We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Congress Plaza Hotel

3.0 of 5 520 S Michigan Ave, Chicago, IL 60605
Hotel website
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Congress Plaza Hotel
Professional photos View all
Browse nearby
Congress Plaza Hotel
Write a Review

1,473 reviews from our community

Traveler rating
    110
    403
    478
    215
    267
See reviews for
261
386
97
315
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1473)
  • Mar-May only
    (244)
  • Jun-Aug only
    (551)
  • Sep-Nov only
    (482)
  • Dec-Feb only
    (196)
All months
Orlando, Florida, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

I realize that this is a historical hotel, but there is a way of keeping the historical charm without it looking like nothing has changed since the last update in the 80s. I stayed there for two nights for a conference with one other person and we each had a cold shower once and a warm/hot shower once in February.... More 

Was this review helpful? Yes
PITTSBURGH
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

When one enters it all looks very grand. It is a product of its era. The rooms are less grand, though. However, our room had beautiful big bay windos and it was a big room. The bed was big and comfortable. The bathroom re-decorated and all very clean. I slept very well. Very well situated right across Grant Park and... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a nice hotel. The building itself is interesting architecturally and the public spaces quite grand. The rooms are huge, and the super king size bed we had was enough to accommodate a football team. The location is superb for the Auditorium Theatre, the Chicago Symphony and the Art Institute. Having said that, some folks might be put off... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I spent my birthday week here a couple of years ago. I like ed the hotel, yet it seemed to be a little outdated. It is a Chicago staple and has been a part of the downtown skyline for years. For the money, it was worth it considering how convenient the location is to downtown. MY room overlooked Grant Park(at... More 

Was this review helpful? Yes 1
Mount Prospect, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This Hotel Is What You Pay For, Nothing Special But Also Not The Worst. The Location Is Great And There Are A Few Good Places To Eat Within Walking Distance, The View Of The Lake Is Nice And The Rooms Are Clean. I Would Recommend This Hotel To Someone On A Budget

Was this review helpful? Yes 2
New Lenox, Illinois
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed at this hotel because we got a great price on Groupon. Went to the car show and decided to make a weekend out of it. Our room was very clean and our bathroom was also very clean. The sheets were crisp and fresh. It is an old hotel and I think they are trying to keep with the... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We had a good stay at the Congress. The rooms were large as were the beds, which were firm, as I like them. We had a corner suite room, so views of Willis Tower and side view of the lake. If you have a room at the back, as we did, you will need an upper floor room as the... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here with my boyfriend for what was suppose to be a start of a relaxing valentines weekend. Both of us had no idea about the stories surrounding the hotel, but because we both love history and vintage places, we considered staying here. The rooms were super dated. The carpet was shabby. The amenities were horrible and the bathroom was... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The good outweigh the bad therefore deserves 4 stars! The good..... I have stayed at the Congress 3 times, for girls weekend, ghost hunting fun and both! The Congress Plaza Hotel is so beautiful in some areas, so rich in history, has a great location, great views, clean rooms and is probably the least expensive hotel on Michigan Ave. The... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had accidentally booked the wrong dates to stay at this hotel so I tried to call and correct the mistake but they did not want to accommodate me at all and didn't offer me any deals or credits to my account. They were very rude and inconsiderate and I will never book with this hotel again. "Our efficient, helpful... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Congress Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • HOT WATER(13)
  • Lake view(8)
  • Very old(7)
  • Very nice(7)
  • Air conditioning(6)
  • Navy pier(5)
  • Front desk staff(3)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Congress Plaza Hotel 3*
Number of rooms: 851
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Groupon, Hotels.com, Cheap Tickets, BookIt.com, Priceline, Travelocity, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Congress Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

854 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (441)
Viewed
Room/suite (125)
Viewed
Bathroom (21)
Viewed
Hotel & grounds (85)
Viewed
View from room (54)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (147)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (381)
Viewed
Amenities (38)
Viewed
Courtyard Room (45)
Viewed
Lakeview Deluxe Suite (76)
Viewed
Lakeview King (51)
Viewed
Restaurants and Bars (19)
Viewed
Standard Double (50)
Viewed
Standard King (47)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Room/suite (19)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay