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Congress Plaza Hotel

Hotel website
520 S Michigan Ave, Chicago, IL 60605
Special Price
stay 2 nights or more
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1,675 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

This hotel has so much history behind it- visits from movies stars to presidents. The mosaic tile work in the lobby is amazing and is currently being restored. However, the furniture in the lobby was so shabby- and not chic! Our room was huge by today's standards. The bed was comfortable, but again, the bed frame has seen better days.... More 

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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were looking for a hotel near most of the attractions and settled on the Congress Plaza Hotel. Check in/out was easy and the staff were nice. The rooms were spacious too, but the hotel as a whole was old and dated. If you are just looking for a bed to sleep in and are not concerned with all of... More 

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for two nights for a brief visit with friends because it was cheap compared to other hotels in downtown Chicago. The lobby is OK, outdated but not completely unpleasant. However, the room and hallways were a different story. The second you step off of the elevator you enter a creepy hallway with dim lighting and... More 

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Travelers are raving about these Chicago hotels

Southlake, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed here over the last weekend when I was in town for a conference. The location was great. It is right across from Grant Park and Buckingham Fountain, on Michigan Avenue. Many attractions are within easy walking distance. The people were nice. I had no problems at check-in, and my room was always made up properly. The room was... More 

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Perth, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

For the view and nostalgia this hotel gets an A+ - but for modern comfort it's not even a 2 star - and forget about the Wifi - it's non existent and as frustrating as anything. I wouldn't stay there again and I wouldn't recommend - unless your hotel stay is all about the view!

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Tucson, Arizona, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

What his hotel makes us for in location (great) and rates (reasonable), it lacks in maintenance and attention to detail. During our stay we had to move from our first room due to a problem with the phone line, then stayed in a room where we literally had to run the water for five minutes to get it hot enough... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Congress Plaza when we had an overnight layover in Chicago. Although the hotel shows its age, It is clean and is in a convenient location. The hotel located near Millennium Park and the world renowned Bean. The Congress Plaza Hotel is about six blocks from Union Station and is accessible by walking or by taking the... More 

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Ortonville, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our price for the room was $150.00 For this price, even in Chicago, I had at least hoped for personalization, decent service/cleanliness in the room and helpfulness. We were checked in by a very flat person. We arrived to a room on the 4th floor side of the building facing a cement wall. It felt as if we were sub-terrain.... More 

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Bradley, Illinois
Top Contributor
63 reviews 63 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We checked in for the night before the Blackhawks Stanley Cup Parade. We had to move due to a strong sewer smell in the room. Once moved we found our room to be a room. This is not a fireworks exploding with bands playing hotel. It is old and in fact prides itself as being historic. We are not ones... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

We booked a $400 two bedroom room at this hotel. A/C did not work and the units put out a smell like vomit. Were given a $75 refund, but will absolutely never go back. The maintenance guy told us that they are not allowed to do any proactive maintenance on their antiquated system, and just respond to complaints from guests,... More 

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Hotel Review Summarization

What travelers say

  • Grant park(23)
  • Great location(20)
  • HOT WATER(8)
  • Very old(7)
  • Lake view(6)
  • Air conditioning(5)
  • Navy pier(4)
  • Very nice(3)
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925 photos of this hotel

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Courtyard Room (45)
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Lakeview Deluxe Suite (76)
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Lakeview King (51)
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Standard Double (50)
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The Hotel (55)

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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