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InterContinental Chicago

#79 of 178 Hotels in Chicago
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505 North Michigan Ave, Chicago, IL 60611
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InterContinental Chicago
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2,808 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monterey, California
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Took me good 10 minutes to find hotel parking garage upon arrival. Front desk clerc helped us to get a better deal for us as we had our dog with us. In Room service includes food from Michael Jordans Steakhouse - which was great, $25 for burger but was worth it, fruit and cheese platter was good too. One downside... More 

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Ithaca
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First -- the good. The shampoo and conditioner were excellent. We had a wonderful experience with one of the service staff (described below) The air conditioning worked well. (I like it really cold and it was.) The beds were comfortable and the black out curtains worked perfectly. We did not have a room in the historic tower, so most of... More 

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Dallas, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

Two weeks ago my husband and I stayed the weekend at the Intercontinental on Michigan Ave. It was lovely, our room was great, the staff responsive and helpful until a man dressed as a business traveler tried to steal my wallet out of my purse in the elevator. I grabbed his arm as he tried to exit the elevator, said... More 

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

For me, the location of the hotel was amazing. My wife and I came to this hotel to see one of our friends get married in the ballroom. We decided that it would be fun if we got a room to stay three nights. The first night was the night of our friend's wedding. When the wedding was finish, we... More 

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Los Angeles, California
Top Contributor
98 reviews 98 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a wonderful hotel in a great location. We had a great great service. This service began even before we checked in when one of the great concierge staff, Rachel King, was totally professional in getting us a great array of outstanding dinner reservations. Check in was prompt an pleasant and we were given a great upgrade. My only... More 

Was this review helpful? Yes 1
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Srklaw7, Thank you for reviewing your experience at InterContinental Chicago. Fewer compliments make us prouder than those highlighting our service, and we are so pleased that Rachel made such a fine impression on you. She is an asset to our team and we will pass your compliments along shortly. We hope you had a lovely time in Chicago and... More 

Porto Alegre, RS
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just by the Tribune building this hotel is a great place to stay. Lots of stores and restaurants for all type of visitors. The rooms are a good size, clean and modern. The restaurant Michael Jordan is just at the lower floor, perfect for your last drink before you go to bed.

Was this review helpful? Yes 1
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Dani_Zaupa, We appreciate your feedback. It is wonderful to know our location was to your liking, and you find that it would be for both business and leisure travelers alike. Along with our clean, spacious accommodations and conveniently located bar in Michael Jordan’s Steakhouse, it was our pleasure to provide you with a memorable time in Chicago. If your... More 

Kansas City, MO
Top Contributor
67 reviews 67 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is conveniently located on Michigan Ave. I stayed in room 3005. The room was quaint and recently renovated. Beautiful view of the WGN Building and Trump Tower, especially at night. The room is equipped with a minibar. Be sure not to remove anything. The minibar items have sensors on them and you will be charged if anything is... More 

Was this review helpful? Yes 2
Markus K, Manager at InterContinental Chicago, responded to this review

Dear yminkc, We appreciate this opportunity to learn more about your recent stay. To begin, we are thrilled that you enjoyed your room in our newly renovated Executive Tower. The nighttime views are certainly hard to beat! That being said, we regret if we did not effectively communicate how the minibar sensors work. This is something we can improve on... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

I recently needed to set up amenity delivery for a guest, while I'm across the country in California, very last minute and didn't know what non-food item the hotel could offer me to purchase. Sylvia Rollins was quick to come up with great options and have the items delivered to the guests room within 30 minutes of our phone call.... More 

Was this review helpful? Yes 1
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Sarah M, Thank you for review. It is wonderful to know that Sylvia could assist in sending an amenity to one of our guests. Curating exceptional guest experiences is one of our specialties, and it was no problem at all to arrange for the amenity. We will be sure to share your kind words with Sylvia. If you find... More 

Chicago, Illinois
Top Contributor
127 reviews 127 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on the 9 the floor. It was a beautiful big room. Very clean. The bathroom was clean, not as extravagant as the Trump but in all honesty, I prefer this hotel. The staff was more pleasant in this hotel and the elevators were quicker which makes getting in and out of your room easier...plus the fact that you... More 

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Markus K, Manager at InterContinental Chicago, responded to this review

Dear CraZe47, Thank you for taking a moment to review your stay at InterContinental Chicago. It sounds as though you frequent Chicago, and we are pleased to have been your hotel of choice. As you mention, our location on Michigan Avenue can be quite convenient, and the indoor pool is a treasure we are proud to share. Thank you for... More 

West Chicago, Illinois
Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed 1 week ago

We loved our stay here. I would ask to upgrade to a room with a view--you will not be disappointed. We went at Christmastime and the views of Michigan Ave were stunning. Everything was top notch--I would stay here again!

Was this review helpful? Yes 1
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Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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