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PUBLIC Chicago

Hotel website
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
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PUBLIC Chicago
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PUBLIC Chicago
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1,039 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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    (1039)
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    (291)
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All months
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Public is gorgeous. The neutral color scheme is oddly warm and comfortable. The rooms are small but it's a historic hotel in the city, that's to be expected. I was heartbroken that there was no coffeepot in the room – so you either have to go to the lobby to purchase a cup (which I think was $3.50 and... More 

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New York City, New York
Level Contributor
86 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I loved this hotel. My boyfriend and I stayed here for a weekend on our trip (my first trip) to Chicago. We were immediately greeted with very welcoming, helpful, and accomodating bell men and experienced the same customer service upon check in and check out. The lobby is simply stunning and awe inspiring, I am a big fan of the... More 

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Santa Monica, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at PUBLIC for a hybrid business/leisure trip. I was traveling alone. The rooms are simple, elegant and cozy--in the best Schrager tradition. The bed looks like a futon but is actually one of the most comfortable beds in my recent memory; a delight at the end of the day. Downstairs you can enjoy the library and Pump Room.... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Lmvincent, Thank you for sharing your experience at PUBLIC. We are thrilled to read that you enjoyed the location, comfortable room, and the cuisine from the Pump Room. We do apologize for the inconvenience of our elevator. We look forward to your return soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

New York City, New York
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great Hotel , very stylish, great little bar and restaurant - my only two points to highlight are that some rooms look inwards and have not very exciting views - and if you are here for business be aware that there is no room service before 7:00 am - which was a bit of a pain.. but they do have... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Nyxtian, Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the stylish design of the hotel. We understand gracious candid feedback is what drives success. We apologize for any inconvenience with regard to room service. We do offer a simple all night menu for our guests. We hope to have the opportunity to welcome you... More 

Brighton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Public, Chicago was exactly what we hoped it would be - cool vibe, beautiful interior, great service and really safe area for our 3 day visit. The Public staff were all very charming and gave great service and help - especially Elaine (in the lounge bar - off now on her own travels). On arrival although our room was... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear tOpcat1, Thank you for reviewing PUBLIC. We are delighted to read that you enjoyed the design, location, and our staff’s service, especially Elaine from the Library Bar. Elaine will be so happy to read your positive feedback regarding her service. We are also glad to know that you enjoyed a delicious meal in our Pump Room restaurant. We look... More 

Brighton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We travelled from England to see Chicago for a few days in July 2015 and had booked on-line.We knew nothing about Chicago but had heard of it's reputation as a city of crime and homicides etc! When we arrived at Public we were a little apprehensive but soon discovered that it was a fabulous hotel in a very upmarket part... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear MFC25, Thank you for taking the time to review PUBLIC. We are happy to read that you enjoyed the location, atmosphere, and the friendly service provided by our staff especially Hannah and Elaine. I will be sure to share your positive feedback with them. We are also delighted to read that you had a great experience at our renowned... More 

Minnesota
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed two nights at the Public. We had requested a double queen room for someone with physical challenges and they only had a king, so we were upgraded to a suite at no charge. This was very accommodating. The room was a corner room and quite spacious. The decor was very Restoration Hardware like in appearance and uncluttered which... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear sweetmnmama, Thank you for reviewing PUBLIC. We are thrilled to read that you enjoyed the spacious room and décor of the hotel. We apologize that we did not fulfill your request of a double queen room but I am delighted that we were able to accommodate your need with a upgrade. We look forward to your return! STAYPUBLIC David... More 

Tempe, Arizona
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Close to Lincoln Park & Zoo. Rooms were clean with refrigerator available for our own drinks. The library was a coffee bar during the day and a bar during the evening. The restaurant food was excellent but the Sunday "brunch" was nothing special.

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Phoenixkid, Thank you for sharing your experience at PUBLIC. We are delighted to read that you enjoyed the location and the cuisine of the Pump Room. We are disappointed that you found the brunch was nothing special. We appreciate your candid feedback. We hope to have the opportunity to welcome you back soon! STAYPUBLIC David Miskit General Manager PUBLIC... More 

Saint Paul, Minnesota
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

If it's March, it must be a trade show in Chicago. This year's hotel selection was Public. We' tend to like Ian Schrager's hotels. This year, a room was competitively priced, so we gave it a whirl. Design is appropriately minimum. Staff is appropriately trendy, helpful and pleasant. Rooms are comfortable and the beds are terrific. Quick grab food in... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear CooksofCrocusH, Thank you for reviewing PUBLIC. We are happy to read that you enjoyed the design, comfort of the room, and our staff’s friendly service. We are also glad to read that you liked the grab and go concept of our Jean George Coffee Bar and Marketplace. We hope to welcome you back soon! STAYPUBLIC David Miskit General Manager... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I, as many others, got this as a deal on Expedia. The hotel really is as beautiful as it looks in pictures (lobby, library, restaurant, bar). I ended up upgrading to a king deluxe room. It was a great size, blackout windows, comfortable bed, huge bathroom. I was VERY happy with the room. Check in was a breeze, and my... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Spondster, Thank you for sharing your experience at PUBLIC. We are thrilled to read that you enjoyed the design, location and the professionalism of service provided by our staff. We understand gracious candid feedback is what drives success. We appreciate your detailed critique of the PUMP ROOM restaurant. We look forward to welcoming you back to PUBLIC in the... More 

Hotel Review Summarization

What travelers say

  • Pump room(36)
  • Gold coast(4)
  • Very nice(3)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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