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Holiday Inn Chicago - Mart Plaza

3.0 of 5
350 W Mart Center Drive, Chicago, IL 60654
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Holiday Inn Chicago - Mart Plaza
Ranked #72 of 167 hotels in Chicago
4.0 of 5 stars 405 Reviews
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405 reviews from our community

What travelers say about this hotel
  • Very nice(10)
  • Great view(9)
  • Hotel lobby(8)
  • Sun Times building(7)
  • Magnificent mile(6)
  • Room service(5)
  • Well worth(4)
  • Food court(4)
  • Sears tower(4)
  • Good location(4)
Traveler rating
    119
    163
    81
    26
    16
Only show reviews for Family (95) | Couples (87) | Business (110)
Date Rating
Overton, England
Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 11, 2012 NEW
1
person found this review helpful

I stayed here for one night for the start of our Route 66 motorcycle tour (my company Orange & Black is an authorized Harley-Davidson tour operator and this is our flagship tour!). Without spending silly money, this ticks all the boxes for a stay in Chicago, whether on business or with friends/family. Great location, about 5 blocks from the Willis... More

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Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 7, 2012

We came to Chicago for a long weekend to see a Cubs game and unfortunately after we purchased the baseball tickets realized there was a very large convention in town at the same time. During an extensive search we decided upon the Holiday Inn Mart Plaza for cost and location. The hotel was easy to get to from Midway via... More

Was this review helpful? Yes
See 7 more reviews by AnnaAZ for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
May 8, 2012

Dear Recent Guest, Thank you so much for the kind review. We are so pleased that you found us and that our location was convenient. We look forward to your next visit. Become a Fan on Facebook and look for specials. More

Philadelphia, Pennsylvania, United States
1 review
1 of 5 stars Reviewed May 5, 2012

Let's see...where can I start? Never in all my years of business travel have I stayed a "full-service" hotel that stopped room service after 11:00 p.m. If you are visiting on business and like, me cannot eat at normal hours, you are out of luck here. I cannot even get a bottle of water. After visiting 3 floors and finding... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
May 8, 2012

Dear Recent Guest, We do care! And we are so very sorry that our Vending Service did not re-stock our bottled water. We have notified them and we appreciate you bringing this to our attention. And, although our food service does stop at 11pm, we have partnered with several close Restaurants that deliver within minutes or are walking distance from... More

Fort Wayne, IN
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 5, 2012

My daughter and I recently stayed at the Holiday Inn Mart Plaza in Chicago. I was there for a business trip, but arrived the weekend before to enjoy the city! The hotel lobby is located on the 15th floor of the building. The hotel is located close to the financial district which was an easy walk over the bridge. The... More

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See 4 more reviews by Greenfrog86 for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
May 8, 2012

Dear Recent Guest, Thank you very much for your comments. We are so pleased you enjoyed your visit. More

Westland, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2012

We love this hotel. Great location. Not on the Mile but close enough. Very nice rooms, very clean, nice staff. Does not look like your typical Holiday Inn. Very modern decor. Overall great experience both times we've stayed there. Once, there was a prom going on there, but there was no rowdiness or a lot of noise at night. The... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
May 8, 2012

Dear Recent Guest, Thank you so much for the kind review. We look forward to your return! More

Battle Creek
1 review
5 of 5 stars Reviewed April 29, 2012

I took my Grandaughter to Chicago by train. Her First train ride. We booked this hotel for it's indoor pool. (She loves the water) The Check-in was great. When they heard her say she loved the water, they gave us a room with a beautiful view. SHe LOVED it. Thanks for maiking her first trip to Chicago so Great! More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
May 3, 2012

Dear Recent Guest, That is so great to hear! Thank you so much for sharing your experience. We look forward to having you and your granddaughter visit us again in the future. More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed April 26, 2012

The look and feel of this hotel left me walking through the lobby and only recalling it was Holiday when I felt my self wandering off stayed here while attending a conference also hosted at the hotel. There were several conferences taking place simultaneously, and the only reason I knew is because people were wearing different conference badges. The hotel... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
April 27, 2012

Dear Guest, Thank you so much for the wonderful review. We appreciate your business and will certainly pass your comments on to our “award winning” Concierge Robert. More

Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 24, 2012
3
people found this review helpful

Stayed here a week ago on business. This hotel was highly recommended by an executive at the company I work at since he stays there everytime he goes to Chicago. Obviously, the staff treats guests that stay there on a regular basis quite different from a first-time guest because I definitely won't stay here again! Arrived on a Sunday evening... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
April 25, 2012

Dear Recent Guest, Please accept my sincere apologies for your experiences. I can assure you that we strive to treat every guest, regardless of how many times they stay with us with respect, courtesy and gratitude for their patronage. I would personally like to discuss your visit with you, but do not have your contact information. My name is Tony... More

Redmond, WA
1 review
4 of 5 stars Reviewed April 24, 2012

There were 2 people with 2 rooms staying for a large concention. The reservation company didn't book our rooms correctly so we only had reservations for the first 2 nights. The hotel was completely booked on the 3rd night. The front desk staff had our rooms confirmed by the first morning of our stay. We got the same group rate... More

Was this review helpful? Yes
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
April 25, 2012

Dear Recent Guest, Thank you for your wonderful review, we will share this with our staff. We appreciate your patronage and being helpful and friendly is who we are and easy to do for out guests. More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2012

The room had a great shower and comfortable bed. When I woke up and opened the window I was treated to a grand view of the canals in downtown chicago. wow. More

Was this review helpful? Yes
See 2 more reviews by dlacerte for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
April 27, 2012

Dear Recent Guest, Thank you for your comments, we are so pleased you enjoyed our wonderful views of the Chicago River and downtown Skyline. Please visit us again soon. More

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Additional Information about Holiday Inn Chicago - Mart Plaza

  • Holiday Inn Mart Plaza
  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 350 W Mart Center Drive, Chicago, IL 60654
Price Range: $$

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