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All 168 Chicago hotels

PUBLIC Chicago

4.0 of 5 Hotel   |   1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel) (Gold Coast)
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PUBLIC Chicago
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72%
Ranked #84 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
cassandra_m_11 New York City, New York
  • Reviews (711)
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711 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

Loved staying at this place. Rooms were large and comfortable. Staff was polite. Food was amazing. And the barista, Kirsten Green, makes (hands down) the best lattes I've ever had in the city. Plus, she's cool. Worth coming to this place just to have coffee with her!

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had never been to Chicago before. We chose Public because of its location and price. We absolutely lucked out!! The hotel is beautiful. The service was amazing. The concierge was very friendly and helpful. The location of the hotel is PERFECT! It is near everything: restaurants, bars, the beach/lake, Magnificent Mile, etc. We will definitely stay... More

Was this review helpful? Yes 2
Hong Kong, China
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is HUGE first of all, very well maintained building which is designed well. The lobby, bar and library areas are much nicer than the actual rooms but the rooms themselves are basic yet comfortable, clean and neutral. Nothing stands out....good or bad. Just functional. The service was a bit spotty; I wouldn't say the reception staff are warm... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you want a delightful place to stay in Chicago, one that is in a quiet neighborhood, but only two blocks to Lake Michigan and four blocks to the Miracle Mile, stay at the Public. The rooms are all renovated and quite restful. The staff is very accommodating and well organized. In addition to the renowned Pump Room on the... More

Was this review helpful? Yes 2
Cincinnati
Top Contributor
86 reviews 86 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for three nights at the Public Chicago over the 4th of July Weekend. This is a very nice little "boutique" hotel within easy walking distance of Rush Street and Old Chicago. We did walk all the way to the Art Institute of Chicago, but if I had it to do over again I definitely would have taken a... More

Was this review helpful? Yes 1
PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear RMCCincinnati, Thank you for taking the time to share about your recent stay with us at Public Chicago. It is great to hear that you enjoyed your visit with us, thanks to our amazing location and the surrounding area and neighborhoods. I’m happy you got a chance to experience the Pump Room and you enjoyed it. Thank you again... More

Thousand Oaks, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

This has been our home away from home for the last 5 weeks. I looked over many hotels and decided that this would be the choice for us, by the location ( Gold Coast) and the style of the hotel. I contacted the hotel directly by email and was extremely satisfied with the email exchanges and decided that this would... More

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PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear loneoak571, Thank you for taking the time to share about your recent stay with us at Public Chicago. I truly appreciate your detailed feedback, as we are constantly trying to improve our guests' experiences and comments like yours help us evaluate our current offerings. Thank you for your compliments of our hotel design, our food, our gym and screening... More

Shakopee, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel itself....cool, hip, nice location in a residential area. But beyond that...mediocre for what you are paying for as there are very little amenities and the rooms are pretty stark. For example, you get free wi-fi for one device, shampoo but no conditioner, and when we asked if they had umbrellas for us to borrow, they were like we have... More

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PUBLIC H, Manager at PUBLIC Chicago, responded to this review

Dear Lilynammer, I would like to take this opportunity to apologize for the inconveniences you had while with us. The conditions and issues that you described certainly do not meet our expectations, and I am very sorry that this occurred. We pride ourselves on providing exceptional customer service, and the response to the key problem you encountered certainly does not... More

Berwyn, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

So my wife and I often have staycations in Chicago, and have stayed at many of the top hotel chains in the city. For our anniversary (one year of marriage) we wanted to do something special, so we looked up places that offered more than just a hotel stay (i.e. spots with nice restaurants, or nice lounges, etc.). PUBLIC of... More

Was this review helpful? Yes 2
PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

Connoisseur78, WOW! That was such a detailed and amazing review of the hotel. Reading it was enough to skip my cup of coffee to wake up this morning! I am thrilled your experience was so great and next time you stay with us please reach out to me I will be happy to show you how to close the blinds.... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Arrived at 4pm and was told my room was not ready. I had been traveling since 3am and was exhausted. I sat in the lobby for an hour. The man staffing the desk was extremely rude. There are two eateries on lobby level, making it very noisy and crowded well into the night. The air conditioning unit sounds like a... More

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PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

D G, I am truly sorry about your experience at PUBLIC. Please contact me at your convenience so we may discuss your concerns further. STAYPUBLIC, Matthew More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The restaurant and bar were fantastic but the rooms made me feel as if I was in a nice college dorm room with "IKEA-like" sparse furnishings. What a contrast to the inviting lobby area! And its the only place in recent history where I had to ask for a bar of soap after the room had been attended to AND... More

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PUBLIC H, Front Office Manager at PUBLIC Chicago, responded to this review

323PaulH, It is wonderful to hear that your impression of the Pump Room bar and restaurant was fantastic! I really enjoy the ambiance, service and of course the food/drink as well(the prosciutto wrapped pork chop is phenomenal!) I am sorry though that the room furnishings were not up to par for you. I have heard from a few guest's that... More

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Hotel Summarization (Beta)

What travelers say

  • Pump room(76)
  • Very nice(12)
  • Gold coast(9)
  • Great location(4)
  • Magnificent mile(4)

Additional Information about PUBLIC Chicago

Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PUBLIC Chicago 4*
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago

175 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#40 Luxury Hotel in Chicago #68 Family Hotel in Chicago #76 Romantic Hotel in Chicago #77 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 
Number of rooms
285

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