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All 168 Chicago hotels

Congress Plaza Hotel

3.0 of 5 Hotel   |   520 S Michigan Ave, Chicago, IL 60605 (The Loop)
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Ranked #124 of 168 hotels in Chicago
A recent review
3 of 5 stars Reviewed November 20, 2011
jbranton777 Fort Worth, Texas
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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There are newer reviews for Congress Plaza Hotel
See the most recent reviews
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 21, 2011

I'm a fan of shabby chic, so I appreciated the monogrammed wallpaper, circa 1950, and creaky corridors. This well-positioned hotel on Michigan Avenue has a lobby full of marble and enormous rooms with huge windows, BUT good luck getting a hot shower or an operable iron. Even still, I'd be a fan, until I found out the hotel is involved... More

Was this review helpful? Yes 4
Fort Worth, Texas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 20, 2011 via mobile

Stayed here based on the reviews and the close proximity to McCormick Place Convention Center. Many years ago this place must have been magnificent but now it is badly in need of an update. The bed was comfortable enough, but that was the high point of the stay. The bathroom was tiny and in my opinion inadequate for the price... More

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Lansing, Michigan
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 19, 2011

This hotel is conveniently located to shopping and restaurants. Many attractions are within walking distance. This is an old historic hotel. Although the architecture is interesting, it appeared dirty and in ill repair. We did not try the restaurants on site.

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Livermore California
19 reviews 19 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 17, 2011

We chose to stay at the Congress Plaza in Chicago after a trip from California on the California Zephyr. The positives for us were the price and location. The many negative comments gave us pause, but after reading other comments concerning the picket line and that many of the negative reviews might be bogus, we went ahead and stayed two... More

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Pasadena, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 16, 2011

Worst room I've ever seen. ever. Had reserved four nights for the chicago marathon weekend. Told front desk I would be checking out the next morning as they would not refund my first night. The woman at the front desk told me it was no problem. I then went a block down to the hilton. beautiful. Stayed there for the... More

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Top Contributor
255 reviews 255 reviews
74 hotel reviews
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed November 14, 2011

Located in a splendid location on Michigan Avenue, Grant Park and the lake, The Congress Plaza is one of the major historic hotels in Chicago. The hotel which dates back to 1893 was referred to as “Home of the Presidents” since from McKinley, Teddy and Franklin Roosevelt up to Nixon many Presidents stayed there or made their appearance. While the... More

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London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2011

This grand old lady needs more than botox - a major refit or facelift is required. They say 15 US presidents have used it and so too, apparently, did Al Capone. Maybe they weren't fussy or the last presidential visit was some decades ago. The rooms are just adequate but tired, decor starting to get shabby. Food service was barely... More

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 8, 2011

Stayed here for 4 nights. Our room overlooked Grant Park and was large comfortable and could not be faulted. Loved the decor and the foyer/bar area worked a treat. Food was fairly average but overall a well located hotel from which to visit Chicago.

Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 8, 2011

The only positive thing this hotel has going for it is its location on Michigan Avenue. Hotel rooms are old, run down and yuckie. I wouldn't stay here again. Beds were nice and staff was helpful.

Was this review helpful? Yes 1
Woodstock, Illinois
1 review
2 of 5 stars Reviewed November 7, 2011

Booked a room at the Congress to take advantage of a contract they had with a race that was being held in the city. Was also hosting out of town company, so looking to provide an enjoyable experience. When I booked the room, I requested one of the renovated rooms. The receptionist told me that they have all been renovated.... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(27)
  • Great location(26)
  • HOT WATER(14)
  • Very nice(11)
  • Lake view(10)
  • Navy pier(8)
  • Very old(7)
  • Air conditioning(7)
  • Front desk staff(4)
  • Flat screen TV(4)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Congress Plaza Hotel 3*
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 
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