We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Michigan Avenue Chicago

#102 of 178 Hotels in Chicago
GreenLeadersSilver level
Hotel website
Hotel deals
909 N. Michigan Ave., Chicago, IL 60611
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Michigan Avenue Chicago
Professional photos View all
Browse nearby
The Westin Michigan Avenue Chicago
Add Photo Write a Review

1,553 Reviews from our TripAdvisor Community

Traveler rating
    549
    479
    307
    128
    90
See reviews for
285
345
84
501
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1553)
  • Mar-May only
    (374)
  • Jun-Aug only
    (480)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (344)
All months
There are newer reviews for The Westin Michigan Avenue Chicago
See the most recent reviews
Fairport, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 9, 2008

I recently stayed at this hotel and was satisfied with everything. The check in staff was swift and very courteous. The rooms were appointed very well- with the exception of the lounge chair- it was kinda stuffed in the corner; but that was not a big deal. The bathrooms were ample and had tons of counter space. The drainage in... More 

Was this review helpful? Yes 1
ONTARIO
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed August 8, 2008

Stayed at the Westin Michigan Avenue, Chicago for 3 nights in July, 2008. I'm a Starwood Preferred Guest Member and booked the hotel via Hotel Website using the Cash and Points option. I used 4800pts and paid $90 cash per night. First off I would like to say that this hotel has a great location especially if your into shopping... More 

Was this review helpful? Yes 1
WLCSHR, Director of Sales & Marketing at The Westin Michigan Avenue Chicago, responded to this review

Thank you very much for your feedback. We appreciate knowing what areas we need to improve upon. The hotel orginally had a pool on the top of what is called the Main Building,but when the John Hancock Building opened in 1969,it reduced the amount of sunlight to only a few hours a day in the pool area and the also... More 

Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 6, 2008

For a so-called 4-star hotel the Westin Michigan Avenue leaves much to be disired. Upon check-in we were told the only rooms available were near the elevators and we should check-in later to ensure a room away from the elevators. We checked in four hours later and they put us right next to the elevators. The TV in our room... More 

Was this review helpful? Yes 2
WLCSHR, Director of Sales and Marketing at The Westin Michigan Avenue Chicago, responded to this review

Thank you very much for your feedback. We apologize that your guest stay was a disappointment. Regarding the TV's we are replacing the current TV's with flat screen TV's later this month and we have greatly expanded our channel selection. There is no excuse for a backed up toilet and we assume that since you were in touch with the... More 

Greater Cleveland
Level Contributor
291 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed July 29, 2008

I attended a conference at this hotel, staying for 5 nights. The hotel was clean and nice. I appreciated the great downtown location. I would definitely recommend this hotel. I had a special club room that had better decor than the regular rooms. The workout facility is really nice and overlooks city streets. The only complaint I really have is... More 

Was this review helpful? Yes 1
texas
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 29, 2008

We stayed at the Westin Michigan Avenue in late July 2008. This hotel is in a wonderful location and it is convenient to walk to everything! The staff at the hotel was so friendly and accommodating. The rooms were very nice and roomy. I would not want to stay anywhere else if I went back to Chicago! What a great... More 

Was this review helpful? Yes 1
Overland Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2008

Review by a Kansas City traveler Has to be one of best locations in the city. Rooms are efficient and comfortable, great beds. The fitness room had ample space and good well-maintained equipment. Liked the bar but did not have dinner in the grill. Concierge staff made great recommendation for restaurant.

Was this review helpful? Yes 1
Bonita Springs, FL
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 23, 2008

As the other reviewers stated - I too was a little skeptical after reading some of the other reviews. However, I got the best laugh out of the traveler who wanted a better view but overlooked a brick wall. The minute you arrive in the city - you can see the buildings are all pressed next to each other so... More 

Was this review helpful? Yes 3
London
Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 23, 2008

Great location if you want to shop till you drop as it's right on Michigan Avenue! Bar is good and busy with guests and people off the street. Room was large (2 x double beds) and clean. Unfortunately there was quite a lot of noise from the corridors when people were walking past talking - one of the first hotels... More 

Was this review helpful? Yes
Rochester, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2008

We have stayed at four Chicago hotels ( Ambassador East, Majestic, Drake, westin) in the year since my daughter started working in Chicago, this is the only one I would not recommend. We were put in room 1011, which is behind the elevator cable shaft. All night we heard what I call the "zipper in a dryer " sound, only... More 

Was this review helpful? Yes 1
Kansas City, KS
Level Contributor
2 reviews
5 of 5 stars Reviewed July 22, 2008

We stayed here for a girls weekend and it was perfect. GREAT location, good service, lovely rooms, reasonable prices. I would recommend to anyone traveling to Chicago who wants to stay downtown!!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

246 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (236)
Viewed
View from room (24)
Viewed
Bathroom (28)
Viewed
Room/suite (94)
Viewed
Hotel & grounds (33)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay