We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Chicago

#80 of 177 Hotels in Chicago
GreenLeadersBronze level
Hotel website
Hotel deals
505 North Michigan Ave, Chicago, IL 60611
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
InterContinental Chicago
Professional photos View all
Browse nearby
InterContinental Chicago
Write a Review

2,709 reviews from our community

Traveler rating
    1,166
    900
    383
    165
    95
See reviews for
500
686
168
869
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2709)
  • Mar-May only
    (577)
  • Jun-Aug only
    (810)
  • Sep-Nov only
    (686)
  • Dec-Feb only
    (636)
All months
Thunder Bay, Canada
Top Contributor
71 reviews 71 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Intercontinental Hotel is located on the 'Magnificent Mile' in downtown Chicago. I spent four nights there while attending a conference. This is a core shopping area in Chicago, which is a very big city. There are lots of other high end hotels within a few minutes, all sorts of stores, restaurants, various cultural sites, etc. I even found a... More 

Was this review helpful? Yes
Sarasota, Florida
Top Contributor
73 reviews 73 reviews
39 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here three nights for a conference. The good: location, location, location. Great spot on Michigan Avenue, close to the river and the loop. Starbucks downstairs and Whole Foods two blocks away! The okay: room was fine, slightly tight and crowded. Bed sloped to one side. The bad: - Air conditioner was seriously noisy even on low. The only way... More 

Was this review helpful? Yes
Riverside, California
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Nothing but regret since choosing this location. There is a charge for almost everything. Wifi $18, Gym $12, Bottled water and peanuts in your room $10 (if you remove the items for longer than 30 seconds) and you will ask yourself one question once you arrive here, was the money you spent worth the value you thought you were going... More 

Was this review helpful? Yes
Detroit, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to Chicago for a quick get-away to celebrate our anniversary. The Intercontinental was not our first choice - the hotel we've used in the past has changed ownership. As a side note, IHG Reservations was very helpful in resolving the issues I had making the reservation. Now back to the hotel. Firstly, this is a big hotel and... More 

Was this review helpful? Yes
Sarah C, Manager at InterContinental Chicago, responded to this review

Dear Bill W, Congratulations on your anniversary and thank you for choosing our hotel. We are pleased to hear you enjoyed our clean, spacious accommodations and friendly service. Our location just north of the river along Michigan Avenue makes for easy access to Chicago’s best shopping, dining and entertainment. If you do indeed stay with us again in the future,... More 

nj
Top Contributor
70 reviews 70 reviews
68 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I feel the staff here is superb and I have known most of them over the many years and visits. No request is too small and any request is possible. Service is great even for a big and busy hotel with a personal touch It is one of the few places I get the same room every time location could... More 

Was this review helpful? Yes
ctyankee20
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

There is nothing to recommend this hotel. Fair rooms, amenities and the lobby/bar is an absolute zoo at night. You can easily do better for the money. Fit and finish-bathroom, sheets, towels, etc were middle brow at best. 500 Michigan Ave location is convenient to to the Loop business district but somehow the Intercontinental manages to be on a block... More 

Was this review helpful? Yes 1
Sarah C, Manager at InterContinental Chicago, responded to this review

Dear ctyankee20, We appreciate the opportunity to hear your thoughts. We strive to offer an unmatched experience in the heart of Chicago. Rest assured we have taken note of your thoughts to share with management in planning future improvements. Furthermore, please always know that our concierge would be happy to point the way to fabulous dining and shopping within a... More 

Liverpool
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for a week and thoroughly enjoyed it. The hotel is centrally located on the magnificent mile. The hotel is luxurious and modern. The staff were always very pleasant and helpful. No complaints at all.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
67 reviews 67 reviews
24 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a historical marvel, with it's really quite beautiful. Centrally located on Michigen Avenue, just a few blocks from Navy Pier, the water taxi stand, and the 360 Chicago (formerly known as the John Hancock Observatory). The rooms are nicely appointed, CLEAN, the beds are heaven, and the pool is a site to behold. Stayed one night with my... More 

Was this review helpful? Yes 1
Sarah C, Manager at InterContinental Chicago, responded to this review

Dear SpotlightOnTravel, Thank you for reviewing your recent ‘staycation.’ We are pleased to know you enjoyed the beauty of our hotel and pleasant interactions with our staff. In terms of the in-room movie, we regret that any confusion surrounded the rental time period. We want to ensure you can fully enjoy the experience, so we will review your thoughts internally... More 

Santa Ana
Top Contributor
140 reviews 140 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The title says it all! This was a great hotel in of the most perfect spots of the Magnificent Mile. I was able to take the Blue Line to the Red Line from the airport for a total cost of $5.00. I felt as though I was a Chicagoan and was only a little more than a block away from... More 

Was this review helpful? Yes 1
Clifton, New Jersey
Top Contributor
108 reviews 108 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel located on the Magnificat Mile shopping area to Michigan Ave. Rooms were well appointed and clean. Lobby Restaurant for dinner is Michael Jordan's steakhouse. Food was very delicious, but it is self seating and when busy is a bit chaotic to get a table as it is rather small. For breakfast there is a Starbucks but the... More 

Was this review helpful? Yes
Sarah C, Manager at InterContinental Chicago, responded to this review

Dear Michele O, Thank you for your kind words. It is wonderful to know you enjoyed dining at Michael Jordan’s Steak House as well as your spacious room. Our location along Magnificent Mile makes it easy to enjoy our world-class shopping. How great to know you could take advantage! If your travels bring you back to the area, we hope... More 

Hotel Review Summarization

What travelers say

  • Great location(43)
  • Magnificent mile(39)
  • Very nice(37)
  • Michigan avenue(34)
  • Historic tower(21)
  • Fitness center(21)
  • Navy pier(19)
  • Room service(12)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

925 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (535)
Viewed
Pool/beach area (35)
Viewed
Dining (23)
Viewed
Hotel & grounds (86)
Viewed
Family/play areas (1)
Viewed
Bathroom (62)
Viewed
Room/suite (150)
Viewed
View from room (52)
Viewed
Other (126)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (301)
Viewed
Amenities (79)
Viewed
Double Deluxe (81)
Viewed
Restaurants and Bars (6)
Viewed
Standard Room (51)
Viewed
The Hotel (60)
Viewed
The Pool (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (89)
Viewed
Room/suite (26)
Viewed
Business center/function rooms (12)
Viewed
Dining (4)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question