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All 167 Chicago hotels

Holiday Inn Chicago - Mart Plaza

3.5 of 5 Hotel   |   350 West Mart Center Drive, Chicago, IL 60654 (Near North Side)
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Holiday Inn Chicago - Mart Plaza

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77%
Ranked #83 of 167 hotels in Chicago
Certificate of Excellence 2013
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868 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Turku, Finland
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel is located on top of an office building - means 2 elevators, but then again, the view was quite awesome. Definitely recommend getting the room from the river side, the view was unbelievable! (My friends got the room on the other side of the hotel, they were facing the wall of another building, and weren't as happy, tho.)The... More

Was this review helpful? Yes 1
Ontario
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a beautiful view of the city and the room size was great! The hotel is in a perfect location as well....we were able to walk everywhere. The hotel staff are so nice and helpful....they were the absolute best. I wanted to mention Russell because he was so knowledgeable and helped us out a lot while planning some things... More

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

A first all seemed well, the room is well decorated clean and spacious. However the noise is horrendous!! I am in a room right by the elevator shaft, even though i couldn't see a door to it at all. The noise incessant, I usually use earplugs in hotels but even that didn't work. So it's a constant ringing and dragging... More

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Lake Forest Park, Washington
Top Contributor
64 reviews 64 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'll preface this by saying that we didn't pay full-price but got a deal through groupon. Its a fine hotel in the River North area. The connection to the Merchandise Mart is handy for grabbing a quick bite or getting to the L train, but its a very long walk so plan accordingly. Also, the hotel is on the upper... More

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Paris, France
1 review
1 of 5 stars Reviewed 5 days ago NEW

The front desk staff is awful. Expect the same sort of service you get at the post office. I made the mistake of extending a stay here, and you would have thought I had asked them to give me their arm rather than do a simple update. After much arguing with the clerk, I finally got the manager to say... More

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East Rutherford, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago NEW

Almost two weeks ago I called the hotel because my boyfriend is in a wedding and the bridal party reserved rooms there. The service agent at the desk was nice he said I needed to speak with Luis and he put me through to his voicemail. When I did not receive a return phone call from Luis I tried his... More

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utah
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn for five days in April and it was nice ... but. On the upside the lobby bar has a lovely view and a fun atmosphere that attracts plenty of people to chat up after dinner. The rooms are nice and relatively quiet, and rooms with a river view are great for city watching. The... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review

Dear Recent Guest, thank you for your comments, we appreciate hearing from our guests. It keeps us on our toes and always improving. We do have coffee/tea makers in all of our rooms, just under the large workspace. If you were missing one, then we missed an opportunity and are sorry about that. Also, we’ve heard from many of our... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a convention in march for students in architecture. We had about 400 people staying at this hotel from all over the country, i was traveling from CA. The convention was for a total of 3 days and we had various meeting and banquets there. I first want to clarify that yes, some members of our group were loud... More

Was this review helpful? Yes 1
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review

Dear Edgar, we appreciate your comments and certainly hope that you will visit us anytime you are in Chicago. Although, the group that you mentioned did have a rather loud, fun, first night; we believe that the Planners for the group were quite pleased. We also, realize that most all of the group was here to learn and have some... More

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our first time in Chicago. The location is right by the river and fairly close to the L train. Checking in was prompt and the staff was friendly. When we got to our room, we were bummed that it didn't have a view. We talked to Edgar and asked if we could upgrade to a room with a... More

Was this review helpful? Yes 2
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review

Dear Recent Guest, thank you so much, we will definitely give Edgar the praise deserved. And, we look forward to your next visit. More

Guelph, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last Saturday night and loved the hotel.Great interior and view of Chicago skyline from our room. Room was clean and comfortable sleeping conditions.The only drawback I found was that the beds seemed small for a dbl bed

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review

Dear Maria, thank you for sharing your comments. We are glad that you enjoyed your visit and hope that you will visit us again soon. More

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Additional Information about Holiday Inn Chicago - Mart Plaza

Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago
Chicago Holiday Inn
Address: 350 West Mart Center Drive, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#68 Business Hotel in Chicago
#71 Romantic Hotel in Chicago
#72 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Chicago - Mart Plaza 3.5*
Official Description (provided by the hotel):
Welcome to Holiday Inn Chicago Mart Plaza, a downtown Chicago hotel offering the best view of Chicago. River North, the Loop, Michigan Avenue, the Magnificent Mile, the Merchandise Mart, the landmarks that draw millions to downtown Chicago each year are right outside the Holiday Inn Chicago Mart Plaza hotel. Stroll to countless restaurants and shops in the Chicago's River North Area, or conduct business in Chicago Loop's dynamic business center. Plan a quick trip to downtown Chicago's Magnificent Mile, Millennium Park or Navy Pier. Holiday Inn Chicago Mart Plaza hotel puts you in the heart of the downtown Chicago. Fifteen stories above the action, it's a high-rise haven of relaxation, convenience, and unbeatable service. At the Holiday Inn Chicago Mart Plaza Hotel each of our 521 guest rooms and suites are spacious, beautifully furnished with awe-inspiring city and river views. The Holiday Inn Chicago Mart Plaza hotel offers 16 meeting rooms with nearly 25,000 square feet of modern, flexible function space, complete with the latest audio/visual technology and high-speed Internet access. The Holiday Inn Chicago Mart Plaza hotel is located 3 miles to/from Chicago's McCormick Convention Center. ... more   less 
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