This room was something out of the 1940's. Bathroom completely outdated. But the bed is my worst complaint. Didn't get any sleep due to the bed being too hard to sleep on . Cheap 2 " mattress thrown on a board was pretty much it. Next time I'll book the Travelodge around the corner, can't be much worse !! Run... More

Just stayed there this past weekend. The architecture was beautiful and the lobby was nice. That's where my positives about this hotel end. The majority of the staff was extremely rude. While checking in, I had one of the hotel porters nearly run me over while muttering "damn" under his breath. The room was tiny but that was to be... More

A true roach motel- with a welcoming roach in my disgusting bathroom. With just plain nasty rooms, scary hallways and uncomfortable beds, I could not get out of here faster (booked 3 nights, stayed 8 sleepless hours). Rude front desk, filthy elevators, cold shower, gross over priced buffet breakfast. Worst hotel. Would not recommend this sketchy place to anyone ever. More

We decided upon the Congress as we had a problem with a previous reservation at another hotel and had to make a last minute selection on a very busy convention weekend. We chose the Congress based upon location and comments that the hotel was clean, which it was and knew it was going to be older. We used the bellman... More

We stayed at the Congress Plaza Hotel this past weekend. I was not sure what to expect given some of the poor reviews I had read, but we decided to give the hotel a try. (We had gotten a great rate compared to other hotels). The hotel is not luxurious by any means but we found it to be an... More

felt like a two star hotel. ballroom was majestic (was there for business) but frankly, rooms felt dirty, worn, and service/ambiance at hotel was terrible. spent about 5 minutes in my room, pulled out laptop, got on trip advisor and booked a room at the renaissance blackstone a few doors down (and just ate the cost on the congress plaza).... More

The Congress Plaza dates back to 1893, so it has a lot of history as well as some dated wallpaper, carpeting, etc. but the beds were comfortable and the bathrooms have been remodeled so all in all it was fun to stay there. We had a dinner event there so it was convenient, we didn't need the more popular north... More

Everything there has a golden logo of lion:towels,sheets,carpet.It is outdated,shabby,but clean with very comfortable bed.The shower was not hot enough.Bad coffee,no tea,no sugar(only substitute)Very friendly,helpful staff.And location!!!The best possible.Drink your coffee somewhere else and enjoy Chicago. More

This hotel is more than 100 years old and is steeped in Chicago history. If you're into glitzy new Hiltons or Hyatts, this is not the place for you. However, it was very clean and was outfitted with modern conveniences. The bed was exceptionally comfortable. The shower was like a spring rain and the view couldn't be better. We were... More