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PUBLIC Chicago

4.0 of 5 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
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PUBLIC Chicago
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PUBLIC Chicago
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834 reviews from our community

Traveler rating
    377
    225
    145
    55
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
2 reviews
1 of 5 stars Reviewed yesterday NEW

Recently stayed at hotel and did not enjoy it. Place is in need to repair, the rooms were uncomfortable and small. The air conditioner did not work well and the washrooms are small. Pictures on internet make this place look fantastic but it is not. Will not return to this hotel.

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Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, staff and beautiful room. The hotel was close to everything walking distance. Our room was beautiful and very spacious. The staff went on and beyond to meet our request. My boyfriend and love the hotel so much that we ended up book an extra night. This is a MOST book hotel.

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear CarlaJ1977, We are thrilled to hear you enjoyed your recent stay with us! Thank you for writing us a review! We appreciate your compliments regarding our location, staff, and guest rooms. We are happy to hear you enjoyed PUBLIC Chicago so much that you ended up booking another night! We hope to have the opportunity to welcome you back... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment we walked in the door I felt so welcome and comfortable. This was my first time to Chicago and the most incredible experience. From the Bow tie man and manager to Hillary in the bar you would had thought I had been there a hundred times. What a fabulous team and I so look forward to coming... More

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Mloviehamrick, We are ecstatic to read such a fantastic review of our hotel! Thank you for taking the time to share your wonderful experience with us! At PUBLIC Chicago, service matters most and we are delighted to hear you felt welcome and comfortable from the moment you walked in the door. I cannot wait to tell David, our Director... More

Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for a quick business trip and found the service to be top notch. The bellman, Justin, was truly amazing...he remembered me by name after I returned to the hotel at 5pm after only meeting me briefly at 8am; he called me directly after realizing he had given me incorrect information to correct it, and assisted with managing... More

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear KivaMc, Thank you for taking the time to write us a review on tripadvisor. We are thrilled to hear you enjoyed your stay! We certainly appreciate your compliments regarding our “top notch” service, along with our room service menu. Thank you for your constructive feedback, as well. We apologize for any inconveniences you may have experienced during your recent... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here recently on a business trip. Here are the Pros: The hotel is super chic. And in a fabulous location. Just a few minutes walk from the magnificent mile. The restaurant and bar are AMAZING. Seriously, delicious. The staff was pleasant. Free Wi-Fi The Cons: The rooms are quite loud (my colleague complained of the same issue). The... More

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Bri O, We are very pleased to hear you had an enjoyable stay with us! Thank you for writing us a review on tripadvisor. We appreciate your feedback from both your pros and your cons section. It is great to hear you liked our design, location, restaurant, and service. However, I regret to hear we may have missed any... More

Woburn, Massachusetts
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this hotel on business. It's an older hotel with a lot of history, but unlike many older hotels they provide attractive furnishings, modern facilities, and plenty of space. The lobby is beautiful - and there are multiple different spaces for groups to meet up, or just to hang out. The clerks are excellent and very helpful, as is... More

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Krista M, Thank you for taking the time to share your experience and feedback with us! We are very pleased to learn you enjoyed your stay. We certainly appreciate your kind remarks on our rooms, restaurants, amenities, as well as our service! We apologize for any delays you experienced in the fitness center; 6am is indeed a popular time... More

Greenwood, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I were visiting Chicago for the weekend to see the David Bowie Is exhibition at the Contemporary Art Museum, and having recently stayed at the Public with my husband, decided that it would be the perfect venue for a mother and daughter weekend. It's located a little north of downtown, in the beautiful Gold Coast district. The... More

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Rosibod, We are thrilled to hear you enjoyed another recent stay with us! Thank you for taking the time to share your experience on tripadvisor. We are delighted to hear you and your daughter had a great time in Chicago and I will certainly tell our concierge you valued his suggestions. Thank you very much for your compliments regarding... More

1 review
5 of 5 stars Reviewed 1 week ago

All I can say is that our mixologist at the Pump Room was Hillary all over it. She made us Raspberry Gimlets... And now we are hooked. Not only on the drinks, but Hillary has a passion for her craft and her personality will have us referring the Pump Room at PUBLIC CHICAGO. Yeah Hillary, you go girl...

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear lizardh1951, Thank you for writing us such a wonderful review. We certainly appreciate it! At PUBLIC Chicago, service matters most and I will make sure to pass your praises along to Hillary. We look forward to the opportunity to serve you again soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago More

Covington, Kentucky
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I adore this hotel! On a recent trip to Chicago with my Mum for an exhibit at the Contemporary Art Museum we had the pleasure of staying at this little modern art deco gem of a hotel. Not only was the architecture of the hotel aesthetically stunning, but the staff were so welcoming. I cannot say a single bad thing... More

Was this review helpful? Yes 3
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Amber K, We are thrilled to read such a glowing review of our hotel! Thank you so very much for taking the time to share your recent experience with us. We certainly appreciate your compliments on the aesthetics of PUBLIC Chicago, as well as the service. I cannot wait to pass your kind words along to our Director of... More

Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Formerly the location of the famous pump room where the stars used to go. Lobby and restaurant are a fun place to have drinks. Not all the rooms have been renovated. I have stayed in the suites and the rooms are large but outdated. I miss the pump room brunches and the grand piano. The bar is busy, but not... More

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear MimiFromChicago, Thank you for taking the time to share your experience and feedback with us. We are happy to hear you enjoyed your recent stay! Thank you for the kind words regarding our lobby, as well as our bars. We appreciate your critique as well. We look forward to the opportunity to welcome you back soon. STAYPUBLIC David Miskit... More

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Hotel Summarization (Beta)

What travelers say

  • Pump room(76)
  • Very nice(12)
  • Gold coast(9)
  • Magnificent mile(4)
  • Great location(4)

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago

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