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The Westin Michigan Avenue Chicago

4.0 of 5
909 N. Michigan Ave., Chicago, IL 60611
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The Westin Michigan Avenue Chicago
Ranked #95 of 167 hotels in Chicago
3.5 of 5 stars 623 Reviews
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623 reviews from our community

What travelers say about this hotel
  • Great location(19)
  • Very nice(10)
  • Hotel staff(9)
  • Magnificent mile(6)
  • Flat screen TV(6)
  • Few blocks(4)
  • Water tower(4)
  • Friendly and helpful(4)
  • John Hancock building(4)
  • Navy pier(4)
Traveler rating
    177
    201
    138
    68
    39
Only show reviews for Family (90) | Couples (154) | Business (163)
Date Rating
Kitchener, Canada
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2012 NEW
1
person found this review helpful

This hotel was close to everything. It was very clean and the staff were helpful. Rooms were nice and the bed was great. More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 9, 2012

We were shown three rooms before we found a suitable one. The first was right across from the elevator, the second almost in the dungeon with a view of a concrete block. The room was adequate; had to ask for robes and extra towels. Only two were provided. Definitely not a "luxury" hotel. Walls very thin! My first disappointment with... More

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Lauren Parker, Manager at The Westin Michigan Avenue Chicago, responded to this review
May 10, 2012

Dear Susan R, We are sorry to hear your expectations were not met on your most recent visit with us. We do hope you will return and allow us to provide you with a truly refreshing and invigorating stay. Thank you for your feedback, we hope to see you again soon. Best regards, Lauren More

Wilsonville
Top Contributor
73 reviews 73 reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 5, 2012

Great location on north end of Michigan ave. Comfortable room, basic amenities. Excellent restaurant - food, wine, service. Typical big city rates. More

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Alexandria, Virginia
Top Contributor
64 reviews 64 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 3, 2012

I stayed at this hotel last week. The hotel is in a great location on Michigan Avenue and was close to where I needed to go during the day. As my cousin put it, who lives in Chicago, "you can walk East for a few blocks, but it you go too far, you are going to get wet." The service... More

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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2012

This is a flat out great hotel. Stayed here for a convention and it did not disappoint. Rooms are very nice with touches of class and comfort. The Westin beds are the best in the business. And the food for a large group of people was very good. More

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 3, 2012

Hotel was in a great location on Michigan avenue. I was with several friends sony was very convenient to walkout the hotel and shop and see the sights. Had a dinner at the steakhouse downstairs which was decent. Overall, this isn't the nicest Westin I have stayed in. The noise is an issue and also needs a bit updating. I... More

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Annapolis Maryland
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 2, 2012

We spent a long weekend at the Westin Michigan Avenue and came away with mixed feelings. On one hand, the empties from check-in to doormen to the server in the grill were extremely friendly and competent. On the other hand, the rooms (even on a Starwood Preferred floor) are a bit dated and small. The real downside was the WiFi... More

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See 8 more reviews by TouringLawyer for Chicago
Lauren Parker, Manager at The Westin Michigan Avenue Chicago, responded to this review
May 8, 2012

Dear TouringLawyer, Thank you for choosing to stay with us for your theater and shopping weekend, we are truly the best location for that kind of Chicago trip! We are sorry to hear about your experience with our wi-fi. However, we are grateful for the feedback and we are taking steps to improve it. We hope you will consider staying... More

Peachtree City, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 30, 2012

Awesome hotel in the heart of Chicago. Near many points of interest. Northwestern University, Fine dining restaurants, plenty of upscale shopping nearby, short walk to Lake Michigan, and of course the best Chicago Pizza!! I also dined in an excellent restaurant inside of the Hotel named "The Grill". One of the best filet mignon that I have ever tasted! More

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Pittsburgh, PA
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 30, 2012

The Westin Michigan Avenue sits near the northern end of the Magnificent Mile, steps away from all of the great Chicago attractions. You can walk to the shore of Lake Michigan in about 2 minutes. A multitude of shopping and restaurant options are all around you. And nearby subway stations can get you to museums, parks and stadiums very conveniently... More

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See 2 more reviews by RickInPittsburgh for Chicago
Lauren Parker, Manager at The Westin Michigan Avenue Chicago, responded to this review
May 2, 2012

Dear RickInPittsburgh, Thank you for your review. We are grateful for your loyalty to Westin and specifically our property. While our location and the Heavenly Bed cannot be beat, we pride ourselves on service and we thank you for taking notice. We look forward to welcoming you back again soon. Warm regards, Lauren More

New Zealand
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 29, 2012

Had a good stay at this hotel - It's a bit far from the convention centre but very handy to shopping and restaurants. I'd stay here again, as long as someone else was paying. More

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Additional Information about The Westin Michigan Avenue Chicago

  • Westin Michigan Ave Hotel Chicago
  • Westin Chicago
  • Chicago Westin
  • Westin Michigan Avenue Chicago
Address: 909 N. Michigan Ave., Chicago, IL 60611
Price Range: $$$

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