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Holiday Inn Chicago - Mart Plaza

3.0 of 5
350 W Mart Center Drive, Chicago, IL 60654
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Ranked #69 of 166 hotels in Chicago
4.0 of 5 stars 362 Reviews
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362 reviews from our community

What travelers say about this hotel
  • Very nice(10)
  • Great view(9)
  • Hotel lobby(7)
  • Magnificent mile(6)
  • Room service(5)
  • Sun Times building(5)
  • Sears tower(4)
  • Only complaint(4)
  • Well worth(4)
  • Good location(4)
Traveler rating
    104
    146
    76
    24
    12
Only show reviews for Family (79) | Couples (81) | Business (96)
Date Rating
SilverfoxStLouis
St. Louis, MO
Senior Contributor
21 reviews
5 helpful votes
5 of 5 stars Reviewed January 17, 2012

This little gem sits right next to or perhaps on top of the Merchandise Mart at the fork of the North and South branch of the Chicago River.Rooms are clean and in great shape. The 'L' train stops here so you are connected everywhere. Linger over really good nosh in the lobby bar while enjoying some great views of Chicago. More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 18, 2012

Dear Guest, You’ve made our day! Thank you for your review and please let us know how we can make your next visit even better. More

Manoutdoors
Wisconsin
Senior Reviewer
8 reviews
5 of 5 stars Reviewed January 17, 2012

I stayed here for a business trip because it was the cheapest one closest to where I needed to be. The staff was fantastic and I couldn't have been happier with the room. Everything was clean and comfortable. The WiFi is free and fast. I certainly got more than I expected. I avoid Chicago like the plague, but if I... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 18, 2012

Dear Business Traveler, We know you have so many choices when visiting Chicago and are so pleased that you chose us. We will share your comments with our staff and look forward to your next visit. Please be-friend us on Facebook for Specials! More

JustaGuyOakPark_IL
Oak Park, IL
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

It had been years since I'd been in this hotel, and the last trip wasn't pleasant. But, when my son and I had to escape from his sister's 10th birthday party sleepover, it was one of the few choices for a Chicago hotel with a pool. We were surprised by how nice the hotel was, it's convenient location, and the... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 17, 2012

Dear Repeat Guest, Thank you for the wonderful review. You’ve made the start of the year a good one. We are so pleased that you chose the Holiday Inn Chicago Mart Plaza again and that you were pleased with our renovations. We continue to upgrade our facilities and look forward to your next visit. More

Mahofan01
Montreal, Canada
Senior Contributor
23 reviews
5 helpful votes
5 of 5 stars Reviewed January 11, 2012
1
person found this review helpful

Great location in the center, 'great view rooms' are facing the Sears Towers and Chicago river, has a huge parking right in front and price of parking is not bad compared to a downtown hotel. Brown line L train gives and extra to it, but avoid breakfast in the hotel. Extremely overpriced and service is really bad. Older latin waitress... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 13, 2012

Dear January Guest, Thank you for your review and for all of your comments. It is your comments that allow for us to improve our facilities and service to you; our valuable customer. We are so glad that you found our hotel to be convenient and our location ideal for you. We will also use your comments to re-train our... More

itisdale
Red Deer, Canada
Contributor
15 reviews
8 helpful votes
5 of 5 stars Reviewed January 6, 2012

Was able to book a 2-queen room for $85 / night...and was expecting an $85 / night experience. For being so close to downtown, we thought there was great value for the property. We did try to book in another time and was offered the same room type for almost $200. Then it would be a rip off. If you... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 10, 2012

Dear recent guest, we are so happy that you stayed with us and found us to be such a good value. We look forward to your return More

number10Toledo_ohio
number10toledo_ohio
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed January 5, 2012

I got a king room for $90 a nite..not bad at all for around the Holidays in Chicago. The place needs some cosmetic touching up but otherwise was very clean and the beds were super comfy. The lobby bar was awesome...great city view. The Bown line "L" comes thru the Merchandise Mart and there is a walkway connecting the two... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
January 10, 2012

Dear Recent Guest, thank you for your nice review. We are glad that you found our great Holiday rates. We agree that Chicago parking rates can seem high, but do try and offer the lowest parking rates that we can. Please consider that our rates are $10 to $15 less than most other downtown Chicago Hotels. We value your comments... More

cdurbin
Highland, Illinois
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed January 3, 2012

We stayed at the Riverview two nights before Christmas. Nice room with great views. Front desk staff was just OK. The bar staff was not overly friendly. More

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ypwalter
Irvine, California
Top Contributor
53 reviews
40 helpful votes
4 of 5 stars Reviewed December 30, 2011

Hotel is from 15F to 26F. I think the night view in this hotel is wonderful around almost all the rooms. It's normal holiday inn, and always good quality. More

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FEMAtraveler
IL
Senior Contributor
22 reviews
12 helpful votes
3 of 5 stars Reviewed December 26, 2011

Stayed here for 3 weeks on business... I had room 2327 which is on the top floor SW corner. The view is INCREDIBLE. But I have a couple of gripes. The first gripe I have is the hotel doesn't have microwaves for the guests to use. If you eat out every meal and never have leftovers to nuke, this isn't... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
December 28, 2011

Dear Recent Guest, Thank you for your kind review. We recently upgraded our Internet Speeds because of customer desires, so the other comments are under review. It is our valuable customers like yourself that help us to improve our services to all of our guests. Thank you, once again. More

napergrl
Naperville, Illinois
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed December 20, 2011

The rooms at the Holiday Inn Mart Plaza are on the average side as far as decorating and maybe showing a little wear and tear but they are clean and well appointed. The walls are thin-we could hear the alarm going off in the room next to us. The view, however, of the Chicago River and city is spectacular. They... More

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martplaza, Front Office Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
December 27, 2011

Dear Guest, thank you for your review. More

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Holiday Inn Chicago - Mart Plaza Also Known As

  • Holiday Inn Mart Plaza
  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 350 W Mart Center Drive, Chicago, IL 60654

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Holiday Inn Chicago - Mart Plaza
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