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All 169 Chicago hotels

The Tremont Chicago Hotel at Magnificent Mile

3.0 of 5 Hotel   |   100 E Chestnut Street, Chicago, IL 60611 (Gold Coast)
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Ranked #113 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed 3 days ago
flypiggy St. Johns, MI
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685 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. Johns, MI
Top Contributor
59 reviews 59 reviews
41 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel Sep 4-6 while accompany my friend visit Chicago. The front desk staff is very friendly and professional. As a SPG Platinum Member, she updated my booking and I have an excellent view of Chicago skyline from my room. The bed is comfortable, and the room is quiet. This is very old hotel and the elevator... More

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La Canada, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Agree with most reviews of this hotel. The location cannot be beat - walking distance to restaurants, bars, shops, attractions or easy access to bus and subway lines. Located on a side street so a little quieter than most, which is nice. Hotel staff was pleasant and tried to be helpful whenever we asked but were not the caliber I'd... More

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Fairfield, Connecticut
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was recommended by a friend. I booked the hotel months in advance. Yet when I arrived they booked me for the musty dingy annex of the hotel. I told them the accommodations were not acceptable so they reluctantly moved me despite saying the main hotel was totally booked. I arrived late, hungry, but they had no food in... More

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Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Amatraveler55, I was disappointed to read your review of the hotel. The studio building of which you had booked is clearly noted on our website as adjacent to the hotel. I would be happy to discuss you stay in further detail if you would like. Please contact me directly. Warm Regards, Christine Wechter General Manager More

Paris
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

A Starwood property of this category made me have certain expectations. Upon arrival, was greeted correctly. The bellboy helped take our luggage upstairs. Upon seeing a corner room, I got excited. But upon closer inspection, I was let down - no coffee/tea facility in the room, the AC unit outside the window was incredibly noisy, the Wifi did not reach... More

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Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Relaxmax92, I apologize that your stay was not as expected. I am elated to let you know that we have just completed out high speed internet upgrade and everywhere within the hotel has connectivity and you now can select up to 5mb in your guest room. I would like to discuss the rest of your stay in detail. Please... More

Philadelphia, Pa
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location, one block from Rush St and tons of great restaurants, bars and shopping. It is also a relatively short walk to the lake and the Navy pier. This is not the nicest hotel in Chicago by a long shot but I've always gotten a clean room and great service. It is short on amenities but... More

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Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Brandolyn, Thank you for taking the time to review the hotel. We look forward to your return. Enjoy! Christine Wechter General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room was very small, there was peeling paint all over the woodwork, no ice bucket in the room. Very noisey ceiling fan but most hotels dont have ceiling fans in the rooms so that was a plus even with the clicking noise. The bed was very comfortable and the staff was very helpfull. For the price I paid I... More

Was this review helpful? Yes 1
Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Gerry D., Thank you for taking the time to review the hotel. We look forward to your return. Enjoy! Christine Wechter General Manager More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently traveled to Chicago for a trade show and sales calls and stayed at the Tremont. The location was wonderful and I was happy with the price that I paid. But...there were a few service issues that I would like to share. I spent a few days at the Tremont and needed to work in my room during the... More

Was this review helpful? Yes 1
Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Janet R., I'm so sorry that you had issues connecting to the internet. We just completed our upgrade to our internet service throughout the hotel. Please contact me directly to discuss your stay in further detail. Warm Regards, Christine Wechter General Manager More

Randallstown, Maryland, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel to any one. The lobby area smells like outside sewer, the room my husband and I was given had peeling paint around the ceiling vent and closet. The room did not have a ice bucket (most Motel 6 and Holiday Inn) provide every room with a ice bucket. We came in one night and... More

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Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Valerie M., Thank you for taking the time to complete a review of the hotel. I was a bit diappointed to read that you felt the carpet was ol as it was just replaced throughout the entire hotel this year. Please contact me directly to discuss your stay in detail. Warm Regards, Christine Wechter General Manager More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Overall great customer service but they did not tell us about the construction across the street. Once more they actually started very loud electrical work drilling into the ceiling right outside our door. I thought that was very poor planning. They did not even call up to warn us or ask if we'd like to be moved. After I called... More

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Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear LMSConcierge, Thank you for taking the time to review the hotel. I apologize that you were not informed of the construction a half a block up the street. We hoope to see you again soon. Please do not hesitate to contact me directly in the future. Warm Regards, Christine Wechter General Manager More

Santa Rosa Beach, Florida
Top Contributor
129 reviews 129 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spg platinum- This is an old place yet clean. Old smell in haul. Not awful just old. It's funky not brand new and sparkly. Staff are few yet friendly. Our suite windows opened and let the Chicago air in. I honestly have nothing bad to say. I liked the place. If you travel with an open mid expecting friendly service,... More

Was this review helpful? Yes
Christine W, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Dear Andrew_Destin, Thank you for taking the time to complete a review of the hotel. Our staff is very friendly and rooms are clean. We hope to see you again soon. Enjoy! Christine Wechter General Manager More

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Additional Information about The Tremont Chicago Hotel at Magnificent Mile

Address: 100 E Chestnut Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Tremont Chicago Hotel at Magnificent Mile 3*
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Also Known As:
The Tremont Chicago
Tremont Hotel Chicago
Tremont Chicago

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