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PUBLIC Chicago

Hotel website
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Best prices for: 1 room 1 guest
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PUBLIC Chicago
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PUBLIC Chicago
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942 reviews from our community

Traveler rating
    439
    254
    157
    58
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Top Contributor
101 reviews 101 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Public is a stunning hotel located in the Gold Coast area of Chicago. The lobby is absolutely breathtaking with a fireplace, high ceilings and attention to architectural detail. Jon George's aka The Pump Room is their restaurant. According to history, iconic celebrities have dined here including Frank Sinatra. Our room was done in white and taupe and very spacious and... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear MustangRoxie, Thank you for your candid feedback regarding your recent stay at PUBLIC Chicago. We were delighted to read that you enjoyed the overall décor and atmosphere of the hotel. We were disappointed that elements of our room were not up to your standards. We look forward to welcoming you back so that we may provide you with an... More 

Akron, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful experience at the Public hotel. Good service from the minute we walked in. One issue with the valet was quickly taken care of. Staff was professional, friendly and efficient. Rooms are clean and bedding very nice. We had cocktails in the lounge but did not dine here. The vibe is upbeat and fun! Great hotel

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Tennisfan44210, We are delighted to read that you had a wonderful experience with PUBLIC Hotel Chicago. Thank you for the positive feedback with regards to our staff and the overall atmosphere of the hotel. We look forward to have you back with us soon. STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

Hoboken, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

For the discerning, its the nicest hotel in Chicago. Great cocktails at the bar, and room decor is simple and modern making the most of family small suites. I may be bias because I prefer staying away from the clamor of the Magnificent Mile, but the age of the building has never been an issue for me. If you prefer... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Greg0ry201, Thank you for your review of PUBLIC Hotel Chicago. We appreciate you taking the time to share your recent experience with us. We are pleased to hear you enjoy our Library Bar, our room decor and of course convenient location right in the Gold Coast. PUBLIC is inclusive to all and we are proud you felt as much.... More 

Missouri
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We go to Chicago on a fairly regular basis and were looking for a new place to experience the city.We were at The Public Chicago the last weekend of March for a little pre- conference, relaxation.We had a great time!☺ EVERYONE on site was friendly and helpful, from the bell hop to the front desk to the bartender in the... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear KCCAC, Thank you for taking the time to review PUBLIC Hotel Chicago. We are thrilled that you found your accommodations so satisfying. We appreciate your kind comments regarding our staff and location, and of course our PUMP ROOM Restaurant. We look forward to welcoming you back soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

We chose the Public because of the Ian Shraeger name and having walked through the lobby while dinning at the Pump Room restaurant. The rooms were surprising large and the windows large with dramatic views and very high quality bedding. It's the lobby however, that provides a real surprise. Great design and many comfortable areas to read, work, or play.... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Iew K, Thank you for taking the time to write this wonderful review of PUBLIC Hotel Chicago. We are thrilled to read that it was Ian Schrager’s name and our PUMP ROOM restaurant that inspired you to try our hotel. It is also fantastic to read your feedback on our guestrooms and of course our public spaces. Thank you... More 

Kansas City, Missouri
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Public is a nice hotel with a friendly staff.. We stayed three nights in a queen room. The room was midsize for a Chicago hotel, that means small compared to most areas. We liked the room. One drawback is by the third night the mattress is a bit to firm. The location is in a nice quite neighborhood just... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear bobcat77_12, Thank you for taking the time to share your recent experience at PUBLIC Hotel Chicago. We appreciate the kind words regarding our staff, location, and of course overall atmosphere. We do apologize if your mattress did not fit your needs. We hope to have the opportunity to welcome you again. STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Returning to the Public Chicago hotel was a wonderful birthday surprise. From the moment we checked in to the moment we checked out, everything was perfect. The staff was incredible and the accommodations were fantastic. We had dinner in the Pump Room and rounded out the evening with drinks in the Library Bar. If you are looking for a hotel... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Angel33333, Thank you for writing this wonderful review of PUBLIC Hotel Chicago. We are pleased to read our staff, stylish atmosphere, and of course our famous PUMP ROOM and Library Bar could make your birthday celebration so special. We cannot wait to welcome you back! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

NYC
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cons : I checked in on a Saturday for a 2 night stay in a Superior King room. I was woken up on Sunday morning at 6am and again at 7am by a constant THUMP THUMP THUMP sound directly overhead. I soon realized I was in the room directly under the Fitness Center (which is on the 11th floor). The... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear CaddyCK, Thank you for taking the time to write this review. We understand that gracious candid feedback is what drives success. Thank you for your positive feedback on our décor, our PUMP ROOM restaurant and our Library Market Place. We do apologize for any inconveniences you experienced during your recent stay at PUBLIC Hotel Chicago. Please feel free to... More 

Hotel Review Summarization

What travelers say

  • Pump room(37)
  • Gold coast(4)
  • Very nice(3)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

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