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Renaissance Chicago Hotel

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1 W Wacker Dr, Chicago, IL 60601
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1 room 1 guest
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Renaissance Chicago Hotel
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1,160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langley City, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was my first visit to Chicago and this hotel was downtown, right in the middle of everything. I was able to walk everywhere (though I could have taken the train, as it was close as well). The staff were very helpful at check-in and gave me directions to the places I wanted to go. My only complaints are that... More 

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Atlanta, Georgia
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here a few times in the past and, for location, you cannot beat it. They did a beautiful renovation of the rooms but they clearly chose to focus on the pleasure traveler rather than business by eliminating desks. Yes - you can go to the business center. Yes - there is something of a small tv table... More 

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Palm Springs, California
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is centrally located in Chicago and allows easy access to many restaurants, stores and sites. The view from our room was spectacular. We never tired of looking at the Chicago River and the people who meandered along the River Walk. The hotel itself is charmingly decorated with special artistic features which can also be found in the guest... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is our first visit to Chicago. Whilst we're here one of my daughters is celebrating her birthday and we wanted to be near the sights but also the main shopping area. I wasn't sure which part of the city was the best to base ourselves in. In the end I chose the Renaissance Downtown over the Sheraton Towers, Radisson... More 

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Aileen - We will be sorry to see you leave! Thank you for allowing us the chance to surprise and delight you here in the windy city! More 

Hogansburg, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

The customer service rep at the counter, Brenda Aguilar is the best hotel service person I have met. I had a flight cancelled and having a real bad day. She made my family's day much better. I would recommend this hotel to everyone. The staff treats you with respect and makes you feel like family. They went above and beyond... More 

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Derek - We appreciate your time in sharing such a wonderful review! Until next time, live well! More 

Warren, Connecticut
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was our first time visiting Chicago and our stay was awesome! Hotel was in a great location to everything with great views of the river. It was very clean and accommodating. Will definitely stay here again when we go back to visit our son.

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Pam - Glad we could make your first stay in Chicago enjoyable! Thank you for the great feedback and live well! More 

Dallas, TX
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night in July. Hotel is in a great location in the heart of Chicago across from the Chicago River. Rooms: If you're Marriott Elite, request an upgrade. I asked for a larger room several times on the phone only to get an unfavorable response. When I inquired at check-in, I was able to get a suite... More 

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Our new Club Lounge on our 1st floor certainly is a perfect place to relax and unwind after a long day! Glad we were able to provide you with an upgraded room and we hope to surprise and delight you in the windy city again soon! More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I'm from Chicago, but I booked a couple nights here to have a relaxing weekend. When I checked in, I noticed I left my purse in the car that dropped me off. I don't know his name, but the young man helping with parking/traffic remembered my car and ran...yes RAN! to catch up with the car and got my purse... More 

Was this review helpful? Yes 1
RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Raina - Our In Room Dining actually uses English Muffins from a local bakery called Mary Ann's! But feel free to just join us again the next time you are craving one! More 

Bear, DE
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed 3 days on the River at the Renaissance Marriott in Chicago. The location was across from Trumps and it could not have been better. Great hotel....The girl who checked us in was super friendly, can not remember her name. We used our points for an Executive room which had a large living room and 1.5 baths. Super comfortable... More 

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

Thank you for your loyalty to Marriott! We are delighted you choose us to redeem your hard earned points! Until next time, live well. More 

Burlington, Kentucky
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very clean and staff extremely helpful. Location of the hotel is in a perfect spot where you can take a walk down by the river or to millennium park in a matter of minutes. The new kids park just built is great for all ages and FREE; you can literally spend the whole day at this park. Lincoln... More 

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RenaissanceChicagoGM, General Manager at Renaissance Chicago Hotel, responded to this review

We certainly win when it comes to location! Glad you were able to explore the windy city during your trip and we look forward to helping you discover many new wonderful places on your next visit! More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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