We booked a room for triple occupancy and upon check-in they wanted to put us in a room with just a King bed. After MUCH talking, we were able to get a room with a King and a pull out sofa...which worked ok. The first night there we ate in their restaurant. We'd been told that the hotel was sold... More

I had never stayed at this hotel before and to be honest I didn't realize that it would be so convenient a location when I booked it. It's an unusual set up where you enter the building and have to take an elevator up to the hotel lobby on the 5th floor. The hotel is housed on the 15-19th floors... More

I was in Chicago for a small Electric Railway Convention. I got to Chicago two days early and stayed at this hotel nights before moving to the convention hotel. I am a Holiday Inn Priority Club Platnum member. Despite using points for my stay they still upgraded me to a Corner Executive room. For me this room was perfect. It... More

We spent a little extra to get a room with a corner view. It was beautiful at night to lay in bed and see the lights. The room was decorated okay and was nice. It will probably need a makeover before to terrible long. The room was a great size as well. The heater in the room would kick on... More

I have booked my trip online and since I have been traveling without a car, I needed to stay in downtown. The location of the hotel was excellent and we had a room with a river view which was fantastic. This hotel also connects to the mall so the entrance is little bit tricky. There is an Au Bon Pain... More

Very reasonable rates for downtown Chicago. Parking is a little out of the way. Shopping and restaurants in walking distance. Great lobby bar with fantastic view. More

While attending our family reunion which was in Gary Indiana, we decided to stay in Chicago at the Holiday Inn so we would be able to enjoy all the "happenings" downtown. The hotel offered a breakfast daily and the Mart Plaza was like be in the center of everything! We could shop in stores in the plaza, visit different resturants... More

A nicely remodeled Holiday Inn--lobby area is modern and welcoming. Checkin was quick and friendly. I received an upgrade to a corner suite with huge windows and a city/river view. Would have given 5 stars, but a few missing details in room: one of the phones didn't work, bathtub drain busted, and heater is very loud. That said, I wouldn't... More

Good central location. Not your average Holiday Inn, this property was renovated a few years back. Great openness in the lobby with fantastic lobby bar with 180 degree views of the skyline. More