Thank you for your review and telling other travelers about your stay. I will certainly share your comments with Vanessa and the rest of the team here at the Red Roof Inn. We do have a great location and will continue to offer our guests a great value. Even though we are located in an older historic building, our rooms... More

Thank you very much for your review. Our location is ideal and the entire staff is here to ensure we exceed your expectations. Our complimentary Wifi is a bonus. We understand the importance of staying in touch with coworkers, friends, and family while you are traveling. We look forward to the opportunity to be your hosts again the next time... More

I want to thank you for taking your time to post a review. I do apologize you had a problem with the AC in your room and appreciate you bringing it to my attention. I can assure you I will take the necessary steps to ensure this does not happen again in the future. The Red Roof Inn is located... More

Thank you very much for your review. I am glad you found us to be a pleasant surprise. We are here to serve our guests and do everything we can to ensure our stay is a positive one. However, the hotel does have a very good Italian restaurant, Coco Pazzo. It is not open for breakfast, but you will definitely... More

I sincerely apologize your room did not have a pleasant smell. I can understand your dissatisfaction and assure you this was a very rare exception. Our rooms are inspected daily to not only ensure they are ready for our guests, but they have a clean, fresh scent. I am glad we could assist you in notifying your bank concerning your... More

Thank you for review. I sincerely apologize your stay was not a pleasant one. I am surprised you did not like the bed in your room. The Red Roof Inn recently underwent a renovation and all of our rooms have new Serta Sertapedic beds. Our guests rate them very high in comfort. Other upgrades include new wall coverings, flat screen... More

I sincerely appreciate your comments and am pleased you had a wonderful experience. The Red Roof Inn does have a great location. Not only are we less than a block from world class shopping and restaurants on the Magnificent Mile, you are within easy walking distance of many of Chicago’s favorite attractions. We look forward to your return. Heidi Cordes... More

Thank you for taking your valuable time to write a review. I will certainly pass on your comments to Brad and Vanessa. The entire staff is here to do whatever we can to ensure our guests are made to feel welcome and appreciated. We want to be your home away from home when you are in Chiago. The Red Roof... More

Thank you for taking the time to post a review for others to read. I am glad our staff not only met your expectations, but exceeded them. We are all here to serve you and do everything in our power to ensure you have a pleasant stay with us. Our goal is to deliver five star service to every guest.... More