We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Congress Plaza Hotel

3.0 of 5 520 S Michigan Ave, Chicago, IL 60605
Hotel website
Special Price
20% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Congress Plaza Hotel
Professional photos View all
Browse nearby
Congress Plaza Hotel
Write a Review

1,454 reviews from our community

Traveler rating
    109
    397
    470
    213
    265
See reviews for
259
379
96
311
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1454)
  • Mar-May only
    (241)
  • Jun-Aug only
    (551)
  • Sep-Nov only
    (482)
  • Dec-Feb only
    (180)
All months
Bellingham, Washington
1 review
1 of 5 stars Reviewed 2 days ago NEW

I don't even think you want me to begin on how disgusting this hotel really is. My boyfriend and I nicknamed our room "the murder room" because it looks like it is straight out of a blood bath horror flick. I went back downstairs and demanded to be put elsewhere due to the appearance, cleanliness, smell and horrible bed quality... More 

Was this review helpful? Yes
Merritt Island, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Clearly the Congress Plaza is well past its glory years. It could definitely use some freshening up. Still it is clean and comfortable, the location is great, and the price ok relative to what you pay elsewhere. My only complaint is that the Wifi service, while included in the room charge, was extremely slow.

Was this review helpful? Yes
Minnetonka, Minnesota
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This historic building is conveniently placed in a location central to all the major tourist attractions. It is a great location if you’re an Art and History enthusiast. We are, and we were quite satisfied. If you’re a foodie and/or are in to the Chicago nightlife, you might want to find a place further north. My girlfriend and I used... More 

Was this review helpful? Yes
Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a good stay. Hotel,is old (it's in chicago after all) but clean and convenient to the downtown loop. Went for a couple hockey games and we were close to transit for each game. Plenty of restaurants within a short walk. Went with a Groupon..........very reasonable, even cheap. Not a lot of extras, but for a father son trip, perfect.

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My girlfriends and I shared a room for a one night stay in Chicago, December 2014. The room was perfectly suitable for us. Nothing fancy, but we loved the historic features of the hotel. It is conveniently located downtown and reasonably priced. Probably would stay here again.

Was this review helpful? Yes 2
Belvidere, Illinois
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had a great view of Grant Park. The room was OK. It was old and needed some work. It was borderline clean enough. The hotel as a whole needs a makeover. Many details of the place are worn out. The desk folk were nice enough but the concierge was somewhat rude. We didn't get anything from the lounge because... More 

Was this review helpful? Yes 2
Munich, Germany
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great hotel for those who can accept that an older hotel can't be perfect. Rooms are clean, Wifi is free, staff very friendly. Windows can't be opened and A/C had been a bit of a challenge. Great location - short walks or bus/train rides to most attractions.

Was this review helpful? Yes 2
Chicago, Illinois, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed for a two day seminar, never again. The rooms were shabby and furniture was chipped and carpeting so old it was no longer to the base board, Bathroom was horrible. We got to pre order our food for lunch which was a big joke, for it still was not ready for another 30 minutes after we were in... More 

Was this review helpful? Yes 3
Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Congress Plaza for a girls shopping weekend. It is an easy walk from the Metra Lasalle Station. The staff I encountered were very friendly and helpful. My friends had dinner in the hotel restaurant and said it was very good. The hotel is extremely old and you can really appreciate the charm it still has... More 

Was this review helpful? Yes
Saint Charles, Illinois
Top Contributor
70 reviews 70 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located within walking distance of the loop and south loop attractions - Grant Park/Millenium Park/Daley Park is right across the street. The hotel lobby is beautiful, and easy check-in. The room we were in (10th floor; north tower) could use some updating but it appears some of the rooms and other floors have already gone through some... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Congress Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • HOT WATER(13)
  • Very nice(8)
  • Lake view(8)
  • Very old(7)
  • Air conditioning(6)
  • Navy pier(5)
  • Front desk staff(3)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Congress Plaza Hotel 3*
Number of rooms: 851
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Cheap Tickets, Priceline, BookIt.com, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Congress Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

849 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (436)
Viewed
View from room (54)
Viewed
Hotel & grounds (85)
Viewed
Bathroom (21)
Viewed
Room/suite (121)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (146)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (381)
Viewed
Amenities (38)
Viewed
Courtyard Room (45)
Viewed
Lakeview Deluxe Suite (76)
Viewed
Lakeview King (51)
Viewed
Restaurants and Bars (19)
Viewed
Standard Double (50)
Viewed
Standard King (47)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Room/suite (19)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay