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All 167 Chicago hotels

PUBLIC Chicago

4.0 of 5 Hotel   |   1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel) (Gold Coast)
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PUBLIC Chicago
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72%
Ranked #84 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
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643 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Windsor
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

3 couples stayed here in April and I was not impressed. We arrived early and waited to check in. All 3 rooms were booked together. As they checked us in, each was offered an upgrade at a cost. The 3rd room was advised that their room was not ready and no upgrade was offered. All 3 rooms were on different... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW

My only complaint was that bathroom was too small. Needed more counter space and space in general. Loved everything else! Location to everything was great! Restaurant and bar were great, staff was friendly and helpful, bed was comfortable.

Was this review helpful? Yes
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear amcberry, Thank you for taking the time to share a review on your experience at PUBLIC. We are thrilled that you had the opportunity to enjoy the Pump Room and our bar. Our staff works very hard to deliver an exceptional experience to our guests and we are pleased to hear they exceeded your expectation. We look forward to... More

tampa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

centrally located, fabulous remodel of hotel lobby, rooms & restaurant, drinks & food outstanding only out done by the TERRIFIC STAFF who seemed genuinely pleased to cater to our every need. Charming!

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear summitBysonCity, Thank you for your feedback from your recent experience at PUBLIC. We are so happy to hear that our staff exceeded your service expectations. We look forward to you choosing PUBLIC for your next visit to Chicago! Sincerely, PUBLIC Management More

Downers Grove, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I were able to get away for a Saturday night and stayed at Public Chicago. Very clean and sleek. Perfectly located. Service was professional and friendly. Very classy and modern. Perfect for a couple or a group looking to have fun stay in Chicago.

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear Patrick D, We are thrilled to hear that you and your wife enjoyed your Saturday night stay with us here at PUBLIC. We take great pride in providing a friendly, unique experience for all of our guests. We look forward to you and your wife choosing PUBLIC for your next visit to Chicago! Sincerely, PUBLIC Management More

Tempe, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The former Ambassador East has been reborn as the young, hip, pretentious Public Chicago Hotel. We arrived at check-in time, exhausted from our travels to find our rooms were not ready due to "full turn around." There were, however, upgraded rooms ready for a $50 extra charge, per room, per night. We opted to wait and were told we'd receive... More

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear Tracy L, We are thrilled to hear you enjoyed your valet experience and our 42” LCD high definition TVs when staying at PUBLIC. We sincerely apologize for the inconvenience you experienced at check-in and not being informed in a timely manner when your room was ready. This is not our standard of practice when a guest is waiting for... More

Houston, Texas
Top Contributor
57 reviews 57 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Convenient location in the Gold Coast of Chicago (walking distance to the Magnificent Mile) and a very comfortable bed, though the pillows could be much better (mine were slightly lumpy). The bathroom toiletries left much to be desired (the smell of the lotion was actually off-putting, but luckily I had my own!). The bathroom was minuscule and the bathtub was... More

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear AGrassini, Thank for taking the time to share your experience at PUBLIC in regards to your room amenities and safety. We apologize that you did not receive the attention to detail that should be expected for an experience a PUBLIC. We will use your feedback to continue to train and enhance our service. We are sorry you did not... More

Peoria, Illinois, United States
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice and clean, boutique style of hotel. There was a problem at check in with the room not being available. We were told check in was 3pm and even though we didn't show up until 430, our room was not ready. We had a 6pm wedding to attend and had not changed yet. This did cause a bit of anxiety... More

Was this review helpful? Yes 3
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear Stephanie T, On behalf of PUBLIC, we want to apologize for the inconvenience you experienced at check-in when you had to wait to get into your room. We realize that when you are traveling that you expect to have a timely check-in so you can relax and enjoy your experience. We are very sorry that expectation was not met... More

Dallas, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful stay, friendly staff, clean rooms, great vibe! The Pump Room is so historic and fun to see the old stars pictured on the walls, and the location is ideal with beautiful brownstones lining the streets. Just a short walk from most popular restaurants. Will definitely be back!

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear JJJKKK1984, We are thrilled that you enjoyed your stay at PUBLIC. Here at PUBLIC we take great pride in our historic location and being able to showcase our legendary Pump Room. The iconic black and white photos are definitely a guest favorite and remind us daily of the multitude of celebrities that have experienced the Pump Room over the... More

Mumbai, India
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A beautiful stylish entrance leads you to a fancy library lounge and a chic coffee shop/ bar...located 2 blocks from the metro station and 2 blocks from Lake short drive...nothing beats this safe location. ...few minutes walk to the michigan avenue and loop..its just a fantastic option. The rooms are superbly sized and the bed is so comfy. The bathroom... More

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear IndiaTravelfreak, We are pleased to hear that you enjoyed your stay with us here at PUBLIC and appreciate you taking the time to share your feedback. We are glad that you had the opportunity to experience the Library and Coffee Bar, which provides a great space to enjoy a cup of our La Colombe Coffee or one of our... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am writing this review while I am still here at Public Hotel. From the moment you make your reservation till the moment you check in. The service levels from the staff is amazing. When you call the hotel, Nichole is very informative and has an excellent phone personality. I was in Chicago for a hotel trade show and the... More

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear Jbaldasarre2014, We want to thank you for taking the time to review your current stay with us here at PUBLIC! At PUBLIC, we are passionate about delivering memorable guest experiences to all. We are thrilled to hear that our staff met your service expectations throughout your entire PUBLIC experience from making the reservation, to trying our Jean-Georges menu and... More

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Hotel Summarization (Beta)

What travelers say

  • Pump room(76)
  • Very nice(12)
  • Gold coast(9)
  • Great location(4)
  • Magnificent mile(4)

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Luxury Hotel in Chicago
#64 Business Hotel in Chicago
#73 Family Hotel in Chicago
#84 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PUBLIC Chicago 4*
Official Description (provided by the hotel):
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 
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Also Known As:
Public Chicago Hotel
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Ambassador East Hotel

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