For the most part we had a fantasic experience. The rooms were nice, spacey and clean. Big disappointment is no free WIFI, not even in the lobby! Usually a hotel that charges at least gives you free WIFI in the lobby. Not the case here. They are still in the dark ages here. However we went to the Starbucks on... More

I was in Chicago to attend a conference at the Millenium Park Hotel. This hotel was excellent. The suite, the breakfast and the evening reception were more than we expected as well as the fitness center and the pool. More

We took our children here for the week and had a wonderful time! I would have to say this is one of my favorite hotels I've been too! Free breakfast, cook to order, the cooks and breakfast staff are wonderful and entertaining. This place is clean and beautiful. All the staff we encountered were friendly and knowledgeable and helpful. Free... More

Good location. Fair price. Decent service. Omlettes free. Big roomy suites. Only complaints are thin windows thus sirens kept us up. And even on a sunny day our room 618 was depressingly dark. More

I've been to Chicago three times. Each time staying at a different hotel. And I have never been so pleased as I was with The Embassy Suites, Chicago Downtown.. The hotel is clean and stylish. It is centrally located with a Chicago feel. But the best part of my stay was the staff! They went above and beyond to help More

I stayed here for 3 nights in May. The location is great within easy walking distance to the Magnificent Mile, Hancock Tower, boat tours, and Millenium Park. The suites are very spacious with a nice living area, fridge, microwave and sink. Crabtree & Evelyn bath products. The evening manager's reception and breakfast are a great value. Free alcoholic drinks during... More

On March 23,2012 I called the Embassy Suites Chicago to make a reservation. The call was forwarded to Hilton Worldwide Guest Assistance. Through this service I booked a reservation for the Embassy Suites Chicago-Downtown. The reservation was for Oct 6-8 of 2012. Prior to booking the reservation, I asked about the cancellation policy. I was told that I could cancel... More

I recently traveled to Chicago with some friends who were attending a convention. As a fan of Embassy Suites properties, I was happy to hear that they had chosen the Embassy Suites on North State Street. Upon arrival, I immediately learned of an issue in regards to my reservation. The hotel was not responsible for the mistake. Rather, it was... More

We had a great time at the Embassy suites downtown in Chicago. Although spending an evening at this hotel was not an original idea - big crowd - they handled all the people efficiently and we were able to get the upper floor and away from the elevator room we asked for. The breakfast in the morning because of the... More