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InterContinental Chicago

#81 of 182 Hotels in Chicago
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505 North Michigan Ave, Chicago, IL 60611
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1 room 1 adult
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InterContinental Chicago
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3,210 Reviews from our TripAdvisor Community

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Chicago, Illinois
1 review
1 of 5 stars Reviewed yesterday NEW

overpriced. you pay for parking, wifi, NO POOL although they will show you tons of pictures of a pool that is NOT OPEN. Loud, TINY ROOMS. BORED STAFF who did not care about us or our feelings. Had to move rooms at night it was so loud.

Helpful?
Thank good_raveler
Chicago, Illinois
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed yesterday NEW

We searched for the best hotel pool in Chicago. The Hotel InterContinental says it has a beautiful historic pool. We booked the hotel as it would be a fun winter activity for the family. The hotel does not tell you THE POOL IS CLOSED when you book or when you check in. After they take your money and you ask... More 

Helpful?
Thank ThetravelingGermans
Douglasville, Georgia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This beautiful hotel is centrally located in Chicago on the Magnificent Mile.It's a gorgeous historical hotel, very clean with great amenities and in a perfect location. I could go on and on about the hotel but more importantly, I want to compliment the staff who took care of me. I stayed at the Intercontinental by myself for about 2 weeks... More 

Helpful?
Thank Stephanie B
Pittsburgh, Pennsylvania
Level Contributor
140 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a gorgeous hotel. The pool is so photoworthy, rooms were clean and the front desk staff was very helpful. Fast wifi and super quick walk to anywhere on the magnificent mile and many other area attractions. Will be back

Helpful?
Thank Apes44
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Apes44, Thank you for taking the time to share this feedback with us. We are pleased you liked your clean room and fast WiFi speeds. It’s also wonderful to know that you found our staff to be helpful and our Michigan Avenue location to be convenient. We would love for you to stay with us again soon. Sincerely, Markus... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

This hotel maybe great but check your credit card bill for overcharges after your stay for no reason. I called 1 month later when I checked my credit card bill, and there was no explanation given as to why the charged occurred. Getting my money back but still upset about the charge in the first place.

Helpful?
Thank Kanan K
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Kanan K, We apologize for this erroneous charge on your bill upon check-out. We can assure you this was not intentional, nor is it typical of our hotel. If you have any ongoing inquiries surrounding your bill or refund, please let us know. Other than this mishap, it seems as though you enjoyed your stay. We hope you will... More 

Toronto, Canada
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 1 week ago

Things I really liked: - blazing in-room wifi - location is pefect, you can walk anywhere in River North or the Loop in 20 minutes or less - gift of a bottle of Domaine Chandon (it was our anniversary - thank you) A couple of tips: - closest place to buy water/snacks/beer is the 7-11 two blocks north on Ohio,... More 

Helpful?
Thank ensco3
Milton Keynes, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Good gym/swimming facilities, just a shame they were unmanned when I visited. I'm not sure if this is normal or just the two times I visited (once early morning, the other in the evening). Room was good with tons of room, bed very comfortable. Next time I'm in Chicago I'll be coming back and staying here again.

Helpful?
Thank Tom C
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Tom C, We are glad you enjoyed the quality and spaciousness of your room and its features. Though we are happy you liked our fitness and pool facilities, we will look into your feedback regarding the amount of active supervision in these places. Thank you for taking the time to share your review with us. We look forward to... More 

Innsbruck, Austria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in January 2016. Service was very good from the first minute on. Room was big and spacious, I need to give special credit to bed in my room, I was sleeping better than for a long time. Hotel is also centrally located, so everything was easy to reach by foot also.

Helpful?
1 Thank michaels1232016
Markus K, Manager at InterContinental Chicago, responded to this review

Dear michaels1232016, We are so glad to hear InterContinental Chicago was able to provide you with some of the best sleep you’ve had in a while. We appreciate your compliments to our staff and their services. As you mention, our location is perfect for any purpose with great access to much of Chicago’s best shopping and dining. We are happy... More 

Visalia, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Chicago by car and needed a place to stay the night before catching a flight out of O'Hara the next day. We stayed at this hotel a year earlier and were pleased to find room availability since we enjoyed our first stay so much! The rooms were clean, comfortable and very well appointed, The pool is in... More 

Helpful?
1 Thank Mark4feed
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Mark4feed, We are delighted to hear that we are your go-to hotel while in downtown Chicago. It pleases us to know you enjoyed your clean, quality, comfortable rooms, and that you appreciated some of our fantastic amenities. Though it is true, our location is certainly ideal for any sightseeing, dining, or drinking you could want to do! We are... More 

West Palm Beach, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel partly to see what it was like and also because I got a good deal on the room. Check-in was a breeze and I quickly realized as I rode up to my room in the elevator why this hotel was so popular. The family who joined me seemed rich in a nonchalant way. I was somewhat... More 

Helpful?
1 Thank Joseph Y
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Joseph Y, We are pleased to hear you enjoyed your comfortable room and complimentary WiFi, as well as our Magnificent Mile location. Thank you for your compliments to our housekeeping staff regarding the state of your bathroom, and to our front desk staff for making your check-in and check-out processes fast and convenient. We are glad you had the... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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