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Park Hyatt Chicago

#7 of 178 Hotels in Chicago
Certificate of Excellence
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800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
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Park Hyatt Chicago
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1,006 Reviews from our TripAdvisor Community

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Traveler rating
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    38
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    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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Chicago, Illinois
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Best location, great service, fun roof top, delicious restaurant and hip bar. All in one. In the heart of downtown, walking distance from all the city attractions. Rooms with great view, bellman know everything going on in the city and will recommend you and answer every question.

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Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a conference. Rooms were spacious. Service is good. Bellman were most friendly and helpful. Never received the paper they asked me if I wanted upon checkin but no big deal just a detail that Ritz wouldn't miss. Good at conference was ok. The outdoor bar on 7th floor was fun and nice rooftop experience.

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Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our three nights at this hotel. We had a lovely room overlooking the water tower. Because we rushed around during the day we ended up eating in the outdoor bar and restaurant and it was beautiful! Nice pool and spa facilities and the staff are very helpful and friendly. A nice touch is the complimentary drinks in... More 

Review collected in partnership with Hyatt Hotels

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

This is my 1st time at the Park Hyatt and I am thoroughly impressed! The service is beyond outstanding. I have my 3 month old baby with me and needed some dishwashing liquid to wash her bottles. I called down to the front desk and all they had in the hotel was industrial strength. Because it was too strong, the... More 

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North West England
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We as a family group of 3 adults and a 8 year old child experienced a splendid meal on the 7th floor open air restaurant.The atmosphere was warm and welcoming as were the staff,which complimented a lovely view on a warm Chicago day. The menu provided would please most discernible tastes. The cocktails and wines/beers were also varied and comprehensive... More 

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Naranjo, Costa Rica
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to Chicago for vacations. The personal was always helpful and friendly. My room was always clean and the house keeper was very nice being sure we had ice and water all the time. Front desk, doorman, restaurant people were always pending of you to help. Water was included as part of the amenities. The hotel is in the... More 

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Ann Arbor, Michigan, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Outstanding accommodations with courteous and attentive personnel. The attention to detail was A-1. Truly an enjoyable experience. I would recommend for any Chicago- bound traveler. Also an outstanding location which is central to the overallChicago experience

Review collected in partnership with Hyatt Hotels

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Phoenix az
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our recent stay at Park Hyatt was absolutely perfect! The property is beautiful, clean and pristine. The staff are friendly, helpful, and professional. The rooms are gorgeous, with the large window seat views of the city. Nice large bathroom with separate shower and nice large tub, two sinks and good lighting. Jen at concierge desk was eager to help, problem-solved... More 

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Hoffman Estates, United States
1 review
5 of 5 stars Reviewed 1 week ago

Perfect as always, we feel very welcome and are always treated like royalty. Our room was just as expected with the Water Tower view, window seat and comfortable surroundings. Our breakfast served in-room was excellent, hot and as ordered.

Review collected in partnership with Hyatt Hotels

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New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has a great location, beautiful rooms, is spotless and has a fabulous restaurant. The staff is well trained, and the size of the hotel is large enough to have all services, yet not overwhelmingly large.

Review collected in partnership with Hyatt Hotels

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Hotel Review Summarization

What travelers say

  • Water tower(12)
  • Very nice(7)
  • Room service(7)
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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