We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Millennium Knickerbocker Hotel Chicago

Hotel website
Hotel deals
163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
Offers & Announcements
Book Now & Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Millennium Knickerbocker Hotel Chicago
Professional photos View all
Browse nearby
Millennium Knickerbocker Hotel Chicago
Add Photo Write a Review

456 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    187
    186
    51
    21
    11
See reviews for
80
167
25
73
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (138)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (66)
All months
Oakland, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

Spent a weekend for a family wedding. Old, classic hotel. Wi-fi charges per device, and after I paid for 24 hours, I didn't even get that - asked to re-pay the next morning. Needed 4 quarters for a dollar for a bus, and the front desk & restaurant had no change, or said they did not. Had to go to... More 

Was this review helpful? Yes
Tony M, Director Of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Forb1, I am sorry you did not find our services and property up to our standards. We are always looking for ways to improve and value your feedback. As stated in your review, the building is classic, being built before many of the city buildings surrounding us. We find that part of its charm however other individuals have different... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is conveniently located near Michigan Avenue and many shops and restaurants. There is a nice lounge one block over called the Signature room with a view of the Chicago skyline. The rooms were clean and well decorated. The breakfast in the lobby was average, nothing special.

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear JacobAdam, Thank you for review and I agree with you that we have a great location. We are close to shopping, restaurants and entertainment. I will pass on the information regarding you satisfaction with the room cleanliness to our housekeeping, who is always appreciative when they hear our guest comments. Warm Regards, Tony More 

Florida
Level Contributor
145 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nothing to complain about MK. The location is good, the servive was attentive and good for what we needed (which wasn't much, by the way) and the rooms were just fine, clean, I mean, it's not extreme luxury, but we had a good stay and everything went well.

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day MoItaly, Thank you for taking the time to post your feedback. We are glad you enjoyed your stay at the Knickerbocker and Chicago. Most of our guests find it very convenient to be able to walk to most of the major shopping on Michigan Ave, beach and entertainment. We look forward to welcoming you back in the near... More 

Dubai, United Arab Emirates
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

What a disappointment this hotel has become. I am surprised that Millennium management do not take more interest in the standards of this property. Whilst it does have a fine location, that is where anything positive ends. The check-in clerk was dismissive, perfunctory and churlish. His first words were "Photo ID and credit card". Whatever happened to "Welcome"? Or "Thank... More 

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day Global Trekker74, I was concerned however by your comments about lack courteous behavior by our staff. Excellent service from an engaged staff makes all the difference and we have extensive training and retraining to ensure all employees understand that. So apart from sharing your comments with all department heads I have instructed our Front Office Manager to schedule... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

My boyfriend surprised me with a trip to Chicago, our first time visiting the city. We booked 3 nights in a King room. We were supposed to arrive Friday afternoon and check out Monday afternoon. Due to working late, we arrived at the hotel at 1am on Saturday. The front desk representative told us they booked our room to someone... More 

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear AMT21234, I was sorry to hear of your poor experience here at the Knickerbocker. We take these situations very serious. I am sorry this incident was not handled to your expectations and not escalated to the Front Office Manager or myself during your stay so that we may have assisted on a resolution. I will research with whom you... More 

Green Bay, Wisconsin
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My recent 4 night stay at this hotel was a mixed bag of ups and downs. It took at least 15-20 minutes for the agent to check me in because of slow computers. I had called earlier to request a room far from elevators and on a high floor. After the long wait I was informed that the room was... More 

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day Dianne1228, Thank you for your feedback and please know that we are reviewing the issues you encountered during your stay. We will be creating a plan of action to rectify the ones we are able. I apologize there was an issue with the computer system during your check in period and the incorrect room was originally blocked. I... More 

Brookfield, Wisconsin
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location 1/2 block from Michigan Avenue, classy lobby bar, convenient restaurant for breakfast or just a quick coffee. Service is great, rooms are clean and modern. Didn't have a view, but when in Chicago, you aren't in your room much any way! Walk to Bloomies, Lake Michigan, Tavern on Rush, Water Tower Place....

Was this review helpful? Yes
Tony M, Director Of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Michelle L.., Thank you for your kind words. I was glad to see that you enjoyed the hotel and hopefully we will be able to welcome you back again in the near future. Warm Regards, Tony Maccio Director of Rooms More 

Nottingham
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at about 1 p.m. and had no trouble in being allocated a room. Asked for a nice room which we we got (room 320). Had a street view and, through a gap between the buildings, could just see the lake. The furnishings in the room were a bit "tired" but it was clean and the bed comfortable. (we... More 

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day RWMNFG, Thank you for taking the time to post your feedback. We are very happy you enjoyed your stay at the Knickerbocker. Our dedicated staff appreciates your comments and we look forward to welcoming you back. Warm Regards, Tony Maccio Director of Rooms More 

Brookfield, Wisconsin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was great. The service was great. The lobby area is very classy. When we got to our room, we were disappointed. Realizing that the hotel is older, we did not expect a huge room, however, it was only large enough for the queen size bed and a bedside table on each side. I have never seen such a... More 

Was this review helpful? Yes 1
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day Betty S, Thank you for taking the time and posting your feedback, it helps us improve our services and amenities. Being a historic property our room sizes and shapes vary greatly. The views are of course dictaed by the surrounding city buildings. If you decide to give us another opportunity, please feel free to express your desire of... More 

Geneva
1 review
5 of 5 stars Reviewed 1 week ago

Millennium Knickerbocker was an exxcellent choice for a 3-days visit in Chicago. Its location was just perfect, at walking distance from Chicago river. In addition, North bank of the river is perfect for bars and restaurants. We spent a wonderfull and relaxing time in this gig city. The hotel itself is perfect, clean, nice rooms and the personal (especially at... More 

Was this review helpful? Yes
Tony M, Director of Rooms at Millennium Knickerbocker Hotel Chicago, responded to this review

Good Day Le_Lezard, Thank you for your kind words regarding our hotel, location, team and our City of Chicago, I am so happy that you enjoyed your stay with us and hope you will return in the future. I will share your praise of the bar team with them! Have a wonderful day and Thank you again. Warm Regards, Tony... More 

Questions? Get answers from hotel staff and past guests. Ask a question

572 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (7)
Viewed
Room/suite (14)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (432)
Viewed
Amenities (32)
Viewed
One-Bedroom Suite (86)
Viewed
Restaurants and Bars (35)
Viewed
Standard Double (75)
Viewed
Standard King (69)
Viewed
Superior King (74)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Room/suite (16)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (5)
Viewed
Dining (1)
Viewed
Other (30)
Check In Check Out
Price Your Stay
Hotels you might also like...

Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay