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The Drake Hotel

4.0 of 5 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611
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The Drake Hotel
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The Drake Hotel
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1,958 reviews from our community

Traveler rating
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    221
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    61
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manningham, Australia
1 review
2 of 5 stars Reviewed yesterday NEW

We attended a conference and extended our stay to take in some of the experiences of Chicago. During a 7 night stay we suffered a number of problems: The electronic key cards had to be recharged a number of times. The room was missed of the cleaning schedule twice and we had to raise a complaint with housekeeping in order... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The Drake , which I have stayed at many times, has a terrific locatiuon, right on the Magnificent Miloe and the Lake. Rooms are lovely and spacious. One of the most outstandiung attributes is the Drake's in-house reservation service. II was fortunate enough that I had an agent, whose name is Nedal. Booking for me was extermely difficult because of... More

Was this review helpful? Yes
Oakland, Michigan
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has old charm as all others said. The location is amazing as it is just steps away from the lake and it's right on the Magnificent Miles. We went out to walk along the shore in the morning. Its location encourages people to get out and enjoy the lake. The Breakfast buffet at the Bro was good although... More

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Amman, Jordan
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location plus all this lovely comfortable rooms I just admire this hotel ,the staff are professional and helpful and the room is very clean and fresh, you should try the seafood restaurant ,, over all ...i love it

Was this review helpful? Yes 2
Kathryn D, Manager at The Drake Hotel, responded to this review

Dear Ahmad A, Thank you for your review of your stay here at the Drake, I am very glad you enjoyed it, including the corner suite you had, the service of my team of staff and the Cap Cod Room. We look forward to welcome you back. Sincerely, Kathryn Day Hotel Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

All things went smooth for the whole weekend. Wedding reception was amazing. EVERY staff member was very courteous and helpful. The room was large and very clean. The atmosphere in the lobby was one of relaxation. Would definitly come back for a weekend.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kathryn D, Manager at The Drake Hotel, responded to this review

Thank you Dave P for your review of your recent stay with us at the Drake Chicago. I am thrilled you had a wonderful time at the wedding your attended with us and that you will return. On behalf of myself and my entire team, I look forward to the opportunity to welcome you back very soon. Kind regards, Kathryn... More

Wiesbaden, Germany
Top Contributor
60 reviews 60 reviews
60 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Drake has a great location, but we found its rating on its laurels and the glamour of its old world charge. It definitely needs some upgrading especially when it comes to the bathrooms. Upon arrival we had to carry the luggage ourselves to the reception on the first level as none of the bells boys showed any reaction to... More

Was this review helpful? Yes 2
Kathryn D, Manager at The Drake Hotel, responded to this review

Dear Jbps, Thank you for your review of your recent stay with us, I am extremely disappointed that you had such a poor experience upon arrival and at check in and would like the opportunity to speak to you personally at your convenience. I can be contacted directly at the hotel at 3129324505. I have also passed on your comments... More

Frisco, Texas
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I traveled to Chicago on business this week, and was excited to stay at the famous Drake Hotel. I was surprised that it was the only hotel within my $225/night per-diem, and the folks at the local office were impressed. Well, my room was tiny, the wallpaper was peeling off the bathroom walls, breakfast was exorbitant, and wifi was not... More

Was this review helpful? Yes 1
Kathryn D, Manager at The Drake Hotel, responded to this review

Dear Ms Krista_T92, I am sincerely sorry you had such a poor experience with us at the Drake Chicago, including the quality of your room, the cab service in the morning and the failure of us to change the linens on the third day. I would like the opportunity to speak to you personally with regards to this stay, so... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

beautiful place located conveniently near micigan avenue service great beautiful bar with high tea and jazz at night. I have been staying at the drake hotel for 45 years the service is great the hotel is just beautiful many great amenities like a love seat in the elevator beautiful flower arrangements in the lobby and the bar my wife and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Kathryn D, Manager at The Drake Hotel, responded to this review

Dear Mario, Thank you for your wonderful review and your loyalty to the Drake over the past years, your mention of our Jazz evening, our famous afternoon tea served in Palm Court and the amenities of our hotel. I look forward to welcome you back very soon. Kind regards, Kathryn Day Hotel Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Drake is truly a beautiful hotel situated in an excellent area for experiencing downtown Chicago. Unfortunately the general service we received was rather poor for this standard of hotel. At breakfast ,service was slow and tables were not cleared. On returning from dinner on our first night to enjoy post dinner drinks in the beautiful lounge area it was... More

Was this review helpful? Yes 1
Kathryn D, Manager at The Drake Hotel, responded to this review

Dear Lilypots, Thank you for taking the time to review your experience with us at the Drake. I am extremely disappointed that you had such a poor stay with us and the service was not up to standard. I would like the opportunity to speak to you to so as to apologize in person, especially with regards to the incident... More

Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I hadn't stayed at The Drake for several years, thinking the rates were just too high, but they are really not. They are very comparable to other nearby similar hotels From the moment you walk in, you will be impressed. A fresh seasonal floral arrangement will be one of the first things you see as you walk up the steps... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Kathryn D, Owner at The Drake Hotel, responded to this review

Thank you Mike M for your review of your stay with us at the Drake. We hope to see you again soon as a guest. Kind regards, Kathryn Day Hotel Manager More

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Additional Information about The Drake Hotel

Address: 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Drake Hotel 4*
Number of rooms: 535
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Also Known As:
The Drake Hotel Chicago
Hilton Hotels Chicago
Chicago Drake Hotel
Drake Hotel Chicago

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