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All 167 Chicago hotels

Raffaello Hotel

4.0 of 5 Hotel   |   201 East Delaware Place, Chicago, IL 60611 (Gold Coast)
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Ranked #79 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
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815 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Could not ask for any better customer service, accommodations or location. Love the ambiance, room & courteous professionalism. At the Raffaello "ask & you will receive" should be a motto. We love this place!

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have recommended this hotel to my friends several times. This time, I personally stayed and enjoyed their hospitality. Aside from a slow shower drain, it was all good. And I am sure (based on my observation of the receptionist's quick response to my comment) that the problem will be quickly resolved. And.... those donuts were awesome!!! Sinful and heavenly... More

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San Jose, Costa Rica
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a perfecto choice for your vacation. We are now at room 1607 and it's perfect. Double room with 2 double beds in a very spacious room is a good way to go. Pros: GREAT price Great location (1 block from John Hancock Center, 2 block from water tower shopping mall) 2 Blocks from Michigan Ave. VERY QUIET neighborhood... More

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Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for being our guest and giving us your 5-STAR rating! We are glad you approve of our amenities, guestrooms and location. Do not hesitate to let us know if we can do anything to make your stay even more spectacular. More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location was great really close to Michigan Avenue and Lake Shore Drive. This hotel is situated among condominiums so pretty quite area for downtown. Self parking is close walk. Cost was $34. Staff was friendly and great deal on the room. Cons: Wifi did not work for me and the room was hot. No way to cool it down.

Was this review helpful? Yes 1
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for posting your positive rating! Your compliments on our excellent location and welcoming staff are greatly appreciated, and we hope to serve you again very soon. More

London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed April 3-6. Sisters celebration of 50th birthdays. Excellent value for the price. Location one block from Mag Mile is extremely convenient. Attention to detail make this hotel exceptional. Jose at front desk was very welcoming. We had 2 rooms. One was a suite on the 6th floor. Excellent room. It had a king bed in one room and living... More

Was this review helpful? Yes 1
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for giving the Raffaello your perfect rating, and for so special an occasion! Our goal is to create fond memories for our guests and I am delighted the Staff provided you with exceptional service. We will certainly acknowledge Jose of our Front Office with particular attention. We look forward to welcoming all of you back to the Raffaello! More

Dublin Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect Hotel, located in the shade of John Hancock Tower, ideal for shopping, sight seeing, Nice bar on top floor, although it is a bit pricey, but spectacular views. Staff very helpful, plenty of restaurants nearby

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Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for your excellent review about the Raffaello! We are delighted you were pleased with our comfortable guestrooms, welcoming staff and convenient location. I am pleased we were able to provide this for you and you got to enjoy our rooftop lounge, Drumbar, as well! We would love to have you and your family stay with us again. More

Roscoe, Illinois
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Place has mixed reviews. Our stay was good. Friendly front desk, good size room (suite), could be cleaner, but ok. In our opinion it was a good value - very close to Water Tower Place. We like to walk around that area so it was just what we wanted. Not so much for a view. Hotel does have large amount... More

Was this review helpful? Yes 1
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for posting your review of the Raffaello! We are glad you enjoyed your stay with your family at the hotel and when you return to Downtown Chicago, we would be very pleased to welcome you back again. More

Atlanta
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in a king bed room. Room was very small and hot. A/c would not work. Opened one window and the room never cooled down. Hotel was out of coffee for the rooms! Really? No stores around? Never texted me that room was ready. Never got a satisfactory answer from guest services with any question. We stayed one night. In... More

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Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for the kind words you posted regarding the cleanliness of Raffaello guestrooms. Your feedback on your experience is useful to us and I apologize for any dissatisfaction with your stay. We hope for the opportunity to improve your impression on a future visit. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved it! Right behind john Hancock.one block to Michigan avenue. Close to the beach, 15 min walk to navy pier, 10 min walk to best chicago pizza restaurant " lou malnati". Nice size bedroom and bathroom. Staff was very pleasant and helpful.

Was this review helpful? Yes
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for your perfect rating of the Raffaello! We are glad you approved of our beautiful hotel and prime location, and the gracious service you received. We appreciate your remarks and hope to see you again very soon. More

Gibsonia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location next to Michigan Avenue, wonderful room with a living area, very comfortable bed, lots of room to spread out, excellent service, beautifully decorated, unbelievable price . What a find!

Was this review helpful? Yes 1
Sharronjoye, Guest Relations Manager at Raffaello Hotel, responded to this review

Thank you for your perfect rating! We enjoyed having you as our guest and and we would love to have you stay with us again. More

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Hotel Summarization (Beta)

What travelers say

  • Magnificent mile(13)
  • Great location(11)
  • Hancock building(7)
  • Michigan avenue(7)
  • Very nice(7)
  • Room service(6)
  • Would definitely stay(4)
  • Very comfortable(4)
  • Water Tower place(4)
  • Navy pier(4)

Additional Information about Raffaello Hotel

Address: 201 East Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#37 Luxury Hotel in Chicago
#68 Romantic Hotel in Chicago
#79 Spa Hotel in Chicago
#81 Family Hotel in Chicago
#86 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raffaello Hotel 4*
Official Description (provided by the hotel):
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 
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Also Known As:
Raffaello Hotel Chicago

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