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All 167 Chicago hotels

Sheraton Chicago Hotel and Towers

4.0 of 5 Hotel   |   301 East North Water Street, Chicago, IL 60611 (Near North Side)
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Ranked #43 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Liz K London, Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed yesterday NEW

Just stayed for 3 nights at the Sheraton. Beautiful view of the river and the lake from our hotel room. The location is ideal - very close to Navy Pier, the Art Institute, easy access to the lake and river paths. The best part of our experience at the Sheraton was the staff. I don't think I have been as... More

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Aventura, Florida
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here after spending the weekend learning how to be an educational ambassador for the Bright Pink organization, where I was trained on how to educate women in my community about how to be proactive about their breast and ovarian health. It was quite the emotional weekend for me since I am a breast cancer survivor. I stayed an... More

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Miami Beach, Florida
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Sheraton did not let us down. Close to everything. Great stay for business or pleasure for one person or family trip. Rooms were roomy, clean and lovely view. The overall service and staff was very good. Room service a bit expensive - try their breakfast buffet downstairs better - worth it.

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Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

OK - so I wrote 2 emails to this establishment enquiring whether they cater for certain dietary requirements - each one week apart. 5 days after my second email now (and 12 days since my first), I have yet to receive a single reply! And I wanted to stay here! Where's the service?! Really should not be such a difficult... More

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Chicago IL
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband & I just had an overnight getaway at this hotel - it was our 2nd stay at this location. We got a terrific deal via Groupon Getaway and at check in, found out we'd been booked into a king corner suite with a Navy Pier view. Nice size room great bed with great pillows. This location is SUPER... More

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Franklin, Ohio
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay at this hotel! For the most part we had a very positive experience. We booked a king room and upgraded to the club lounge that included free self-parking. We arrived at the hotel around 11 a.m. The room wasn’t ready, which we expected, but they let us park our car so we could sight see.... More

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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed the stay here. Rooms were excellent, clean, large and comfy. Service was top notch and got given complimentary wifi (usually you have to pay). Only downside is that it is about a 5-10 minute walk to get into where all the action is around the 'miracle mile' for shopping and restaurants. Cabs are cheap and everywhere though so... More

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Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent five days in Chicago on business I enjoyed my stay at the Sheraton. The hotel is close to shops and a variety of dining places. Enjoyed the Sheraton Social hour and Shula's restaurant very much. I would recommend staying here for business or on vaction . Staff at the front desk is really friendly.

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Milwaukee, Wisconsin
Top Contributor
89 reviews 89 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel on 4/18 for my wife's birthday and we both like it. I upgraded to a deluxe room with river view which shows the river and faces the trump tower. The room seems to be a little outdated but it had a nice view. We were on the 27th floor. During check-in there was a line... More

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I live in Old Town,which is about 2miles away from the hotel.We wanted a nice overnight stay with dinner at Shulas Steakhouse,Just a fun night out.The staff at the front desk was very helpfull and friendly.We are Starwoods members and were treated very well. Our room on the 28th floor had a super view of the Chicago... More

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Additional Information about Sheraton Chicago Hotel and Towers

Also Known As:
Sheraton Chicago Hotel
Sheraton Chicago
Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Chicago
#26 Luxury Hotel in Chicago
#27 Romantic Hotel in Chicago
#36 Business Hotel in Chicago
#43 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Chicago Hotel and Towers 4*
Official Description (provided by the hotel):
The Sheraton Chicago Hotel & Towers is within walking distance of Navy Pier, Millennium Park, Hancock Tower, and Michigan Avenue. We have 37 meeting rooms, including a luxurious 40,000 sq ft ballroom. ... more   less 
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