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All 168 Chicago hotels

Holiday Inn Chicago Mart Plaza River North

3.5 of 5 Hotel   |   350 West Mart Center Drive, Chicago, IL 60654 (Near North Side)
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77%
Ranked #82 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
PaulW1969 West Sussex
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943 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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West Sussex
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a nice stay. River North area of Chicago. Room had a river view as requested. Comfortable room. Air-con was a bit noisy but could live with it. If I'm honest it is a nice hotel but didn't really possess the wow factor (but last hotel I was in was the Mandalay Bay in Las Vegas hence probably the less... More

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hotel's location was good a bit far from main attractions but we were able to find plenty of places in a mile's radius. We did not buy anything at the bar or restaurant, neither used the swimming pool or other facilities, but they seem nice and clean. The room was very spacious, clean, modern, did not have a fridge or... More

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Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you like have nice river view in Chicago, this hotel is nice choice. You may even have very nice nightview of Willis (Seas) Tower. Staff there very kind, helped us to check and get the luggage. The room is big and comfortable.

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Cuenca, Ecuador
Top Contributor
100 reviews 100 reviews
53 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was there for 4 nights. The hotel is well located, very clean. The clerk was very nice giving me a room with a view, which was just amazing. Also free wi-fi. Staff was friendly and solved all my issues. Also, it had some inconveniences: 1. It doesn't have a fridge. I understand they are trying to push their internal... More

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Toronto, Canada
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

This hotel is a good walk from the main attractions and was just $30 or $40 cheaper than ones that were much closer. The room lacked a bar fridge or safe, two things that are fairly standard and make a trip much easier. We asked the concierge and front desk for help with reservations and other bookings and we never... More

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Sacramento, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was here in June and asked that the cables get fixed on the weight equipment. I'm here again in July and nothing is done!! They don't care and a company that doesn't care eventually loses marketshare to someone else on their A game. Fix the equipment!!! Don't be lazy!!

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Janesville, Wisconsin
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotels location is second to none right at the point where the Chicago River splits into the North and South Branches and is very convenient to the trains and all of Downtown Chicago. The views from the lobby, bar and the rooms is spectacular. The hotel was very clean and the staff was generally pleasant. We had an issue... More

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Libertyville, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location, close to Union Station and the Chicago River. The hotel rooms start on the 15th floor and we had a wonderful view of the city. Our room was very spacious. The hotel bar has a beautiful view. We will definitely stay at this hotel again for our trips into the city.

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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What I'd expect from a Holiday Inn. Good location and excellent view from the room and the upper floor restaurant. (There is a 75 floor tower being built at the front which will spoil this though construction just started early 2014) The food in the restaurant was good, as was the breakfast buffet. Room was clean and spacious enough with... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Julian, We appreciate the 5-star rating and review on TripAdvisor! We are pleased to read you enjoyed our convenient River North location, expansive views of the Chicago River and skyline, and complimentary Wi-Fi. The new development will provide a beautiful park, additional parking for hotel guests, and an improved Riverwalk area all while still maintaining the majority of our... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I created this account and am writing this review exclusively to praise Russell, the concierge at this hotel. He is absolutely beyond fabulous. I have stayed at this hotel twice in the past 3 months and have been incredibly impressed with Russell on both visits. To be fair, the hotel staff as a whole on both of my visits was... More

Was this review helpful? Yes 2
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Grace, That is a wonderful sentiment to create a TripAdvisor account just so you can praise Russell, our Concierge! He has been a wonderful asset to the hotel and we do value him greatly! We appreciate your patronage and will clearly address your comments with our Staff for use as a training tool. We will be sure to pass... More

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Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#66 Business Hotel in Chicago #70 Romantic Hotel in Chicago #75 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Chicago Mart Plaza, a downtown Chicago hotel offering the best view of Chicago. River North, the Loop, Michigan Avenue, the Magnificent Mile, the Merchandise Mart, the landmarks that draw millions to downtown Chicago each year are right outside the Holiday Inn Chicago Mart Plaza hotel. Stroll to countless restaurants and shops in the Chicago's River North Area, or conduct business in Chicago Loop's dynamic business center. Plan a quick trip to downtown Chicago's Magnificent Mile, Millennium Park or Navy Pier. Holiday Inn Chicago Mart Plaza hotel puts you in the heart of the downtown Chicago. Fifteen stories above the action, it's a high-rise haven of relaxation, convenience, and unbeatable service. At the Holiday Inn Chicago Mart Plaza Hotel each of our 521 guest rooms and suites are spacious, beautifully furnished with awe-inspiring city and river views. The Holiday Inn Chicago Mart Plaza hotel offers 16 meeting rooms with nearly 25,000 square feet of modern, flexible function space, complete with the latest audio/visual technology and high-speed Internet access. The Holiday Inn Chicago Mart Plaza hotel is located 3 miles to/from Chicago's McCormick Convention Center. ... more   less 
Number of rooms
521

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