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Holiday Inn Chicago Mart Plaza River North

3.5 of 5 350 West Mart Center Drive, Chicago, IL 60654
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Holiday Inn Chicago Mart Plaza River North
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Holiday Inn Chicago Mart Plaza River North
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1,101 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florence, New Jersey, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Holiday Inn Mart Plaza during a company conference. The service from all of the staff was outstanding. The staff was friendly engaging and went out of their way providing information about the area. I had a great view of downtown Chicago and the River from my room. This is my #1 place to stay in... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, It was our pleasure hosting you during your company conference and we thank you for sharing your 5-star experience on TripAdvisor! We appreciate your kind words regarding the service you received from our staff during your stay at the Holiday Inn Chicago Mart Plaza River North and will be sure to share a job well done with... More 

Sycamore, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm more of a Hilton girl as opposed to a Holiday Inn girl, so when my husband booked a room at the Holiday Inn Chicago Mart Plaza North, I wasn't quite sure what to expect. The location of the hotel is just perfect. It is literally steps from the Ogilvie Transportation Center (Chicago's Metra train station). It is right on... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, We are so pleased to read the Holiday Inn Chicago Mart Plaza River North was able to provide you with a great first impression, as well as an enjoyable overall experience! Our convenient River North location is not only a short distance from both Ogilvie Transportation Center as well as Union Station, but our connectivity to the Merchandise... More 

Liverpool, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

What a place. We arrived on our honeymoon to find a bowl of fruit, some cheese and crackers in our room. We were in a great room at the corner of two rivers. They view was great. The best thing about the hotel was the bar. What a brilliant venue. We'll worth it.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Honeymooners, Thank you for allowing the Holiday Inn Chicago Mart Plaza River North to be your hotel of choice to celebrate your honeymoon! It was our pleasure hosting you and we are delighted to read you enjoyed your experience, from the spectacular guestroom views, service, and most notably, our Cityscape Bar! The ambiance, delectable cocktails, and most of all... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed for one night but we loved our experience. Hotel was modern, clean & in the middle if everything. The view from the room was AMAZING!! We will be back For sure. Breakfast in the morning was also delicious. We were very impressed :)

Was this review helpful? Yes 1
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, We are delighted you not only loved your experience at the Holiday Inn Chicago Mart Plaza River North, but we are also thrilled you shared your 5-star experience on TripAdvisor! Having our guests leave with a great first experience and lasting impression is what our staff strives to accomplish with each and every one of our guests.... More 

Worthington, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful view, waterfront.....17th floor awesome.....nearby downtown and many tourist attractions. We visited the 4th July week and it was easy to watch Fireworks and be back soon. The train station and eat outs near by....

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for taking the time to share your 5-star experience and photograph on TripAdvisor! We are so pleased you agree our spectacular views overlooking the Chicago River and skyline, as well as convenient River North location are fantastic features of the Holiday Inn Chicago Mart Plaza River North! With ample amenities such as complimentary Wi-Fi, 24-hour fitness... More 

Upper Peninsula, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on New Years Eve and I was pleasantly surprised with the hotel and can honestly say this is one of the best Holiday Inns I've stayed in. I'm a priority club gold member, so I have stayed in plenty. I had a corner room on the 17th floor, I believe 1716, and the view was amazing! The... More 

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Robert, Wow, thank you for sharing your wonderful review and recommendation on TripAdvisor! What a compliment to read that you found the Holiday Inn Chicago Mart Plaza River North to be one of the best Holiday Inns you have stayed in! From our modern, comfortable guestrooms to the scenic views, visits to Merchants Cafe to Cityscape Bar, a trip... More 

Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I am always blown away at the cleanliness, and friendliness of this staff. They truly exemplify excellence! from my check in, thru the confererence I was attending, to the food quality, it is the best......

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Thomas, We appreciate you sharing your 5-star experience at the Holiday Inn Chicago Mart Plaza River North on TripAdvisor! We truly appreciate the compliments regarding our stellar staff and the service we provide here at the Mart Plaza. We know the importance of delivering a relaxing, enjoyable experience for our business guests and we are proud to provide amenities... More 

Mill Valley, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have traveled all across the globe, and all across the country, in that time I have seen my fair share of both good and bad hotels, great and poor staffs, and so on. Yesterday my friends and I ran into the Holiday Inn to drum up some ideas for things to do. Although we all spent considerable time in... More 

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jack, Thank you for sharing this tremendous review of our Concierge, Russell! He is certainly a wonderful asset to our team, greatly valued at the Holiday Inn Chicago Mart Plaza River North, and a favorite among our guests! We are delighted to read Russell was able to not only enhance your stay in Chicago, but provides a reason for... More 

Milwaukee, Wisconsin
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came to Chicago for my birthday weekend because we had an outstanding deal through Groupon that was too hard to pass up. As others have said the location is a little further away from Michigan Avenue and other attractions but it is within walking distance of the Mile, Millennium Park, and the Art Institute. A cab ride would cost less... More 

Was this review helpful? Yes 2
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for allowing the Holiday Inn Chicago Mart Plaza River North to host your birthday weekend celebration! We are so pleased to read you had a great 5-star stay and plan on returning to the Mart Plaza in the near future. We appreciate you sharing your wonderful photos with us, as well as our future guests... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. Location is good, rooms are nice, and the staff was very helpful. The best part is by far the great hotel bar with an amazing view of the river. I recommend this hotel. The front desk gave us great recommendations on where to eat and what to do in Chicago.

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jason, Thank you for sharing your 5-star experience on TripAdvisor not only for our hotel, but for Cityscape Bar as well! Cityscape Bar is our very own chic on-site hotspot for local and organic drinks, tasty bites, and delectable views. Floor-to-ceiling windows let in the sunset, stars, and cityscape sights, day and night for both lunch and dinner, or... More 

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Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#68 Business Hotel in Chicago
#72 Romantic Hotel in Chicago
#74 Family Hotel in Chicago

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