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Sheraton Chicago Hotel and Towers

4.0 of 5
301 East North Water Street, Chicago, IL 60611
Hotel amenities
Ranked #74 of 166 hotels in Chicago
4.0 of 5 stars 975 Reviews
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975 reviews from our community

What travelers say about this hotel
  • Navy pier(34)
  • Michigan avenue(20)
  • Great location(19)
  • Very nice(18)
  • Room service(14)
  • Club lounge(11)
  • Valet parking(10)
  • Magnificent mile(8)
  • High floor(8)
  • Fitness center(8)
Traveler rating
    316
    312
    190
    101
    56
Only show reviews for Family (170) | Couples (225) | Business (319)
Date Rating
JMAChicago
Chicago
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed February 2, 2012

This hotel is palatial, both for better and worse. The location is a plus, since it's close to downtown Chicago and is just a couple of blocks from the shopping on the Magnificent Mile. But it also feels oddly isolated, especially at night, because it's surrounded by wide streets and overpasses. Our room had a nice partial view of Lake... More

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qtrready
new orleans, louisiana
Senior Contributor
32 reviews
43 helpful votes
5 of 5 stars Reviewed February 2, 2012
1
person found this review helpful

Was there for a conference for four nights. Execellent view on concierge level. Close to everything. People were nice. Not a single complaint. Expensive, but someone else paid More

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Hardik V
Mumbai (Bombay), India
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed February 1, 2012

I stayed at The Sheraton , Chicago on the 4th of July weekend. Its a big hotel with good amenities. The best part is the location as its bang in the middle of downtown Chicago. The rooms are fairly good. I had a river facing room on a higher floor so the view was great. I could see the 4th... More

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MamaBruff
Joplin, Missouri
Senior Contributor
27 reviews
19 helpful votes
5 of 5 stars Reviewed January 31, 2012

Why we chose this hotel: We were going to Chicago to attend the Strictly Sail Show at the Navy Pier. After checking reviews on Trip Advisor (ALWAYS do this first!), we booked our room directly with the Sheraton by phone. It was the "show" hotel, so we were given the "show" rate at booking. (a free shuttle provided by the... More

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Len B
Grand Haven
Reviewer
3 reviews
5 of 5 stars Reviewed January 30, 2012

My wife and I stayed for one night prior to attending the Strictly Sail Show at Navy Pier. We found the hotel via the Strictly Sail web site, which had an arrangement with the Sheraton Towers hotel. We upgraded to a 'Deluxe' room, which overlooked the Chicago River facing west. The Club Room was very nice, with a nice selection... More

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SheraPrincess0fPower
DeWitt, Michigan
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed January 30, 2012

I was traveling alone on business and felt very safe in the hotel. The fitness facilities were FREE, which is fairly rare in the city, so much appreciated. :) There were a few different places to grab food within the hotel and a really nice Japanese place a two minute walk out of the front door. The staff were very... More

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diver323
michigan
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed January 30, 2012

We booked our room through SPG.com and were offered an upgrade. The room was fabulous as was the view! It was in a great location. The shuttle to the strictly sail event at navy pier was great although probably didn't run often enough. The club lounge was fabulous. Renee and Connie took good care of our party of 10. More

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HappyMichigander
Senior Reviewer
6 reviews
5 helpful votes
2 of 5 stars Reviewed January 29, 2012

Arrive at hotel and wait in line. Finally get to counter and no record of reservation made on Expedia. Nice man at front desk gets us "upgraded room". It has a very nice view of the Trump Tower, but the room is small and cramped with 2 double beds. Don't hotels do 2 queens anymore? NIce HD tv but the... More

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Kevin Kalkut, Manager at Sheraton Chicago Hotel and Towers, responded to this review
January 31, 2012

Dear HappyMichigander, Thank you for your review of your recent stay with us. Although I am sorry that we were unable to exceed your expectations I am thankful that you were kind enough to communicate these instances to give us the opportunity to get better. The hotel is currently in the first phase of a complete room renovation that will... More

MrsOlson
Lakeville, Minnesota
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed January 25, 2012

We stayed here for 1 night NYE eve (Dec 30th) and enjoyed it. We had a great lake view room on a high floor (can't remember which) and the view of the lake and Navy Pier was great. It is a good hotel for the money and has a good location. Not quite on Michigan Ave, but 1 block east.... More

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Nancy G
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed January 25, 2012

My husband and I stayed at the Sheraton Chicago for a most enjoyable weekend. We had a junior suite, which was very spacious, and this, by far, was the most impeccably clean hotel we have ever stayed at! It also had the most amazingly comfortable king-size mattress and bedding. We had the best nights sleep in a long time. We... More

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Sheraton Chicago Hotel and Towers Also Known As

  • Sheraton Chicago Hotel
  • Sheraton Chicago
  • Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611

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Sheraton Chicago Hotel and Towers
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