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All 169 Chicago hotels

Embassy Suites Hotel Chicago Downtown

3.5 of 5 Hotel   |   600 North State Street, Chicago, IL 60654 (Near North Side)
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Ranked #75 of 169 hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
Tina G Brooklyn, New York
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1,220 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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English first
Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

My family and I stayed 5 days at this hotel. Upon arrival, check was quick and easy. We had a suite on the 11th floor (very small) and had a "mildew" smell to the room. I am not a big fan of hotels having carpet throughout the room, but this one did and again, had a smell. The bathroom was... More

Was this review helpful? Yes 1
Lincoln, Nebraska
1 review
1 of 5 stars Reviewed yesterday NEW

This is a beautiful hotel with great food, however the customer service is absolutely terrible! We were over charger $200!! The receipt showed the lower price I paid, when I went to use the card later that night it was declined. A few calls later I found out that the Embassy charged $200 more and refused to acknowledge their mistake... More

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Kitchener, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed two nights at this lakefront location and were impressed from the moment we pulled up to the valet. The hotel was amazing from the room, the pool and the happy hour was a great touch! The concierge was very helpful when booking a river boat tour.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Good hotel. View was nice. Pool was wet. Hot tub was bubbly. Breakfast was yum. Revolving doors did not fit more than one person comfortably. Water was only $4. Would have been better if we had some towels.

Was this review helpful? Yes
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we look forward to welcoming you back to our hotel in the not too... More

Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our experience at Embassy Suites was perfect. No problems whatsoever. Check in was easy, check out was easier. The room was in perfect condition, clean as a whistle. THe staff is very helpful, and the complimentary breakfast was very good. All in all, an excellent experience!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback. I am so happy that we were able to offer you a memorable experience and top of the line service. I do hope it's not too long before we have the pleasure of welcoming you back to our hotel. Sincerely, Ranka R More

Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A few years ago we stayed at the other Embassy Suites in Downtown Chicago, closer to Navy Pier. However that one has gone up in price since then to the point that it was around $125 more a night than this one. So we "settled" for this Embassy Suites and ended up happy with our decision. We love Embassy Suites... More

Was this review helpful? Yes
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I'm very happy to hear that you enjoyed our beautiful facility, accommodations and amenities.Thank you again for your feedback and we look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Ranka R More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Bad cleaning, bad view, breakfast is horrible and crowded. Parking costs a fortune. Staff are cranky. Very good location...that is about the best thing I can tell you about this. Do not upgrade for free breakfast because everyone gets it anyway.,

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear that your stay was less than you expected. We will be using your comments as a training opportunity to ensure we improve upon our standards and service levels. We hope you will give us another chance, so we can provide you with the services you... More

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For Embassy Suites, this is a good one! Can't beat the location. Their breakfast buffet was generous, wide variety of food offerings for all dietary needs, staff was very attentive in busing up after diners and cleaning the tables; the manager's evening reception is also very generous, pretty much a full bar. The rooms are very decent, and ours had... More

Was this review helpful? Yes
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience with us. I'm very happy to hear that you enjoyed our facility, accommodations and amenities. The feedback we receive from our valued guests enables us to target problem areas, and to take the necessary actions to ensure similar situations can be avoided in the future.. Thank you again for your... More

Plover, Wisconsin
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel and would return for another stay if the price was right. The breakfast is awesome and the complementary cocktails are a very nice touch. The room was nice and the staff helpful. Here are some things to expect. The pool is very small and packed with kids often. The A/C in the rooms is restricted to... More

Was this review helpful? Yes 1
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

Thanks so much for writing your review about your recent stay at our hotel. I'm very happy to hear that you enjoyed our beautiful facility, accommodations and amenities.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... More

Los Angeles, CA
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't stress enough what a nice experience this hotel is. First, the location: State St, a few blocks from Michigan Ave. It's in a lively, walkable area and you don't have to venture far to have a great time. Quartino's, a great Chicago Italian restaurant is across the street, and we ate there often. Second, the rooms are recently... More

Was this review helpful? Yes 1
Ranka R, Front Office Supervisor at Embassy Suites Hotel Chicago Downtown, responded to this review

We can’t wait to have you back in Chicago. Thank you so much for the great review. I am truly happy to learn that you enjoyed everything about your stay. We strive to bring memorable experiences to all of our guests. Again thank you so much and we hope to see you soon.! More

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Additional Information about Embassy Suites Hotel Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown 3.5*
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#57 Business Hotel in Chicago #58 Romantic Hotel in Chicago #68 Family Hotel in Chicago
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Number of rooms
358

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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