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All 167 Chicago hotels »

Hyatt Regency Chicago

4.0 of 5
151 East Wacker Drive, Chicago, IL 60601
Hotel amenities
Hyatt Regency Chicago
Ranked #51 of 167 hotels in Chicago
4.0 of 5 stars 1808 Reviews
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1,808 reviews from our community

What travelers say about this hotel
  • West tower(52)
  • Very nice(40)
  • Michigan avenue(38)
  • Great location(37)
  • Navy pier(35)
  • Magnificent mile(31)
  • Big bar(29)
  • Room service(24)
  • Friendly and helpful(24)
  • Only complaint(17)
Traveler rating
    564
    710
    288
    149
    97
Only show reviews for Family (239) | Couples (475) | Business (589)
Date Rating
1 review
5 of 5 stars Reviewed May 15, 2012 NEW
1
person found this review helpful

Fantastic location and very very friendly customer service. The only place I'll stay in Chicago from now on. More

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Tucson, AZ
Top Contributor
93 reviews 93 reviews
Reviews in 37 cities Reviews in 37 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 15, 2012 NEW
1
person found this review helpful

Great location for exploring chicago. Right in the midst of downtown, easy walking distance to all the downtown attractions: Navy Pier, Michigan Ave, Sears (oops Willis) Tower, John Hancock building, etc. Also very easy access to the L for more extended expeditions. Very comfortable hotel, great staff, conference oriented - no frills. More

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See 16 more reviews by traveller2332 for Chicago
Sunny California
Senior Contributor
40 reviews 40 reviews
Reviews in 20 cities Reviews in 20 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed May 14, 2012 NEW
1
person found this review helpful

Travelled with Wife and 2 year old daughter. Loved the location of this place. Millenium Park and the famous "Bean" is a short walk from here. The river taxi is directly across the street, which you can take to Navy Pier. Train station is about 1/2 a mile. We took the train in from O'Hare to the Clark/Lake exit and... More

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1 review
5 of 5 stars Reviewed May 14, 2012 NEW
1
person found this review helpful

My wife and I arrived for one night. Karl gave us a wonderful room and made us feel as if we were the only guests at the hotel. More

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New Hamburg, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 14, 2012 NEW
1
person found this review helpful

Stayed at Hyatt over 4 days for friends birthday. Perfect location in downtown for restaurants and shopping. Got a great deal online, but ammenities at hotel pricey (rent a fridge for your room at $25 and the coffee bar was pricey for coffee and breakfast). Found a grocery store behind the hotel that had fresh salads and snacks at a... More

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Newport
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 13, 2012 NEW

Check in was pretty quick and easy. Ashley was accommodating and friendly and gave me some options when choosing a floor and room. I was placed in the west wing and the double queen room was nice. Upon arriving on the floor, however, I was greeted by a hallway of piled up dirty towels and used glasses outside many of... More

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Central NJ
Senior Contributor
35 reviews 35 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 13, 2012 NEW

Nicely located, convenient to l, subway and bus routes. Meals and services were pretty high; and I live close to NYC. Overall, a good hotel. Could use so renovations to keep up with surrounding hotels, but when the price us right... More

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See 2 more reviews by monmouthprof for Chicago
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 13, 2012 NEW

We have stayed here several times. You can often times get it on Priceline for $60-$70. Very nice rooms with great views. The place has a fun atmosphere especially in Big Bar upstairs. It's very close to Michigan ave and public transport. The parking is outrageous though. I park at Navy Pier and walk back. More

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See 3 more reviews by Jawkurt for Chicago
Chicago
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 13, 2012 NEW

The hotel has two huge towers and tons of rooms, still, the staff are nice and friendly. My room was the tiniest one they have (each floor has one room that is shorted space because the service elevator is built into the back side of it). It had a queen size bed and was about the same size as hotel... More

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See 2 more reviews by CharlieChiWeenie for Chicago
Paul Daly, Resident Manager at Hyatt Regency Chicago, responded to this review
May 15, 2012

Thank you for your review. It is a pleasure to know you find our staff to be nice and friendly. We appreciate every opportunity to provide exceptional service to our valued guests, which adds to our disappointment in the missed steps you shared about the care of your room. I am very sorry about your experiences, and hope you come... More

Dover, Vermont
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 12, 2012 NEW

My Hotwire deal at $100/night did not disappoint me with this hotel. I had a quiet, recently renovated corner room (1485) with an interesting view of the Chicago River and two queen beds. The room and bath were stylishly updated and well equipped with storage, sufficient hangers, hair dryer, iron and board, lots of work space, iPod docking alarm radio,... More

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See 3 more reviews by Beachtango for Chicago

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Additional Information about Hyatt Regency Chicago

  • Chicago Hyatt Regency
  • Hyatt Chicago
  • Chicago Hyatt
Address: 151 East Wacker Drive, Chicago, IL 60601
Price Range: $$

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Hyatt Regency Chicago
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