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All 169 Chicago hotels

Renaissance Chicago Hotel

3.5 of 5 Hotel   |   1 W Wacker Dr, Chicago, IL 60601 (The Loop)
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86%
Ranked #51 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Sacramento_CADave Sacramento, CA
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917 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, CA
Top Contributor
56 reviews 56 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed two nights in this hotel for a conference. The location was great. It is located next to an L train stop (I took the train from Midway airport right to the hotel) and is within easy walking distance to many sights, bars and restaurants in Downtown Chicago. Some of the rooms have a nice view of the... More

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Menlo Park, California
Top Contributor
93 reviews 93 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located in the middle of everything and close walk to main attractions in the City. But it is the customer service that really impressed, especially for a hotel this size, it would be easy to overlook the details, and everything was perfection and so attentive. And the continental breakfast is spectacular: buffet style with eggs, bacon, sausage,... More

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Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First step of our road trip - a warm FOH welcome, courteous and charming staff; v helpful check in and out; nice , large room, good view of river, great burgers, a really enjoyable stay, and we recommend this hotel to other visitors.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

David – We are definitely a little jealous of your road trip plans! What a great way to explore the United States. We are so glad you started your discovery with us in the windy city and want to thank you for your kind comments. We hope we can welcome you back sometime soon! More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

The location is great near the shopping street and Chicago landmarks, such as the Bean, the arts institute and the aquarium. The staff is very friendly and helpful. The view from the rooms are amazing.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Manola – It sounds like you were able to do a lot of exploring during your visit! Our location certainly makes for the perfect base to explore all Chicago has to offer! We hope you will join us again soon in the windy city! More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

We got married in our beautiful Chicago, and chose this hotel to spend the first night before departing to our honey moon. The staff was so attentive and sweet, specially Vicky and Kat; they even gave us a room upgrade and two free breakfast vouchers. They wanted to see pictured and were so nice and welcoming, we had the best... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Francisco – Once again, congratulations to you both! We are absolutely delighted when we are able to help our guests celebrate a special occasion and this is certainly a wonderful special occasion! We will be sure to share your kind comments with our staff and we look forward to many more celebrations with you! Live well. More

2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Front desk was very unprofessional and rude. NOTE TO REWARDS MEMBER: Make sure you double check that its your rewards no they have on file so you can get the proper credit with the hotel you paid for. Based on our experience, we booked 2 rooms for 2 nights with this hotel using our rewards no and prior to check... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Anthony – I am very sorry to learn about your experience at our hotel. I have sent you a message with contact information as we would appreciate the chance to resolve this issue. Thank you for your time and we look forward to speaking with you further. More

Senior Contributor
45 reviews 45 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for three nights. Valet guys very friendly and helpful with directions and transportation tips. Great location. Stayed in club level & had access to breakfast, coffee, tea, soft drinks & water. Beautiful hotel great view of the city, & wonderful staff. Would definitely stay here again.

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We would love to welcome you back! We are delighted you enjoyed our hotel. I will be sure to share your kind comments about our valet with the team. If you have any suggestions on how we can improve our overall experience please feel free to reach out to the hotel directly. Thank you for your feedback. Live well! More

Kalamazoo
Top Contributor
105 reviews 105 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Never disappointed. Great stay, great room overlooking the river, wonderful beds and bath products. Staff is fantastic, accommodating. Ikram Barak is beyond wonderful and makes you feel like family. My favorite Chicago hotel.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Roz – Thank you for your wonderful comments! We are absolutely delighted to be considered your favorite hotel. Our navigator Ikram is one of the best and she always has lots of suggestions for intriguing places to discover. We hope you book your next visit soon! Live well. More

Newburgh, Indiana
Top Contributor
52 reviews 52 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 3 nights for Lollapalooza. The location was great for exploring Chicago and was not too far of a walk to Grant Park. The staff were pleasant and helpful. Several quick eating options at the base of the hotel. Beds were comfortable, bathroom was fine. Fitness center had plenty of equipment.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

The Renaissance Chicago certainly has a great spot for enjoying events in Grant Park such as Lollapalooza. We are glad you enjoyed your stay and appreciate the time you took to provide feedback. Until your next trip to the windy city, live well! More

Maynard, Massachusetts, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was an exhibitor at a recent Feeding America conference at the hotel and my briefcase containing 2 phones (business and personal), my car keys (my wife had to drive 30 miles to bring me my spare key at the airport), earphones and my prescriptions were stolen out from underneath our exhibit table. Hotel security was responsive at the time... More

Was this review helpful? Yes 2
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Will – The safety and security of our guests is important to us. Thank you for taking the time to provide us with feedback. More

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Additional Information about Renaissance Chicago Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Renaissance Chicago Hotel 3.5*
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance

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