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Millennium Knickerbocker Hotel Chicago

4.0 of 5 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
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Millennium Knickerbocker Hotel Chicago
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Millennium Knickerbocker Hotel Chicago
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351 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is fun as well as conveniently located near Michigan Avenue. The large lobby bar is lively and beautiful. Many times they have live music around the baby grand. There are also small quiter areas to sit very near the bar as well as messinine seating. Love staying here!!

Was this review helpful? Yes
Velma W, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share with us your feedback from your recent stay at the Millennium Knickerbocker Hotel. We greatly appreciate your positive comments about our lobby bar. We look forward to welcoming you back again very soon! Yours in Hospitality, Velma Wong General Manager More 

Neenah, Wisconsin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm not sure how the app Travelzoo gets their inventory, but the app posted a $85/night rate and upon arrival, I was told that they could not honor that. The front desk man was very slow and told us a rate, much higher, and then recanted that rate and said, oh that's not available either. It felt like we were... More 

Was this review helpful? Yes 2
Velma W, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for your recent review. I apologize about the confusion in regards to our Travelzoo promotion. In order to receive that nightly rate you would have had to book through Travelzoo directly. My apologies if this wasn’t explained properly. Please contact the hotel directly so that we may offer a refund for your wifi charges. Yours in... More 

Seattle
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a break in tradition for us. With travel accounts, we usually stay at one of two brands that have several properties on and around Michigan Ave. This time, I wanted to try a hotel with a different feel. The property is about 2 blocks from Michigan Ave - and close to Lakeshore Drive; so well situated. It definitely... More 

Was this review helpful? Yes 1
Velma W, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for choosing the Millennium Knickerbocker Hotel during your recent trip to Chicago. We are happy to hear that you enjoyed your stay and that you found the concierge and bellman to be “terrific”. We hope you will return to the Millennium Knickerbocker Hotel upon your next trip to the city. Yours in Hospitality, Velma Wong General... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Millennium Knickerbocker in July 2014 and we loved it. Were very pleased with our room after reading many negative reviews. It was clean, tidy, spacious and had a nice view too. The staff, especially the Manager Sam, were wonderful. Its location is outstanding. If you want to shop the Magnificent Mile, you are... More 

Was this review helpful? Yes 3
Velma W, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay with us! Thank you for your review and we are happy to know that you enjoy our location. We look forward to welcoming you back in the near future! Yours in Hospitality, Velma Wong General Manager More 

Birkerod, Denmark
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in the Knickerbocker on three different occasions (every time with kids) and we love it. Easily the best hotel we have stayed in in Chicago (10+ trips). Very nice and spacious rooms and you can't beat the location. Every time we have needed the staff they have been nice and very helpfull. One time they even got... More 

Was this review helpful? Yes 2
Velma W, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to leave a review on your recent stay. We are thrilled to hear that you think that the Millennium Knickerbocker is the best hotel in Chicago. Our staff takes pride in committing to providing helpful and good service for our guests. We look forward to having you stay with us again in... More 

Owensboro, Kentucky
Top Contributor
90 reviews 90 reviews
43 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here a few years back when in town for business. The room was small and old overlooking the alleyway with a hefty price tag. I wasn't too impressed with the room but the location and service was excellent. The valet parking and good information from the front desk was impeccable.

Was this review helpful? Yes 3
Florencio F, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for your review. We are delighted to hear that you felt the location and service was “excellent”. My team and I look forward to welcoming you back the next time you’re in Chicago! Yours in Hospitality, Florencio Ferrao General Manager More 

Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed in one of the suites here, the room was nice with a soaking tub, location was great near main shopping strip. Unfortunately that's where it stops. There was no concierge to help us with planning activities, lucky we had trip advisor to help You have to pay to use Internet!!! The staff in general were absolutely useless ,... More 

Was this review helpful? Yes 4
Florencio F, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for your review on trip advisor and we are happy to hear that you enjoyed our location. We sincerely apologize for the inconvenience that you experienced with our staff. Your comments are not taken lighting and proper measures were taken. I regret that you were unhappy with your stay at the hotel. Next time you’re in... More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed here this past summer when in town for the Orioles vs Cubs games. First off, the location is wonderful! Just a few steps and you're on the Magnificent Mile or over by the beach/lake area. The bus was easy to catch when we needed to get somewhere and right around the corner. The closest El... More 

Was this review helpful? Yes
Florencio F, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. We are happy to read that you enjoyed your spacious room. We have taken your comments regarding our elevators seriously and do have stairs on all levels for our guests. We apologize for the inconveniences you experienced. We hope that we can provide you with a more memorable stay next... More 

Los Angeles, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 26, 2014

I went to see my daughter in Chicago and see the city. My first time outside of O'Hare Airport. When we arrived, the staff was great, but my wife had made a reservation for two rooms, one under our name and the other inadvertently ended up under my (soon to be) son in law's name. As I was unaware of... More 

Was this review helpful? Yes 6
Florencio F, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, We sincerely apologize for the inconvenience that you experienced. While it is a rare occurrence, we proactively try to make every guests stay as memorable as possible. We spoke with the front desk staff about this issue and took necessary action. We hope that we can make it up to you next time. Yours in Hospitality, Florencio Ferrao... More 

Senior Contributor
39 reviews 39 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 20, 2014

I have to say checking into this hotel we were greeted warmly and then it was kind of a disaster. The woman said you booked through Expedia? Which Zi did not I used AA miles, what difference does it make?After 3 attempts to register our CC they finally just gave us the keys and let us go to the room.... More 

Was this review helpful? Yes 3
Florencio F, General Manager at Millennium Knickerbocker Hotel Chicago, responded to this review

Dear Guest, I am glad to read that you were greeted warmly. As we strive to provide our customers with excellent service and accommodations, comments like yours enable our continuous pursuit of improvement in our services and facilities. We certainly will take time to address these issues and hopefully change your mind next time you consider staying with us in... More 

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Additional Information about Millennium Knickerbocker Hotel Chicago

Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $
Hotel Class:4 star — Millennium Knickerbocker Hotel Chicago 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Millennium Knickerbocker Chicago
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago
Hotel Style:
#5 Best Value Hotel in Chicago
#34 Luxury Hotel in Chicago
#49 Romantic Hotel in Chicago
#72 Family Hotel in Chicago
#73 Business Hotel in Chicago

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