I can't say it was bad, just not what I expect from a Hyatt. It has every possible amenity, but the place is laid out in a weird fashion with multiple floors to accomidate multiple conventions at one time. Finding the workout room was a challenge. The bed was again, not bad, but not great either. And the walls a...
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Thank you for giving this feedback. My deepest apology that the noise from your neighboring guests was a disturbed during the evening. As with other hotels, noise from other guests can create problems on occasions, for that I am deeply sorry to hear. We would be happy to accommodate you with a more secluded room and I would welcome the...
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Nice hotel, the rooms are clean and the staff are very efficient and professional. The hotel is near a good range of shopping and attractions.
The parking cost is $52 per 24 hour and you need to call half an hour earlier to get your car (valet Parking).
You can get good prices from Hyatt travel web site.
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Thank you so much for choosing Hyatt Regency Chicago and for taking the time to share this feedback on TripAdvisor. We are so happy to read that you had such a nice stay with us. Hopefully next time we can welcome you back for a longer trip.
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I received great service in most areas of the hotel, especially from Avi at the front desk. I thought the lobby restaurant area was much too small for the size of the hotel, the very long wait for a table for breakfast was inexcusable.
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Thank you for your feedback on TripAdvisor. It is so wonderful to read that Avi made such a positive impact on your trip. My apologies that you experienced a longer than normal wait for a table at breakfast. We do welcome guests to make reservations, so that they can receive priority seating. We hope that we can welcome you back...
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We booked this hotel on priceline, and we got a really good deal for a Saturday night stay in Chicago. Overall, the lobby is pretty spectacular and exhibits how massive this hotel is. The surrounding area is pretty quiet at night, and I'm not sure I would feel safe walking around after 10pm. I'm sure it's fine - it's just...
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Thank you for sharing your feedback. I am glad to read that our front desk staff was able to quickly assist you with the bathroom. We hope to welcome you back again for another evening in the city.
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As above reviews have stated, this hotel is over looked as a great choice. We received a wonderful rate of $89.00 on hotwire , what a deal. the room was recently updated, ask for the west tower. The room was clean and spot less even with my wifes blue light checker thingy...lol The bathroom was average , but clean with...
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Thank you for the wonderful review and review title! We are so pleased to hear about your incredible experience at Hyatt Regency Chicago on TripAdvisor. I noticed your comment about parking prices and I wanted to let you know that we have recently launched a Word of the Week program on Facebook. Upon your return if you mention this featured...
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My husband and I did an overnight stay at this hotel and I must say that I was impressed. We had a king room on the 21st floor with a great view of the city. The hotel staff was very nice at check-in and check-out. The valet folks were very nice and helpful as well. I love how close it...
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Thank you for the kind words about out staff on TripAdvisor and for choosing to stay with us at Hyatt Regency Chicago. I am so pleased to read that you made such a great connection with our hotel staff! It sounds like you took advantage of the great downtown Chicago location. We look forward to welcoming you and your husband...
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My boyfriend and I stayed at the Hyatt Regency in Downtown Chicago January 18th through the 21st, 2012. The hotel was immaculate in detail and hospitality; the staff were incredibly nice and helpful, even going so far as to upgrade our room and give us Regency Club access after a small mishap with one of the rooms. We checked in...
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I am so pleased to read that you found Hyatt Regency Chicago to be in such a great location downtown. Thank you kindly for taking the time to share your feedback. It is lovely to see that Avi was able to assist you upon arrival and then Akillah was able to help you out during your stay. We hope to...
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Review on the Hyatt Regency in Chicago Illinois:
My boyfriend and I stayed at the Hyatt Regency in Downtown Chicago January 17 through the 21, 2012. The hotel was immaculate in detail and hospitality; the staff were incredibly nice and helpful, even going so far as to upgrade our room and give us Regency Club access after a small mishap...
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Thank you so much for the rave review of Hyatt Regency Chicago on TripAdvisor. It is so lovely to read that Avi, Akillah and Ashley were of such great assistance to you. I will be sure to pass this along to their supervisors. Thanks again for the recommendation. We look forward to welcoming you and your boyfriend back to the...
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Location is truly centrally located to just about anything you would want to do in Chicago and a skip away from bus and subway lines if you need to venture further out from downtown. The room was spacious, check-in front desk personnel very kind and courteous and accomodating. I didn't have any particular requests that needed to be met other...
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Thank you so very much for staying with us at Hyatt Regency Chicago. We appreciate you taking the time to share your experience on TripAdvisor and look forward to welcoming you back for another family trip downtown Chicago. Take care.
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Valet parking: $52/day.
Last hotel in USA to still charge for WiFi: $13.93/day.
In room refrigerator: $4.50 for a bottle of water.
Linen had holes compatible with a one star.
Last, acoustics are awful. For the first time in my life went through the embarrassment of having the guest in the room besides mine to knock here. Ok, it was...
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Thank you for sharing your feedback about your recent stay. My apologies that the parking and Wi-Fi prices were such surprise. We understand that costs add up when traveling, so we've created a Word of the Week program on our Facebook page to save money on parking and receive complimentary Wi-Fi. Upon your return we welcome you to join us...
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