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Wyndham Grand Chicago Riverfront

#61 of 178 Hotels in Chicago
Certificate of Excellence
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71 East Wacker Drive, Chicago, IL 60601
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1 room 1 guest
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2,792 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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Amherst, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

I think the room service is amazing! When I called the front desk to see if there's any public microwave that I can use to reheat my food, they sent a microwave to my room! I think their service is amazing and would definitely like to visit Wyndham again!

Review collected in partnership with Wyndham Hotel and Resorts

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Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location excellent, spacious good rooms and excellent service. We had the 1507, spacious, excellent restrooms, and what we liked is that the rooms are quiet. Staff was perfect and helpful every time we asked for something. Value for money. Recommended!

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Fargo, North Dakota
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel has the perfect location. However the front desk staff was far from perfect. We had issues with canceling a room. Booking.com was great and accommodating. The front desk staff (a particular front desk lady with mousy brown hair and red lips was NOT nice). This lady made a lasting impression of this hotel. Unfortunately we will not be... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear sarahSmyer, Please accept my most sincere apologies for the poor service you experienced with our Front Desk Staff. I assure you that we strive to give our guests' a flawless experience while staying with us and will be sure to address this with our team. Please reach out to one of our Front Office Manager at AVisone@Wyndham.com to further... More 

Moline, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

We loved everything about this visit. The staff was friendly and helpful. The room was clean and very spacious with a beautiful view of the Chicago River and all of it's activity. Great location - right in the heart of the Downtown hotspots.

Review collected in partnership with Wyndham Hotel and Resorts

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Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear lauramR1222YI, Thank you for the great review based off your recent stay with us in Chicago. I am so ecstatic to hear that you enjoyed every bit of your stay! We pride ourselves on the size, cleanliness, and views we offer from our property. Even better is our location that offers a quick walk to all the area attractions!... More 

Skokie, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This was a very nice hotel convenient to the River Front. We had a room overlooking the Chicago River. It was enjoyable watching the boats along the river, the walkers, and the runners enjoying a beautiful area in a busy city. The only issue was trying to get my car at the end of the trip. We called from the... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Rebecca B, Thank you for the feedback based off your recent stay with us in Chicago. I am so happy you were able to enjoy one of our river facing rooms as the views are spectacular! Trust me when I say that they never get old and I often catch myself staring out the window. I do apologize for... More 

Carrollton, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Clean and spacious. We requested a crib and a pack and play was delivered and set up in our room. They even made it with sheets to match our bed! The tub plug got stuck and a handyman fixed it. There is a corner bakery next door which comes in handy for breakfast. There is a Kuerig machine in the... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear elisabethm467, Thank you for sharing your experience based off your recent Family trip to Chicago. It brings me such joy to hear that you all were able to enjoy your time while staying with us. We strive to have our guests' feel as much of as home as possible while on the road. I apologize for the discrepancies you... More 

Columbus, United States
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited when it was still called Hotel 71 and absolutely loved it. The hotel itself is modern and beautiful, and we had a spectacular view from our room. The room itself was spacious and had pretty much anything you could need, including very comfortable beds. It is also located right in the middle of everything, so we could walk... More 

Was this review helpful? Yes
Juli C, Director of Rooms at Wyndham Grand Chicago Riverfront, responded to this review

Dear Daniel D, Thank you for returning to the Wyndham Grand Chicago since we have changed over from formerly Hotel71. I am so pleased to hear that you enjoy the changes we have made along the way and were able to enjoy our comfortable beds. We are so lucky to be right in the heart of the Windy City allowing... More 

Hotel Review Summarization

What travelers say

  • River view(23)
  • Great location(15)
  • Magnificent mile(8)
  • Navy pier(7)
  • Very comfortable(7)
  • Really nice(5)
  • Would definitely stay(4)
  • Trump Tower(3)
  • Rooms are spacious(3)
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Deluxe City View Room (48)
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Executive Suite (64)
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Fitness Suite (60)
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Premier River View Room (41)
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The Hotel (32)

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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