We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Chicago Hotel

3.5 of 5 1 W Wacker Dr, Chicago, IL 60601
Hotel website
Hotel deals
Hotel packages
Special Offer
Parking is on us!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Renaissance Chicago Hotel
Professional photos View all
Browse nearby
Renaissance Chicago Hotel
Write a Review

986 reviews from our community

Traveler rating
    475
    367
    100
    29
    15
See reviews for
167
216
65
353
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (986)
  • Mar-May only
    (212)
  • Jun-Aug only
    (312)
  • Sep-Nov only
    (257)
  • Dec-Feb only
    (205)
All months
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here celebrating my sister's 50th birthday. They made sure we had a river view and completely unasked, sent up a bottle of wine and cheese plate to help celebrate. Perfect location and great staff. Yes they are undergoing renovations, but it was barely noticeable.

Was this review helpful? Yes
Kalamazoo, MI
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have stayed here in the past and I will admit that the stays have been relatively uneventful but my last day about a week ago did not go so well first of all the hotel is under construction in my book that's a big red flag you go in close to where you normally would go in but when... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Donnie – Thank you for taking the time to provide us with feedback. Our hotel team has been trying to reach out to you via the email you submitted on our Facebook page. We would appreciate the chance to follow-up with you regarding your recent comments. If you can reach out to the hotel directly and ask for our Executive... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff and service was great even though the upper floors are all closed for renovations. I was upgraded to a river view room as a platinum member, but wasnt expecting half of the hotel to be under construction when I walked in the door. Service and breakfast in the am was a great way to start each workday. Even though... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Providing excellent service is one of our top priorities here at the Renaissance Chicago! We are delighted to hear our service met your expectations and you enjoyed our morning breakfast. We do want to apologize for the inconvenience the renovation caused to your stay and hope you will still choose to join us again when traveling to the windy city.... More 

Atlanta
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 3rd week of Jan during construction and it's loud. The continuous grinding of power tools vibrates throughout. Hard to get anything done. Lounge was nice but front desk woman was rude when I was checking in. You would think rates would be attractive during this period but there not. Views are nice but that's about it.

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Thank you for your time in reviewing in our hotel. We want to extend our sincerest apologies for the issues you experienced in regards to our renovation and our service. If you were willing to reach out directly to the property, our managment team would appreciate the opportunity to discuss your experience further. Thank you and live well. More 

Chicago, Illinois
Top Contributor
78 reviews 78 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a sophisticated hotel by Marriott. We stay here every year for 2-3 nights. This hotel is our choice for our romantic getaways in Chicago. Yes, the hotel is luxurious, but what makes us to come back again and again, is the magnificent views ! There was one time, when I stayed up all night siting in a window... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Monica – Your description of a glass of wine and a perfect skyline is certainly making us a little jealous! It sounds like a terrific evening to us! We are delighted to be your choice hotel for romantic getaways to the windy city. We look forward to welcoming you on your next trip! More 

Grand Rapids, Michigan
Top Contributor
61 reviews 61 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

A stay at the Renaissance will not dissappoint. However, currently they are under renovation and work hours are 9-5. We have stayed in all their rooms over the past few years. Our favorite rooms are the Riviera Suites and the Executive Suites. These rooms are "huge." Both have pull out sofa in a separate room and roll away bed are... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Our suites and river view rooms are some of our favorites as well! They certainly are perfect accommodations for a family visit to the windy city! We are very excited about our current renovation and can’t wait to help you discover our newly remodeled spaces on your next trip! We want to thank you again for your time. Live well! More 

San Diego, California
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a business traveler, I am in this hotel often, have stayed in many of the rooms, and have interacted with most of the staff here. They are a fantastic crew, great at remembering me, and always seem to do their best in making sure their guests are happy. They have recognized that I like coffee, and went above and... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

On behalf of the entire team here at the Renaissance Chicago we want to thank you for sharing some kind comments about our staff and our property! We recognize that the little things like extra coffee in the room and remembering a name can really turn a hotel into a home. We are delighted we could provide that experience for... More 

Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you like how hotel rooms looked in the 1990s, you'll love this place. Hurry up though because they are redoing the whole building. There's no real lobby because of the renos, so you have to up to the second floor to check in at a temporary desk. Makes it hard to stop by the front desk to ask a... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We appreciate the time you took to provide feedback about our hotel. We are working hard to update both our rooms and our lobby. We apologize if the renovation caused any disruption to your stay as we are working hard to keep the impact of the renovation to a minimum. We hope you will come to experience our new product... More 

Laguna Niguel, California
Top Contributor
97 reviews 97 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for the 1st time this past week and it is a good hotel but is renovating right now. They do a good job of communicating what it is going on in the hotel in advance and while you are there. There is noise 9-5 but not horrific. Rooms are nice and the concierge lounge is very good.... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We are currently working hard to transform our hotel into a wonderfully new place to discover! We hope you will join us after the renovation to experience our new product! We promise to provide the same great friendly service! Thank you and live well. More 

Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Chicago is a lovely city, and this hotel is perfectly located with views of the river. Our room had an amazing river view. We were told the concierge lounge had great views too but was closed for holidays when we were there. Staff was friendly and helpful. They had cookies and cider for the holidays which was a nice touch... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

The views from our river view rooms are certainly stunning! We are delighted your children enjoyed the holiday treats and our staff was able to accommodate all your needs. We hope they were also able to help you discover something wonderfully new. Please join us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Renaissance Chicago Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Chicago Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago Hotel 3.5*
Number of rooms: 553
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Marriott, TripOnline SA, Odigeo and Tingo so you can book your Renaissance Chicago Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Hotel Style:
#15 Spa Hotel in Chicago
#34 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#42 Business Hotel in Chicago

308 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (277)
Viewed
Hotel & grounds (51)
Viewed
Room/suite (81)
Viewed
Bathroom (19)
Viewed
View from room (57)
Viewed
Pool/beach area (8)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
View from room (3)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (10)
Viewed
Dining (4)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay