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The Westin Michigan Avenue Chicago

4.0 of 5 909 N. Michigan Ave., Chicago, IL 60611
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The Westin Michigan Avenue Chicago
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The Westin Michigan Avenue Chicago
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1,410 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, New York
2 reviews
5 of 5 stars Reviewed today NEW

A friend came into town so we stayed at the Westin Michigan Ave to get the true Chicago experience and I could not have been more pleasantly surprised. An expeditious check-in, along with a modern spacious room with a fantastic view added to the excellent service by the hotel staff. Living in Chicago I like to think I know the... More 

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Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed yesterday NEW

Very pleased with the service of this hotel. Set up appropriate dinner reservations for us on a Saturday which is not an easy task. Great location and nice people. Hotel had clean rooms and always love the Westin bathroom amenities.

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2 reviews
4 of 5 stars Reviewed yesterday NEW

the hotel is lovely, and our room had a spectacular view of downtown and Lake Michigan. I felt a bit hurried through check in at the front desk. Although all the accommodations were wonderful, hotel left me feeling un-welcomed. I chose not to stay at this hotel again on my last visit to Chicago, and took my chances and another... More 

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Colombo, Sri Lanka
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

An excellent 4* hotel in a great location towards the northern end of the magnificent mile. Check in was done efficiently even when there was a long queue. Not a huge lobby but reasonable seating if you needed to wait. Rooms are good sized, very clean and well equipped. Mini-bar did not have ant drinks but could be used as... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had a sisters weekend in Chicago to do some Christmas shopping on Michigan Avenue and the Westin was perfect. It was steps away from lots of shopping and restaurants. The room was nice and bed was very comfortable. All of the staff were extremely friendly. Parking on their premises was $67 so we parked at a public parking building... More 

Was this review helpful? Yes
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello, Thank you for the excellent feedback and positive comments about our Staff. We look forward to having the pleasure of welcoming you back. Be well, Edyta More 

New York City, New York
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is perfect for downtown exploring and shopping. Parking at the hotel was steep at $67 per day but we were able to find spots on the streets nearby every day and pay the meter via our smartphone which was very helpful. The room itself was very adequate and clean. It's been a long time however... More 

Was this review helpful? Yes
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello, I am glad you enjoyed your stay at Westin Michigan Avenue and thank you for the feedback about our staff. We look forward to having the pleasure of welcoming you back. Be well, Edyta More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had a sisters weekend in Chicago to do some Christmas shopping on Michigan Avenue and the Westin was perfect. It was steps away from lots of shopping and restaurants. The room was nice and bed was very comfortable. All of the staff were extremely friendly. Parking on their premises was $67 so we parked at a public parking building... More 

Was this review helpful? Yes
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello Thank you for the positive feedback. I am glad to hear that your enjoyed the location of our property and I hope to have the pleasure of welcoming you back. Be well, Edyta More 

Florence, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I am a very frequent traveler (90+ nights in hotels in 2014). My recent stay at The Westin on Michigan Avenue was my #1 stay of the year. Outstanding location to shopping and restaurants. Additionally, Stephen Kaczmarek went above-and-beyond with his customer service and room accommodations. It turned a night of business entertaining into a fabulous success and left a... More 

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westinmichave, Guest Relations Manager at The Westin Michigan Avenue Chicago, responded to this review

Thanks for sharing your feedback with us. I'm happy to hear that Stephen took great care of you during your stay and made it that much better. Comments like these coming from a frequent traveler like yourself are greatly appreciated. We look forward to seeing you back at our hotel in the future. Safe Travels, Shaun Director of Guest Services. More 

Portland, Oregon, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had never stayed in the city when I've been to Chicago... Always stayed w/family in the suburbs... What an amazing experience!! I was in for a family wedding, had my dog & was in a pinch... Kira was very helpful & lined up care for my dog for a short bit so I could attend the ceremony & reception...... More 

Was this review helpful? Yes
westinmichave, Guest Relations Manager at The Westin Michigan Avenue Chicago, responded to this review

Wow such great feedback regarding our Concierge Kira! Thank you for sharing your experience with us and I'm so excited to hear of the personalized service you recieved during your stay with us! We will be sure to recognize Kira for going above and beyond. Here at the Westin Michigan Avenue, we love our pets and make sure they are... More 

Hartford, Connecticut
Top Contributor
73 reviews 73 reviews
9 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Really nice Hotel close to Michigan Ave Shopping. Rooms are very nice and clean. The Hotel has a lot of friendly and caring staff that seems to go out of their way to help you with your stay or making reservations at restaurants and local attractions.

Was this review helpful? Yes 2
westinmichave, Guest Relations Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for sharing your experience with us. I'm thrilled to hear that you enjoyed your stay at our property and the service from our team. We look forward to seeing you again on your next trip to Chicago! All the Best, Shaun Director of Guest Services More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(30)
  • Water tower(10)
  • Very nice(9)
  • John Hancock(7)
  • Magnificent mile(3)
  • Friendly and helpful(3)

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N. Michigan Ave., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Michigan Avenue Chicago 4*
Number of rooms: 752
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago
Hotel Style:
#16 Green Hotel in Chicago
#23 Spa Hotel in Chicago
#46 Luxury Hotel in Chicago
#75 Business Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Family Hotel in Chicago

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