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PUBLIC Chicago

4.0 of 5 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
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PUBLIC Chicago
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PUBLIC Chicago
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850 reviews from our community

Traveler rating
    384
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel has a uniqueness to it that I enjoyed. You walk out the front door to a nice Chicago street full of brownstones and not mobs of people. Just a short walk from Lake Michigan, Navy Pier, Michigan Ave shopping, etc. The Pump Room restaurant is a nice atmosphere. The bar scene doesn't do much for me but I like... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear JessicaShree, We are thrilled to hear you have enjoyed each of your recent stays with us! We certainly appreciate your review. Thank you very much for your compliments regarding out location and guest rooms, as well as our food and beverage outlets. We are sorry to hear that you experienced difficulties with the elevators during your stay and we... More 

Markham
Top Contributor
76 reviews 76 reviews
47 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a 10 minute walk to the Magnificent Mile and steps to a bunch of great restaurants. The rooms are spacious and comfortable. Though there were a few items that needed attention nothing that deterred from the stay. We had brunch on Saturday and it was ok but just ok, and very very expensive. Ben, the bellman was... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Travelcritic-ca, We are thrilled to hear you enjoyed your recent stay with us! Thank you for writing us a review. We surely appreciate your compliments on our location, as well as our rooms. I will be sure to pass along your commendations to our front service attendant, Ben! We apologize for any shortcomings you experienced while dining in our... More 

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very cute and clean rooms! Rooms have a mini bar and fridge, but no coffee maker. However, the coffee bar is amazing! Way better than Startbucks! During our stay there, the Pump room had a very good crowd at night. The staff was beyond accomodating. They delivered food from the Pump room to our room, which was incredibly nice! The... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear MMaribel, Thank you for taking the time to share your recent experience with us. We certainly appreciate your compliments regarding our staff, bars, and neighborhood! We are also delighted to hear you enjoyed the La Colombe coffee served daily in the Library Bar. We hope to have the opportunity to welcome you back soon! STAYPUBLIC David Miskit General Manager... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is great. The rooms are super clean and decorated nicely. Very modern and chic. Staff was incredibly friendly from the moment I walked in the door. The Pump Room was great too. Hillary was awesome and made the best Bee's Knees cocktail with Ford's gin!

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear KyleOparis, Thank you for taking the time to give us a review on TripAdvisor! At PUBLIC, we endeavor to deliver essential service with exciting food, beverage and entertainment options for all of our guests. It is great to hear that we provided that experience for you. I will be sure to send your regards to Hillary! We look forward... More 

Texas
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Once I got over the fact the rooms didn't have coffee makers, I found I rather liked this hotel. It's stylish and comfortable without being ferociously trendy to the point of obnoxiousness as some hotels can be. The lobby and Library Bar are magnificent. In the morning the bar is a quiet and super comfortable coffee shop with friendly, smart,... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Annagins, We are delighted to hear that you had a great experience at our hotel. We strive to be empathetic to our guests’ needs, and we do apologize for any inconvenience you might have experienced during your stay due to the lack of coffee maker in the room. We hope that it will not deter you from coming back... More 

Rogers, Arkansas
Contributor
19 reviews 19 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Public Chicago is not your average hotel. It has a very unique, hip, attractive hotel with so much character! Totally worth a little extra cash for the experience. Although this hotel is inside a beautiful, historic building in probably the most prestigous old neighborhood in Chicago...it does not feel historic inside. It is super modern and trendy. I had a... More 

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PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Matt T, Thank you for taking the time to share such a detailed review of your recent stay with us at PUBLIC. It is truly an honor to hear your compliments of our public spaces! We strive to provide an environment that is unique and inclusive of all our guests. We are also delighted to hear that you enjoyed... More 

Minneapolis, Minnesota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Public is a nice, modern feeling hotel with room for improvement. Clearly you could see bones of the former Ambassador East which was what this property used to be known as. The Public did keep the name of their well-known restaurant, Pump Room. There is no vent in the bathroom so expect it to take a while for the... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Gary M, We realize that it is gracious, candid feedback which drives success; and we are thankful for sharing your experience with us. We apologize for any shortcomings during your recent stay. Please feel free to contact me directly at StayPublic@publichotels to further discuss your experience in detail and hopefully for me to have the opportunity to invite you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The right place... To have a good time! Big room, nice amenities and weekend parties! Everything has a touch o good taste Sure thanks to friendly reception team and Terry, super concierge! I definitely recommend.

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Fabiogm10, At PUBLIC, we strive to provide a wonderful experience to all of our guests! Thank you for taking the time to share about your recent stay with us. I am honored to hear your compliments regarding our front desk staff and concierge, Terry. We hope to see you again soon! STAYPUBLIC David Miskit General Manager PUBLIC Chicago More 

Kidderminster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a four night stay in Chicago and so glad after all my hours of research that I chose this hotel. The bar is lovely with an open fire for those very cold days in Chicago shopping to come in and sit by with a drink. The bar staff were great, really friendly particularly one guy, wish I took... More 

Was this review helpful? Yes 1
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Fosters25, Thank you for taking the time to share your experience at PUBLIC and providing us with positive feedback! We are thrilled to hear you enjoyed your stay, from our décor to the service of our staff! I will be sure to send your kindest regards to both Terry and David. We look forward to welcoming you back in... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Public Chicago exceeds expectations on many fronts. While many centrally located hotels often rely on their location alone as the most enticing thing they have to offer, considering the accommodations are substandard, this is not the case at the Public. I'd say the most attractive feature is the Pump Room restaurant with its stunning ceiling lamps, beautiful, understated elegance,... More 

Was this review helpful? Yes
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear MarinelaG, Thank you for taking the time to share your experience at PUBLIC and providing us with positive feedback! I am delighted to hear that you enjoyed your stay with us, thanks to our stylish rooms and delicious food at the Pump Room. We look forward to welcoming you back in the near future! STAYPUBLIC David Miskit General Manager... More 

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Hotel Summarization (Beta)

What travelers say

  • Pump room(72)
  • Very nice(12)
  • Gold coast(8)
  • Great location(4)
  • Magnificent mile(4)

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#44 Luxury Hotel in Chicago
#67 Business Hotel in Chicago
#72 Family Hotel in Chicago
#80 Romantic Hotel in Chicago

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