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The Westin Michigan Avenue Chicago

#97 of 178 Hotels in Chicago
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909 N. Michigan Ave., Chicago, IL 60611
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1 room 1 guest
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The Westin Michigan Avenue Chicago
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1,651 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed two nights for a wedding. It was our first time since becoming parents that we traveled without our 11 and 8 year old. We could have stayed with close family that lives in Chicago, but we decided to splurge for our first ever out of town weekend alone. Check in was fine but when we opened the door... More 

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Cleveland, Ohio
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When I arrived at the hotel I was instantly greeted by the door man. Check-in was quick. The room was lovely-- very modern and I especially liked the large screen TV. I did wish they had a wider selection of cable channels but that is a minor thing. The room was small but nicely decorated. Everything was nice and clean.... More 

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Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This Westin that used to be my favorite place to stay 10 years ago... It is not the same. The girls at the desk were kind of rude. My reservation was all messed up. Also I asked for a high floor and a room with a view and I didn't get either of those things. My room is extremely small... More 

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Seattle
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was what I would expect from a Westin, good staff who were very helpful and friendly, a clean and comfortable room that was well kept up, and in the top location spot in the city. My husband and I stayed here for a friend’s wedding that was also at the hotel so we got to see the service... More 

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Washington DC, District of Columbia
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30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The location and ease of access to amenities is incredible! Located on The Magnificent Mile and practically across street from Bloomimgdale's and Macy's as well as nearby couture and designer shops and boutiques! Delightful walk to Grant Park and The Art Institute with multiple opportunities for shopping and dining along the way! For those with limited time or physical challenges,... More 

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Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right across the street from the John Hancock building. Stayed here over a weekend and was able to walk around the magnificent mile with ease. We had brunch reservations at the Hancock signature restaurant the next morning so staying at this hotel made that very easy. Pros: - Great service - Centrally located next to all famous... More 

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The location is great, but i expected more for such an expensive price. The worst part is they charge for the internet!!! Dont they make enough money for their night rates already??!! Rooms are clean, simple and comfortable. I think wouldnt stay here again. Probably can get something cheaper for the same service.

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Orlando, FL
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15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a really nice hotel in a wonderful location. The room was updated and the Executive Club was a great place to have breakfast and snacks. The staff was extremely helpful and I would definitely stay there again.

Was this review helpful? Yes 1
Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Had not stayed at the Westin in Chicago in more than 20 years. Always loved it then and love it even more now. Updated lobby is extremely welcoming. Restaurant is great and staff is amazing. And what else can you say about the heavenly beds....does it get any better ? Great place to stay

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Surprise, Arizona
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything is about location, location, location. Westin has it, in spades! This aging property is strategically located on North Michigan Avenue. To be fair, the hotel is going through an extensive reno. We elected to stay on an upper floor for the Lake view and the following day (Friday) to make a VERY short walk to Oak Street Beach for... More 

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Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue Chicago, responded to this review

Thank you for your great review! We are thrilled that you enjoyed your stay! We hope that you are able to come back to stay with us sometime soon! Thank you and be well, Bonnee More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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