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Congress Plaza Hotel

3.0 of 5 520 S Michigan Ave, Chicago, IL 60605
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#125 of 169 Hotels in Chicago
1,294 Reviews 3 of 5 stars
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Congress Plaza Hotel
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Congress Plaza Hotel
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1,294 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Peoria, Illinois, United States
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was so please to get this hotel it has a wonderful location and I got it at a reasonable price for a Friday night downtown. It used to be one of the premier hotels in the city and you can still tell why. It was a little outdated, but also had its charm. Our king room had vaulted ceilings... More

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Dublin, Ireland
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ideally located on Grant Park near the Art Institute.Rooms large and comfortable,Really close to shopping streets and central Chicago.Nice bar but expensive. Wifi connection poor at times.Overall three days at a good price

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Verona, Italy
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a week, during IMTS. My first choice hotel was a paltry $752 per night, then reality kicked in and we found this place at $55.20, so booked it! There were frequent courtesy buses to and from McCormick Place, which saved us a fortune in taxi fares. Our main requirement was for a clean, comfortable bed, WiFi,... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Very run down and dirty. The A/C in the room did not work and no effort was made to fix it. Instead, a fan was dropped at our room. The service in all areas was extremely slow. I have had much better experiences at budget hotels paying a fraction of the price.

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London, United Kingdom
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel must have been superb once. It looks quite old today and it may be ok, however it's not cheap so I rate 3 stars only. People at front desk and cleaning ladies are very nice. The breakfat isn't included but there are a few places around (possible inside the hotel but more expensive). Our room was very noisy,... More

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Munich, Germany
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed there for 3 nights since I had to attend a conference in Chicago. It's an old-fashioned and charming hotel, location is great! The lobby smelled a little strange; the room was totally fine and well-sized. Bed was comfortable and I had all I needed (except microwave and fridge). I had a room in the North Tower and the... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 5 days ago NEW

Expensive historic hotel but it was pretty run down. We had the view of the garage/carpark rooftop. that's called the city view. nothing much to view. i basically kept my curtains closed. The toilet is really very small. =( They charged me 5usd for collecting package (which my other hotel didn't).

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Nashville, Tennessee
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I read the other reviews on here and was very skeptical on this being the hotel that accepted my bid on priceline. But being the adventurous couple we are decided to take a chance and not worry about what we had read online. From the moment we arrived to the time we left 3 days later, we were treated with... More

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at this hotel very much. It is quite outdated and old, but it was clean and comfortable, the people from the front desk, to the waiters and valets, were exceptional! It was right in the middle of where I wanted to be. The only complaint I have is the parking cost was almost $50.00 each day... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(27)
  • Great location(26)
  • HOT WATER(14)
  • Very nice(11)
  • Lake view(10)
  • Navy pier(8)
  • Air conditioning(7)
  • Very old(7)
  • Front desk staff(4)
  • Flat screen TV(4)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Congress Plaza Hotel 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

794 photos of this hotel

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Hotel & grounds (68)
Room/suite (96)
Bathroom (14)
View from room (30)
Dining (3)
Business center/function rooms (2)
Pool/beach area (2)
Other (166)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (381)
Amenities (38)
Courtyard Room (45)
Lakeview Deluxe Suite (76)
Lakeview King (51)
Restaurants and Bars (19)
Standard Double (50)
Standard King (47)
The Hotel (55)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
Dining (5)
Room/suite (20)
Other (3)
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