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Congress Plaza Hotel

Hotel website
520 S Michigan Ave, Chicago, IL 60605
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stay 2 nights or more
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Congress Plaza Hotel
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1,680 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Melbourne, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This historic hotel is very well located. The interior of the public areas is varies from ornate and interesting to fairly bland and and functional. The room itself was large, basic and generally worked well with a couple of quirks that made it less functional than might (bathroom light inaccessible when the bathroom door was open). This said for the... More 

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South California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

perfectly good. great location. get a lake view, north tower or whatever. true, it's dated, but it's comfy and my room is huge. if you can afford the 4 seasons, go. if you want something a bit more homey, congress is fine. staff is exceptional. my room has new carpet, plenty of hot water quickly in the bathroom, which is... More 

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1 review
3 of 5 stars Reviewed 3 days ago NEW

Decent older hotel. The rooms with a view of the lake and fountain are the best choice if you plan to stay here. Close to the cool sculptures in Millennium Park as well. The halls in the north tower are extremely narrow, so the best option is the south tower. Hotel parking is right next door.

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Toledo, Ohio
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I was worried after reading some of the online reviews of the Congress Plaza, but I must say I was very pleasantly surprised. The place has lots of 19th century charm, an excellent location, and a very affordable price. While there were some (in my opinion minor) examples of cosmetic wear-and-tear, such as cracked bathroom tile and chipped woodwork paint,... More 

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Albuquerque, New Mexico
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has so much history behind it- visits from movies stars to presidents. The mosaic tile work in the lobby is amazing and is currently being restored. However, the furniture in the lobby was so shabby- and not chic! Our room was huge by today's standards. The bed was comfortable, but again, the bed frame has seen better days.... More 

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Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were looking for a hotel near most of the attractions and settled on the Congress Plaza Hotel. Check in/out was easy and the staff were nice. The rooms were spacious too, but the hotel as a whole was old and dated. If you are just looking for a bed to sleep in and are not concerned with all of... More 

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Salford, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was built in the late 1890. Some of the main rooms downstairs have some gothic architecture which is excellent. The rooms and hallways are in need of a bit of tlc? Good location and friendly staff.

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Chicago, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for two nights for a brief visit with friends because it was cheap compared to other hotels in downtown Chicago. The lobby is OK, outdated but not completely unpleasant. However, the room and hallways were a different story. The second you step off of the elevator you enter a creepy hallway with dim lighting and... More 

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Southlake, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed here over the last weekend when I was in town for a conference. The location was great. It is right across from Grant Park and Buckingham Fountain, on Michigan Avenue. Many attractions are within easy walking distance. The people were nice. I had no problems at check-in, and my room was always made up properly. The room was... More 

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Perth, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

For the view and nostalgia this hotel gets an A+ - but for modern comfort it's not even a 2 star - and forget about the Wifi - it's non existent and as frustrating as anything. I wouldn't stay there again and I wouldn't recommend - unless your hotel stay is all about the view!

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Hotel Review Summarization

What travelers say

  • Grant park(23)
  • Great location(20)
  • HOT WATER(8)
  • Very old(7)
  • Lake view(6)
  • Air conditioning(5)
  • Navy pier(4)
  • Very nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

926 photos of this hotel

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Courtyard Room (45)
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Lakeview Deluxe Suite (76)
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Lakeview King (51)
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Standard Double (50)
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The Hotel (55)

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