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All 169 Chicago hotels

Holiday Inn Chicago Mart Plaza River North

3.5 of 5 Hotel   |   350 West Mart Center Drive, Chicago, IL 60654 (Near North Side)
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Ranked #83 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed 3 days ago
Richard321uk Leicester, United Kingdom
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978 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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English first
Leicester, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location to walk to all main attractions, the hotel starts on the 15th floor to 23rd. The rooms are a good size, but could do with a refresh. The air con unit is noisy, (Second visit there and both buzzed) I lent my bag against it this time to dampen the vibrations. The bath room could do with more... More

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Raleigh, North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am a business traveler and have stayed at many properties. When I drove from the Midway airport I could not find the Hotel. There was no Holiday inn signed I could see from the road. So I thought that my GPS has led me astray. So I just used my phone to find the closest Holiday inn that was... More

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madrid
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

It is very well located, close to many major attractions. My room was large, clean, very comfortable and, most importantly, very quiet at night. What I really appreciated is that I got my room early in the morning, when I arrived, without having to wait until the check-in time. The room was a bit smelly (carpet?) and I couldn't do... More

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Minneapolis
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I very much enjoyed our stay at the Holiday Inn. We were able to get an early check in, which was unexpected and appreciated, and we were also able to get a room with a king bed. The room was very clean and comfy and the housekeepers did a great job throughout our time too. The location... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We are so pleased you were able to explore Chicago by foot and experience all the great restaurants around our River North neighborhood, even convenient public transportation access! We hope our clean, comfortable accommodations and friendly staff and service will continue to bring you and your husband back for many more enjoyable and memorable experiences! More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our two night stay . The room was clean, quiet and the night view was quite spectacular. The hotel was close to attractions. Very friendly staff. Highly recommend. Our next trip to Chicago we will be staying here .

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for the 5-star rating and recommendation on TripAdvisor! We are delighted to read your family thoroughly enjoyed your stay and found our River North location convenient and accessible to the city’s attractions. During your next stay, be on the lookout for our new lobby restaurant, Merchants Cafe opening later this fall and our Grab ‘n’ Go,... More

Tulsa, Oklahoma, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Customer Service was AWESOME. From Mike and Phillipe taking care of my luggage to Yvonne taking care of me at the Front Desk. The rooms were clean and I didn't hear my neighbors at all ! Views were AMAZING !! I was walking to and from work daily - so the infused water they have in the afternoons was... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for your continued patronage and we appreciate you sharing your 5-star review on TripAdvisor! We are so pleased to read our convenient River North location, caring staff, and clean accommodations were highlights of your experience. Do be on the lookout for our new lobby restaurant, Merchants Café, opening this Fall offering fresh salads, flatbreads, and... More

Toronto, Ontario
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at another hotel for 2 days prior to staying here. I really like the holiday inn,always clean, friendly service, close to amenities. Free wi fi, pool, all good. Got upgraded of our room due to our ongoing service with the holiday inn. Close to amenities and great view from our room.

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for your patronage and for sharing your experience on TripAdvisor! We are pleased you had the opportunity to experience some of our ample amenities including the complimentary Wi-Fi and heated indoor atrium pool. During your next stay, we hope you have the opportunity to try out our 24-hour fitness center, complimentary business center, laundry facilities, and... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I just stayed at this Holiday Inn and we were pleasantly surprised. For a basic hotel, it had very comfortable and clean rooms, the lobby was pleasant, the location was central, and there was a good lobby bar with beautiful views. I would recommend it to a friend. One thing to note - their only parking option... More

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ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We love exceeding our guest’s expectations! We are so pleased you had the opportunity to experience the Holiday Inn Chicago Mart Plaza River North and thank you for the recommendation. We do apologize for the delayed service you received but we are happy to announce that a brand new three-story parking facility is expected to be complete late... More

Glossop, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a small problem on checking in -- our room had been given away and we were shipped to a lousy Hotel elsewhere (not good). However the problems were resolved to our satisfaction and the rest of our four day stay was great. Great hotel, great views, super friendly staff and in particular (as mentioned by others) the best... More

Was this review helpful? Yes 1
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We appreciate you taking the time to share your experience at the Holiday Inn Chicago Mart Plaza River North! We sincerely apologize for the less than desirable start to your experience in Chicago, but we are delighted the problems were resolved to your satisfaction and the remainder of your stay was great! We look forward to welcoming you... More

Hirwaun
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Start of a Route 66 experience with Eaglerider tours and what a welcome to the USA! Spotlessly clean and exceptionally comfortable rooms. A pity it was only for one night.Breakfast excellent.If you're in Chicago don't miss this one.

Was this review helpful? Yes
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, We appreciate your 5-star review and recommendation as it was our pleasure to welcome you to the USA! We are so pleased to read you enjoyed your experience at the Holiday Inn Chicago Mart Plaza River North and found our recently renovated accommodations to be comfortable and clean. We hope you enjoy your Route 66 experience and we... More

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Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#65 Romantic Hotel in Chicago #68 Business Hotel in Chicago #72 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn Chicago Mart Plaza, a downtown Chicago hotel offering the best view of Chicago. River North, the Loop, Michigan Avenue, the Magnificent Mile, the Merchandise Mart, the landmarks that draw millions to downtown Chicago each year are right outside the Holiday Inn Chicago Mart Plaza hotel. Stroll to countless restaurants and shops in the Chicago's River North Area, or conduct business in Chicago Loop's dynamic business center. Plan a quick trip to downtown Chicago's Magnificent Mile, Millennium Park or Navy Pier. Holiday Inn Chicago Mart Plaza hotel puts you in the heart of the downtown Chicago. Fifteen stories above the action, it's a high-rise haven of relaxation, convenience, and unbeatable service. At the Holiday Inn Chicago Mart Plaza Hotel each of our 521 guest rooms and suites are spacious, beautifully furnished with awe-inspiring city and river views. The Holiday Inn Chicago Mart Plaza hotel offers 16 meeting rooms with nearly 25,000 square feet of modern, flexible function space, complete with the latest audio/visual technology and high-speed Internet access. The Holiday Inn Chicago Mart Plaza hotel is located 3 miles to/from Chicago's McCormick Convention Center. ... more   less 
Number of rooms
521

Questions & Answers

Questions? Get answers from Holiday Inn Chicago Mart Plaza River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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