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PUBLIC Chicago

Hotel website
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Best prices for: 1 room 1 guest
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PUBLIC Chicago
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PUBLIC Chicago
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974 reviews from our community

Traveler rating
    455
    266
    158
    61
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent
Top Contributor
50 reviews 50 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Modern hotel in a great location, decor was bland so if you are looking for cosy think again however if you like understated decor in muted clean colours this is the place for you! Sleep quality was ok, pillows were disappointing and views were boring however typical of inner city outlooks. Reception was friendly, helpful and responsive. Didn't eat or... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear LR-Kent, We appreciate your comments on our friendly staff and the location. Our staff strives to be as friendly and passionate about our business as possible. We look forward to your next visit! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

New York City, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed at PUBLIC CHICAGO for a week on business and am extemely picky person and can say nothing but that I had an EXCELLENT and WONDERFUL stay at Public for the following reasons: 1. SERVICE: From the time I stepped foot infront of the Public Chicago sidewalk to the time I left the staff at Public were friendly,... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear JetsetK, Thank you so much for this wonderful review! We try to make our hotel accessible and inclusive to everyone, without sacrificing quality and luxury. We appreciate all of your kind words regarding our staff, décor, and location. I’ll be sure to pass your comments off to Shawn and Paul. We cannot wait to welcome you back on your... More 

Missoula, Montana
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

PUBLIC Chicago has a sleek, modern, and cool feel, striking a nice balance between historical heritage and current amenities. I enjoyed my first visit, and venturing into both the Pump House, and Library to sample their respective breakfast offerings. As I was in town for a work event, most of my lunches and dinners were away, but I did stop... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Bryan D., Thank you for your recent review of PUBLIC! We are happy to read that you enjoyed many aspects of your stay, including the design and atmosphere, the cocktails in the Library, and that you found our staff to provide friendly service. We look forward to your next visit! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

1 review
5 of 5 stars Reviewed 1 week ago

The room was fairly large, nice and clean and modernly decorated. Bathroom was the same. Good value for money, staff were very nice and helpful, excellent location in Chicago. Cream carpets probably isn't the best choice, considering how much it rains in Chicago. General wear and tear and usage will make them very dirty, very quickly. Only downside I can... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Richard W., I appreciate you taking the time to write us a review. We are happy to read that you enjoyed the décor, excellent location, and of course our friendly and helpful staff. We apologize for the inconvenience of the internet connecting problem. We understand gracious candid feedback is what drives success. We look forward to your next visit... More 

North Chicago, Illinois
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Really a great hotel that is super comfortable with marshmallow like pillows and very clean! Stayed here with family that was in town for an event. Very professional check-in and the Pump Room is a great place to grab a cocktail! Super close to the lake and all kinds of great shopping and nightlife!

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Lisa M., Thank you for your review! We are happy to read that you enjoyed our comfortable bedding, marshmallow like pillows, and also the location of PUBLIC Chicago. It is great to read that you got the chance to visit the Pump Room for a cocktail. We look forward to your next visit. STAYPUBLIC David Miskit General Manager PUBLIC... More 

Delafield, Wisconsin
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's start with the positives. The staff at Public were wonderful. Very accommodating and tried to be helpful. However, the Public was too hip and trendy for this 50+ year old couple. The room was spartan, almost institutional, and the platform bed was about 18 inches off the floor. As in most older hotel properties, the bathroom was small. The... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Scooter97, Thank you for taking the time to write us a review. We are happy to read that our staff was very accommodating and helpful. Our staff enjoys doing what they can for all of our guests. We apologize for any inconveniences you may have experience during your stay. We look forward to your return! STAYPUBLIC David Miskit General... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

There's so much I can say about the beautiful decor and ambiance of this hotel, but the service is really what sets it apart. The people working there are fantastic! We threw a multi-day event there and we couldn't have been more impressed by their expertise. If you're traveling for fun, it's also an awesome place to stay because the... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear La6rengifo, Thank you for such a wonderful review! We are thrilled to read that you enjoyed the beautiful décor and ambiance of the hotel and of course our fantastic staff. At PUBLIC our number one goal is to make sure that we provide friendly service that is also passionate and empathetic. We look forward to having you back with... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a last minute stay-cation and was extremely pleased with my stay. Check-in was quick and efficient. Room was bright and airy- very modern. Beds were amazing! Did not have a chance to eat at the hotel but had drinks at the pump room and library bar, both had great service and even better drinks! The area itself is in... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Amanda G., Thank you for taking the time to review PUBLIC Chicago! We are pleased to read that you had an exceptional stay with us and enjoyed our guest room including the “amazing” beds. It is great to read that you had the chance to enjoy some drinks in the Pump Room and Library Bar. We aim to deliver... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location - just a mile north of the City center. Loved the room. Loved the free bike lending (epic way to explore, perfect area for cycling). But could do without dark lobby/elevators and "we're just so effin cool" vibe, which i personally found off-putting.

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Jamesjcog, Thank you for taking the time to write us a review. I’m happy to read that you loved our room and the complimentary bikes to explore the lake and the city. I was sorry you did not care for the vibe of our public space. We hope that we will be able to have you back with us... More 

Almaty
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I read many positive feedbacks from guests of Pulbic Chicago and decided to stay there. It was wise. Flying by KLM flight to the US I read in their onboard magazine Insider guide about Chicago, and the author has recommended Public hotel as a good option for guests. On that moment I have booked the Public Hotel and his opinion... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Zhamilya, Thank you for such a wonderful review. It sound as though your stay was great from the get-go! I’m thrilled to read that you enjoyed our location, décor of the hotel and of course our staff. We strive to provide excellent customer service to all of our guests. We look forward to your next visit with us! STAYPUBLIC... More 

Hotel Review Summarization

What travelers say

  • Pump room(36)
  • Gold coast(4)
  • Very nice(3)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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