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Hyatt Regency Chicago

#91 of 178 Hotels in Chicago
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151 East Wacker Drive, Chicago, IL 60601
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Hyatt Regency Chicago
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4,359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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sault ste marie, ontario, canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a convention for Origami Owl. Our room was fabulous, clean and big. View was of other apartment buildings but thats ok we were only there to sleep. There are many restaurants right in the hotel. we didnt eat in any of them, kind of pricey for my taste, Had a valet service, which i never used... More 

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Atlanta, Georgia
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The property is large, spread over two towers so if you are the second tower which doesn't contain the main lobby with registration. The positive is it is easy to get to street level and outside quickly for either tower. The location is convenient to the more touristy areas just south of the river and near Michigan. For a business... More 

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Columbus, Ohio
2 of 5 stars Reviewed 2 days ago NEW

The location is perfect and I was able to get a room for a last-minute stop in Chicago, but the rest didn't work. It was loud and crowded and my daughter said it felt like being in an airport. Our cell phones would not send or receive texts or calls so it was impossible to communicate with my kids in... More 

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Cayman Brac
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with the family and must say that it was a pleasure. Our room was very clean and the staff very polite and professional. I will definitely recommend this hotel to anyone who wants a clean hotel and room at an affordable price.

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North Carolina
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Kudos to the Hyatt Regency on Wacker Drive in Chicago. This was undoubtedly one of the best hotels that I have EVER had to pleasure to stay in, plus they understood customer service. I was there with my sorority and there have been so many times that the establishment knew that we were going to be there, but they weren't... More 

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Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Many thanks for your review! We're so happy to hear we could make your stay here enjoyable. It's great you experienced our excellent customer service, the Grand Hyatt Bed, and our convenient downtown location. We can't wait to have you back at the Hyatt Regency Chicago! More 

Chicago
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am sitting here, right now in a huge king sized bed looking through floor to ceiling windows at this magnificent city - the beautiful Chicago River with beautiful bridges, and tour boats. Room service brought a carafe of hot coffee and croissants. Who could ask for more? Nathan checked us in and he was outstanding - so courteous and... More 

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Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Many thanks for your review! We're so happy you enjoyed your stay with us. It's great you enjoyed our magnificent views, the Grand Hyatt bed, and our room service. We'll make sure to pass along your kind words along to Nathan. Looking forward to having you back at the Hyatt Regency Chicago! More 

Sioux Falls, South Dakota
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place is huge. You need a map to get around. It's got an active, urban vibe. The location is great. The rooms are spacious and modern. Service is good. A solid downtown hotel and good Chicago choice.

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Patricia K, Public Relations Manager at Hyatt Regency Chicago, responded to this review

Thank you for your review! We're happy to hear you enjoyed our central downtown location and modern rooms. We look forward to having you back at the Hyatt Regency Chicago More 

Chicago, Illinois
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for a conference. Rooms were large and clean, if a bit dated. Staff was friendly-- even the maintenance crew asked how my day was going. Location is great, just a block off of Michigan avenue. The conference area spans across 4 or 5 levels and it's very easy to get lost, as the directional signage is sparse. The... More 

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columbus
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

You likely pick this place for location, right on the river and a short walk to Millenium park (shiny bean) to shopping on the magnificent mile, or to the Navy Pier. Much to my surprise this property was available for bid on a third party website, and was much more economical than other hotels with fewer stars. Hyatt's web check-in... More 

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Springfield, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a recent conference that was located within their convention center. Upon arrival they did not have a room with a king bed that had been requested and was offered a room with two queen beds. Since I was alone, it was not a major deal. The room was clean and I found the housekeeping staff very... More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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