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Congress Plaza Hotel

Hotel website
520 S Michigan Ave, Chicago, IL 60605
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stay 2 nights or more
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Congress Plaza Hotel
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1,745 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reedsburg, Wisconsin
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is old and has a lot of history behind it. We had a beautiful view of the lake and Grant Park; we also had the pleasure of hearing all of the traffic on S. Michigan Ave, cars honking, sirens and hotel views of Lollapalooza that was happening at Grant Park. We had no idea this event was happening... More 

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Ann Arbor, Michigan, United States
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I picked the Congress because of an event I was attending and needed the location, and then I didn't want to go broke so I wanted the price. My room was in the Buckingham wing, on the 5th floor. It's a relatively small wing with maybe 20 rooms per floor. Had a very small lake view from the window. Not... More 

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New Jersey
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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The location is fantastic. A few blocks north is the Art Institute with the best collection of Impressionist and Post-Impressionist paintings. The Chicago Architectual Foundation River Cruise is just a few more blocks north. The lobby of the hotel is kept up well and their bar is is a nice place to spen some time over drinks. Ask to see... More 

Was this review helpful? Yes 1
St. Petersburg, Florida
Level Contributor
94 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spacious, perhaps even elegantly spacious rooms. Big comfortable king sized beds. Prime location directly across from the Lake and Buckingham fountain with easy access to the Loop and nearby downtown university campuses. The lobby, restaurants and public areas are tired and dated. The rooms are being renovated. The place has charm and patina. Bathrooms and showers are impeccably clean, the... More 

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Rockford, Illinois
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Congress has been around for a LONG time. No, it's not the latest and greatest and the furniture is a little worn but you are paying for the location--not the furnishings. Literally steps from Millennium and Grant Parks, just around the corner from shopping and dining--the location can't be beat. Our room was clean and the linens were new... More 

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Plano, Texas, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Congress Plaza is a "grande dame" in many ways. If you need the most modern facilities, look elsewhere; but if you appreciate beautiful mosaic tiles, inlaid wood furniture that shows its age and possibly the best location in downtown Chicago, then give her a visit. The convenience to the best of Chicago sightseeing makes up for any lack of... More 

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Carrollton, Texas
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This antique hotel has it all! Our spacious room had at least 10-ft ceilings with 3 9-ft windows which overlooked a rather uninteresting courtyard surrounded by the 14-story north, east, south and western wings and fire escapes of the hotel. Blackout curtains created a peaceful sleeping environment. Our king size bed was a modern platform bed topped with an extremely... More 

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Austin, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This is not a luxury hotel, but it has a great location. It is very reasonably priced but it is a bit old and outdated. Of course, it is a historical building which is cool, but if you are looking for trendy and modern this is not your hotel. Staff was helpful and accommodating.

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Caledonia, ON
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Rooms are very small, decor is dated and shabby. Not romantic, but it might work for a guys weekend. Renovation is required. That said, the hotel is in an excellent, central location to Metro and lakeside.

Was this review helpful? Yes 1

Travelers are raving about these Chicago hotels

Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago NEW

Note to self you get what you pay for. This hotel has so much potential! Great location and lots of history, However that doesn't compensate for the fact that it hadn't been updated in a very very long time , service was horrible, I was staying by myself and didn't feel 100 percent safe. Could get clean wash clothes. The... More 

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Hotel Review Summarization

What travelers say

  • Grant park(23)
  • Great location(20)
  • HOT WATER(8)
  • Very old(7)
  • Lake view(6)
  • Air conditioning(5)
  • Navy pier(4)
  • Very nice(3)
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937 photos of this hotel

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Amenities (38)
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Courtyard Room (45)
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Lakeview Deluxe Suite (76)
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Lakeview King (51)
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Standard Double (50)
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Standard King (47)
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The Hotel (55)

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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