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All 174 Chicago hotels

Raffaello Hotel

4.0 of 5 Hotel   |   201 East Delaware Place, Chicago, IL 60611
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Ranked #73 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed 3 days ago
Selarz Chicago, Illinois
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1,478 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We got text messages assuring us that if we needed anything, they would be helpful. Yet, when we asked them to come fix our coffee maker, they never responded. The amenities seemed on the skimpy side for a boutique hotel. For example, we were only given two Keurig coffee containers, no decaf and no tea. The bathroom seemed old, with... More 

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Fraser, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My daughter and I stayed here this past weekend on our first trip to Chicago. We chose to park offsite because of the cost of parking but from what I am finding out, it's not cheap to park anywhere in Chicago. The parking is the only reason I would not give this an "excellent" rating but again, it's really not... More 

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is located in proximity of the John Hancock tower and the Magnificent Mile. The location is convenient and safe. The staff is nice. I found their text messaging a little too much. Despite the communication the problem in my room was not resolved or attempted to be resolved. The room was nicely decorated and comfortable. The bathroom was... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

A professional and friendly staff with an excellent restaurant and fitness center. The rooms are elegant and the hotel location gives you easy access to the best of Chicago. Once you stay here you will always want to come back.

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omartorell, General Manager at Raffaello Hotel, responded to this review

We can't wait to have you back Jeff. We ar glad you enjoyed your recent stay with us and had a chance to enjoy Pelago, of course, after an amazing Italian experience like that a quick trip to the gym is always helpful to burn of some of those extra calories. Please contact us at raffaelloreservations@meninhospitality.com for a preferred rate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Jose and Liz are the Best! We had a great experience, Great room and Super location. I would live here if I could. We had issues with cancelled flights, and Jose was absolutely tremendous about keeping us in our suite for a few extra days and keeping us Happy and Comfortable. Highly Recomend Raffaello to anyone looking for 1st class... More 

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omartorell, General Manager at Raffaello Hotel, responded to this review

Dear Guest, Thank you for the great feedback. Our guest experience goes beyond the norm and couldn't be happier that Jose and Liz were able to showcase this during your stay. Summer is just around the corner, I think a trp back is in order soon. Please contact us at raffaelloreservations@meninhospitality.com for a preferred rate. Best regards, Oscar More 

Chicago, IL
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

For business or pleasure, the Raffaello is a comfortable retreat and a great location for local attractions and great restaurants are within easy walking distance - as is Lake Michigan, the lakefront path, and the Oak Street Beach. It's definitely modernized and they've done a great job to make the guest rooms comfortable. Just a few quirks/minor complaints and observations:... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We booked through groupon for one night. My friend had surgery scheduled at NWM and the location was perfect. It was also perfect for MagMile shopping but that was not in our agenda. The hotel lobby is small but the rooms were very spacious. We had a double bed room and probably enough space for another double bed! Microwave and... More 

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omartorell, General Manager at Raffaello Hotel, responded to this review

Thank you for your review Karen. First and foremost, I hope your friend is fully recovered from surgery. As for your review, we couldn’t be happier you enjoyed your stay with us so much and you found our texting app as helpful as many of our guests do. As for your concern for the furnishings, we are currently in the... More 

texas
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We used some points for air/hotel combo for the first time and choose this hotel for its convenience to what we wanted to see and do for a romantic five night stay. By splurging just a little bit, we opted for small suite which turned out to be a large suite on the eleventh floor. Service was out standing and... More 

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omartorell, General Manager at Raffaello Hotel, responded to this review

Dear Guest, Thank you for your recent review. Glad the extra splurge paid off and you enjoyed your stay with us as well as taking in a few drinks at our Drumbar. Our doormen will be anticipating your next arrival to once again help you with any request that you may have, please contact us directly at raffaelloreservations@meninhospitality.com for a... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

great place to stay. its located across the street from the John Hancock building and the Water tower place. very modern and clean boutique hotel we had king bed so the room was a bit small but I didn't mind it was just my husband and I. walking distance from Michigan ave and the lake. nice staff and drum bar... More 

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omartorell, General Manager at Raffaello Hotel, responded to this review

Thank you for your review Liz. Indeed, our location is one of the many factors our guest come back time and time again. As for your room size concern, we do have our Grand Suites available that measure up to 800 square feet as an option for your next visit. We are looking forward to your next visit. Please be... More 

chicago
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in Raffaello for more than 6 years now... Always great. Clean, nice rooms, great Drum bar (rooftop), awesome location and very attentive staff. (Many of thr staff are long timers). The location is fantastic. Near the lake and many good restaurants plus Michigan avenue

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Hotel Summarization (Beta)

What travelers say

  • Magnificent mile(13)
  • Great location(11)
  • Hancock building(7)
  • Michigan avenue(7)
  • Very nice(7)
  • Room service(6)
  • Very comfortable(4)
  • Water Tower place(4)
  • Navy pier(4)
  • Would definitely stay(4)

Additional Information about Raffaello Hotel

Address: 201 East Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
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Also Known As:
Raffaello Hotel Chicago
Hotel Style:
#37 Luxury Hotel in Chicago
#55 Business Hotel in Chicago
#55 Romantic Hotel in Chicago
#70 Family Hotel in Chicago

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