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All 168 Chicago hotels

Congress Plaza Hotel

3.0 of 5 Hotel   |   520 S Michigan Ave, Chicago, IL 60605 (The Loop)
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Ranked #124 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 3 days ago
muddytrails Wellington, New Zealand
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1,180 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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Wellington, New Zealand
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

it's an old ( but in a nice way) hotel, right there on Michigan Ave. the big plus with it being a bit older. is that the rooms are fantastic. before the bean counters got in and worried about sq footage. (per room) there was plenty of room, in our room. it was roomy :) they even had the sense... More

Was this review helpful? Yes 1
Peoria, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our last minute planning lead to a very successful find. This hotel was everything we had hoped. Just two blocks from the red line for a very easy trip to Wrigley. I would stay there again. Beautiful decor and views of the lake. Maybe next timely will be for a Bears game.

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San Francisco, California
Top Contributor
52 reviews 52 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location,however our room was seriously outdated and had a funky odor. The hallways, elevators, etc are very old and need to be remodeled. We were able to get the room for a good price, but I guess you get what you pay for. On a positive note it was clean and the staff was... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and I had visited Chicago for a concert and booked our room months in advance. As we started getting closer to travel time, I read that the Congress was dirty and run down and panicked! However we hung in there and kept our reservation. To our surprise, our room overlooked the fountain and lake and clean and spacious.... More

Was this review helpful? Yes 6
Moscow, Russia
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is expected to be very nice and even chick, but instead it's quite dirty and old, no breakfast, no free wifi, and first when I came to my room, I heard all things, every word my neighbours were telling each other. I went on the reception and they changed my room, but the impression was quite spoiled. Chicago... More

Was this review helpful? Yes 1
Fairfield, Connecticut
Senior Contributor
41 reviews 41 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A nice hotel on Michigan Avenue - near many major attractions and an Elevated Train stop. We have a nice sized clean room and comfortable bed. We booked on priceline.com - the room was a great bargain.

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Top Contributor
67 reviews 67 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The looks of this hotel from the lobby would lead you to believe it had old world charm and a lot to offer beyond the Art Deco façade. I found otherwise this past week when staying downtown overnight for a meeting. Hotel rooms were in high demand due to a combination of tourist traffic and business conventions - you couldn't... More

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Novi, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a weekend with my wife and had a very roomy, clean room. The location is great; being near the major museums and the lakefront. First time I've enjoyed fireworks from the comfort of my bed. The lobby and first floor are enjoyable to wander without being too lengthy.

Was this review helpful? Yes 1
Hernando, Mississippi
Top Contributor
78 reviews 78 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is in a GREAT location - right across from Grant Park and Buckingham Fountain, a short walk to The Chicago Art Institute, a short walk to Millennium Park and the Bean, and an easy walk to Museum Campus. Our room was spacious and clean. Yes, it was old and needed a bit of refurbishing - update the furnishings,... More

Was this review helpful? Yes 2
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

In May 2014 I spent twice some days at this hotel. Once in the North Tower and once in the South Tower. The rooms were almost identitcal, but the South was a bit less shabby than the North. The rooms were old standards, with somewhat problematic light, so that it was impossible to read in bed for example. The view,... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(27)
  • Great location(26)
  • HOT WATER(14)
  • Very nice(11)
  • Lake view(10)
  • Navy pier(8)
  • Very old(7)
  • Air conditioning(7)
  • Front desk staff(4)
  • Flat screen TV(4)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Congress Plaza Hotel 3*
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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Room/suite (90)
Hotel & grounds (63)
View from room (29)
Bathroom (14)
Dining (2)
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Amenities (54)
Courtyard Room (63)
Lakeview Deluxe Suite (109)
Lakeview King (74)
Restaurants and Bars (33)
Standard Double (79)
Standard King (69)
The Hotel (84)

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Hotel & grounds (5)
Dining (5)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 
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