We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PUBLIC Chicago

Hotel website
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
PUBLIC Chicago
Professional photos View all
Browse nearby
PUBLIC Chicago
Rate this Hotel

930 reviews from our community

Traveler rating
    433
    249
    156
    58
    34
See reviews for
118
276
58
265
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (930)
  • Mar-May only
    (237)
  • Jun-Aug only
    (219)
  • Sep-Nov only
    (253)
  • Dec-Feb only
    (221)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great friendly staff. I have stayed here 3 times over the last 5 years. Since the renovations the hotel is really nice. I was given tickets for the continental breakfast as a courtesy. I have been helped to send stuff I left behind. The lighting in the rooms is just ok. Rooms are clean. TV selection is good. The halls... More 

Was this review helpful? Yes
Orlando, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I truly enjoyed my stay at this beautiful hotel. Not only does it have a calm and relaxing atmosphere, but it has a fun, easygoing vibe at night! The lobby is definitely a nice space to enjoy a good cup of their LaColombe coffee. The staff is friendly and accommodating, and eager to assist you in whatever you need. The... More 

Was this review helpful? Yes
Campbellsville, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My stay here was exceptionally well! The hotel was beautiful with a calm and relaxing atmosphere! The rooms were spacious, clean, and very comfortable. Very close to downtown, Starbucks, and many other places! Will stay again!

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Sylist8050, We are so glad that you found your stay exceptional. It was great to read that you enjoyed the atmosphere, comfort and location of PUBLIC Hotel Chicago. We look forward to having you back with us soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

los angeles
Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

After traveling the last 3 months for business I am glad I waited to write this review. The Public is as close o a great hotel in this price range as you can get! It is incredibly affordable, The rooms are what you would expect...spacious, perfectly clean and so on. In the am you can order breakfast or lunch boxes... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Loisloves, Thank you for your super review from your super bowl time of year stay and PULIC Hotel Chicago. We are thrilled that you enjoyed everything from our rooms, affordability, food choices, the La Colombe coffee, and all our public spaces including of course our renowned PUMP ROOM restaurant with its Jean George creations. We look forward to welcoming... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

"Queen" beds are slightly bigger than a double and to short for a taller than average person. WiFi in the room gives you access to one device only so choose telephone or laptop, anything beyond that is an additional $20/device/night. Hotel is just OK and waaaay overpriced for what it is

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Lifesajourney19, Thank you for your review of PUBLIC Hotel. We realize that it is gracious, candid feedback which drives success. If you would consider giving us another chance please contact me directly at StayPUBLIC@publichotels.com. STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I recently stayed at the Public the 17th to the 18th as guests of the Steve Harvey Show. We were treated well by the front desk staff who were both friendly and extremely helpful. They answered any and all questions we had, even recommending the best way to get to the restaurant we were having dinner at... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Diana K, Thank you for your candid feedback regarding your recent stay at PUBLIC Chicago. We were delighted to read that you found our front desk staff to be both friendly and extremely helpful. We were disappointed that elements of our room and our valet service were not up to the standards one would expect. Please accept my sincerest... More 

Columbia, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

Everyone we encountered during our short stay at the Public was extremely friendly and helpful. We couldn't have asked for better treatment. The hotel lobby is beautiful and the room was extremely comfortable. Would definitely stay here again and hope to when we have more time to explore.

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Joan W, Thank you for your positive review. We are delighted that you enjoyed our lobby aesthetic and comfort and found our service to be both friendly and helpful. We look forward to welcoming you back to PUBLIC soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

Riverside, Ca
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful and fun hotel!!! The room nice with its lighting and the Pump room for lunch awesome. I do say their $100.00 a night for incidentals is a bit much---its not Four Seasons!! I love library and bar at same time. The lobby is beautiful and staff very welcoming

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear InlandEmpirefamily, We appreciate your review, thank you for taking the time to share your experience with us. It is great to read you enjoyed The PUMP ROOM and Library Bar, along with the service of our staff. We welcome your feedback and hope to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

my husband and I stayed at the Public Chicago for the first time last weekend. Hotel, service, and room was outstanding. Library Pub offers great coffee and snacks. The Pump Room has its own reputation and is well known for offering an amazing dining experience. Definitely will visit again!

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear R J, Thank you for taking the time to review PUBLIC and providing us with positive feedback. We are delighted you felt accommodated by our staff and enjoyed both the PUMP ROOM and Library Bar. At PUBLIC, we know service matters most and we are look forward to your return! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was very excited about my 1 night stay. But was sadly disappointed about a number of things. The walls are paper thin so you can hear everything from the room next door... I was woken up to my neighbours having sex and kept awake by the tv! Another set of guests who brought their own atmosphere to the hotel... More 

Was this review helpful? Yes 2
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Mike H, Thank you for writing this review, I am very disappointed to hear your stay with us did not meet your expectations. We sincerely apologize for any shortcomings. We hope you will consider giving PUBLIC Chicago another chance as we would very much like to show you what a great experience it can be. Please feel free to... More 

Hotel Review Summarization

What travelers say

  • Pump room(44)
  • Very nice(7)
  • Gold coast(5)
  • Great location(4)
  • Magnificent mile(3)
Questions? Get answers from hotel staff and past guests. Ask a question

219 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (189)
Viewed
Room/suite (64)
Viewed
Hotel & grounds (27)
Viewed
View from room (6)
Viewed
Bathroom (20)
Viewed
Dining (12)
Viewed
Family/play areas (1)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question