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All 169 Chicago hotels

Holiday Inn Chicago Mart Plaza River North

3.5 of 5 Hotel   |   350 West Mart Center Drive, Chicago, IL 60654 (Near North Side)
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Ranked #86 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
Mark K Ra'anana, HaMerkaz, Israel
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963 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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Ra'anana, HaMerkaz, Israel
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed with wife and kids in double room with skyline view was nice but there contraction going on next to hotel which you have Crain in from to the view , no noise from the works. There valet parking for $45 a day but got good tip and went on line to spot hero.com and and gave the franklin road... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a conference at McCormick Place Convention Centre. Easy to get to from the airport (Blue line to Clark / Lake and then the Brown line one stop to Mart Plaza for $5. Have to go all around the loop on the way back as it is one way - 8 stops only took about 10 minutes and... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Brian, Thank you for sharing your experience on TripAdvisor! We are pleased to read you had the chance to enjoy some of our amenities and the opportunity to experience Cityscape Bar and indoor pool. Our connectivity to the Merchandise Mart and public transportation makes getting to and from the Holiday Inn Mart Plaza River North from all over the... More

Pittsburgh, Pennsylvania
Top Contributor
60 reviews 60 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed here for 3 nights on a birthday trip to Chicago and I highly recommend it. As with everything, there are positives and negatives to this hotel but I felt the good outweighed the bad. First, the bad. I am from Pittsburgh and had never been to Chicago before. My family and I drove through the... More

Was this review helpful? Yes 2
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for the recommendation and for sharing your first Chicago experience on TripAdvisor! We are delighted we were able to share your birthday weekend and you had such a memorable experience while staying at the Holiday Inn Chicago Mart Plaza River North. We appreciate your feedback regarding our indoor pool and we will be certain to share... More

Senior Contributor
30 reviews 30 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Location of this hotel was very good, great views of Chicago from our room. Had a snack in the bar one evening and enjoyed the view service was great and pricing reasonable for a hotel. Room was a good size and well set out. Enjoyed our 3 night stay.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, Thank you for sharing your experience at the Holiday Inn Chicago Mart Plaza River North! Perched within the iconic skyline of the Windy City, Cityscape Bar is our very own chic on-site hot spot for local and organic drinks, tasty bites, and delectable views and we are so pleased you had a chance to experience all that it... More

Temperance, Michigan
1 review
2 of 5 stars Reviewed 1 week ago NEW

Upon arriving at the Holiday Inn we were greeted by two wonderful workers, a valet and a bellman. Both smiled, started a conversation and were extremely pleasant all around. Even the lady vacuuming the carpet was smiling and said hello! it was wonderful to see such enthusiasm and genuine nice people. Upon entering the area set aside for check in... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Tara, We appreciate you taking the time to provide us with this valuable feedback. We apologize for the for the less than satisfying encounter and for failing to provide a welcoming experience. Your comments have been shared with our Staff and our Management will be reviewing these comments with the associate to ensure that our demeanor is always friendly,... More

Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for my sister's wedding and I was overall very impressed with everything about the hotel. I guess they have been recently renovating some of their rooms but all of them that I had been in, which was several over the weekend, were all very nice. For the price we paid and the location I would definitely stay... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We appreciate you sharing your review on TripAdvisor! We have recently invested over $45 million in renovations through the hotel lobby, guest rooms, pool, and 24-hour fitness center, and our new three-story parking garage is expected to be completed later this fall. Our River North location keeps all of our guests within walking distance of the top restaurants... More

Wien, Österreich
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is from the 15th floor upwards in an office building. The Hotel is nice and clean, although a very large Hotel with a lot oof rooms. The room itself was in order and I was just missing a safe box. Very good free Wirless connection. The location is right next to the big building of the Merchandise Mart... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for staying at the Holiday Inn Chicago Mart Plaza River North and for the recommendation on TripAdvisor! We are pleased to read you had an enjoyable experience and found our River North location a convenient walk to multiple restaurant and nightlife options, public transportation, and in a quiet and safe location. Please note for your next... More

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Used points and platinum membership free night for a cheap trip to chicago. This is the first time I've received the complementary upgrade as part of my status. The room was spacious, clean, and comfortable. Only had a minor maintenance issue (batteries replaced on AC unit control) which was resolved very quickly, within minutes of calling. The hotel staff was... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Andy, We are so pleased we were able to exceed your expectations as it was our pleasure to upgrade you to one of our Premium Skyline guestrooms. We are pleased to read our friendly, accommodating Staff, comfortable accommodations, and scenic city views will keep you returning to the Holiday Inn Chicago Mart Plaza River North! More

Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed for my best friends 21st, we got yelled at for having more than 2 people in the room (there were 4 people in a suite...) and for being "loud" when we were having casual conversation at 11pm. It's not worth the outrageous amount of money and they are NOT accommodating what so ever, don't waste your money. The... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Rachael, We appreciate you sharing your comments yet regret that we did not live up to your expectations. If you have a moment, we would like to learn more about your experience and invite you to contact us at sales@martplaza.com. We will be sure to share these comments, as well as the additional comments you provide with our Staff... More

Seoul, South Korea, Asia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here twice. Once in May and just now - Aug 6 to 8. I agree with other reviewers this was a bit tricky to find. The taxi driver did not know where when I visited in May. They know it last week when I visited again. The keyword to find this hotel would be "merchandise market building in downtown".... More

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We appreciate your patronage and thank you for sharing your review on TripAdvisor! The Holiday Inn Chicago Mart Plaza River North is located atop the Chicago Sun Times building with our lobby located on the 15th floor. This is indeed a unique set up but you can agree it affords us incredible views of the Chicago River and... More

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Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#66 Romantic Hotel in Chicago #69 Business Hotel in Chicago #75 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Chicago Mart Plaza, a downtown Chicago hotel offering the best view of Chicago. River North, the Loop, Michigan Avenue, the Magnificent Mile, the Merchandise Mart, the landmarks that draw millions to downtown Chicago each year are right outside the Holiday Inn Chicago Mart Plaza hotel. Stroll to countless restaurants and shops in the Chicago's River North Area, or conduct business in Chicago Loop's dynamic business center. Plan a quick trip to downtown Chicago's Magnificent Mile, Millennium Park or Navy Pier. Holiday Inn Chicago Mart Plaza hotel puts you in the heart of the downtown Chicago. Fifteen stories above the action, it's a high-rise haven of relaxation, convenience, and unbeatable service. At the Holiday Inn Chicago Mart Plaza Hotel each of our 521 guest rooms and suites are spacious, beautifully furnished with awe-inspiring city and river views. The Holiday Inn Chicago Mart Plaza hotel offers 16 meeting rooms with nearly 25,000 square feet of modern, flexible function space, complete with the latest audio/visual technology and high-speed Internet access. The Holiday Inn Chicago Mart Plaza hotel is located 3 miles to/from Chicago's McCormick Convention Center. ... more   less 
Number of rooms
521

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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