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All 168 Chicago hotels

The Westin Michigan Avenue Chicago

4.0 of 5 Hotel   |   909 N. Michigan Ave., Chicago, IL 60611 (Gold Coast)
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68%
Ranked #87 of 168 hotels in Chicago
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
GAWhit Atlanta, Georgia
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1,284 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Westin was a nice hotel, with a good location, agreat view and superior service. I selected the hotel because they were the sponsor hotel for a race I was running. The whole staff was kind and supportive to runners. The highlight of the stay though was Chris the running concierge. He was in town just for the race and... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Thank you to the wonderful staff! I was in town caring for a sick relative when he passed away, the staff was kind enough to accommodate us by keeping me in the same room and extending the stay when the hotel was sold out one night. Thank you again to the front desk staff and management.

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Duluth, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Returning to the Westin as a Preferred Guest for a symposium was perfected with just a few appreciated perks: the complimentary bottled water, the free Wi-Fi and the late check-out. Not having to rush between sessions to check-out and drag the luggage about was priceless.

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Madonna L, Thank you for the delightful feedback! We appreciate you taking the time to share your enjoyable trip to Chicago and we look forward to the opportunity of welcoming you back. Be well, Kristin More

Klamath Falls, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was on a short business trip on my first visit to Chicago. All of the staff were terrific - very helpful and pleasant. The surrounding area is very clean & has many interesting historical places to visit. It's a tourist area and I felt safe enough to walk by myself in the evening. I would stay there again vs.... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi CONNIE W, Thank you for the great comments! We are delighted that you have enjoyed your visit and our location. We look forward to the opportunity of welcoming you back soon. Be well, Kristin More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW

We look forward to SPG hotels because of the heavenly beds. I think this Westin may be cutting corners. The bed was a bit of a hammock and the sheets were anything but heavenly. I think they've reverted to the 200 thread count sandpaper variety that are anything but heavenly. Location is great and staff friendly but I think it... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi dindee123, Thank you for the helpful feedback. We have notified housekeeping about your concerns about our Heavenly beds, and we have confirmed that all of our beds and sheets are Heavenly brand. We appreciate the information so we can consider making changes to our existing beds. Thank you and be well, Kristin More

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

We've been to Chicago many times and this is the first time at this Westin. The location is amazing. On the mag mile, can walk to the beach (use tunnel), quick bus to Lincoln Park Zoo, and endless eating options. The staff was super helpful - yep, forgot a tooth brush which they quickly supplied - a real one! We... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Lori181, Thank you for the great feedback! We are delighted that you have had such a wonderful time and we appreciate you sharing your positive story. We hope to have the pleasure of welcoming you back soon. Be well, Kristin More

New York
Top Contributor
57 reviews 57 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at this Michigan Ave Westin last week for a business trip for the second time. At check in it took the front desk person over 30 minutes to simply check me in. She had no idea what to do. I am a Starwood Gold member so all my reservation information and even credit card is in the reservation but... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi jfrao, Thank you for bringing this to our attention. We sincerely apologize that the front desk agent took too long to check you in. We have followed up with our management team to ensure that all of our new associates are properly trained and comfortable at the desk. We appreciate the information so we can improve. Be well, Kristin More

Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I haven't been to the Windy City in a number of years and decided to book a hotel close to my old stomping grounds when I needed to return for business. The room was expensive, even by my standards but the location is worth the after hours free time. Just steps from shopping on Michigan Ave, and a mile or... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Maximilian S, Thank you for sharing your experience. We are delighted that you have enjoyed our location and our associates. We hope to have the pleasure of welcoming you back soon. Be well, Kristin More

Charleston, South Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

Thank you Mr. Tommy, with Westin, for providing our family with excellent info on how to truly enjoy the "Chicago" experience. He pleasantly provided us many details on best places to go, how to get there, and other off the beaten path ideas...taking the "L" to the Cubbies game and experiencing Wrigley and it's neighborhood was the best ever. The... More

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westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Brian H, Thank you for the wonderful feedback. We are delighted to share your comments with Tommy and the rest of the team. We hope to have the pleasure of welcoming you back next time you visit Chicago. Be well, Kristin More

Chicago, Illinois
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Michigan Avenue turned out to be exactly what we were looking for in a downtown hotel. Not opulent (with its associated price tags) but very nice, very clean, quiet, comfortable beds, and a truly outstanding location - near Oak Street Beach, Michigan Avenue shopping, tons of great restaurants, etc. Couldn't have been happier with our choice, and will... More

Was this review helpful? Yes
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Jack N, Thank you for the great comments. We are delighted that you have enjoyed your experience and we appreciate you taking the time to share the aspects of your stay that you loved. We can't wait to welcome you back again soon. Be well, Kristin More

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Hotel Summarization (Beta)

What travelers say

  • Great location(30)
  • Water tower(10)
  • Very nice(9)
  • John Hancock(7)
  • Friendly and helpful(3)
  • Magnificent mile(3)

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N. Michigan Ave., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Michigan Avenue Chicago 4*
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago

180 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#19 Green Hotel in Chicago #23 Spa Hotel in Chicago #43 Luxury Hotel in Chicago #69 Business Hotel in Chicago #72 Family Hotel in Chicago #81 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. ... more   less 
Number of rooms
752

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