We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

PUBLIC Chicago

4.0 of 5 Hotel   |   1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel) (Gold Coast)
Hotel amenities
Save Saved
You added PUBLIC Chicago to your Saves list
PUBLIC Chicago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #84 of 168 hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
LB02111 Brookline, Massachusetts
  • Reviews (723)
  • Photos (178)
  • Amenities
  • Q&A
  • Room tips (186)
  • Location
  • More
Write a Review

723 people have reviewed this hotel

Traveler rating
    326
    198
    125
    48
    26
See reviews for
95
213
46
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brookline, Massachusetts
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

PUBLIC is a rare mix of both charming and cool. It’s in an old building but the rooms are chic, well-maintained, spacious and comfortable. I stayed here during a 3 day conference and found the location ideal for attending the conference downtown. It’s in an upscale and beautiful neighborhood (Gold Coast), which is about a 20 minute/ 1 mile walk... More

Was this review helpful? Yes
Media, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just completed a 4-night stay at this hotel and it was fantastic. I booked the trip through Priceline and thought the experience for the value was excellent. Beautiful older building with modern aesthetics, friendly staff, clean rooms and comfortable beds, plus our view of the skyline was lovely! I didn't get a chance to dine in the Pump Room... More

Was this review helpful? Yes 1
Newton, Massachusetts
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A group of us recently stayed at PUBLIC Chicago, and I had a great experience. I enjoyed the decor and modern flourishes, the (Deluxe King) room was spacious, the bed was comfortable and the location was ideal. The food was yummy (though, for what it was, a bit overpriced) and the concierge, Terry, was nothing but kind and helpful in... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel (in the old Ambassador Hotel location) is a jewel. It's on the Gold Coast, so it's close to the sights but also tucked into a quiet corner close the lake. The vibe is very chill ... the front desk staff and the staff in the bar were unabashedly friendly and helpful but also blessedly low-key. The room decor... More

Was this review helpful? Yes 1
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Last year, we used Travelocity to book a mystery room in downtown Chicago, and we got The James hotel which was awesome. Not so lucky this year. $300/night, and it was easily the smallest hotel room we've stayed in. We booked the room for 3 people, my Husband, myself, and my Mother. Unfortunately, my Mother fell ill and was unable... More

Was this review helpful? Yes 2
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Thge experience at this hotel was problematic from the beginning. I will list the problems we experienced: 1. Only one elevator working, forcing everyone to wait for up to 30 minutes for the one operating passenger elevator, try to ride on the service elevator, or walk the stairs. Most people seemed to choose the latter, walking up steep, narrow, poorly... More

Was this review helpful? Yes 3
Kitchener, Ontario
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Public Chicago is a lovely looking hotel with a beautiful entrance way, lobby, restaurant and bar area. Our room was clean and spacious, with a very comfortable bed and good lighting. I booked the hotel on Hotwire and was initially concerned when I saw the location, however upon our arrival, I was pleasantly surprised. Public is located in a beautiful... More

Was this review helpful? Yes 1
PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

Pat k, Thank you very much for taking the time to review our hotel, I too enjoy the neighborhood and location of PUBLIC. I am sorry though, for one of our elevators being out of service during your stay. I know how much of an inconvenience this can be. I hope that you can return soon and utilize both of... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This hotel tries to be posh, and fails miserably....there is no character. Rooms are so bland! Bath is tiny. Staff is less the welcoming, and know nothing about Chicago! Maybe have your employees walk around the block??!!! Valet guys and bar staff pretty much blow you off if you ask a question! Cleaning lady showed up after 5 pm.... We... More

Was this review helpful? Yes 1
PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

julianacaporali, I am very sorry that you did not enjoy your stay as much as we would have liked you to. I know being on your honeymoon is a very special time and we wanted you to enjoy yourselves, that is why we upgraded your room from a standard queen bed to a superior king at no extra cost. I... More

Melbourne
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The PUBLIC is a very stylish hotel and I'd highly recommend it on a stay in Chicago. A big hotel, it does not feel like it, more intimate than its scale would suggest. Situated in a great part of town, the Gold Coast, it is pretty handy to anything you might want to do in CHI. Easily reached by the... More

Was this review helpful? Yes 3
PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

sk4nder, Thank you for the generous review, we are always happy to assist! We look forward to hosting you again soon. STAYPUBLIC, Matthew More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For starters PUBLIC Chicago is a gorgeous hotel; the lobby, bar, lounge and restaurant are beautifully designed, elegantly stylish and just ooze taste and sophistication. The rooms and bathrooms are well-sized, comfortable, light and airy and everything feels and looks high quality. The coffee was the best I've had anywhere in the USA and comes very, very close to the... More

Was this review helpful? Yes 4
PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

Angelo_W73, I really enjoyed your review of the hotel, I thought your descriptions of the aesthetics were spot on. But I am most happy about the mention of our service. This is exactly what we aim for and I am ecstatic that it was delivered. I know we may not see you soon but when we do we will have... More

Owners: What's your side of the story?
If you own or manage PUBLIC Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to PUBLIC Chicago? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Pump room(76)
  • Very nice(12)
  • Gold coast(9)
  • Great location(4)
  • Magnificent mile(4)

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PUBLIC Chicago 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Jetsetter, Orbitz, Splendia, Tablet Hotels, Hotels.com, BookIt.com, Tingo, Travelocity, Sabre Hospitality Solutions , Cheap Tickets, Venere, MrandMrsSmith, BookingOdigeoWL, Priceline, getaroom.com, Otel and Agoda so you can book your PUBLIC Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago

178 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
Room/suite (49)
Viewed
Hotel & grounds (20)
Viewed
View from room (2)
Viewed
Bathroom (16)
Viewed
Dining (11)
Viewed
Family/play areas (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#40 Luxury Hotel in Chicago #68 Family Hotel in Chicago #75 Business Hotel in Chicago #76 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 
Number of rooms
285

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer