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All 168 Chicago hotels

Sheraton Chicago Hotel and Towers

4.0 of 5 Hotel   |   301 East North Water Street, Chicago, IL 60611 (Near North Side)
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76%
Ranked #49 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Sherms714 Hamden, Connecticut
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2,864 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (752)
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English first
Hamden, Connecticut
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Pros: Felt like I was sleeping on a cloud every night. Fantastic view of the river. The front desk, bell & concierge folks were fantastic. Stayed 6 nights (Sunday to Saturday). Walking distance to Millennium Park, Navy Pier, Magnificent Mile, Water Tower, & tons of restaurants & shopping, movie theater and bowling alley. Friendly bar staff. Social Hour - BOGO... More

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Denver, CO
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great full service Sheraton with an exceptional location right on the riverfront in Chicago. The meeting space is immense and allows for large sized meetings. Shula's restaurant is a good dining option, but there are fabulous restaurants all around for additional options. The rooms are well done, recently renovated, and very comfortable. The bedding is luxurious and the AC units... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a beautiful place, my mouth dropped open right from the door! I stayed there one night for my 5 years anniversary and let me tell you i was so happy that i had booked there! The hotel is very clean and big! I loved that they have like 3 or 4 places to eat at the hotel and as... More

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Chicago
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just had our first experience at this hotel. What a great experience. Parking however is a bit costly and sometimes the hotel does not allow for self parking. The first room was a lake view, however, caution not all rooms are actually what they say they are. The front desk agent, Mia, said we had the lake view which was... More

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Utsunomiya, Japan
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

WE have to stay here every year and I dread it. The rooms need to be set on fire and gutted. Everything is old old old and worn out. I recognize stains from 10 years ago. Lobby is nice. Christmas tree is even tired, The concierge level is only saved by the great staff whom I love> The are literally... More

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Seattle, Washington
Top Contributor
87 reviews 87 reviews
80 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights on a weekend while participating in the Rock & Roll half marathon. Everything was great -- service, room, restaurants, location, etc. I arrived early but they got me in a great room. Every hotel employee I interacted with was courteous and professional. Room was clean, neat, sizable, and quiet. Only thing I didn't like was the... More

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fmagriz
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for the 4th of July. I chose this hotel because it was dog friendly. Everyone was very nice to my little dogs. They were soooo busy on the 4th of July, but they accommodated us as best they could. I reserved connecting rooms and when I got there it was not ready. They gave us... More

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Bristol, Connecticut
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Sheraton Hotel Downtown from July 13th thru the 19th for the purpose of a convention. So the room was paid for at a discount rate of $250 per night, taxes included. The Hotel: The Hotel is 32 stories high serviced by 2 separate banks of 6 elevators broken down as to where you are going. To the... More

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Indianapolis
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed over a Saturday. According to the desk clerk, the hotel was full because the Chicago marathon was being ran that weekend. The lobby that looks out onto the river was never crowded. Neither was the hotel pool. The workout equipment was state of the art and all was clean and clean towels were available. Lockers were available in the... More

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Illinois Suite of this hotel for 4th July this year - fantastic experience. Location is absolutely wonderful, just minutes walk to Navy Pier, Michigan Street and my personal favorite - Water Taxi Stop. Breathtaking view from the tower. The interior is luxurious yet guest friendly, well maintained and managed. Love the staff - highly professional and genuinely... More

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Addie H, Manager at Sheraton Chicago Hotel and Towers, responded to this review

Thank you so much for your review and business, Jerry. It was a pleasure to host you and we appreciate you taking the time to share your feedback. We can't wait to have you return to our hotel. Safe travels! More

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Additional Information about Sheraton Chicago Hotel and Towers

Address: 301 East North Water Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Chicago Hotel and Towers 4*
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Also Known As:
Chicago Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#26 Family Hotel in Chicago #26 Luxury Hotel in Chicago #29 Romantic Hotel in Chicago #39 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Sheraton Chicago Hotel & Towers is within walking distance of Navy Pier, Millennium Park, Hancock Tower, and Michigan Avenue. We have 37 meeting rooms, including a luxurious 40,000 sq ft ballroom. ... more   less 
Number of rooms
1209

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