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Hyatt Regency Chicago

4.0 of 5 151 East Wacker Drive, Chicago, IL 60601
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#80 of 169 Hotels in Chicago
3,722 Reviews 4 of 5 stars
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Hyatt Regency Chicago
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Hyatt Regency Chicago
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3,722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shah Alam, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

After 21 hours in a plane travelling more than 15,000km, the last thing you want is a terrible service from the hotel. There is no bell service to assist us with our luggage and we stuck for more than an hour during check-in because the booking number that we gave them was not in their system. The front desk officer... More

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Springfield, Missouri
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

I used to live in Chicago and get back here a couple times a year. Of all the hotels in Chicago I've tried, this is far and away the best. I've stayed here several times over the years. I actually lived down the block a few years ago and I always put family and friends up here. To a certain... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hyatt regency, Chicago is located in a convenient location for tourist and sight seeing, which was the purpose of our trip to Chicago. The hotel itself is priced pretty good for Chicago. The rooms are modern and look well maintained. There is No free wifi and No swimming pool at this hotel. We tried one of the restaurants and... More

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Pittsford, New York
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of about 60 of us visited Chicago for a baseball outing. We found the rooms to be large enough. The bar area with all the TV's was very busy. I would like to single out one of the employees, Ms. Lorelei Cummings who was a very friendly and gracious greeter at the main entrance. She also checked some... More

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Ames, Iowa
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

It's so rare that I would rate anything a 5, but this is close to a 5, at least a 4.5! very Nice Facility! Clean, Comfortable, Busy, and Friendly Staff. Valet Staff is exceptional, friendly, helpful, and efficient. Location was great for us, close to the "L" and Michigan Avenue.

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Brandon, Mississippi
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

I have been coming to this hotel for many years for various business related functions. I am a Gold Passport member so check-in was a breeze. The room, a king, lacked drawer space, had just a few hangers, and had a cramped bathroom, with very little shelf space for bathroom items. Hyatt managers should visit a Hampton Inn and get... More

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed here for almost two weeks on a recent business trip. The hotels itself is good, rooms are nice and staff are very helpful. Great location for access to Chicago without having to takes cabs everywhere. Food in the restaurants and bars was excellent and staff were always going the extra mile. Downside is the cost off anything inside... More

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San Diego
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I arrived just before check-in and wasn't sure if I would have a room - but I did get one upon arrival. I had a quiet room with a decent view on the fourth floor. The room was clean, the amenities adequate (nice to give complimentary robe, toothpaste, nail polish remover, q-tips, etc without having to ask for them). Service... More

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Santa Ynez
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Luxurious lobby and bar area. One of the best locations in Chicago to access the downtown area. Minutes from enjoying the tourist sites and shopping on Michigan Ave., the famous Miracle Mile. Hotel room on the club level was very luxurious but a bit on the small side. I was surprised to see popcorn ceilings and my wife commented on... More

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Jacksonville, FL
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Hyatt Regency Chicago for a Modern Healthcare marketing conference. Make no mistake, this hotel is all about business. It's adjacent to the Illinois Center, and very close to the center of Downtown's core business district, one block east of Michigan on Wacker Place and along the south bank of the Chicago River. The Hyatt's lobby... More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(81)
  • Very nice(71)
  • Great location(68)
  • West tower(51)
  • Magnificent mile(48)
  • Big bar(44)
  • Room service(32)
  • Michigan avenue(31)
  • Friendly and helpful(19)
  • Millennium park(15)

Additional Information about Hyatt Regency Chicago

Address: 151 East Wacker Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Chicago 4*
Number of rooms: 2019
Reservation Options:
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Also Known As:
Hyatt Regency Chicago Hotel Chicago
Chicago Hyatt Regency
Hyatt Chicago

1,168 photos of this hotel

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Bathroom (49)
Room/suite (231)
View from room (141)
Pool/beach area (12)
Hotel & grounds (132)
Dining (17)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (57)
Deluxe King (Pre-Renovations) (58)
Deluxe Room - Two Double Beds (Pre-Renovations) (34)
Restaurants and Bars (51)
Standard King (Pre-Renovations) (50)
Standard - Two Double Beds (Pre-Renovations) (39)
The Hotel (48)

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All management photos (39)
Room/suite (8)
Dining (10)
View from room (2)
Hotel & grounds (10)
Bathroom (1)
Pool/beach area (1)
Business center/function rooms (1)
Other (6)
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