This hotel is stuck way back in time. We didn't feel comfortable at all... Floor layout was confusing, everything felt old and musty. Only one elevator was working in the tower we were in. Very out dated. We'll never stay here ever again. More

This hotel has lost it's grandeur and needs a complete renovation. Its very old, the carpets smell musty, rickety air conditioner, flooded toilets and there was a picket line in front of the hotel. The price is too much for the poor facilities. Except for the great location and very helpful concierge this hotel needs to shape up. More

My boyfriend and I stayed at the Congress Plaza Hotel and upon reading some of the reviews I was terrified to stay here! However my stay was very nice. We upgraded to a King Lakeview Room and it was very spacious. I loved the vintage look of the room. I believe we were the only ones on the entire eighth... More

Location, location! and a great view of the lake. But very tired almost deserted old queen. What must have been a grand site is virtually deserted -10-15% occupancy (2 of its 3 wings are closed) with occasional supplies of hot water, rickety air conditioning and a picket line to cross at the main entrance. More

I imagine that generations ago, this hotel was a five star joint, with it's large lobby and state rooms to cater for grand affairs, weddings and the like. Now, it's as if they've dropped the prices dramatically to get as many people in there as possible. Somehow we ended up in the smoking wing (think called Buckingham wing), which was... More

Nice location right off the lake and very accessible to public transport and lots of restaurants/bars. The rooms were clean but a bit dark and dingy. Overall I actually didn't have much of a problem with the rooms since they were decent size and clean. My main problem with the place was FINDING my room and the shady feeling of... More

A colleague booked this hotel for me and when I then read the reviews I must admit I was not looking forward to my 6 night stay. BUT what a pleasant surprise! Everything was clean, I had a sensational view across the parkland to Lake Michigan, the bed was comfortable, the room quiet and this hotel is located within walking... More

Stayed at Congress Plaza Hotel in Chicago this week. When I arrived on Sunday night I sensed a weird feeling in my room; as if something was looking at me in the mirror on the other side of my room. Didn't think anything of it until I woke up after a very vivid dream of me walking around my room... More

The bed was good the lighting was very dated and poor. It was a good location close to the action and on the side of town nearest Mccormick. If they would put new lighting and some newer furniture in the room it would be better More