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All 169 Chicago hotels

Congress Plaza Hotel

3.0 of 5 Hotel   |   520 S Michigan Ave, Chicago, IL 60605 (The Loop)
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Ranked #123 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
Michael V Independence, Kentucky
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1,214 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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English first
Independence, Kentucky
1 review
4 of 5 stars Reviewed yesterday NEW

I booked a room at the Congress Hotel for a recent family vacation to Chicago. The location was what drew me in the most, as it's within walking distance of many of Chicago's primary tourist attractions, and it's right on bus and train lines if you need to get to others. After reading some of these reviews, I was expecting... More

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Chicago, Illinois
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The Congress was glorious back in the day. I say this not because I know any history about the building, but because you can see its past glory shining through. Beautiful marble floors, arched doorways, Greco-Roman sculptures, gold detailing. It was gorgeous at one time. Now the rooms are just ok. Service is ok. Price is ok. Its a typical... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

We booked via Groupon and after reading reviews I was a little scared to stay here. I have to say I am so glad we did! The location couldn't have been more perfect. Walking distance to nearly everything there is to do or see. The only thing we couldn't walk to was Wrigley but there is a train station not... More

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Spokane, Washington
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We just stayed at the Congress Plaza Hotel. The room was outdated, smelled old and musty and was generally old, dirty and not a pleasant feeling. We did not shower there and just got a bad feeling from this hotel. The beds were fine but that's about all I can say about the place besides the location across from Grant... More

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Los Angeles, California
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My son and I were visiting Chicago for the first time recently and stayed at Congress Plaza for 5 nights. We loved it! I booked it via Hotwire and got it at a great deal. I was at first a little concerned because of some of the negative reviews here, but I honestly didn't see what people were complaining about.... More

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Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Claiming to be one of the most haunted hotels in the country, the Congress Plaza is a classically styled building turned hotel. We didn't have any strange experiences here, but it was a very nice hotel. Staff was very friendly and helpful. Rooms were quite nice and though perhaps out of date fits with this genre building just fine. The... More

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Hamilton, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Decent place. Old architecture. Poor wifi in rooms. Very quite in hallways. Very close to millimium park.. right on most trolly bus routes. valet staff nice. Got discount on room when mentioned expennsive parking.

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Indianapolis, Indiana
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at the Congress plaza. The first time we had a view in the South Tower and the second time we had a corner suite with a view in the North Tower. We could see Buckingham Fountain from our window. We didn't even turn on the TV because of the great view we had. We like the hotel because... More

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Derby, United Kingdom
Top Contributor
126 reviews 126 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Travelling as part of a tour group and arrived in Chicago late afternoon, so time to have a quick walk around and get our bearings. Now, this hotel boasts that it's hosted numerous Presidents and it probably has, but since all the visits were in the past, I think it's fair to say that they haven't bothered to re-decorate since... More

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Senior Contributor
35 reviews 35 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked the Congress Plaza Hotel through a Groupon somewhat reluctantly after reading some of the mixed reviews here. We spent two nights and I was pleasantly surprised. The criticisms about the property needed some upgrading are valid, a lot of the woodwork is chipped or crumbling. The room was small and the TV was older than you see in... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(27)
  • Great location(26)
  • HOT WATER(14)
  • Very nice(11)
  • Lake view(10)
  • Navy pier(8)
  • Very old(7)
  • Air conditioning(7)
  • Front desk staff(4)
  • Flat screen TV(4)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Congress Plaza Hotel 3*
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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Room/suite (95)
Hotel & grounds (65)
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Amenities (54)
Courtyard Room (63)
Lakeview Deluxe Suite (109)
Lakeview King (74)
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Standard Double (79)
Standard King (69)
The Hotel (84)

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Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 
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Here’s what questions travelers have asked, with answers from representatives of Congress Plaza Hotel and other travelers.
3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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