From check-in to check-out everyone we interacted with was friendly and helpful. Savannah at check-in was the perfect representative for the hotel. Helpful and accomodating, Savannah ensured that both rooms in my reservation were on the same floor. The rooms were well appointed and we had a a nice view of the City. The flat screen television was nice and... More

This is a busy hotel. Constant activity. We were there during a city festival weekend. The hotel was booked full and most of the crowd was younger. There was quite a bit of "rules" placed on the hotel guests. There was crowd control by the hotel. The elevators had a line with the queue ribbons and crowd control in place.... More

By far the best experience at a hotel I have ever had, hands down. Upon arriving to the Hyatt on Feb 2nd, the inside of the main lobby is calming and sets the tone for the hotel as being for business and pleasure for adults, so anyone looking for family fun should look elsewhere. After checking into my room (no... More

I stayed here for a conference. The hotel was big and overall, nothing special. The rooms were biggish for a hotel in a city and the room was clean. More

Very disappointing. Small lobby, no place to hang out during conference. Dull, depressing look in the public areas. Small room. More

I and my boss have been on a business trip in Chicago and it's the first time to visit the city and hotel Hyattt in the states. The first impression is marvelous and kind engough to make us comfortable after the long flight from China. I specially thank you for the receptionish Nataly who has a beautiful smile and eyes.... More

When I checked out this hotel in January, I found that the hotel has charged one more night beyond my reservation. As soon as I found it, I requested the hotel to correct the charge and refund the extra night that I don't stay. Then, a staff whose name is Tiphani took care of my request immediately and solve the... More

My recent stay at the Hyatt Regency Chicago exceeded expectations! From check in with Jason to check out, my stay was fabulous. The room was huge and beautifully decorated. My view from the 26th floor overlooked the city. I love the walk-in shower and the huge closet. The bed was extremely comfortable and the pillows were cozy. The concierge, like... More

We bid for this hotel on priceline and paid $80 per night. We had a fantastic view of the river and the lake from our room. We were taking a short vacation in the area, but it was obvious that the majority of the people staying there were business travelers. There is very little parking in the area and the... More