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The Westin Michigan Avenue Chicago

#84 of 182 Hotels in Chicago
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909 N. Michigan Ave., Chicago, IL 60611
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The Westin Michigan Avenue Chicago
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1,867 Reviews from our TripAdvisor Community

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Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is perfectly situated downtown. It's near shops, parks, and restaurants. Though, the hotel needs a make over. It's very old. We are used of Westin being so clean and modern but this one seems to be lacking charm. However, the service was good and the people were nice and friendly. They gave us champagne to celebrate the new... More 

Helpful?
Thank Bambie D
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were please with our stay and with the group rate it was very affordable. Amazing location! The doorman was so very helpful and offered suggestions of things to do. The food was good and our view from the 27th floor was not to be believed!

Helpful?
Thank Lori K
Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel in the heart of Chicago in the Miracle Mile. Very comfortable and conveniently located. Right across the street from the John Hancock building. I was impressed that despite the fact that we had made two separate reservations the hotel linked them together seamlessly. We also were in a newly remodeled room that was very comfortable -- although I... More 

Helpful?
Thank Edandel
New York City, New York
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is everything you'd expect from a Westin - heavenly beds and showers, clean rooms and public areas, and friendly staff. The floor I stayed on was recently renovated, and still had the smell of fresh paint. The new decor was chic and modern, although the view was nothing to rave about. Since I was traveling on business, I... More 

Helpful?
Thank TheDanTaylor
Council Bluffs, IA
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From check in to check out, and A+ experience! We arrived very early (8am), and they already had a room available for us so we could actually check in and not just store our luggage. We had a terrific breakfast at The Grill, a genuine, kind waiter and great food. The staff at the coffee shop kindly gave me ice... More 

Helpful?
Thank LoveBNMommy
Milwaukee, Wisconsin
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for a night with 4 other families and I was the group organizer/coordinator for this post-Christmas Chicago weekend. Everything in the process was so disorganized from reservations to room assignments. What was most annoying and heartbreaking was that the reservations department had confirmed that breakfast was included but when we got to the hotel, the manager said it was... More 

Helpful?
2 Thank iluvtraveling123
Madison, Wisconsin
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had an incredible time staying at the Westin Michigan Avenue last month. My daughter was celebrating her sixth birthday, and I was celebrating one as well. We booked the American Girl Package with the hotel, and were impressed with all the extra amenities that were provided to us. My daughter was thrilled! Everyone at the hotel was incredibly helpful... More 

Helpful?
Thank Melissa G
Marquette, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Westin on Michigan Ave. was lovely! The rooms were updated with new wall paper and fixtures. The beds were divine- brand new and very, very comfortable. The linens were top end, and the view we had of Lake Michigan was over the top! Staff was helpful and friendly. The facility was very clean. Only regret was there was no... More 

Helpful?
Thank Carrie S
Calgary, Canada
Level Contributor
142 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 616 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for 2 nights a couple of weeks ago and we chose the Westin for it's location, price & overall positive reviews. From O'Hare the taxi ride was approx. $45 (same as a shared van) & took about 25 minutes on a mid afternoon Friday. When we arrived to check in there was only 1... More 

Helpful?
3 Thank AlbertaChristiegirl
Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue Chicago, responded to this review

Thank you for your feedback. I do apologize for the displeasing aspects of your stay. I do want to inquire if you let anyone know about the smell and the noise? If so, we would have gladly moved you to a different room since we never want our guests to be unsatisfied with their room. I'm glad to hear that... More 

North Chicago, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

OH MY GOD, THIS PLACE WAS HEAVENLY!! My wife took me here for my birthday weekend Jan 31st, 2016 and we had an AWESOME experience, the kindness and love shown by the staff and the calming and stress relieving atmosphere in the room and I can't forget the beautiful view. This was Heaven On Earth!! Special Thanks To William for... More 

Helpful?
Thank SeanSoulMatesTrina
Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue Chicago, responded to this review

Wow! Thank you for your fantastic review and for choosing to celebrate your birthday with us at the Westin Michigan Avenue! Hopefully you will be able to come back to stay with us sometime soon! Thank you and be well, Bonnee More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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