We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

Holiday Inn Chicago Mart Plaza River North

3.5 of 5 Hotel   |   350 West Mart Center Drive, Chicago, IL 60654 (Near North Side)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Chicago Mart Plaza River North to your Saves list
Holiday Inn Chicago Mart Plaza River North
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #82 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
youthdirectorWI Janesville, Wisconsin
  • Overview
  • Reviews (938)
  • Similar Hotels
  • Photos (371)
  • Amenities
  • Q&A
  • Room tips (243)
  • Location
  • More
Write a Review

938 people have reviewed this hotel

Traveler rating
    307
    393
    159
    40
    39
See reviews for
208
202
57
282
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Janesville, Wisconsin
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotels location is second to none right at the point where the Chicago River splits into the North and South Branches and is very convenient to the trains and all of Downtown Chicago. The views from the lobby, bar and the rooms is spectacular. The hotel was very clean and the staff was generally pleasant. We had an issue... More

Was this review helpful? Yes
Libertyville, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location, close to Union Station and the Chicago River. The hotel rooms start on the 15th floor and we had a wonderful view of the city. Our room was very spacious. The hotel bar has a beautiful view. We will definitely stay at this hotel again for our trips into the city.

Was this review helpful? Yes
Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What I'd expect from a Holiday Inn. Good location and excellent view from the room and the upper floor restaurant. (There is a 75 floor tower being built at the front which will spoil this though construction just started early 2014) The food in the restaurant was good, as was the breakfast buffet. Room was clean and spacious enough with... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Julian, We appreciate the 5-star rating and review on TripAdvisor! We are pleased to read you enjoyed our convenient River North location, expansive views of the Chicago River and skyline, and complimentary Wi-Fi. The new development will provide a beautiful park, additional parking for hotel guests, and an improved Riverwalk area all while still maintaining the majority of our... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I created this account and am writing this review exclusively to praise Russell, the concierge at this hotel. He is absolutely beyond fabulous. I have stayed at this hotel twice in the past 3 months and have been incredibly impressed with Russell on both visits. To be fair, the hotel staff as a whole on both of my visits was... More

Was this review helpful? Yes 2
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Grace, That is a wonderful sentiment to create a TripAdvisor account just so you can praise Russell, our Concierge! He has been a wonderful asset to the hotel and we do value him greatly! We appreciate your patronage and will clearly address your comments with our Staff for use as a training tool. We will be sure to pass... More

Ottawa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very satisfied with the hotel, nice location, within a few minutes walk to the Subway, room was comfortable and always nicely cleaned. The hotel staffs were very friendly and helpful. On the negative side, this is minor but, floors 1-15 are offices, so it was kinda of a pain to have to transfer elevators to get to the... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We appreciate you sharing your experience on TripAdvisor. We are happy to read you were very satisfied with our hotel, its convenient River North location, friendly Staff, and accommodations. We appreciate your feedback on the building’s security as we will share your comments with our Staff and Management team. We hope this did not negatively impact your stay... More

San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Good God! So after a ruff day with a funeral and squirrel attack I get here at about 1 am with the wife. Thinking since I have status with Holiday Inn, I would e walking into a comfortable relaxing situation. The powers that be had other plans... The front desk guy is nice enough but basically refuses to type in... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear John, Thank you for sharing your comments on TripAdvisor. We regret that we were not able to live up to your expectations and we agree the conditions of the room are not acceptable. We appreciate you bringing it to our attention as we have already shared it with our Staff so proper action may be taken. Please note that... More

Jupiter, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Review is for the business suite on the 16th floor. What can I say...great place to stay (though they could use better signs on the first floor for check-in to direct you to the elevator banks at the far end of the enormous first floor). The elevators were quick enough and smooth. The hotel staff--from front desk, to concierge, to... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Teresa, Thank you for the wonderful 5-star review on TripAdvisor! We appreciate your compliment about our Staff being “wonderful, helpful, efficient, and pleasant!” From our Staff, to our spacious guestrooms, and convenient River North location, we are so glad you found the Holiday Inn Chicago Mart Plaza a great place to stay! We look forward to welcoming you back... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My dad is celebrating his 60th birthday on a family "guys trip" to Chicago this weekend. They're attending the Cubs game tomorrow, so this hotel was the perfect location. They booked their hotel and airfare through Southwest Airlines. This included 2 standard hotel rooms at the Holiday Inn Chicago Mart Plaza, which specified 2 beds in each room. Having 2... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear TripAdvisor Reviewer, We are so pleased to read Phyllis was able to accommodate your family during this special weekend! We understand how frustrating this may have been and thank you for contacting us as we try to accommodate our guests’ requests to ensure a wonderful experience while staying at the Holiday Inn Chicago Mart Plaza River North. The next... More

WI
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this room at hotels.com for the 4th of July and was pleased to get a decent rate. Great location, and we were able to walk to Navy Pier and restaurants and shopping. Parking was a bit of a nightmare. They have valet parking only and the area was under construction but it all worked out. Building was welcoming, lobby... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear C J, We appreciate the recommendation and review on TripAdvisor! We are pleased to read you enjoyed our River North location, clean accommodations, and welcoming Staff. We have exciting news to share; our three-story parking garage is near completion and will offer guests and Valet staff convenient, amble parking options. We hope you have the opportunity to experience Cityscape... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights over the Fourth of July Weekend. We love to walk in the city, but even this hotel was a bit out of the way. Everywhere we wanted to go was atleast a 10 minute walk. Once you arrive to the hotel, you have to wind around a vacant building lobby area just to get... More

Was this review helpful? Yes 1
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for sharing your experience on TripAdvisor! We are pleased you enjoyed our 15th floor atrium lobby, comfortable beds, great Staff, and considered our hotel and amenities a good value. Over the past few years we have spent $45 million in renovations throughout the hotel and that vacant first floor lobby will receive some of the finishing... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Chicago Mart Plaza River North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Travelers also viewed these Chicago hotels
Restaurant, Fre...
Show More
The Loop
Holiday Inn Chicago Downtown
Holiday Inn Chicago Downtown
#102 of 168 in Chicago
4.0 of 5 stars 351 reviews
Quiet, Charming...
Show More
Holiday Inn Express Hotel Cass
Mid-range, Quie...
Show More
Crowne Plaza Chicago - The Metro
Show Prices
Show Prices
Show Prices
City Center, Lu...
Show More
Near North Side
Crowne Plaza Chicago Magnificent Mile
Free internet...
Show More
Near North Side
BEST WESTERN River North Hotel
Quiet, Free int...
Show More
Near North Side
Four Points by Sheraton Chicago Downtown / Magnificent Mile
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Chicago Mart Plaza River North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, TripOnline SA, Orbitz, Tingo, BookIt.com, Travelocity, BookingOdigeoWL, Agoda, Hotels.com, Priceline, HostelBookers and Despegar.com so you can book your Holiday Inn Chicago Mart Plaza River North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

371 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (294)
Viewed
Bathroom (10)
Viewed
Room/suite (89)
Viewed
View from room (83)
Viewed
Dining (8)
Viewed
Hotel & grounds (44)
Viewed
Pool/beach area (8)
Viewed
1:37
Videos (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Hotel & grounds (34)
Viewed
Pool/beach area (4)
Viewed
Dining (12)
Viewed
Room/suite (10)
Viewed
Other (18)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#66 Business Hotel in Chicago #69 Romantic Hotel in Chicago #75 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Chicago Mart Plaza, a downtown Chicago hotel offering the best view of Chicago. River North, the Loop, Michigan Avenue, the Magnificent Mile, the Merchandise Mart, the landmarks that draw millions to downtown Chicago each year are right outside the Holiday Inn Chicago Mart Plaza hotel. Stroll to countless restaurants and shops in the Chicago's River North Area, or conduct business in Chicago Loop's dynamic business center. Plan a quick trip to downtown Chicago's Magnificent Mile, Millennium Park or Navy Pier. Holiday Inn Chicago Mart Plaza hotel puts you in the heart of the downtown Chicago. Fifteen stories above the action, it's a high-rise haven of relaxation, convenience, and unbeatable service. At the Holiday Inn Chicago Mart Plaza Hotel each of our 521 guest rooms and suites are spacious, beautifully furnished with awe-inspiring city and river views. The Holiday Inn Chicago Mart Plaza hotel offers 16 meeting rooms with nearly 25,000 square feet of modern, flexible function space, complete with the latest audio/visual technology and high-speed Internet access. The Holiday Inn Chicago Mart Plaza hotel is located 3 miles to/from Chicago's McCormick Convention Center. ... more   less 
Number of rooms
521

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer