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Embassy Suites Hotel Chicago Downtown

3.5 of 5 600 North State Street, Chicago, IL 60654
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Embassy Suites Hotel Chicago Downtown
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Embassy Suites Hotel Chicago Downtown
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1,358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Hotel Chicago Downtown
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Perth, Australia
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 26, 2012

The location was great and concierge were very helpful booking tours. There was some noise from the rooms as its Atrium style and the noise travels up. The managers reception and complimentary breakfast were so busy we waited for 30 minutes in queues. Due to the shortage of space no one knew where the queue started or ended, I'd definitely... More 

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FOMEmbassyChicago, Front Office Manager at Embassy Suites Hotel Chicago Downtown, responded to this review

I'm very sorry that you had a bad experience with us. We try to anticipate busy times during the year, especially holidays. We try to staff more employees during such busy times. I apologize that we didn't have an adequate amount of team members on hand to assist with our manager’s reception or breakfast. Every guest is very important to... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 24, 2012

We were happy with the Embassy Suites--but only because we got a good deal through Priceline. If we had actually paid full price we would have been more displeased. Hotel websites call this a 3.5 star hotel and I have to completely disagree with that--I would call it barely 3 stars, maybe 2.5. On the plus side, the location is... More 

Was this review helpful? Yes 1
FOMEmbassyChicago, Front Office Manager at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites and other amenities. Our housekeeping staff follows very strict guidelines for servicing guest rooms. This time we clearly missed the mark. We are actively working with our... More 

Sonoma, California, United States
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 23, 2012

Spacious room, breakfast every morning a bonus. Osteria attached is a great restaurant in a city of great restaurants. Pool is on site, but we didn't use it. Breakfast got crowded, and the crowds could have been handled better. Queues for everything. They should put coffee on both sides of breakfast area

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barry island uk
Top Contributor
85 reviews 85 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 21, 2012

big rooms, busy hotel. clean, functional, only 4 blocks to michigan ave, walking distance to navy peir. breakfast is really busy, but the line cooks do a great job of moving it along. free cocktails and snacks avalable, we didn't bother as it was too crazy

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Seattle, Wa
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 21, 2012

This Chicago, Downtown, Embassy Suites is your typical embassy suites hotel. It is large, the rooms are semi-updated, clean, spacious and what you would expect. I travel a lot for work and stay in a lot of hotels. In Chicago I prefer the Conrad right down the street but this works fine when its busy or too pricey. This is... More 

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Birmingham, Alabama, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 18, 2012 via mobile

We enjoyed this location and the friendly staff.. No complaints here. We were excited to see the redline to wrigley only one block away. Price was good and a two room suite to boot! We will be back with the family next time!

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Philadelphia, PA
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 18, 2012

This was my first time staying here - a girls weekend. Location is perfect for walking everywhere downtown. Close to stores, El, and short walk to river and Millenium park. Staff didn't clean room until late in the afternoon - but thats likely because the hotel was so full.

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London
Top Contributor
110 reviews 110 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 16, 2012

First stay in Embassy Suites, great location, very spacious rooms. We got a v good price (booked via Alpharooms) what swung it for us was breakfast included and the managers hospitality 2 hours. Only negative things were air conditioning in public areas - it was freezing! Breakfast choice was good, however lines were long and not enough tables and staff... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 15, 2012

After just coming from a tiny motel room in New York, we were blown away by the size and spaciousness of our room here. What pure luxury, everything we needed and wanted. Loved the staff, the location as brilliant, very clean motel and what a great set up. Loved breakfast every morning, loved the free managers hour in the evening,... More 

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Cedar Rapids, IA
Top Contributor
65 reviews 65 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 13, 2012

This was probably our fifth or sixth time in this particular Embassy Suites. We keep coming back because of its location-- Just a few blocks of the tollway. Two more blocks to Michigan Ave. CTA Red Line station just a block away, so we could hop on and be delivered right to Wrigley Field. And my FAVORITE restaurants all within... More 

Was this review helpful? Yes 1
FOMEmbassyChicago, Front Office Manager at Embassy Suites Hotel Chicago Downtown, responded to this review

I'm very sorry that you had a bad experience with us. We try to anticipate busy times during the year and we try to staff more employees during such busy times. The volume of guests visiting our property can cause a delay in service at the Omelet Station. I apologize that we didn't have an adequate amount of team members... More 

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Additional Information about Embassy Suites Hotel Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown 3.5*
Number of rooms: 358
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#45 Business Hotel in Chicago
#48 Romantic Hotel in Chicago
#65 Family Hotel in Chicago

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