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Millennium Knickerbocker Hotel Chicago

4.0 of 5 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
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#59 of 169 Hotels in Chicago
268 Reviews 4 of 5 stars
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268 reviews from our community

Traveler rating
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    112
    28
    9
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 2 nights in September, were in town for medical reasons and the hotel was ideally located for surgeon follow up and surgery center. Was very grateful to have such a great location and at a competitive price. However, make sure you review your bill extremely closely. My card I used to hold the hotel online, as... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Rooms were small in size but updated. The bathroom was the highlight with the tile shower and rainfall shower head. Lobby area was crowded at times and elevators needed attention. They were old and small. Overall visit was average, location was great being a block off Michigan Ave.

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Panama City, Florida, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed here for four nights and loved it. The staff were friendly, rooms were nice and clean, and it is in the perfect location. The cost was half of the price of the hotels in the same block. We would certainly book here again.

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Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Knickerbocker is in such a great location that you might be able to overlook some of it's shortcomings......our King room was really small with just barely enough room to walk around the bed; the bathroom was updated with granite and a rain shower, but the water pressure wasn't great (I had to rinse my hair for 5 minutes-and my... More

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Quebec
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not a bad thing to say about our 2 nights stay. Great location. Friendly staff. Live music (piano) in the lobby both nights. We had a partial view of the lake. Not the best but we got a deal on Hotwire so I wasn't expecting a room with a view. Got there early (11AM) and the room was ready. Free... More

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel was nice, but not great. Rooms were big and open, but the hotel only has 12 floors so not a good view of anything. Great location, right in the middle of everything. Rafael created an excellent experience for us, he was extremely accommodating to our needs. Would come back because of his service!

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London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My room where clean and quiet, bathroom are ok but the water pressure in the shower are very low. Staff where friendly but sometimes a bit snobby. Lifts are a bit old and noisy. This hotel do not offer room service.

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Gus E, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt rooms were “quiet and clean”, but naturally disappointed that you felt our staff was “snobby”. This is an area that we are extremely passionate about and work at daily to continuously keep improving. Thank you again for... More

Hove, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Amazing hotel, real old world charm, excellent location, staff so welcoming, every staff member helpful with any questions. We had a problem on first night as no bath in our room, instantly solved and we were relocated to a wonderful room. We travel from the UK to the U S every year and have experienced many hotels, Millenium will be... More

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Gus E, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, We love to read the praises of our recent visitors and we thank you for taking time from your day to share your experience. It is glad to know you think we have an “Amazing” Hotel and it I am pleases me to hear our staff was able to quickly accommodate your request for a Bathtub. We cannot... More

Elkhart, Indiana
Top Contributor
123 reviews 123 reviews
55 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Room is quite small but comfortable and clean. Hotel is charming. Everything is clean and nice. Staff are friendly and helpful. Location is great. It's just across the road from the Drake. Overall recommended.

Was this review helpful? Yes 1
Gus E, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for your recent review and thank your for the kind words about our staff. My team and I look forward to the opportunity to welcome you back in the very near future to the Millennium Knickerbocker Chicago. Yours in Hospitality, Florencio Ferrao General Manager More

Gilbert, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

It is definitely an older hotel and while the rooms have been updated at some point in time, they showed their age. And it took FOREVER for the water to heat up - ironic when they have a "save the environment" program encouraging reuse of towels when guests are wasting so much water waiting for it to warm up! I... More

Was this review helpful? Yes 1
Gus E, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share with us your feedback from your recent stay. We greatly appreciate your positive comments about our hotel location. We also want to thank you for sharing what you liked least about your experience, as this will help us to improve in the areas you addressed above. Again, thank you for... More

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Additional Information about Millennium Knickerbocker Hotel Chicago

Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Millennium Knickerbocker Hotel Chicago 4*
Number of rooms: 306
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Also Known As:
Millennium Knickerbocker Chicago
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago

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