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All 167 Chicago hotels

Hyatt Regency Chicago

4.0 of 5 Hotel   |   151 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Hyatt Regency Chicago
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Ranked #74 of 167 hotels in Chicago
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Docwahoo Santa Fe, New Mexico
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3,274 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Fe, New Mexico
Top Contributor
81 reviews 81 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay at the Hyatt on Wacker once a year for almost a week (Higher Learning Commission Conference), and it is a great place. Last year I yelled at them because the bar was cold as the dickens, but that is the only gripe I ever had (except I wish it cost less. but what the hey...) Sunil is the... More

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Senior Contributor
35 reviews 35 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Hyatt for a business meeting. The location is great - a short walk to the shops and restaurants on Michigan Ave., and not far from Grant Park and the lakefront. There is a fantastic little deli/grocer less than a block south, and all kinds of other restaurants, from fast food to fine dining, nearby. There is... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Planned a last minute impromptu Chicago weekend. Found excellent rates and then arrived to 5 star treatment. Room, restaurants and staff absolutely perfect. Some construction happening at the normal entrance but substitute entrance and valet area nicely handled.

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

Really disappointed with our stay at the Hyatt. Generally a nice hotel to stay at for a night downtown, but definitely not this time. The rate was really low, but the Hyatt site didn't alert us as to why until we had booked the non-refundable rate. When our confirm email came it informed us of construction at the hotel. Great.... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a true Hyatt fan however I was not impressed with this property. For one, this location did not have a pool or any true recreation to offer. For a hotel that hosts so many people for business, it lacked restaurants, eateries and other helpful amenities to conference goers.

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Davenport, Iowa
17 reviews 17 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here recently to attend work meetings. When I first entered the room, I found a dirty sock on the floor next to the chair. YUCK! Makes we wonder when the room was vacuumed since the sock would have hard to miss when vacuuming. When I went to bed, I found a quarter-sized black stain on the bottom sheet. The... More

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Scottsdale, Arizona
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Traveling on business, so I appreciated the comfort of this hotel. Check in easy no waiting and front desk staff was welcoming and helpful, business center easily accessible and FREE WiFi. Room 2471 had a great view, was extremely clean, quiet, and beds were comfortable with fresh smelling linens & towels. Every meal we had at the American Craft Kitchen... More

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Santa Barbara, California
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I love Hyatt. I want to start out with that. But this Hyatt seems to be too big for it's own good. We got stuck waiting for an elevator to get down from the 20+ floor for over 15 minutes (literally had service elevators waiting to take us downstairs since we couldn't get one to stop at our floor). We... More

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Top Contributor
150 reviews 150 reviews
77 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel has seen a better day. The rooms are ok and the beds are comfortable but the rooms are simply tired and when you are in the lobby you feel as if you are in a packed major airport trying to get from one gate to another. The place is really worn down and as a diamond member I... More

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South Riding
Top Contributor
66 reviews 66 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place is huge! Everything was really nice - the service, rooms, etc. It is in a great location - we could walk to lots of places. Only complaint, and I'll use that lightly, was the elevators. The week I was there they were working on several of the elevators so the service was quite slow. This was really problematic... More

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Patricia K, Manager at Hyatt Regency Chicago, responded to this review

Thank you for your review of Hyatt Regency Chicago. I'm so glad you enjoyed your recent stay with us and found our location to be great! We do apologize for your recent elevator experience. We are currently working to enhance our elevator service. We hope to have you back again soon! More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(82)
  • Very nice(71)
  • Great location(68)
  • West tower(51)
  • Magnificent mile(48)
  • Big bar(44)
  • Room service(32)
  • Michigan avenue(31)
  • Friendly and helpful(19)
  • Millennium park(15)

Additional Information about Hyatt Regency Chicago

Address: 151 East Wacker Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Chicago
#35 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#66 Business Hotel in Chicago
#74 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Chicago 4*
Official Description (provided by the hotel):
Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown Chicago, Illinois hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently connected to the Illinois Center and within minutes of the Magnificent Mile.We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and new restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more   less 
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Also Known As:
Hyatt Regency Chicago Hotel Chicago
Hyatt Regency Chicago Hotel
Chicago Hyatt Regency
Hyatt Chicago
Chicago Hyatt

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