We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Chicago Hotel

Hotel website
Hotel deals
Hotel packages
1 W Wacker Dr, Chicago, IL 60601
Special Offer
Double Rewards Points!
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Renaissance Chicago Hotel
View Map
Add Photo Write a Review

1,162 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    574
    422
    117
    33
    16
See reviews for
211
255
68
416
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1162)
  • Mar-May only
    (266)
  • Jun-Aug only
    (423)
  • Sep-Nov only
    (258)
  • Dec-Feb only
    (215)
All months
Indianapolis, Indiana
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the downtown Renaissance in Chicago while in town for a seminar. I was impressed straight from the top! The staff was incredible and the building itself was very nice and updated. The location is incredible (right across from the canal and within walking distance to almost anything downtown). I would highly recommend this hotel if you're... More 

Was this review helpful? Yes 1
san juan, puerto rico
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just returned from a wonderful trip to Chicago and stayed four nights (24 -28 August) at the Renaissance Chicago Hotel, located in Wacker Drive, in the heart of Downtown and the Loop. The Front Desk Personnel were very courteous and customer oriented. My room was beautiful in the 21st floor at a corner, with a partially view to the... More 

Was this review helpful? Yes
Langley City, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was my first visit to Chicago and this hotel was downtown, right in the middle of everything. I was able to walk everywhere (though I could have taken the train, as it was close as well). The staff were very helpful at check-in and gave me directions to the places I wanted to go. My only complaints are that... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We hope you discovered some wonderfully new things during your first trip to Chicago! We are delighted our staff was able to assist with directions to get you everywhere you needed to go. Until next time, live well! More 

Atlanta, Georgia
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here a few times in the past and, for location, you cannot beat it. They did a beautiful renovation of the rooms but they clearly chose to focus on the pleasure traveler rather than business by eliminating desks. Yes - you can go to the business center. Yes - there is something of a small tv table... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We appreciate the feedback from your recent stay at our hotel. We wanted to share that we are working on a plan to add extra workspace in our guest rooms for our business travelers. We look forward to welcoming you for your next leisure stay, but also hope you will try us again for your next business trip! More 

Palm Springs, California
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is centrally located in Chicago and allows easy access to many restaurants, stores and sites. The view from our room was spectacular. We never tired of looking at the Chicago River and the people who meandered along the River Walk. The hotel itself is charmingly decorated with special artistic features which can also be found in the guest... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Jackie - We definitely have some of the best views for people watching! Glad you enjoyed the view from your room and our hotel! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our first visit to Chicago. Whilst we're here one of my daughters is celebrating her birthday and we wanted to be near the sights but also the main shopping area. I wasn't sure which part of the city was the best to base ourselves in. In the end I chose the Renaissance Downtown over the Sheraton Towers, Radisson... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Aileen - We will be sorry to see you leave! Thank you for allowing us the chance to surprise and delight you here in the windy city! More 

Hogansburg, New York
1 review
5 of 5 stars Reviewed 1 week ago

The customer service rep at the counter, Brenda Aguilar is the best hotel service person I have met. I had a flight cancelled and having a real bad day. She made my family's day much better. I would recommend this hotel to everyone. The staff treats you with respect and makes you feel like family. They went above and beyond... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Derek - We appreciate your time in sharing such a wonderful review! Until next time, live well! More 

Warren, Connecticut
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

This was our first time visiting Chicago and our stay was awesome! Hotel was in a great location to everything with great views of the river. It was very clean and accommodating. Will definitely stay here again when we go back to visit our son.

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Pam - Glad we could make your first stay in Chicago enjoyable! Thank you for the great feedback and live well! More 

Dallas, TX
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night in July. Hotel is in a great location in the heart of Chicago across from the Chicago River. Rooms: If you're Marriott Elite, request an upgrade. I asked for a larger room several times on the phone only to get an unfavorable response. When I inquired at check-in, I was able to get a suite... More 

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Our new Club Lounge on our 1st floor certainly is a perfect place to relax and unwind after a long day! Glad we were able to provide you with an upgraded room and we hope to surprise and delight you in the windy city again soon! More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm from Chicago, but I booked a couple nights here to have a relaxing weekend. When I checked in, I noticed I left my purse in the car that dropped me off. I don't know his name, but the young man helping with parking/traffic remembered my car and ran...yes RAN! to catch up with the car and got my purse... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Raina - Our In Room Dining actually uses English Muffins from a local bakery called Mary Ann's! But feel free to just join us again the next time you are craving one! More 

Questions? Get answers from hotel staff and past guests. Ask a question

553 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (324)
Viewed
Pool/beach area (10)
Viewed
Room/suite (92)
Viewed
Hotel & grounds (55)
Viewed
View from room (66)
Viewed
Bathroom (21)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (229)
Viewed
Business center/function rooms (24)
Viewed
Hotel & grounds (40)
Viewed
Room/suite (70)
Viewed
Dining (31)
Viewed
Pool/beach area (4)
Viewed
Bathroom (3)
Viewed
View from room (4)
Viewed
Other (53)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
theWit - A DoubleTree by Hilton
Near North Side
The Westin Chicago River North
Downtown / The Loop
Hotel Monaco Chicago - a Kimpton Hotel
Show Prices
Show Prices
Show Prices
Downtown / The Loop
JW Marriott Chicago
JW Marriott Chicago
#27 of 178 in Chicago
4.5 of 5 stars 948 reviews
Downtown / The Loop
Wyndham Grand Chicago Riverfront
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#9 of 178 in Chicago
4.5 of 5 stars 2,636 reviews
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay