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Wyndham Grand Chicago Riverfront

#52 of 177 Hotels in Chicago
Certificate of Excellence
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71 East Wacker Drive, Chicago, IL 60601
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Wyndham Grand Chicago Riverfront
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Wyndham Grand Chicago Riverfront
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2,335 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Wyndham Grand Chicago Riverfront
See the most recent reviews
Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 13, 2014

My husband and I stayed here May 3 through 7. The front desk staff's service upon our arrival was excellent. We had an early flight, so we showed up at the hotel to check in early. Our request was immediately taken care of without any trouble at all. We were also offered and accepted the upgrade to a corner river... More 

Was this review helpful? Yes
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review

Hello-- Thank you so much for your wonderful feedback! We're so pleased you enjoyed your stay with us and hope to see you return again very soon when visiting Chicago! Warm Regards- Bob Holland, General Manager More 

Toronto, Ontario
Top Contributor
86 reviews 86 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 11, 2014

My wife and I decided for a mini vacation to Chicago and we picked the Wyndham Grand Chicago Riverfront as the hotel for our adventure. The hotel I am guessing was rebranded as the Wyndham from its previous name of Hotel 71. The hotel is nice but you can see that some things were a little worn around the edges.... More 

Was this review helpful? Yes
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review

Dear ChrisfromTO-- Thank you so much for your wonderful review. We thank you for taking the time to leave us your feedback and will certainly look into everything that you have mentioned, as far as maintenance. We thank you for staying with us and hope that you will return again very soon when visiting Chicago. Warm Regards-- Bob Holland, General... More 

Mexico City, Mexico
Top Contributor
62 reviews 62 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 10, 2014

OK, this is the deal, you want to be in the middle of everything and walking distance of the nicest places in Chicago? THIS is your spot, don't mind the price tho cause ain't cheap, but the views and the locations are magnificencents. The service is as good as any other place you go and pay over 200 USD per... More 

Was this review helpful? Yes
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review

Dear Paulina M-- Thank you so much for your wonderful feedback! We're so pleased that you enjoyed your stay and your time in Chicago with us. We look forward to welcoming you back again very soon! Warm Regards-- Bob Holland, General Manager More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 9, 2014

I stayed at the Wyndham Grand Riverfront in Chicago with my 8 year old daughter. The first night we were in a room on the 10th floor so close to the elevator that we could here elevator dings late into the night, not ideal for anyone but especially bad when traveling with a child. The furniture in this room was... More 

Was this review helpful? Yes 2
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review

Dear SusanV- I am terribly sorry if you were at all unhappy with the level of service or condition of your room you received while at our property. Your feedback is very valuable to us, and I thank you for bringing these issues to my attention. I assure you your comments will be documents and shared; and will be used... More 

1 review
3 of 5 stars Reviewed May 9, 2014

We stayed may 7-9, booked the deluxe suite with river view on the 29th floor. We checked in 2 hours early with no issues, so that was awesome! Great view! Nice clean, large room. However, the bathroom was very small and basic. At most hotels a deluxe suite has a 2 person bathroom - not the case here. The ventilation... More 

Was this review helpful? Yes
BobHolland-GM, General Manager at Wyndham Grand Chicago Riverfront, responded to this review

Dear Mike9001-- Thank you so much for offering your feedback regarding your recent stay with us. I am terribly sorry if you were at all disappointed by our concierge service or wifi and assure you we are noting these complaints. We constantly strive to improve guest satisfaction and want you to know how valuable your opinion is in driving that... More 

Hotel Review Summarization

What travelers say

  • River view(23)
  • Great location(15)
  • Magnificent mile(8)
  • Very comfortable(7)
  • Navy pier(7)
  • Really nice(5)
  • Would definitely stay(4)
  • Trump Tower(3)
  • Rooms are spacious(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (47)
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Deluxe City View Room (48)
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Executive Suite (64)
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Fitness Suite (60)
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Premier River View Room (41)
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Dining (1)
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Other (1)
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

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