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Congress Plaza Hotel

Hotel website
520 S Michigan Ave, Chicago, IL 60605
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stay 2 nights or more
Best prices for: 1 room 1 guest
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Congress Plaza Hotel
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Congress Plaza Hotel
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1,518 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Congress Plaza Hotel
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Manchester UK
Top Contributor
189 reviews 189 reviews
39 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 7, 2013

It is very difficult to be too negative about this place. Sure the rooms are somewhat run down & shabby but the setting, views & people are all fab. I heard that the place has been the subject of the world's longest running labor dispute (13 years) As a result the City won't let the owners make the investment required... More 

Was this review helpful? Yes
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

Facility was clean. I loved the high ceilings in the rooms and the extra tall doors. Very vintage. Staff was friendly and helpful. It does show it's age but that adds to its appeal. The room was very warm, we even had to open the window even though the temp was in the 20s. I would recommend to those not... More 

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Chicago, Illinois
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2013

My boyfriend and I stayed in a Lakeview room this past weekend, and it was perfectly acceptable for us. There was a beautiful view, but they could definitely use some better curtains because the light was entirely blinding in the morning, even with the curtains drawn shut. The room was too warm--we ended up having to open the windows. Definitely... More 

Was this review helpful? Yes 4
Denver, Colorado
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2013

This is my second stay at this hotel. It is a worn out,old hotel. The hotel was so empty this time of year that it felt like a horror movie. We were provided a room on the back side of the hotel, so we had the wonderful opportunity to listen to the trains. With an empty hotel, you would think... More 

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Bloomington, Illinois
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2013

We selected the Congress for our trip to Chicago because I had stayed at the hotel for my 10th birthday (a LONG time ago!) and I've always loved seeing the lit sign behind Grant Park. It was old and shabby then; not much has changed in the last 30 years, but it is CLEAN and the staff is very helpful... More 

Was this review helpful? Yes 2
Chicago, Illinois
3 reviews 3 reviews
3 of 5 stars Reviewed February 1, 2013

PROS I booked this hotel for NYE this year. It was the cheapest rate I could get in downtown Chicago, but still was not inexpensive. Location is not too bad, on Michigan Ave. just south of Millennium Park. The lobby was beautiful and service at check-in was quick despite the line. CONS The building is very old, the decor and... More 

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Los Angeles, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 27, 2013

The lobby is stunning and the staff at the front desk was great. Then you get out of the elevator on your floor to find and old dilapidated building that has not been well cared for. Once in the room, I found it to be cleanish, with awful decor. The work that had been done to this hotel over the... More 

Was this review helpful? Yes 3
Los Angeles, California
Top Contributor
237 reviews 237 reviews
47 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed January 23, 2013

Located near Cloud Gate, Soldier Field, the Field Museum, the Art Institute, the lake and more. Our room was clean and quiet, the bar was lively (it could've been b/c it was a game weekend) and the hotel was w/in walking distance to a lot, which is mostly why we stayed there. Nothing over-the-top-fantastic, but it's hard to beat that... More 

Was this review helpful? Yes 2
Wildwood, Missouri, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2013

It is an old building with sufficient updates to the bathroom. The location is great, right across from Grant Park. Many restaurants are within walking distance. I have no issue with bugs or getting stuff stolen but conceivably both could exist. For me, the price was unexpectedly low. But then I was given a group rate because I booked the... More 

Was this review helpful? Yes 1
Gran Rapids, MI
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel is located right in the heart of the Loop surrounded by plenty of restaurants, bars, and attractions. It is very close to a CTA red line station as well as many bus stops for getting around town. There is also a bar, restaurant, arcade, and small fitness center located right inside the hotel. The concierge was very helpful... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Grant park(23)
  • Great location(20)
  • HOT WATER(9)
  • Very old(7)
  • Lake view(6)
  • Air conditioning(5)
  • Navy pier(4)
  • Very nice(3)
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858 photos of this hotel

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Room/suite (127)
Bathroom (21)
View from room (54)
Hotel & grounds (85)
Pool/beach area (3)
Dining (4)
Business center/function rooms (2)
Other (149)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (38)
Courtyard Room (45)
Lakeview Deluxe Suite (76)
Lakeview King (51)
Restaurants and Bars (19)
Standard Double (50)
Standard King (47)
The Hotel (55)

Management photos: Courtesy of the property manager

All management photos (32)
Hotel & grounds (5)
Dining (5)
Room/suite (19)
Other (3)
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.


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