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All 167 Chicago hotels

Sheraton Chicago Hotel and Towers

4.0 of 5 Hotel   |   301 East North Water Street, Chicago, IL 60611 (Near North Side)
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Ranked #40 of 167 hotels in Chicago
Certificate of Excellence 2013
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2,631 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Top Contributor
100 reviews 100 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was very impressed with the staff of this hotel. we stayed on the executive floor with lounge access. I missed every meal over the 4 days we were there due to scheduling so I cannot comment on the food, however one day I got there just as they had put the breakfast away and the nice lady working went... More

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Atlanta, GA
Top Contributor
153 reviews 153 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location in downtown Chicago. I have stayed here numerous times and it is consistently good. Great linens and comfortable beds. I would like to have a lower temperature but for spring it was ok. Breakfast in Club level was basic but evening treats were better. Cookies were amazing. Liked 24 hour access for drinks Only negative is that I... More

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Morgantown, West Virginia, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Nice room right off Michigan avenue. Hotel makes a great effort to be green. Price is a little steep, but is what you would expect for location and brand. Concierge desk was very helpful with suggestions for dining and best routes to reach various city landmarks.

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Coon Rapids
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check-in was superb. I arrived at 9 AM and was able to get to my room right away. The bed was very comfortable and the temperature control was the best i have experienced and it was NOT noisy like most hotels. House keeping was the worst I have experienced at a Sheraton, or for that matter any hotel. I called... More

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Northern Indiana
Top Contributor
54 reviews 54 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went for a large conference. Great conference facilities. Ample restaurants in hotel. In a convenient location in Chicago. Service very good. All-in-all, a very good stay. Parking very expensive, but convenient.

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Toronto
Top Contributor
102 reviews 102 reviews
45 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for business and pleasure. Any hotel in downtown chicago is fabulous for location so no extra points here. The bellman and the concierge are superb. Make sure you ask the concierge for dinner suggestions (including some restaurants that offer shuttle pickup service) and booking architecture boat tour reservations - very friendly and knowledgeable (each and every one of... More

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Bromsgrove
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for work. A lovely clean, comfortable, luxurious hotel. Every member of staff was a delight and went out of their way to look after us. Felt spoilt rotten. Amazing views and great location, too good in fact as I spent too much on the Magnificent Mile!

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massachusetts
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights for a conference. The location was fabulous - minutes to the Loop, Millenium Park, Magnificent Mile, Navy Pier and the waterfront. The concierge was very helpful. The room was large though the decor was unremarkable. It was quiet and the elevators came fairly promptly. Our room was not made up until after 2pm each day... More

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Saint Louis, Missouri
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Recentyl stayed here. We were upgraded to the presidential suite by manager Dave after experiencing minor inconveniences on check-in. It was his suggestion to upgrade us the next day and it made our stay very pleasant. Top notch staff.

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Chicago, Illinois
Top Contributor
149 reviews 149 reviews
57 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised when we stayed here recently with our two young kids. The suite to which we were upgraded was huge and well-appointed. The staff was helpful and friendly. It's close to most things so that we walked a lot, and spent time in the pool. Wish that the pool was heated and that there was a hot... More

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Additional Information about Sheraton Chicago Hotel and Towers

Also Known As:
Sheraton Chicago Hotel
Sheraton Chicago
Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Chicago
#26 Luxury Hotel in Chicago
#35 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Chicago Hotel and Towers 4*
Official Description (provided by the hotel):
The Sheraton Chicago Hotel & Towers is within walking distance of Navy Pier, Millennium Park, Hancock Tower, and Michigan Avenue. We have 37 meeting rooms, including a luxurious 40,000 sq ft ballroom. ... more   less 
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