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InterContinental Chicago

4.5 of 5 505 North Michigan Ave, Chicago, IL 60611
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InterContinental Chicago
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InterContinental Chicago
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2,568 reviews from our community

Traveler rating
    1,120
    841
    355
    159
    93
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829
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

After a 15 hour flight, what I was hoping for was an earlier check-in than the 1600 hrs, having reached at 1130. Well, the lobby was full of people checking out and checking in, so they kept my bags, took my phone number and promised to do their best. The lobby having no place at sit and it being Black... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

As we entered the lobby We were taken back by how beautiful it looked. Decked with Christmas decor and wonderfully ornate tree, the lobby was pretty impressive. We booked a superior room and it lived up to its name. The Bed was super comfy and the room was very clean. A special thanks goes to Elijah, Shayla and Jessica for... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

Skokie, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a great staycation experience for my family and I. We loved the beautiful lobby with a huge Christmas tree and lots of decorations. The pool was incredible, and we enjoyed it thoroughly. Also, there were nice saunas in the locker rooms, which was a good thing since there was no hot tub next to the pool. (My... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We arrived on time for our 3pm check-in. The room was not ready. It wasn't ready until 4:45. The only compensation we received was 4 complimentary drink tickets which we couldn't even use because the restaurant was full due to none of the rooms being ready. The wait to check the luggage at the bellstand was in excess of 20... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your feedback. We apologize for the challenges you experienced during your stay. Your comments have been forwarded on to the appropriate departments for further review. If your schedule permits please feel free to contact us directly. Dennis Mahaney, Front Office Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location, luxury and atmosphere. We booked this hotel for the weekend prior to Christmas and it was the perfect choice. Close to shopping, restaurants, nightlife and entertainment in the heart of the city. Clean, courteous, and excellent customer service. Parking is a little pricy, but you can park very close to the hotel and pay 1/3 of their parking... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

So my husband and I just arrived here, never stayed here before and we were put into the grand tower with dirty, tiny room. We got a "deal" in orbits so we decided to stay here. Needless to say we complained and had to pay $50 to upgrade to the historic tower. We just paid that and arrived to our... More 

Was this review helpful? Yes 1
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your feedback. We apologize for the challenges you experienced during your stay. Your comments have been forwarded on to the appropriate department (s) for further review. If your schedule permits please feel free to contact us directly. Thank you for staying with us. Dennis Mahaney, Front Office Manager More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I couldn't have asked for a better location. Smacked right in the middle of the Magnificent Mile on Michigan Ave across from Nordstrom (my fav store!!). And got such a great deal!! From check in to check out, everything was flawless. The staff was so nice & explained my charges and deposits to me when I didn't understand. The room... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

Valparaiso, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Single night stay was awesome. Thursday was our anniversary so we thought we would check priceline and try to get a downtown hotel just for the night. We blind bid priceline 4.5 star hotel for $75 and got the Intercontinental. This is a great price for a Michigan Ave hotel and probably shouldn't be expected normally. We were expecting a... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

Kansas City, Missouri
Top Contributor
194 reviews 194 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived early, so of course our room wasn't ready, which was expected. Our room was on a higher floor and facing Michigan Avenue in the Historic Tower and it was totally quiet for our three night stay. We had a rather large room and it was clean. Our only problem was that when we left that nobody would answer... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

TORQUAY
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visited Chicago in the Summer, a city that we'd always want to see and it did not disappoint. We chose the InterContinental Chicago for its great location. It is on North Michigan Ave right in the heart of the city close to all the shops, in fact close to everything. Staff were friendly and welcoming, service was excellent, rooms a... More 

Was this review helpful? Yes
Dennis M, Manager at InterContinental Chicago, responded to this review

Thank you for your comments. We appreciate your feedback and it has been forwarded on to the appropriate department(s). Thank you for staying with us, we look forward to welcoming you again soon. Happy Holidays Dennis Mahaney, Front Office Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(54)
  • Very nice(49)
  • Michigan avenue(47)
  • Magnificent mile(44)
  • Historic tower(27)
  • Fitness center(23)
  • Navy pier(21)
  • Room service(17)
  • Star hotel(7)
  • Front desk staff(4)

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#35 Luxury Hotel in Chicago
#48 Business Hotel in Chicago
#58 Family Hotel in Chicago
#61 Romantic Hotel in Chicago

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