Stayed during weeknights and found the location outstanding, staff was friendly, room was very clean, modern and I liked the layout. Amenities included a Kcup coffee maker! Great location within a 1/2 block of Water Tower Place and within 2 blocks of 900 North Michigan shoppes. Great location if you are interested in attending musicals at the Broadway Playhouse in... More

we stayed two nights for new years eve weekend,we checed in friday afternoon and we went out all evening we got back to the room about 12:30 a.m. and as we were getting off the elevator we noticed a couple leaving the room, all of are things were in the room and so was another couple. More

We stayed at the Raffaello during the first week of December 2011 through a living social deal. The hotel itself was very classy and elegantly updated. The lobby was super modern and the rooms were updated but still had some of the original character of the hotel. The bed was a king and was super comfy. The room was very... More

This property is in the perfect location for a Chicago getaway. Close to shopping, dining, and the waterfront. Nicely appointed rooms and professional staff. More

Loved the doormen. Room was very spacious for $99. Right behind the John Hancock building. Just off MIchigan Avenue, so can take your goodies back to your room rather than lug them around all day. Hope to return soon. More

My wife and I took advantage of a living social deal and stayed here the night of Christmas. We were in town to visit some friends and this hotel was at a great location and had very friendly front desk staff. Room service closes early, but the rooms were much bigger than expected and like I mentioned before, the location... More

We have stayed here several times and have nothing but good words to say about the property. As a past guest, I received an email with an excellent December offer. For $109/night, you could book a two room queen suite. We happily obliged. Upon arrival, I did not have to touch my luggage as the doorman quickly snapped up my... More

This is a hotel we keep coming back to. It has a smallish, Euro feel, but without the small rooms or snobbishness of some of those types of properties. This is not a hotel for those who like the big hotel experience, or need 24 hour concierge service. Rather, it is for those who like a hotel that is friendly,... More

we visited the hotel for leisure in summer 2011. Mix heatwave with aircon failure and there we are....! We did get a refund for 1/3 nights which is reasonable given the circumstances. We had a room with separate living area which is brilliant when you have a toddler with you. the rooms are styled differently to how I'd choose but... More