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Renaissance Chicago Hotel

3.5 of 5 1 W Wacker Dr, Chicago, IL 60601
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Certificate of Excellence 2014
Renaissance Chicago Hotel
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Renaissance Chicago Hotel
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935 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really nice hotel, rooms very well done. Modern, contemporary and very clean. For an older building - windows were big and there was lots of natural light. Great location for Millenium Park right across the street. About a 20 minute walk to all the shopping at Michigan Avenue. We were there for Chicago marathon weekend, hotel was busy but there... More

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Maryland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We loved our stay at the hotel. The location was perfect for getting around Marathon Weekend. Megan was wonderful at the front desk, providing us with great recommendations for breakfast and finding our way around the city. The room was large and the housekeeping staff was so sweet. The Concierge Club and staff was excellent, especially Sunday night. We will... More

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Shawnee Mission, Kansas
Top Contributor
94 reviews 94 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel on a girls weekend. The location is awesome. Walkable to Michigan Avenue and State Street is right at your doorstep. The room was awesome. Very big, especially by Chicago standards. The beds were heavenly. The bathroom was huge. Went to the concierge lounge one evening and the food was plentiful and pretty yummy. Never made it... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Laurel – It sounds like you had a great girls’ weekend getaway! We are delighted we were able to accommodate both the early check-in and late check-out requests. We know how important it is to have the max amount of time to explore the city and to pick the perfect pair of shoes! We hope you will join us in... More

Slidell, Louisiana, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Wife and I traveled to Chicago for the marathon this weekend and stayed at the Renaissance on Wacker. Perfect spot. We were able to catch the race at miles 1, 3, and 12 -- all within walking distance of the hotel. In addition, there is a train stop (both the L and subway) on the same block as the hotel,... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Michael – The Chicago Marathon is certainly an exciting event! We are delighted we could be your home base for enjoying all the action. I hope you were able to enjoy some of our after race drink specials in Bar Novo! We look forward to welcoming you for the 2015 Chicago Marathon! More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel. Located on Wacker Drive, some of the rooms offer views of the river and Lake Michigan (get an even numbered room, as high up as possible). I lucked out and got what I would call a “junior suite.” It offered a king size bed, two banks of windows, a couple of chairs, couch, refrigerator and... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Pete – It sounds like you were in one of our Riviere Suites, which are great rooms not only for space but for the view as well! Thank you for your kind comments about our Concierge Navigator Tricia! She certainly makes the club lounge a perfect place to relax and enjoy! We look forward to welcoming you on your next... More

St Louis
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling to the second city on business was painless and comfortable staying here. The staff were professional and helpful. Just personal enough. The rooms well laid out for the business traveller. The gym was good as was the pool. Great location walking distance to the magnificent mile. I will stay at this property again.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Scott – We know a business trip isn’t always the most exciting reason for staying in a hotel, but we are glad we could make your stay comfortable! We look forward to welcoming you to the windy city again (hopefully with plenty of time to explore!). Live well. More

Lehighton, Pennsylvania, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, good location, with some rooms having a view to the lake and the river. Nice comfortable room, with meeting space. Never had to leave the hotel. Bar located in lobby made for a nice way to end the day with friends.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Joan – We are delighted you made our hotel your home! The views from our river view rooms certainly make for the perfect picture! We hope you were able to enjoy one of our signature cocktails or local brews in our Bar Novo lounge. Until next time, live well! More

London
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here a few times, most recently in September 2014 and only ever for work trips to UK. Rooms are really comfortable and it's in great down town location. Major downside is wifi access which is really expensive and useless (slow and drops in and out). You'll struggle to do online calls and the system gets confused with the... More

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Thank you for taking the time to provide us with feedback. I am delighted you enjoyed our central location and hope that you were able to enjoy the city during your stay. I am sorry to hear the rest of your trip did not meet your expectations. All comments have been shared with appropriate team members and we are working... More

motraveler23
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Renaissance Chicago this past weekend. The location is excellent - just a short walk to the Magnificent Mile. The attention to service is outstanding. The valet service is fast and all of the staff is welcoming. We were fortunate to get a room on a high floor overlooking the river. A beautiful view. Best to request... More

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We strive to provide the best service possible! We are delighted your experience was so positive and hope that you are planning your next trip to the city soon. We look forward to seeing you again! More

Abu Dhabi, United Arab Emirates
Top Contributor
109 reviews 109 reviews
62 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights for a conference. The conference was at Mccormick Place. Overall, this hotel is just fine. It's in an ideal location for good access to the Loop but also for many tourist sites. The interior was just kind of worn and dated - definitely needs a refresh. Comfortable enough. I enjoyed the morning buffet breakfasts.... More

Was this review helpful? Yes 1
RenaissanceChicagoGM, Manager at Renaissance Chicago Hotel, responded to this review

We are delighted you made us your home for 3 nights and were able to enjoy our wonderful breakfast! We appreciate the time you took to provide us with feedback and I am pleased to hear of your excellent customer service experience. We hope your conference was productive and you were able to do a bit of exploring as well.... More

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Additional Information about Renaissance Chicago Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago Hotel 3.5*
Number of rooms: 553
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance

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