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All 169 Chicago hotels

Renaissance Chicago Hotel

3.5 of 5 Hotel   |   1 W Wacker Dr, Chicago, IL 60601 (The Loop)
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86%
Ranked #51 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Mark D Waterloo, Canada
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895 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Islamorada, Florida
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

We were there for a business 5 day convention. Our last evening we had the big banquet and dinner. The food was okay, the servers never offered coffee. After dinner we had 4 hours of awards and there were no servers to be found to fill up waters or remove glasses or bring coffee. After asking for water for several... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Thank you for your comments. We are sorry to hear that you had frustrations with your banquet dinner and lounge experiences. We sincerely hope that you will allow us another opportunity to highlight our service if your travels bring you back to Chicago in the future. More

Waterloo, Canada
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Called the Renaissance Hotel home for 5 days and we weren’t disappointed. As many other reviewers have commented, the location is fantastic, as it is close to everything. The lobby was impressively large and welcoming. The staff greeted us warmly, were friendly and attentive – check-in was very smooth. Our bags arrived out our room quickly. Due to the fact... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Mark – We are so happy that we could make the Renaissance your home away from home! Our staff prides itself on always being attentive and welcoming and we are delighted you experienced that during your stay. We appreciate all the time you took to provide such wonderful comments and feedback about our property. We are sorry to hear that... More

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. Location is fabulous and centrally located. Great lobby with generous seating and area's to lounge or get some work done. Bar is efficient and friendly. Rooms very clean with a fantastic view

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We are delighted you were able to enjoy our lobby space to work and relax. We know how important it is to be able to do both when traveling. We hope you were able to delight in some local beers or specialty cocktails in Bar Novo. They have the best selection for a nightcap or after work treat. Thank you... More

Top Contributor
67 reviews 67 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is not only great but the location is the best. We were able to walk to most of the hot spots such as shopping and dinning and beautiful parks. The hotel itself was very clean and the staff were great and helpful. The room was large and we had a great view of the river. We ordered room... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Steve – Thank you for your kind comments about the Renaissance Chicago Downtown Hotel and our staff. We are delighted you were able to explore the city from our hotel. Where you able to discover something new while you were here? I do apologize we were not able to exchange your currency when you inquired about it. We are able... More

Plano, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were upgraded to a fabulous suite overlooking the river. The service throughout our stay was wonderful . Would absolutely stay here again. Great location. Close to shopping, resturants and the train. There is an Illy coffee shop in the lobby if you aren't going to the hotel restaurant for breakfast.

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We would absolutely love to welcome you back! Thank you for submitting such kind comments about our hotel. We were delighted to receive them and will be sure to share them with our team. Our suites certainly boast some of the best views and are perfect for relaxing and enjoying the evening. Until your next visit, live well! More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 4 nights. Avg king room. Avg bathroom. The hotel generally seems a little dated. Good location. First time at a Renaissance. I was under the impression this was a higher brand than the typical Marriott but it is comparable. Would return. No complaints.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We appreciate your time in reviewing our hotel. We apologize that the stay was average. We would appreciate the chance to speak with you further about your experience. If you are willing to contact the hotel directly and ask for the executive assistant, it would be greatly appreciated. We look forward to welcoming you to the hotel again soon and... More

Halifax, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely older hotel, great service and a terrific lobby bar...very comfortable. Was on 20th floor with a less than great view however it still afforded us a lofty view of a few smaller buildings and State Street. The location is great; 20 minute walk to some of the best shopping in the world, 10 minute walk to The Bean, 1... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Janet – We are delighted you enjoyed the service and Bar Novo during your stay with us. I hope you were able to enjoy some delicious drinks as well as some savory cuisine. Next time you join us, be sure to visit our navigator desk for some great new finds in the windy city! Until then, live well. More

Pittsburgh, Pennsylvania
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night for meeting. Room very clean as was the lobby. I checked in at 8pm- the front desk was okay, but I was told that my meeting/ buffet dinner had already ended, the next day I was told went onto 930pm. I never attended. Meals were fair to ok. Kale salad fair, short ribs were very tender but... More

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RenaissanceChicagoGM, Executive Chef at Renaissance Chicago Hotel, responded to this review

Thank you for the feedback. We are sorry that your stay here at the hotel did not meet your expectations. As the Executive Chef your food and beverage experience is of the utmost importance to me, thus I would like the opportunity to speak with you personally should you have the time. I can be reached at 312-372-7200, please ask... More

London, Canada
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room: King bed, 16th floor. Nice size with a desk and a sitting area by the large floor to ceiling windows which provided lots of natural light. View overlooked the river with a view of Marine City, Trump tower, all the way to the Chicago Tribune. Cleanliness:
 Very clean room and bathroom. Hotel is looking dated but is in great... More

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We appreciate all the time you took to provide feedback about the Renaissance Chicago Downtown Hotel! We have all the amenities our discoverers need to ensure a comfortable stay including the very comfy bedding that you mentioned. We are glad our staff was able to take care of all your needs and hope you were able to discover something wonderfully... More

trail, BC
Top Contributor
54 reviews 54 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location to explore downtown Chicago. Plenty go good shopping and lots of great places to eat and drink. Very nice, comfortable rooms......pillows are heavenly!!! Front desk staff friendly and helpful.

Was this review helpful? Yes
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Our pillows are quite wonderful! We’ll be sure to fluff them up for you before your next trip to visit our hotel! We can't wait to welcome you back. Live well! More

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Additional Information about Renaissance Chicago Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Renaissance Chicago Hotel 3.5*
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Chicago #37 Business Hotel in Chicago #40 Family Hotel in Chicago #60 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Encounter the sophisticated ambiance of a premier Chicago hotel near the theatre districts and famed museums at the Renaissance Chicago Downtown Hotel, an intriguing urban sanctuary in the heart of downtown. Situated on the north edge of the Loop, this luxury hotel is steps away from upscale shopping, fine dining and famed Millennium Park. Revitalize body and mind in luxury hotel rooms boasting unique amenities with marble accents and stunning skyline views of the city's architecture. Unwind in style at the Rejuvenation Center, a refreshing indoor pool and indulgent spa treatments. Experience Bar Novo, a downtown setting unlike any other providing a trendy and distinguished night-life scene serving delectable dishes and creative cocktails. Discover something wonderfully new hotel providing guests a refined atmosphere and sense of style at the Renaissance Chicago Downtown Hotel. ... more   less 
Number of rooms
553

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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