While the location is very good, I'm quite sure there are other hotels available in the price range that are much nicer. The place looks like it is stuck in time several decades ago. The paint is chipped, the wood banged up, the carpet sticky, etc. Basically, I wanted to spend as little time as possible in my room, which... More

I've stayed at the Congress numerous times when I've been in Chicago for conventions. I can only imagine what it must have been like when it was truly THE place to stay in Chicago. It's a terrific location which is the main reason I keep coming back. Besides, I really like the historic feel of the place. I guess I've... More

I stayed in this hotel while attending work related business ... The price was goodness very nice location. The hotel is very old and doesn't look like anything is being renovated . The room was big but lacking simple comfort things, like mini fridge and towels hooks . When opened the drawer to put in my clothes , a huge... More

Now I read the reviews before I stayed at The Congress and to be honest, I was a little worried. Everyone seems to complain about the building "falling apart". Maybe I was lucky, but the two double lakefront room we booked was just fine for our stay. We walked into the room and we were impressed with the size alone.... More

The location was excellent. Directly opposite millennium park and within walking distance of Lake Michigan and the Buckingham fountain. The hotel is beautifully decorated with an impressive lobby. However from the moment we arrived we felt rushed by the doorman and we felt like we were an inconvenience to the staff. On the first morning our coffee and condiments were... More

My friend worked at the Front Desk for almost a year recently. Against their recommendations, I stayed at the Congress because of the location for a conference at the Hilton. This hotel definitely has some room for improvement. This can be such a beautiful hotel, but the management does not care to put the money into the property. There is... More

The hotel has a huge potential...both in terms of its history and even more its wonderful location at South Michigan Avenue. Needs to keep up with the times in terms of service....pizza is not served in the room. No Wifi. Internet comes at a cost and would not work. My room did not have a view of South Michigan Avenue... More

Location is great. The room was clean. The hotel is old but I like vintage. I do think they could add some more elbow grease. Staff says Jerry Springer guest stay there. I would stay there again. I didn't care about other ammenities.

This hotel has the potential for a lovely old-world charm but looks like it hasn't been taken care of at all. The room smelled horrible and the carpeting in the room was really old. I think the owners of this hotel are just trying to keep making money while spending the absolute least amount possible. The location of this hotel... More