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The Westin Michigan Avenue Chicago

4.0 of 5 Hotel   |   909 N. Michigan Ave., Chicago, IL 60611 (Gold Coast)
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Ranked #85 of 169 Hotels in Chicago
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
bigbadbruins Quebec
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1,353 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Quebec
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

early check-in. friendly staff. free wifi in the room if you're a Starwood member (if not you can sign up and get the free wifi). Starbucks coffee in the room, a nice touch. the location can't be beat. only bad thing, no view from our room. but when you pay 100$ on hotwire, expecting a room with a great view... More

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New Jersey
Contributor
20 reviews 20 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check in was easy and our room was available early which was so welcome because we had been travelling all night. Even though this is a large business hotel it was very comfortable. The unbeatable location allowed us to walk to everything. I would stay here again. You must walk to the water and take the boat tour. The buildings... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for wonderful review and I am glad you enjoyed the view and surrounding. We hope to see you back in near future and thanks again for the comments. Be well Edyta More

Los Angeles, California
Top Contributor
128 reviews 128 reviews
62 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It's at the corner of Michigan Ave (aka Magnificent Mile) towards the north end. Great location for shopping and access to Lincoln Park. Hotel is directly across the street from the North Face store and across from mall housing Bloomingdales. Lobby is modern, bright and open. Room is updated and good sized. Bed is comfy heavenly bed and bath is... More

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

We appreciate your taking a few minutes to share your feedback with us regarding your stay. I'm happy to hear that you enjoyed our great location and service. We hope to see you back the next time you visit Chicago. Thank you for being our guest. Be Well, Shaun More

Senior Contributor
34 reviews 34 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent 2 nights at the Westin. We arrived at 1:00 and our room was not ready so they gave jus another room with a great view. No problems at all. Great location to the lake and shopping. We will return.

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

I'm so excited to hear that you enjoyed your room with a view and our great location. We look forward to welcoming you back on your next visit. Happy Travels, Shaun More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at this hotel. We decided to stay here based on price and location. The rooms are typical of this price range, clean and efficient. The location for shopping is ideal. The restaurant is fair, the bar is above average. Check in was very good. Concierge desk was unoccupied. Check out (at 5AM) was fair. The... More

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

We are happy to hear that you enjoyed the value our hotel offered you during your visit to Chicago. Our location along the Magnificent Mile is ideal for shopping and entertainment. I'm sorry to hear you had some trouble with valet service and will be sure to share your feedback with Standard Parking. Thank you for staying with us. Be... More

Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night in August 2014. We reserved a deluxe room but it was not ready at 4pm even though check in is at 3. They comped the internet, which is normally a $12.95 charge. The room itself was gorgeous. The bed and pillows were very comfortable. Bathroom is spacious and clean. There is a bathrobe in the... More

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

We appreciate your feedback and I'm happy to hear that you enjoyed staying with us. Many guests comment on the comfort of our Westin Heavenly Beds and Bath Products! We even have slippers to go with the robes if you'd like!! Thank you for being our guest. Warm Regards, Shaun More

UK
Top Contributor
60 reviews 60 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

On check in our room with king sized bed wasn't ready (at nearly 4pm) so we accepted a room with 2 queen beds and the receptionist seemed pleased to be able to give us a room with a view, which was nice. We usually rate the Westin very highly but this one was a bit of a let down. Our... More

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for sharing your feedback with us. I'm sorry that we did not have a king bed available for you, but glad to hear that the Front Desk Agent got you in a room with a view. We are looking forward to room renovations beginning in 2015! We hope you'll come back and see us again. Stay Well, Shaun More

New York City, New York
Top Contributor
117 reviews 117 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a wedding a couple of weeks ago. It was super expensive (ended up being ~$250 with taxes for one night) and didn't have many amenities. The room was small, although very clean. Next time, I would Air BnB Chicago, because that was a crazy amount of money to spend on something not worth it!

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westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for your feedback. We're happy to hear that you enjoyed your stay and were able to take advantage of a group rate to stay with us. Be Well, Shaun More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I worked with Melissa Moss from the Westin from the beginning of planning my trip through the day of the event. She was fantastic and attentive! Once we arrived, our entire group (from various parts of the country getting together for a girls weekend) were blown away. The entire staff from the valet to Shaun at the registration desk were... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you so much for great feedback. I will make sure we share with your comments with the team at Westin Michigan Avenue Be well Edyta More

Seymour, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful view of Michigan Ave. Great location for shopping, restaurants and Rush Street! 5 minute walk to the redline train to Wrigley Field. Free wifi to SPG Starwoods members. Wonderful front desk employees and housekeeping!! Very clean!! We loved our wked get away and loved our stay at the hotel. We will be back in November for Christmas shopping!!! I... More

Was this review helpful? Yes
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

I am so glad you enjoyed your stay with us and hope to see you soon. Be well, Edyta More

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Hotel Summarization (Beta)

What travelers say

  • Great location(30)
  • Water tower(10)
  • Very nice(9)
  • John Hancock(7)
  • Magnificent mile(3)
  • Friendly and helpful(3)

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N. Michigan Ave., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Michigan Avenue Chicago 4*
Number of rooms: 752
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago

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