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Holiday Inn Chicago Mart Plaza River North

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350 West Mart Center Drive, Chicago, IL 60654
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Holiday Inn Chicago Mart Plaza River North
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Holiday Inn Chicago Mart Plaza River North
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1,204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Illinois, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great staff; a great view; and a convenient location top the reasons to stay here. It's unusual in that the hotel is actually located several floors above the building entrance. However, once you get to the check in, you'll see that this means you have great views of the city including the river. It is located in a convenient area... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Susan, Thank you for sharing your top reasons to stay at the Holiday Inn Chicago Mart Plaza River North on TripAdvisor! We are so pleased to read you enjoyed our River North location and hope you took advantage of all the wonderful restaurants and nightlife within walking distance of the hotel during your business trip to Chicago and. We... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Holiday Inn for a couple of weeks while on business in Chicago. Overall the hotel was excellent, slap bang in the middle of the city and right by the financial district. Everything felt very open, neat and clean. The rooms were a really good size (I had a double room). 22 floors up I had a... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Oliver, Thank you for taking the time to share your excellent, 5-star experience on TripAdvisor! We greatly value our guests’ feedback, including our business travelers, as we strive to make the Mart Plaza their home away from home. Offering a variety of amenities such as complimentary Wi-Fi, 24-hour fitness center, laundry facilities, and dry cleaning in addition to clean,... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stay here often when I am traveling for business and often have business associates stay here as well. The hotel is a great value and has great service. The layout of the hotel, how it is situated above a business, is a bit different but other than that is it a great hotel.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, The Holiday Inn Chicago Mart Plaza River North greatly values and thanks you for your continued patronage! We appreciate your kind words regarding our value and great service and hope to welcome you back as our guest in the near future! During your next stay with us, be sure to visit Merchants Market, our new grab ‘n... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night back in January and enjoyed every bit of it! I stood with my two small children, and my parents. The check-in was easy, and the staff was extremely friendly. We popped out for dinner and took a limo ride set up by the bell person in front of the hotel. It was a perfect... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Carla, We are so pleased you chose the Holiday Inn Chicago Mart Plaza River North for your birthday getaway celebration! It was our pleasure hosting you and your family and are so glad you enjoyed our hospitality! We hope our scenic views, friendly staff, and clean, comfortable accommodations will continue to bring you back as our guest! More 

Bath, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The only reason I've downgraded to Very Good is the construction in front of the Hotel. Once the construction is completed, I would give this hotel an excellent rating. Also, the views from the bar are wonderful.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for sharing your review on TripAdvisor! We hope to welcome you back in the near future to fulfill your 5-star experience! More 

Wyoming, Minnesota
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was her overnight destination for seeing the Minnesota Wild clinch wild-card spot at the United Center against the Blackhawks. I like this hotel for number of reasons. #1 complete ease, this hotels directly on the Train line, so you can take it directly from the airport to the Hotel. Hassle free, no need to walk for blocks outside. #2... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Minnesota Wild Fan, We are so pleased to read your overnight experience in Chicago was a fun and memorable one! Our convenient River North location allows guest easy access to the hotel whether coming in from the airport, Amtrak and Metra trains at Union and Ogilvie Train Stations, or from the highway. We appreciate you sharing your 5-star experience... More 

Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Do not expect luxury in any Holiday Inn hotel, but IHG is doing all efforts to remodel all hotels with this brand. HI Chicago Mart is a completely renewed hotel, very functional and clean, perfect for business trips without spending money in a 4 or 5 stars hotel. Everything works - including the free wifi which has perfect signal even... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jean, Thank you for choosing the Holiday Inn Chicago Mart Plaza River North! It was our pleasure hosting you during your stay in Chicago and we appreciate your kind remarks regarding our hospitality. We know the importance and value of providing a welcoming and relaxing experience for our business travelers and offer a myriad of amenities to ensure their... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Although the hotel is a little off the beaten path compared to some other hotels in River North, there are fantastic views from many rooms and from the bar, and it is still close to restaurants, clubs, and theatres. It would not be that far from the Mag Mile or State Street if one wishes to shop. While not a... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for taking the time to share some of your favorite amenities at the Holiday Inn Chicago Mart Plaza River North! Our heated, indoor swimming pool is open to guests from 5am to 11pm and the fitness center and dry sauna are available 24-hours. We hope you allow us to serve you again in the future... More 

Mendenhall, Pennsylvania
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is on top of another business building. It is right on the Chicago River where the north and south branches meet. The lobby is on the 15th floor where the hotel begins. We had adjoining rooms on the 20th floor. Sadly, we had no view as we were on the inside corridor. However, the rooms themselves were very... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for choosing the Holiday Inn Chicago Mart Plaza River North! We love that you were able to explore the city by both foot and by bike during your stay in Chicago. For you and future guests, please note that Divvy, Chicago’s bike share system, has bikes available for rent right across the street from the... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here during the memorial day weekend and loved it. The location is great, well connected and with a great view of the downtown. The hotel starts from the 15th floor onwards so everyone gets a good view from all rooms i guess. The rate was also cheaper to the others in the same area. A 5 min walk... More 

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Nisha, Thank you for sharing details of your 5-star Memorial Day Weekend at the Holiday Inn Chicago Mart Plaza River North. Our River North location is truly hard to beat, not only because of its scenic location along the Chicago River, but the abundance and selection of restaurants and nightlife all within walking distance give our guests endless options... More 

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