again the next time your travels bring you to Chicago! Be well, Bryan W. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I gave this westin five stars. It Is well deserved as long as you have reasonable expectations (which seems to be the problem with some other reviews.). I have stayed here the past couple years during the International Housewares Show in March. This is likely the busiest and hardest time for the hotel to meet expectations as they are booked... More

Was this review helpful? Yes 1
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello Tandtenterprises, Thank you for taking the time to share such a detailed review of your current and past experiences with us. It's been a pleasure to have you as our guest over the past years and your kind words and loyalty certainly mean a lot to us. We look forward to seeing you again soon! Be well, Bryan W. More

Owners: What's your side of the story?
If you own or manage The Westin Chicago River North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Chicago River North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60610
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Chicago River North 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Starwood, Tingo, Priceline, Travelocity, BookingOdigeoWL, Hotels.com, TripOnline SA, Otel and Venere so you can book your The Westin Chicago River North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin

295 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (182)
Viewed
Room/suite (60)
Viewed
Bathroom (21)
Viewed
View from room (25)
Viewed
Pool/beach area (7)
Viewed
Dining (8)
Viewed
Hotel & grounds (23)
Viewed
Other (38)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (108)
Viewed
Amenities (22)
Viewed
Restaurants and Bars (16)
Viewed
Standard Double Room (38)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#24 Luxury Hotel in Chicago #31 Business Hotel in Chicago #33 Romantic Hotel in Chicago #60 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 
Number of rooms
424

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Chicago River North and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Westin Chicago River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer