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Congress Plaza Hotel

3.0 of 5 520 S Michigan Ave, Chicago, IL 60605
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Congress Plaza Hotel
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Congress Plaza Hotel
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1,473 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Orlando, Florida, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

I realize that this is a historical hotel, but there is a way of keeping the historical charm without it looking like nothing has changed since the last update in the 80s. I stayed there for two nights for a conference with one other person and we each had a cold shower once and a warm/hot shower once in February.... More 

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13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

When one enters it all looks very grand. It is a product of its era. The rooms are less grand, though. However, our room had beautiful big bay windos and it was a big room. The bed was big and comfortable. The bathroom re-decorated and all very clean. I slept very well. Very well situated right across Grant Park and... More 

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16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a nice hotel. The building itself is interesting architecturally and the public spaces quite grand. The rooms are huge, and the super king size bed we had was enough to accommodate a football team. The location is superb for the Auditorium Theatre, the Chicago Symphony and the Art Institute. Having said that, some folks might be put off... More 

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15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I spent my birthday week here a couple of years ago. I like ed the hotel, yet it seemed to be a little outdated. It is a Chicago staple and has been a part of the downtown skyline for years. For the money, it was worth it considering how convenient the location is to downtown. MY room overlooked Grant Park(at... More 

Was this review helpful? Yes 1
Mount Prospect, Illinois
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This Hotel Is What You Pay For, Nothing Special But Also Not The Worst. The Location Is Great And There Are A Few Good Places To Eat Within Walking Distance, The View Of The Lake Is Nice And The Rooms Are Clean. I Would Recommend This Hotel To Someone On A Budget

Was this review helpful? Yes 2
New Lenox, Illinois
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed at this hotel because we got a great price on Groupon. Went to the car show and decided to make a weekend out of it. Our room was very clean and our bathroom was also very clean. The sheets were crisp and fresh. It is an old hotel and I think they are trying to keep with the... More 

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London, United Kingdom
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We had a good stay at the Congress. The rooms were large as were the beds, which were firm, as I like them. We had a corner suite room, so views of Willis Tower and side view of the lake. If you have a room at the back, as we did, you will need an upper floor room as the... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here with my boyfriend for what was suppose to be a start of a relaxing valentines weekend. Both of us had no idea about the stories surrounding the hotel, but because we both love history and vintage places, we considered staying here. The rooms were super dated. The carpet was shabby. The amenities were horrible and the bathroom was... More 

Was this review helpful? Yes 4
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The good outweigh the bad therefore deserves 4 stars! The good..... I have stayed at the Congress 3 times, for girls weekend, ghost hunting fun and both! The Congress Plaza Hotel is so beautiful in some areas, so rich in history, has a great location, great views, clean rooms and is probably the least expensive hotel on Michigan Ave. The... More 

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had accidentally booked the wrong dates to stay at this hotel so I tried to call and correct the mistake but they did not want to accommodate me at all and didn't offer me any deals or credits to my account. They were very rude and inconsiderate and I will never book with this hotel again. "Our efficient, helpful... More 

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Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • HOT WATER(13)
  • Lake view(8)
  • Very old(7)
  • Very nice(7)
  • Air conditioning(6)
  • Navy pier(5)
  • Front desk staff(3)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Congress Plaza Hotel 3*
Number of rooms: 851
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

854 photos of this hotel

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Room/suite (125)
Bathroom (21)
Hotel & grounds (85)
View from room (54)
Pool/beach area (3)
Dining (4)
Business center/function rooms (2)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (38)
Courtyard Room (45)
Lakeview Deluxe Suite (76)
Lakeview King (51)
Restaurants and Bars (19)
Standard Double (50)
Standard King (47)
The Hotel (55)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
Dining (5)
Room/suite (19)
Other (3)
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