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The Willows

2.5 of 5 555 West Surf Ave, Chicago, IL 60657-6020
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Certificate of Excellence 2014
The Willows
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The Willows
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403 reviews from our community

Traveler rating
    195
    166
    27
    11
    4
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119
119
36
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
1 review
5 of 5 stars Reviewed 1 week ago

We were here from 10-10 to 10-13-2014. Everything about this hotel is excellent! Comfortable bed, super nice room, fantastic coffee, accommodating staff, very pretty and safe area, close to plenty of stores and restaurants. Meet Nancy when you come! She's super!

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this as a bit of a last minute panic, the staff were all very friendly and helpful, the room was clean and modern and the beds were amazing, I didn't have breakfast at the hotel but it looked basic. There are plenty of great places to eat not 5 mins from this hotel and lots of interesting shops.... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't go wrong if you decide to stay at The Willows Hotel in Chicago. It is located in the heart of Lincoln Park/ Lakeview on a quiet street just a few feet from the Clark & Broadway shopping area. It's an easy walk from public transportation and the Lake front, as well as many of the Lincoln Park attractions... More

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff went above and beyond to make my stay special. I felt like everyone went out of their way to give me the royal/rockstar/bridal treatment. It really made me feel special all weekend and helped keep me stress-free. I would recommend this hotel in a heartbeat. To single out someone - Ben really stood out to me as providing... More

Was this review helpful? Yes 1
Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a fantastic stay at the Willows Hotel in Chicago! It is located in our favorite neighborhood Lakeview/Lincoln Park and nestled in a residential area that makes you feel like you are part of the community. Everyone working in the hotel were very nice and greeted you including the maids which was a nice touch. The hotel was very... More

Was this review helpful? Yes 1
Bellevue, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have been visiting Chicago at least twice a year since 2003 when our son began attending De Paul. After staying at several different hotels including one on North Michigan, we settled on The Willows. We have been staying there ever since; even if we are visiting friends in the south suburbs. One issue - bring your... More

Was this review helpful? Yes 1
Kalamazoo, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best hotel experience in Chicago ever! Everyone was so helpful, friendly, and competent. They go the extra mile for their guests. We will stay here next time we are Chicago for sure. Love the neighborliness and the neighborhood.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Needing a hotel in Chicago this week, most being "sold out," I stumbled upon The Willows! What a "gem" The hotel is located in a delightful neighborhood, within walking distance to great restaurants and stores. The rooms are small, but very clean and comfortable. Parking was more than reasonable at $22 a night. The price included in/out privileges What impressed... More

Was this review helpful? Yes 1
Cleveland, Ohio
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 9, 2014

The hotel is located in a very nice neighborhood, in walking distance to shopping and restaurants. When you arrive in the charming lobby, you are greeted by friendly staff, coffee and cookies. The rooms are clean and comfortable. It is an older hotel, but has warmth and character. The continental breakfast in the morning hits the spot. Every employee that... More

Was this review helpful? Yes 4
Los Angeles, California
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2014

We were also in town this weekend getting a student settled in at DePaul. Like the previous review mentioned the location is excellent, on a charming street but near everything the neighborhood has to offer. Close to the park, lake, and zoo, plus steps away from tons of restaurants of every style and taste. The room was bigger than one... More

Was this review helpful? Yes 2
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Additional Information about The Willows

Address: 555 West Surf Ave, Chicago, IL 60657-6020
Phone Number:
Location: United States > Illinois > Chicago > Lakeview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Willows 2.5*
Number of rooms: 55
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Also Known As:
The Willows Hotel Chicago
Willows Hotel Chicago
Willows Chicago

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