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Congress Plaza Hotel

3.0 of 5 520 S Michigan Ave, Chicago, IL 60605
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Congress Plaza Hotel
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Congress Plaza Hotel
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1,352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The hotel was perfect. The staff was incredibly nice and helpful, everyone was right there to help. Free internet, great history, fun attitude. LOVED the feel of the place. You walk into the room imagining the past. No terrible scary things happened, but the place just carries the air - which is awesome. Loved all parts of this experience. My... More

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Stow, Ohio
Top Contributor
68 reviews 68 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Congress Plaza Hotel was not our first choice, but others nearby were sold out for the date we needed. We got a reasonable price on Priceline for a Lake View room. I agree with some of the comments about this hotel, but the North Tower IS about 120 years old. The ceilings are high, the bathroom (Room 1178) was... More

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Vonore, Tennessee
Top Contributor
251 reviews 251 reviews
41 hotel reviews
364 helpful votes 364 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ok, you read the reviews. You know some loved it, some detested it. It's old, it's beat up, so why stay here? And we will stay again it it's just for a one or two night stay (would go elsewhere if longer). It's all about location and price. We stayed here for two nights to take in a football game... More

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Solon, Ohio, United States
1 review
3 of 5 stars Reviewed yesterday NEW

location is great, price is ok. 1st floor is ok but once you get in the room it really is what you pay for. Do not get the North Tower because it is old , smells like it and has no heating adjustment options. South tower is better but not still pretty outdated and just OLD. the heating adjustment options... More

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baltimore
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I usually write a review about some place that we have taken delight in visiting, be it modest or fancy, and rarely am I profoundly disappointed. I paid a high price ($340+) to stay in a long-reserved (almost 3 months) room in a classic hotel that should have been surrounded by good views of Chicago, with the best directly out... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for a marathon event. Requested lake view which was nice. Close to all shopping and touristy areas within walking distance. Older hotel however clean and comfortable. Very quiet and competent housekeeping staff. Parking in nearby lot is ok but when you pick up your car at checkout it can take awhile due to everyone leaving at same... More

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South Bend, IN
Contributor
20 reviews 20 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I wish I could have a fractional ownership of room 1201 because it would be the most awesome pied a terre in the history of real estate. The views of the lake and the city are breathtaking. The suite has an enormous living room, two huge closets, a nicely updated bathroom, and a cozy bedroom. Tall ceilings, beautiful moldings, quaint... More

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New York City, New York
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I am from NYC and this place is CREEPY! I was disgusted to find that my consulting company thought that a girl from NYC would actually approve this smelly, disgusting, no heat available, hell hole for me to stay in. That being said, I am quitting my job and heading back to NYC. Thanks, Congress Hotel, for showing the Midwest's... More

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Seattle, Washington
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

On the plus side: bed was comfortable enough. Good location. At first it seems like a beautiful hotel based on the lounge. Staff were standoffish at best, cold and rude at the worst. 1) Found a bug in my bed, the staff acted like they didn't believe me even though I had pictures and the bug wrapped up in a... More

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Hereford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were staying with relatives in St. Charles and wanted a couple of days break in Chicago. Didn't want to spend too much but have something that provided value for money with a good location. There were conflicting reviews about most downtown hotels but The Congress seemed to have the edge and is well placed on S. Michigan Ave. opposite... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(26)
  • Great location(26)
  • HOT WATER(14)
  • Lake view(10)
  • Very nice(9)
  • Very old(7)
  • Air conditioning(7)
  • Navy pier(7)
  • Flat screen TV(3)
  • Front desk staff(3)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Congress Plaza Hotel 3*
Number of rooms: 851
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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