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Red Roof Inn Chicago Downtown Magnificent Mile

162 East Ontario Street, Chicago, IL 60611
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Red Roof Inn Chicago Downtown Magnificent Mile
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967 Reviews from our TripAdvisor Community

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Guayaquil, Ecuador
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice place. Good service and excellent food. I stay one hour and enjoy lot of fun in this place. The attention of the waitres that good. Excellent view of the downtown of Chicago. My family stay together and enjoy the afternoon in this place.

Helpful?
Thank RoGa39
Detroit, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third time staying at this hotel and I've always booked the Superior Suite. It's the biggest room in the hotel that you can actually walk around in and not be cramped. No complaints so far!

Helpful?
Thank Alisha H
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Will be the last time visiting this place. Room wasn't clean upon check in. ....diary diapers in tje garbage .....sink and tub not clean.....BED BUGS!!!!!!!!!! Tv didn't work..... took 30 minutes to get another tv.... Heat didn't work....called 3 times for them to come to reset the heat..... 2 inches of open space between bottom of door and floor. ....

Helpful?
Thank Sharron M
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel for our 3 days stay in Chicago. It is very good located and most of the most important tourist attractions are within walking distance. Unfortunately, hotel does not offer breakfast. Also the room needs to be refurbished. However, everything was clean. I really recommend this hotel for short and cheap stay in Chicago.

Helpful?
Thank Michał W
San Diego, California
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Check in: 1 out of 10 Check in PM staff was not pleasant, professional or friendly. The AM staff was much more pleasant and kind. Hotel: 2 out of 10 Hotels is old, needs to be renovated ASAP. It wasn't very clean, hallways had trash, it smelled musty and the rooms😐 no different. Location: 10 out of 10 Convenient and... More 

Helpful?
2 Thank Mary P
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

DO NOT COME, there are bed bugs!! My friend got bitten and the four of us traveling lost an entire day of meetings with our company and activities that we had already scheduled dealing with a problem that we never thought we could have. The AM was rude and impolite when we asked for his help to get the meds... More 

Helpful?
2 Thank Maribel C
Sheffield
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Standard motel type accommodation - nothing too special but a good base for exploring central Chicago. The location was ideal - close to all major attraction/transport to reach where we wanted to explore. There was a 7/11 on the corner opposite, which sold water and all essentials we needed (albeit at a premium) and a few restaurants/bars close by. The... More 

Helpful?
1 Thank Beckytaylor138
Bruce H, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Dear Beckytaylor138, Thank you for taking the time to write a review. We appreciate your feedback and I'm sure others will appreciate your information about the area. As an aside, anytime you're disturbed by noisy neighbors, please don't hesitate to call the desk. We will do everything we can to ensure everyone gets a good night's sleep. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I stayed here for few days and it was good. Room is smaller than other hotel rooms but enough space to sleep and get ready. It got all stuff we needed and was clean. For the money I paid to stay there, it was great. Walking distance to most of places and housekeeper cleaned everyday to keep... More 

Helpful?
Thank Kim J
Bruce H, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Dear Kim J, Thank you for taking the time to write a review and your recognition of our excellent value proposition. I'm glad you had a great stay and we look forward to serving you again when you return to Chicago. More 

Gladstone, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

DO not stay here. The whole hotel was disgusting. The hallways, he elevator, the rooms. I had to switch rooms because the heater didn't work in the first one, and when I arrived to the second room, there was white liquid on the couch (I don't even want to know what it was), the floor was unvacuumed, the toilet had... More 

Helpful?
1 Thank ashley44774477
Bruce H, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Dear ashley44774477, Thank you for taking the time to write a review. I'm sorry that you were less than completely satisfied with your stay and will share your comments with the Housekeeping team. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 6, 2016 via mobile

Overall great experience. Hotel is close to so many great stores and restaurants on Michigan Avenue. Very friendly and helpful staff, especially Araceli at the front desk. She was very personable and accommodating to our needs. Thanks Araceli for taking care of us!

Helpful?
Thank Missy F
Bruce H, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Dear Miss F, Thank you for taking the time to write a review and your recognition of Araceli at the front desk. I'll be sure to share this review with her and we look forward to serving you again when you return to Chicago. More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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