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Park Hyatt Chicago

#6 of 182 Hotels in Chicago
Certificate of Excellence
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800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
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1 room 1 adult
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Park Hyatt Chicago
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1,149 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First rate service. WiFi, good food in restaurant, recently remodeled rooms that were very spacious. Location is ideal and restaurant view is stunning. Well located to shopping and walking areas. Gym seems a bit small, but it was clean and contained a full set of equipment, including free weights.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank gsatopaloalto
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you for your kind review and for staying with us during your recent visit. We hope to host you again soon. Safe travels, Jenna More 

chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our best stay in a hotel--ever! Staff called us by name, the room and views were outstanding, and the food was excellent. I would encourage anyone staying in downtown Chicago to consider The Park Hyatt first.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Nancie M
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

We are thrilled you enjoyed your time with us! Thank you for allowing us to be a part of your Chicago trip and we look forward to hosting you again soon! Best, Jenna More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service, food, accomodations. Easy, efficient check-in. Outstanding room service timeliness and food service. Beautiful, relaxing lobby with refreshments. Great work out accomodations, food and spa. Excellent location. Easy and professional check in. Made modification to change my room to east view of lake Michigan with ease.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank O6323IZlindap
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you for your kind words and your review. We are glad you enjoyed your time with us and hope we have the opportunity to host you again soon. Warm regards, Jenna More 

US
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Park Hyatt enjoys a reputation for luxury and thoughtful service. My recent stay did not show the hotel at its best. My poorly maintained room's windows allowed in cold, stagnant, discolored water to accumulate on the window seat. This mess ruined a dress shirt. Though apologetic, the staff's solution was to pad the window seat with towels, leaving them... More 

Review collected in partnership with Hyatt Hotels

Helpful?
2 Thank outandabouttheglobe
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you for your review and we are so sorry your experience did not exceed your expectations. I will be sure to address your concerns with our staff. I hope we have the opportunity to host you again and to remedy these missed opportunities. Warm regards, Jenna More 

Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is pure luxury all the way. Their staff is fenomenal!!! There are no words to express how they made us feel. Right from the moment you arrive the pampering starts, they have THE BEST concierge service EVER! They can get you in basically at any place you want. The rooms are very spacious and comfortable, plus the bath... More 

Helpful?
Thank Claudia C
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you so much for your review, Claudia! We very much appreciate all your kind words and are honored to have been a part of your trip. It was a pleasure hosting you; we hope to see you again soon! Warm regards, Jenna More 

Weybridge, United Kingdom
Level Contributor
138 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came with my family to the Park Hyatt after Christmas to spend New Year in Chicago. I am a Hyatt Gold member. In advance of coming I had emailed the hotel requesting interconnecting or adjacent rooms with one double and one twin. I had received an email back from Joy at the hotel saying that 'we do not have... More 

Helpful?
1 Thank Sayer
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you so much for sharing your experience with us. I apologize that the details of your reservation were overlooked and the inconveniences you experienced during your trip resulted in a less than perfect stay. We would love the opportunity to win your trust in us again on your next visit to Chicago. Again, I sincerely apologize for the inconveniences... More 

Chicago, Illinois
Level Contributor
141 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Consistently one of the best hotels in Chicago. Five star hotel with amazing rooms and discrete service on Michigan Avenue. In the heart of the shopping district with the Museum of Contemporary Art just up the street and Oak Street Beach a few blocks away if you're there in the summer. Great hotel.

Helpful?
Thank warch1
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you for your glowing recommendation! It was a pleasure hosting you and we hope you visit us again soon. Warm regards, Jenna More 

Chicago, Illinois
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a Girls' Night downtown during one of the coldest weekends in Chicago. Every staff member we encountered was friendly, courteous, and helpful. Our room was on the 10th floor with a beautiful view of Michigan Ave. We enjoyed sitting on the window seat "people-watching". Loved all the amenities in the room. Special thanks to the restaurant staff... More 

Helpful?
Thank kkic04
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you for your review! We are so pleased you enjoyed your visit and would love to have you back. NoMI Spa is worth another trip to Chicago! Warm regards, Jenna More 

Greenwich, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Tranquil and comfortable. Customer service great...Page at front desk lovely. Gym OK but not amazing. Bar closes early during the week. Located by Hospital and Fire Station so be picky about which side you face.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Edward D
Miami, Florida
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There isn't one negative thing I could say about this property, that's how great it is ! ! ! The rooms are very modern, comfortable and in the right location, great views........ All of the staff is ready to assist in anything you might need. The concierge is always ready to assist with any request, no matter how small or... More 

Helpful?
Thank AlArias01
Jenna R, Marketing Manager at Park Hyatt Chicago, responded to this review

Thank you for your kind words. I will be sure that your glowing review is shared with my colleagues here at the Park Hyatt Chicago. It was a pleasure hosting you during your visit and we hope to see you again soon. More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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