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Congress Plaza Hotel

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520 S Michigan Ave, Chicago, IL 60605
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Congress Plaza Hotel
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Congress Plaza Hotel
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1,501 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Sheboygan, Wisconsin
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you book a room at the Congress Plaza Hotel, don't expect a state of the art facility. The Congress is an old hotel with a lot of history. Supposed to be the most haunted hotel in Chicago! As you walk around the stairwells, elevators, and hallways you will agree. Rooms are outdated, but great in that they have outlets... More 

Was this review helpful? Yes 1
Staten Island, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed at the Congress Hotel on recent trip to Chicago and i ha a wonderful exerience. The staff was great The rooms were very clean and cozy. They have a great lounge downstairs and restaraunt and the food is fantastic. Didnt get the room service, but nice to know its there if u want it!! I highly recommend.

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New Orleans, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel does have a lot of history but what comes along with that are some outdated rooms, etc... However, when you stay at hotel more than a century old, you expect things to be outdated. The rooms are clean and comfortable except a much too small TV for the size of the rooms. What you don't expect is the... More 

Was this review helpful? Yes 1
Brooklyn, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I came to Chicago for a business trip. Based on the location of this hotel and its size (it's a "convention center" after all), I thought it would be fine and the price was right. But I should have known the deal was too good to be true. This place is totally a case of 'you get what you pay... More 

Was this review helpful? Yes 1
Osaka, Japan
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I like this hotel - big rooms with high ceilings, great location, decent bed, spacious bathroom. And reasonable fees. The staff seem to have been here a long time so they go with the ambiance of the place, in which one can sense the glory of an earlier era. Very energy efficient, too, it seems. It's snowing outside but I... More 

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

What a history this hotel has. Its all in the room folder. Yes the hotel is older, but it has charm. Loved the high ceilings. Employees were all very nice. Forgot to put up the do not disturb sign and the staff came back 2 times to clean the room. Check out is easy.

Was this review helpful? Yes 1
Denver, Colorado
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Outdated and could definitely use some TLC but you can see where it used to shine in it's day. I thought it was exactly as described. The doors security seemed a little sub par (no deadbolt) and the bathrooms could use some updating and it could have been a little cleaner but for the price of $79 on a week... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very young nice room close to everything and also with a great price from Groupon! I would book this place again and also use SpotHero for parking throughout all of Chicao for cheap parking! Highly recommended!

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Atlanta
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our room on the 11th floor turned out to be on the fire escape route, so we requested another, and the front desk obliged immediately. The hotel is old, but the rooms are big and the bathrooms are modern and clean. The bed was comfortable. But the woodwork is old and has been painted many times. The location on Michigan... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Grant park(23)
  • Great location(21)
  • HOT WATER(11)
  • Very old(7)
  • Lake view(7)
  • Air conditioning(5)
  • Very nice(4)
  • Navy pier(4)
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