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Holiday Inn Chicago Mart Plaza River North

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350 West Mart Center Drive, Chicago, IL 60654
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1 room 1 guest
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Holiday Inn Chicago Mart Plaza River North
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1,299 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cuyahoga Falls, Ohio, United States
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for a wedding and reception held in the ballroom on the 15th floor. The cost was good as the bride and groom had reserved a block of rooms. The room accommodations were fine with one or two glitches. It was easy to get to, parking cost was typical for the city. The location is good if you... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Merri, We appreciate you taking the time to share your feedback with us on TripAdvisor! Please accept our apologies for the unpleasant scent experienced during your stay with us - we will be sure to share your feedback with our Housekeeping department so it may be properly addressed. Thank you for being our guest and we hope to welcome... More 

Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Good hotel clean ..Lobby in 15th floor. Cool bar overlooking the Chicago river hotel is located on the Chicago river located in the heart of everything. We walked to magnificent mile, the bars are around the corner. Short drive to wrigleyville and able to get train and walk 10 minutes to mdw. Good swimming pool and great fitness center.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear George, Thank you for sharing your 5-star review on TripAdvisor! We love that you were able to explore Chicago by foot and experience the fantastic and trendy bars of River North. A trip to Chicago is not complete without a visit to Wrigleyville and the iconic Wrigley Field! We hope our central downtown location, ample amenities, and friendly staff... More 

Chicago, Illinois, United States
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The best thing about this hotel is the awesome location downtown in the middle of all the action. You are right off the river and you can easily get to shopping, eating, sight-seeing and fun. I booked two rooms and both were upgraded (recently renovated). The rooms were very spacious with nice décor and great views. Service at this hotel... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Eric, It was our pleasure hosting you at the Holiday Inn Chicago Mart Plaza River North and we are delighted to read of your experience on TripAdvisor! Our central downtown location in the bustling River North neighborhood keeps our guests within walking distance of the top restaurants and nightlife of Kinzie and Hubbard Street, the brand new, scenic Riverwalk,... More 

Toledo, Ohio
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

This is our 2nd time at this hotel it is immaculate and a good location. This hotel is located at the Chicago Institute of Art it is actually above the hotel. The only drawback from this hotel is that you enter ground level and take a bank of elevators to the 15th floor..The hotel lobby is on the 15th floor... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Lisa, Thank you for sharing your review of the Holiday Inn Chicago Mart Plaza River North on TripAdvisor! We greatly appreciate your continued patronage and are so pleased your second experience was as wonderful as your first. The hotel’s location along the Chicago River does indeed have a unique set up with our lobby located on the 15th floor,... More 

San Francisco, California
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Holiday Inn is hidden on the top ten floors of an office building. Like most holiday inns the rooms are basic but comfortable, but it's the location that is very interesting. Even though I didn't have one of the view rooms, watching a thunderstorm from the city scape bar was a great experience.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor! As one of our valued business travelers, we are so pleased to read you enjoyed our levels of service, comfortable accommodations, and the views from our Cityscape Bar! We hope you continue to choose the Mart Plaza as your hotel of choice when traveling to Chicago; we look forward to... More 

chicago, IL
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a quick overnight stay in Chicago. This is my new fave hotel in the city. Great location, newly renovated, very clean and comfortable, staff friendly and helpful. Hubby and I live in 'burbs but work in city so we do quick overnight stays and I'll definitely come back. We took a chance through Priceline and paid a... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, We love exceeding our guests’ expectations! Although your stay was brief, we are so pleased to have left such a memorable impression and to be your new favorite downtown Chicago hotel! Thank you for sharing your 5-star review on TripAdvisor and we look forward to your next stay at the Holiday Inn Chicago Mart Plaza River North! More 

WestCountry
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We drove round and round in circles trying to find this (our first) hotel having landed in the US!, Right!, the hotel is in the city centre and fine. Parking a little expensive (underground outside the hotel and NOT managed by Holiday Inn!), it was c£35 for two nights!, BUT th parking is 2 min walk from the G/floor entrance.... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for choosing us to host you during your first stop in the US! Our location and lobby located on the 15th floor of the Sun Times Building is indeed unique, but our guests agree the view of the skyline and Chicago River cannot be beat! We are pleased to read you enjoyed our spacious, comfortable accommodations... More 

Springfield, Missouri
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

While I have travelled to Chicago for many years, this was my first opportunity to stay at the Holiday Inn Chicago Mart River North. First of all, the actual hotel lobby is on the 15th floor. Check-in was painless. My room was spacious and comfortable. My room faced West—ideal for beautiful sunsets and a great view of the north arm... More 

Was this review helpful? Yes 1
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, We greatly appreciate you sharing your detailed experience at the Holiday Inn Chicago Mart Plaza River North! While certainly no stranger to Chicago, we are delighted you finally had the opportunity to stay with us at the Mart Plaza and experience our scenic views, clean, spacious, and well-appointed accommodations. We are pleased you enjoyed our central downtown... More 

Swartz Creek, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

We are in Chicago twice a year on business and always stay at the Holiday Inn Mart Plaza. The staff has always gone above and beyond what they were required to do - from the City Scape bar wait staff, to the hotel manager (Luis), to the bell hop and door men. It's nice to see familiar faces when we... More 

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Amy Joseph, We greatly appreciate you making the Holiday Inn Chicago Mart Plaza River North your go-to hotel when visiting Chicago! We truly value your continued patronage and it’s our pleasure welcoming you back year after year. We look forward to seeing you back in February and providing you with another 5-star experience! More 

Tampa, Florida
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

They have done a great job of trying to update the furnishings in what is a relatively old hotel, and the rooms show it. If you can get a corner room, do so, as this has some pretty awesome views, depending on the floor you are on. One quirky thing with this hotel is that the lobby is located on... More 

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for sharing your review of the Holiday Inn Chicago Mart Plaza River North on TripAdvisor! We greatly appreciate you taking note of our $45 million renovation that the hotel has undergone over the past few years. We agree, our corner rooms are not only contemporary and spacious, but the views it affords our guests is... More 

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